Came by quickly and installed within a few weeks since the choice we made was local. Super nice…read moreand excellent service!! We have used them several times and highly recommend.

Great job highly recommend install the sink and cut the granite…read more Was prompt and respectful, and even followed up with me

Everyone at JL (in North Austin) was kind, professional, and efficient. Special shout outs to Mimi…read moreand Anay! I can't say enough good about them. They came in at $1500 less than my previous bid and they didn't waste any time. They got everything done to install my kitchen countertops within a few days and they look amazing. I'm thrilled and cannot recommend them enough.

I had new kitchen granite installed 5yrs ago and now they are doing my bathrooms, amazing work and…read moreprofessional.

Saulo and his crew are amazing! He met with us, gave us a great deal on remnants from his supply…read moreyard, came out and measured that day, and competed the work that week! He is VERY responsive to anything you need. We can't say enough good things! We would use them again 100%!

Very responsive and quick with a bid. Friendly and easy to talk to. Highly recommendread more

Awesome Experience from start to finish!…read more The cabinets look awesome! We are very pleased with the outcome. I would also like to give kudos to the install team--they showed up as scheduled, were courteous, extremely clean (I had very little to clean up after they left), very efficient, and overall great to work with. They completed everything smoothly, made sure I was happy with the results, and answered any questions I had. They were also wonderful with our dogs--very patient, even with our little one puppy checking in on them throughout the process. Thank you again for a great experience.

AAA Countertops were more than accommodating when we realized there might be an error in our plan…read moreon where to drill a hole for a pop-up electrical outlet. They came back and did a high quality job. They were referred by our home building supervisor which says a lot. Thank you AAA Countertops for helping us improve our home!

My job ist too small for them. Guess they don't like money. I need my whole interior painted.read more

The quality of the painting work itself was very good and I was happy with the final result. The…read morecrew was professional, the work was completed as expected, and up until the very end the experience felt positive. Unfortunately, the post-project payment process left a very bad impression. After the job was completed, I was told that final payment was required within 24 hours because of a clause on the completion form I signed at the end of the project. This requirement was never clearly communicated beforehand when we agreed to move forward with the work. In my experience, most contractors invoice with reasonable payment terms (for example a few days or a week), so being told after the work was finished that payment had to be made within 24 hours felt unexpected and unnecessarily confrontational. What was disappointing wasn't the payment itself -- I fully intended to pay -- but the tone and approach in the follow-up messages. It made the interaction feel more focused on collecting money immediately than maintaining a positive customer relationship. Again, the workmanship was good, but the way the payment issue was handled unfortunately overshadowed an otherwise solid experience.

Repeated communication breakdown. After initial meeting, Michelle said she would call the next week…read moreto give me the address to pick out the quartz. I had to contact her 11 days later. Office is unprofessional (empty fast food junk laying around, children's toys all around- trip hazard, etc). When told to draw the cut of the quartz I wanted, it was ignored, and they chose the cut and did not inform me. When they didn't show up, did not receive a call. I had to call to see if they were coming. (That happened 3 times). If I would have worked with Nikki, rather than Michelle, I believe things would have gone smoother. I did like the end result but was exhausted after the entire process.

Astonishingly awful. To begin with, trying to communicate with the office for a response within a…read morereasonable time is out of the question. Now the installation was juvenile. The installer damage a cabinet because they did not remove all the screws from the countertop before removing it. They could not get a replacement cabinet so the installer had a 'friend' try to repair the cabinet which was unsuccessful. Other problems include poor application of caulking, spaces between the granite, and complete disrespect to my wife. And all this after I prevented their equipment from being stolen - they left all their hand and power tools on the curb where someone was loading them into their own truck until I notified the installers. Waste of time and money business.

I had Perfect Countertops install my quartzite kitchen countertops and backsplash, and the finished…read morework by Jesus, the installer, is fabulous. (5 stars for that!) I used the website Countertop smart.com, so I was able to insert measurements, get an estimate, and choose an installer easily. Perfect Countertops had good reviews, a good price for installation and a two-week installation date which fit my schedule. Though I am very happy with the finished project, I was frustrated with communication with Elier and delays. The countertops were demo'd on one day, countertops installed the next day and the matching backsplash was installed 7 days later - which delayed installation of the cooktop and faucet. (And increased my anxiety as I had a dinner party scheduled the next day! I never heard the reason for the weeklong delay.) The installation was complete 5 weeks after measurements, not the 2 weeks planned when I scheduled it. So as with all construction projects, allow plenty of time for completion. I would recommend Perfect Countertops if your schedule is flexible.

Had Elier out to give me a quote on Level 1 granite for a house flip. He quoted what he had in…read morestock (2 colors for spec houses and apartments) which did not match my paint colors. I asked if he could quote me on a few other colors I had found online that were also Level 1. He first told me I would need to call his suppliers to locate it but the next day he told me he would look into it and get me a quote. After a week of not hearing anything I called one of his vendors that has every color in stock. I texted Elier and let him know but I have been ignored. I owned a glass company in Austin for over 15 years and I am proud to say I NEVER mistreated a potential customer. If I told you I would call you back in 2 days, I called you back in 2 days if not sooner. What happened to good CUSTOMER SERVICE? I would not recommend this company if you want someone that will work with you and give you options.

We had All Innovative Concrete LLC do our garage floor with a Westcoat coating back in 2021. They…read moredid a great job! Recently I noticed a few small areas on the garage thresholds where the coating had pulled loose from the extreme heat and garage door sticking to the concrete. I reached out to Joel Allspaugh and sent him some pics of the problem areas. He had their service manager, Tin come out and with his helper Joseph they repaired the places to look like new! It's nice to know that there are contractors like All Innovative Concrete that stand by their work even after 4 years!

This is an updated review based on the owners response, since you cannot edit your original…read more.. RYFKM? Since when was the issue of the quality of your service pertaining to the before and after? Rhetorical question - it's not. If you read what I wrote and of others who are reading care to look at the picture I posted of what you said you were going to do VS what you actually did, anyone could plainly see that you were absolutely not even in the same realm of finished product... which you lead me to believe is what you'd do, for 5k... Now, considering the job was so poorly done with not even the slightest consideration given to doing a patch and asking me if that's what I wanted since it was so different, I can only infer that your company is too busy trying to rush a job and get paid rather than apply critical thinking. Don't try to cloud the issue by showing the poorly done stain that another company did before I hired you... Yes, believe it or not (anyone who's reading) this happened before this particular company came in and ruined my floor. I asked for a certain style, the contractor said they could do it, and it came out horribly done and not even close to what was agreed upon as the finished product I was paying for. How could this happen to me twice in a row? Very bad luck in choosing a floor specialist apparently. You can show whatever before and after you want, but the important one is what YOUR company gave me as the example work, and then the completely different floor you did, and on top of it all you had the nerve to charge me saying you could fix it and didn't, and now you have the nerve to try and defend yourself by moving the goal posts by posting a picture that's unrelated to my issue. I'm not a litigious person but I'm telling you now I've got a mind to go to small claims with this, the more I think about it. Literally 100% of people polled when showed what you advertised VS what you did have said the same thing, which was "What the ****"

We've had great experiences at the JL South Austin store. We shopped around quite a bit but they…read morehad the widest selection at amazing prices. Mimi at the South Austin store was extremely knowledgeable and helpful and really went the extra mile for us. She clearly understands what works best in each individual situation and makes suggestions that are right for your style and budget. Having used JL for our kitchen counters and master bath counter, we definitely recommend Mimi and the JL team!

I'm seldom fully impressed by any job these days, but the large vanity JL installed with white…read morecabinets and black quartz is about perfect. The installer did flawless work in one day, and it's clearly a quality piece of furniture. My only complaint is that they didn't offer a black sink, as a white sink with the black top would not have worked