I Love the staff they are kind and respectful. The Eye…read moreSurgeon Dr. Oliva did a corneal transplant and it is still living and doing well, after 2 previous tries from a different place in California by their eye surgeon, which both failed within 30 days. My new one was transplanted by Dr. Oliva on June 4th, 2024 still going strong 6+ months Later. I feel very grateful to have such a skilled professional working on my eyes. My eye journey will continue for as long as I can see. I will add a new Dr. in the Medical Eye Center for my Glaucoma. We are scheduled to meet soon. Happy to be with such wonderful people!! Sweet Lee LoveS

I thought this place was efficient and a good place to go. Today I'm seriously questioning that. My…read morefriend had heart surgery in February. He was seen at the medical Eye Center in May and found that he needed cataract surgery. We needed to do that after the six month mark from the heart surgery. So we made an appointment in August one week after the six month mark. The morning of our appointment in August they called and canceled it because we need a clearance from the doctor. I don't know exactly why is it that we could not have been told this in May, June or July? Why so cavalierly waste our time over something that they knew ahead of time they needed? It's not respectful it's not efficient and it's definitely no way to treat people.

I see that a Ronald had the same experience that I had due to a worker named Stephanie. She…read morerefused to bill my VSP insurance correctly, and as he stated, she was yelling at me a couple times over the phone. They are a VSP provider. I had the eye exam on 9/3025 and it took until 12/30/25 to actually get the glasses because of her not doing her job correctly. I have gone there about 20+years and this was not the first time she would not bill VSP correctly. I am praying for her because it's very obvious there is something not right in her life. She can destroy Cascade eye center if she doesn't stop her outrageous actions, or maybe she should not work there. It would be nice if she, or someone would at least apologize.

One of the best run businesses in Grants Pass, both the Eyecare Center and the Surgery Center are…read morewell-staffed with competent staff who are well trained, compassionate and the best teamwork I've ever seen. I've been going there for more than four years and just had 20/20 vision restored by my wonderful surgeon and general ophthalmologist, Dr. R.D. Leavitt. I I have never appreciated going to a specialist, as much as I do when I go to Cascade.

My glasses broke last Sunday night, while I was taking them off for the night…read more Monday, they were open so I decided I'd better stop by and see about replacing them; I knew I bought a 2yr warranty. The ladies inside were helpful. I was told my 2 year warranty for my glasses ended on the previous day (Sunday)! She said she would check w/ her boss, who was out for the day if they would cover them or at least offer a discount, no insurance was used. In the end, my lenses wouldn't work in the newer pair of frames of the same brand, so I ended up w/ a more expensive frame, that I liked. Overall this was a fair experience, as I can't give 5 stars because there was no grace on the warranty & not even a small discount was granted on the frames. I've bought many pairs of glasses over the years from this location. I do appreciate that they were helpful, unfortunately they don't offer the great value they once did.

Beware, I spent over $600 & the bifocals never lined up & I don't want to read with just one eye !…read more& they would not fix them and make them right. give crater Lake Hwy a miss. I got a great pair by direct on the Internet. They keep making them until they're right and only cost you a third of what these jokers are getting.