Soleil Floors replaced all the flooring and stairs in my two-story house with engineered hardwood…read moreand tile. They did a phenomenal job. The floor makes the house look brand new, and the attention to detail and respect for all the items in our house they moved was above and beyond what I expected. One small complaint was that they chipped areas of my wall in various places, but this was after informing them that we were going to repaint the walls ourselves. We didn't mind the wall damage due to that, but I would recommend communicating your needs clearly like we did. Excellent work!

Courtney helped us to find the best product for our wool carpet project. Her design skills are…read moreexceptional. The installation team did an awesome job. We love our new carpet and custom rug!

The entire process was painless from start to finish. Andrea was fantastic to work with. She…read moreunderstood the struggle of choosing a flooring from so many options and was happy to get as many samples as we needed to make the right decision. She was super knowledgeable about all flooring types and did not push any one product or brand. She was consultative and not pushy like so make sales people can be! The installers were amazing! True pros!

All concerned are very knowledgeable, thorough, and reasonable prices…read more Appointments were on time and effective. I look forward to them doing a quality job.

We recently moved to the area and needed some carpet ripped up and vinyl plank floors installed. We…read moregot several quotes from other companies and Town Square had the best quality product for the price. They were able to schedule our installation for two weeks away and their crew knocked it out in a mere 2 days! I was very impressed, the floors look stunning and everyone at Town Square was incredibly helpful each time we called.

TOWN SQUARE FLOORS. - LAWSUIT We contracted with Town Square…read moreFloors in Georgetown, Texas to install tile on our patio and front porch. About 2 years later we discovered dozens of loose and some broken tiles. Mr Bizzell (owner) came out this one and only time and tried to convince us that the ice storm was the cause. Being naive we originally accepted this, later discovering that this was not true. Over the next couple of years the problem got much worse. Tiles on the steps leading to the front door and back door came loose and broke. A painter stepped on another edge tile and it broke and caused him to take a painful fall. During this time my wife underwent several serious surgeries each requiring a wheelchair, walker or cane. It was far too risky for her to use either the front or back door as she would have had to walk across all the loose and broken tiles, then step off where the tiles were completely loose and broken. We live in Sun City, and her senior friends were apprehensive about coming over to visit and assist her during rehab. As the tile and health issues continued to deteriorate we both called Mr Bizzell numerous times seeking help. He refused every time. Our last call was from my wife while she was using a walker, and Mr Bizzell refused to even talk to her. We then gave him written notice of the hazard and he still failed to respond. Reluctantly we went to Small Claims Court. Mr Bizzell employed a Legal Firm dealing in Construction Law. Despite the huge disparity in legal expertise facts are facts. The Judge ruled against Town Square Floors and awarded me 100% of the repairs and 100% of my court costs. As of this Review, Town Square Floors has ignored our request to honor the judges decision, and continue to blow us off as they have from the very beginning. It makes us wonder how a company that is so clearly responsible (and confirmed by the Judge) for the defect has no problem, just walking away and leaving the customer holding the bag. Maybe even worse is how Town Square Floors appears to have no remorse for their treatment of a 75 year old severely handicapped woman. What are the priorities, ethics and moral values of those operating Town Square Floors?

Extremely helpful: 1. Scheduled to meet my needs…read more2. Alerted me when on the way and showed up on time 3. Had a couple of unexpected problems (my mistakes). Solved 4. Finished slightly ahead of quoted work time 5. Charged me original quote. OUTSTANDING JOB

Carpet Now makes the process easy with top quality product and a fine installation team. Tim was…read moregreat at introducing the DreamWeaver carpet, which is very comfortable under foot. We were able to choose the color needed. From deposit to install was 10 days, and saved us at least 30% vs. the competition. The install team led by Leonel was excellent from start to finish and clean up. They even moved our furniture aside and back onto the new carpet. Beautiful!

Roosevelt was super patient and helpful while he helped us pick out the perfect carpets! I really…read moreappreciate his insights and he made some great points I hadn't considered! Then Joe Garcia installed the carpet and he was great! Super professional and fast! He went above and beyond when he noticed that our floor transitions were old and worn out. He made it so that we don't have to use transitions at all! It looks so much better!

Wonderful value, great customer service, would absolutely reccomend for future carpet needs.read more

Heidi was very helpful with good communication. The…read moreinstallers were very quick and did an excellent job

Want to save time, money and a whole lot of hassle? Just start with Lisa @Floor King…read more Carpet was orginally installed in three rooms of a house I bought from the first owner a few years ago. Love the house, hate the carpet. After reaching out to five local flooring stores I went with Floor King and Lisa handled my order. I couldn't have been happier. Since the existing wood flooring in the rest of the house was six years old, matching it was tough. Plus, as a developer-built home they relabelled the manufacturer's name for the wood with their own "brand" name (i.e., they just made it up. Swell.) Fortunately Lisa patiently worked with her Shaw rep (I knew who made the wood even if I didn't know the name) and they found a match in just about ten days one the holiday period. They were moving. Lisa brought the planned sample out, and once I checked the match she confirmed the square footage estimate I gave her, wrote the order up and I executed it after that. Installation was done the day after they received the product and Romeo, who did my install job, showed up right on time, went straight to work, no breaks, no goofing around talking; he just got the job done. A really nice guy who does good work. So if you're thinking about who to go with for flooring, go back to the top and read my second sentence!

Dudley called me to set an appointment to give a estimate to replace flooring. That day & time…read morecomes and he never shows up. I called the office to find that he was still in the shop, not even on the way or trying to make the appointment anywhere near on-time. I feel like I dodged a bullet with these people. If you don't show up, not even call to say you're running late, or to reschedule the appointment, you are showing who you really are. It demonstrates a blatant disregard for the customer's time, shows a lack of common courtesy, and is a red flag that you can't be trusted to behave in a trustworthy and professional manner.

Except for the fantastic work done by master craftsman Travis on our flooring, this would be a…read moreone-star review for Quality Carpets & Floors. Everything else was a struggle, and it cost us quite a bit more than our original quote because Dudley never answered our questions about costly details except to say "we'll take care of it." Again, the work done by Travis was amazing -- see photos -- but we paid almost $3000 more than the original quote because Dudley never gave us prices on anything we asked about, specifically leveling our very uneven concrete floors. One problematic doorway transition was never addressed except Dudley's "we'll take care of it." Dudley came over several times to look at it -- with no specific resolution discussed -- today he told us that transition would be an additional charge. No thanks. So now, almost five months after starting the process, our whole-house flooring job is not complete because the hardwoods are covered in smears of glue -- and we have no transition in the big doorway -- but we've already gotten three invoice notices! (And speaking of invoices, they don't accept any credit cards for payment, only cash and checks.) I'm not sure if it's because this is such a small shop and Dudley is disorganized or if this is the way he always does business, but I'd recommend you go elsewhere for flooring in Georgetown. Other than master craftsman Travis, we do not recommend Quality Carpets & Floors.

Jim Locke is one of the most honest fair men I have met since moving to TX just over a year ago…read more We decided to replace the carpet in our home in a couple rooms and we went out for several bids. Jim was happy to put together an estimate for us and was willing to wait until we made our decision. He won our business by walking us through all the options, providing a written quote and allowing us the time and space to make our decision. Our installers were Jessie and Ruben, they were fantastic!! If they laid a board and did not like the way it looked they took it up and got another one. They were punctual, polite and got the job done quickly. We could not have asked for better service or better people to work with.

Do not use this business!!!…read more We gave them a huge business to redo all flooring for a 2500 sqft home and they ripped us off. Basically, after being very difficult to work with during the scheduling phase, they stopped returning calls completely when it came time to fixing the defects and completing the job that we nearly paid in full. BBB case is pending. Jim Locke is not an honest man.