New 2-story deck missed the mark across code, Trex guidelines, and aesthetics. Poor planning. Won't…read moremake it right. We lost 5 figures on a 2-man crew that lacks longevity with owner. Hire inspectors before paying final invoice. FYI "Custom Deck and Fence Austin" also has poor reviews on multiple sites noting owner Todd Louis Ratajik of "Good Day Baked Energy Snacks" (Forfeited Existence). Sites now name "Cesar" as owner. Negative reviews disappeared. AFFD has pending lawsuits with Travis County Courts. Unknown AFFD subcontractor alarmingly used my name and address in another client's lawsuit wtf! Standard: Visual consistency. AFFD: Mismatched railing. Todd's words: "It's the same railing but pinched." (A contractor's FB review notes lack of materials to properly complete jobs.) Std: Concrete pad supports stairs. AFFD: Stair stringers hover in air, failing to land on concrete. Todd blatantly texted that stringers would step out (not down) from deck. I refuted the abnormality. Top step was cut off; stringers don't reach concrete. Instead of extending pad or redoing stringers, an ugly post was set. Std: Stairs treads w/o gaps. No overhangs. AFFD: Stringer cuts forgot stairs' fascia; treads weren't 11+". Gaps added to meet code, so stair noses are 1.25+", ie trip hazards. FYI Use rise-to-run guidelines. Std: 42" deck railings. 34-38" stair railings ABOVE boards. AFFD: 44" deck railings. Didn't supply 34" stair railings; boards grossly notched to lower height, which start at 44"! Std: Posts sit on existing FINISHED concrete pads. (LOL) AFFD: Post had no contact with pad (after removing makeshift shams to hide the blunder) ie ZERO deck weight on ground. Todd asked if this was okay [to not deal with]. Post not corrected at start. Rough concrete poured atop pad to meet post. Ew. Std: 16" oc MAX joist spacing (Trex specs). AFFD: 7 of 13 spacings are 16+". No blocking. Add 1 or 2 joists = ~15.5" or 14" spacings. Todd said his ways are "affordable" and "economical". Eek. Best: Competitor contracts: "12-in joist spacings", "blocking", "glulam beam". Std: Trex Cocktail Rail Kit (full-width support, hidden fasteners). AFFD: 5.5" wavy floor boards nailed to 1" rail. Visible screws, rough shavings, corner gaps, no support eg 2x4s to flatten board. No countersunk screws and putty to hide nails. Std: Professional aesthetics. AFFD: Not spraying railing cuts = RUST. No continuity in stairs fascia to meet deck edge. Silver bolts on black railings. Posts unequal distance from deck edges. Cedar's shorter lifespan requires staining / maintenance is inferior to Trex's composite fascia. Std: Disclosure of unforeseen issues. Protocols. Loyal crews. AFFD: Crew wasted a day plotting makeshift repairs after causing roof damage. Licensed roofer was furious about erroneously-cut flashing. Roofers returned after crew again made damaging cuts where told not to. Zero acknowledgement from Todd. AFFD: Crew noted holes in house's ceiling after removing joist nails. No repairmen references. Not-our-problem mentality. AFFD: 15+ days by 2 tired guys: the hire + his actual neighbor. Ditto to reviewer compelled to supervise. Days start late, end after 7pm. My neighbors had 5 deck builders who left by 6pm still jolly. AFFD: Non-recyclables in recycling bin. Concrete and stinky liquid in trash bin. Cigarette butts, nails, and construction debris across yard. AFFD: Crew won't tell owner about gray areas and errors in judgments. One unsure if he'd get paid wth. Std: Professionalism. AFFD: No final walkthroughs. Owner ignores items in emails. Condescending; when I climbed a ladder re an issue (that I called a roofer to fix), Todd muttered that I was "an inspector, eh". Instead of talking measurements, Todd's retort was "I'm the owner of a deck company", as if titles alone grant proficiency. Labor is hired out, crew turnover is high. Workmanship depends on whoever is outsourced, who aren't deck builders so much as guys who "have built decks before". Expect no corrections on what Todd Ratajik deems as "good enough".

Estimator never came to house to provide an estimate. We rescheduled the first time at his request,…read moreand he didn't show for the second appointment with no message. I hope others have a better experience.

Overall we were really pleased with our deck and the whole process. Chris is incredibly helpful and…read morefriendly. He was very flexible to meet and discuss what we were wanting and helpful in offering suggestions. He was quick to give an itemized quote and flexible with the changes we requested. We definitely recommend Chris and Sasquatch Deck.

Chris is great to work with. He handled all our questions well and Did a top notch job with…read moreexcellent craftsmanship and skill. We are very pleased and recommend him highly

I had a small section of my deck that that I wanted to replace (13 -16 boards). I had 2 photos of…read morethe area. They replied back saying that the whole deck needs to be replaced. That's a bunch of crap. They don't know what the rest of my deck looks like. They never bothered to come out and look at it. This rest of my deck is in good condition because it's covered and out of the elements. The area of the deck I want repaired is uncovered and exposed to the elements. This company is a joke and all they want to do is upsell you. Beware of this company!

Very fast response and repair. Happy with the results and communication. This was a fence blown…read moredown from the Georgetown wind storms last Spring. They quickly reset existing posts with concrete (which they did not have originally ) restoring the long fence line to the upright.

I recently had my old fence replaced by Pinar fence. Everything about my experience with the…read morecompany was positive from the estimating to the installation and even invoicing. They were highly communicative. My installers worked tirelessly. They pointed out errors the former fence installer had made that reduced the strength of the fence. They reset and replaced the metal poles so it was done correctly. They cleaned up thoroughly and hauled away the old fence. Invoicing was electronic and offered options for type of transaction The new fence is soooo beautiful. And it smells fabulous, too. Nothing like new cedar. I highly recommend them.

Easy 5 stars here. I saw the ratings in Yelp first, made a call, and had someone looking at my…read morefence the next day. Roberto and crew are awesome at quoting just what you need, and letting the homeowner make the decision on what to include in the final bid. Once you get your quote emailed, you can select it via the link and they will send you an email and text with scheduling times. They take the rain into account to ensure the work gets done without interference. I had a shared neighbor fence with rotting posts and they quoted 5 poles and any fixes to slats as needed. The quote included metal posts and wood, we chose metal for longevity. The installers put in cement to lock them in for good. Pinar also split the quote with my neighbor and sent us separate invoices. They finished the work in 2 days, only because my neighbor had them complete a new gate as well, which I just had them do as well. They can do it all when it comes to fence work, they are on time, polite, quiet, and clean up after the job is done. All removal is included in the pricing. No surprises on the bill. I will be having them come out and just finish out the rest of my posts to metal, to match the neighborhood fence, which started with metal anyways.

Amazing, amazing human and an amazing team. Mike is extremely knowledgeable, friendly and…read morethoughtful. Jay, who helped us with our project, was very thorough and detailed. We will definitely call the team up next time we have a project with our patio - which is due likely soon for a refresher!

We contracted with Hometown Decks for a Trex deck, along with metal privacy screens. The…read moreprofessionalism was exemplary, from the beginning of the project when Mike gave us our bid, to the conclusion of the deck work. Communication with their office exceded our expectations. We are extremely pleased.

They did a really good job with my patio cover. It was completed on time at a great price.read more

Our vacation home was in need of an upgrade and expansion on our deck. After many quotes we decided…read moreto hire this company. One of the best decisions made, the customer service was good. Our deck is sturdy and professionally built. The deck makes our home look so much better, I appreciate the hard work and effort from this company.

Travis repaired my backyard fence. He did an amazing job my children are able to play safely…read moreoutdoors now. Our new fence will be able to with stand all upcoming weather conditions. Travis will be our go to fence guy from here on.

There are a whole slew of reasons I'm giving this company 1 Star. First off, the owner Todd would…read morenot come look over the job beforehand so we were on the same page. Second, he is dishonest about pricing. Third, as the owner, you are responsible for your employees. His worker damaged the paint on my siding using gorilla tape instead of blue painters tape. Not just 1 area, the whole bottom plank adjacent to my porch. We won't even get into the names he called my wife (cuss words) when she called to have the job finished. The job is still not finished. I'm in a service oriented business who recommends good fellow contractors and Todd is not one of them. I have documented the way he spoke to me & my wife & have documented the damage. The job is still not finished & we are to the point we don't even feel safe having Todd back over. Save yourself the trouble & use someone else. Oh & he's been paid in full. If you'd like to know more on Todd, do a background check.

I requested multiple quotes through Yelp and Jose was the first to respond (almost immediately!)…read more He introduced himself and said he would be happy to provide a free quote. That was on a Friday; he came out on Monday. He was right on time and very professional. He provided a very competitive quote and did the work Weds-Fri that same week. He was extremely kind and respectful and did an amazing job! He had to do a lot of drywall repair and still only charged the lowest amount he quoted. I highly recommend Jose and JDJ Reyes.

Jose and his crew have been amazing to work with over the past six months. From getting my past…read morehome ready to go on the market to painting our new house, he's been phenomenal. I also find that his prices are reasonable especially when compared against several other quotes.

From beginning to end our fence replacement project was professionally streamlined with Noel at…read moreDiscount Fence USA. All of our design options, questions or concerns were discussed and answered promptly. With our having a pool and the existing fence needing to be down for more than a day was a concern for us. Noel made note and let us know the entire project we had on our scope could be completed the same day and it was. The team arrived on schedule and were professional, knowledgeable and really knew their craft. They were thorough and went above and beyond. Our replacement fence is premium in quality and craftsmanship. It looks amazing! Highly recommend! We made the clear choice for us by choosing Discount Fence USA after obtaining and comparing estimates from other companies. Noel stood out with his communication and providing clear answers and guidance along the way. Thank you.

I must say I am very disappointed in the quote from discount fence . Approx 32 ft…read more Including a gate ( 3 ). 8 ft cedar sections no post required . Was quoted $1, 600 absolutely Insane !!! Almost 2 x cost of other quote.

We were going to repair our old deck, but when code compliance showed up, we had to apply for a…read morebuilding permit. When we went looking for a contractor to build the new deck, we found Austin Outdoor Builders through their listing on Yelp and their website. Kit called me within a couple of days of my email, and really impressed me with his knowledge and experience with decks. I was concerned about City of Austin inspections, and he was very reassuring, pointing out that he talks to the inspectors by phone regularly. He booked a time to go over the engineering plan and the site, and again, I was very impressed when we met. He spoke of extensive experience in building decks, and asked questions about the site and the plan that reflected this. The quote was not cheap, but what is these days? My main concern was that they do the job properly and work with COA inspectors. Work started within a couple of weeks, and I was quite pleased with how the workers did their job. The only delay was to find an engineer to certify the footings before pouring the concrete. I had originally expressed concern about the durability of the support timbers, and Kit offered to coat them before laying the decking. Imagine my surprise when I found them painting the framing with high end professional oil based enamel! The only other delay was the week of the ice storm when Austin was closed for the duration. I was lucky to have family to remove the trees that fell on the lumber in the yard, because the next Monday they were back at work. Both the framing and final inspections went very smoothly and I am delighted with my new deck. I recommend Austin Outdoor Builders to anyone needing a deck.

We sought out AOB to replace a chainlink fence around our yard with an updated wood fence about 18…read moremonths ago. All around, our experience was wonderful, and they do high quality work. I'll talk more about our full experience below, but a couple of months ago we had a terrible storm in our neighborhood and a very large tree (at least 25 feet tall) fell directly on our fence. Despite a direct hit, the fence stood firm with only a small dent in the cap board. Talk about quality work! More broadly, our experience was great. We worked with a super helpful person laying out the task who made some fantastic design suggestions (totally not on our radar) that we're really happy with. The work was done efficiently to mimimize the amount of time we had to keep our dog out of the yard. And when seasonal shifting made it impossible to open our gate, they came and fixed it months after the work was done. Great experience all around and would recommend to anyone.