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Pinar Fence Installers

5.0 (18 reviews)
Closed 9:00 am - 5:00 pm

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1 day

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100%

Services - Pinar Fence Installers

Fence and gate installation

Fence installation

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Communication: excellent Cost: excellent Efficiency: excellent Quality: excellent Nothing, absolutely nothing, about my experience with Pinar Fence Installers was anything less than excellent. You probably should make them one of your top candidates if you're lucky enough to be close enough for them to want to work at your place. I don't often write reviews. I felt like I had to write one about Pinar Fence Installers though. I wanted to get straight to the point, so, I just summed it all up above. Now, for the longer version, for those who are interested in that sort of thing: My wooden fence started drooping after a rain, and I needed the longest segment in the back replaced, with a gate in the middle. I do a lot of research before I ever start talking to any business that I want to hire to do anything at my house. It's not that big a job, so I narrowed things down to two places. Pinar gave me the better estimate, so I went with them. I almost didn't though, just because Roberto, the person who came to measure for the estimate and who was going to be the main fence installer, isn't yet that good at speaking English, and I am not yet that good at speaking Spanish. He did come to measure with Lulu (the manager), who is bilingual and clearly really good at interpreting, so it was easy to talk to them when they were measuring, but I knew Lulu wasn't going to be there when the fence was being built. I guess I thought, y'know, what if I need to quickly communicate with Roberto for some reason when the fence is being built? I realized afterwards that that was pretty silly of me, because (1) it's clear that Roberto is obviously a smart and high-quality fence-builder who knows what he's doing, (2) there's probably not going to be much need to actually talk to him about anything anyway that requires more English than he knows, (3) there are free apps for your phone now where you can talk into them and the phone will speak it for you in Spanish, and vice versa, and (4) Lulu is a phone call/text message away to help interpret anything if you'd rather do that. And Lulu is THE clearest of communicators and the most responsive of phone-answerers/text messagers/emailers I've encountered since I started calling businesses to work on this house I got just over a year ago. She answered all three of the phone calls I had to make to Pinar Fence Installers, she more or less immediately answered every text that called for a response, and she read and answered all my emails. She is on top of her stuff and pays attention. She directly and clearly responded to every question I had, without any BS. After a year of talking to various businesses, about things that need to be fixed, I have come to really appreciate that sort of thing. Roberto recommended that instead of the two horizontal beams that I had before, using three would be sturdier. They gave me an estimate pretty quickly after measuring. They gave me 30 days to tell them if I wanted to do the deal. After that, they didn't once pester me about whether I was still interested, even though it took me most of those 30 days to get back to them. Then, once I signed the contract, they called 811 to get the relevant people out here to mark any utility lines. Once that happened, Roberto and his assistant came over here one morning, dug where they needed to, poured the concrete they needed to, and built the whole fence segment, with gate, which you can see in the photos, in one day. They got done just before dark. The fence is perfect. It's beautiful. It's clearly much sturdier than the one I had before. It wasn't particularly expensive. And this is definitely a professional operation here. If you're like I was and have some sort of hesitation just because Roberto doesn't yet speak English fluently, you're probably gonna be better off forgetting about that, maybe get yourself an app to help you talk to him, or just trust that Lulu's just a phone call/text message away, and consider Pinar Fence Installers. I couldn't be happier about them. That's why I had to write a review, even though I'm generally pretty lazy about reviewing things and usually end up not bothering. 10 out of 10, for everything.

Whether it's building a fence or repairing your old, leaning fence, Pinar Fence is great. They are very reliable, fast, and their prices are the best! I have used them for two projects and will continue to use them for any future work I need!

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1 year ago

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3 years ago

Decent price, reliable service! I'll definitely recommend Pinar Fence to my neighbors!

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3 years ago

Very prompt and reliable. The work is meticulous. I will definitely use Pinar Fence again.

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Review Highlights - Pinar Fence Installers

Pinar followed up to my initial enquiry quickly and sent Lulu and Roberto on site to check out my project.

Mentioned in 7 reviews

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In a word: Responsive! Chris and team were outstanding to work with. Very effective…read morecommunications. Clear and concise. Listened to what I wanted to accomplish and offered effective suggestions for how best to make it happen! Started the project with a group prayer not only for the project and his team but also for the health and welfare of my family! Not your typical start to a project. Chris and team worked effectively to demo an 800 sq ft deck and rebuild it along a similar footprint in a short 3 weeks. They took great care to treat the place like it was their own and left it cleaner than they found it! Highly recommend this group for great work at an honest price! Chris' dog Rambler was a gentle giant and onsite frequently during the project. He was sweet and friendly while constantly curious!

I'm in the process of remodeling my home, and from this experience of dealing with dozens of…read moredifferent contractors I've received a full spectrum education in their world. Here's the gist of what I learned: about half of the contractors are honest.. they make the process fun and are a real pleasure to deal with; the other half are dishonest... they string you along, make the process a hassle, and are a real pain. Chris (the owner) and his team are a shining example of what great contractors SHOULD be. For starters, Chris is an extremely kind and responsive person. From my first phone call with him (he showed up the same-day, on a SUNDAY) to my projects completion day.. he always responded quickly, was extremely polite, and very thorough. (He never gives you those weak 2-word text responses like lesser contractors). Chris helped me design my deck and pick out the best materials for my needs. He used a 3D rendering software that shows you exactly how your deck is going to look in your backyard. It was actually really cool, and helped me make some tweaks to the design before starting construction. After signing my contract, his crew showed up the very next morning. These guys were absolute studs. They worked their butts off from 8am - 6pm every day until the job was complete... wow! Many days I work from home, so I was able to watch them. They didn't rush their work, they were very calculated and meticulous about doing the job the right way (a marathon not a sprint mentality). This doesn't mean they're slow, it means they care about the details and doing things right. His crew also isn't a bunch of 20 year old rookies playing on their phones either. These guys all look to be in their mid 30's and early 40's. Men with lots of experience.. they have families to feed, work extremely hard, and know what they're doing. The craftsmanship was phenomenal. The engineering very structurally sound. The design is beautiful and actually has my neighbors giving compliments. Anytime there was an issue during the project (and there weren't many), Chris and his crew fixed it immediately like it was no problem at all. Easy peasy. Chris did what he said he was going to do, when he said he was going to do it, and charged me what he said he was going to charge. Actually.. he went above and beyond what he said he was going to do, he made improvements to the project beyond what was promised, and even gave me a discount at the very end because of a few minor details.. which he didn't have to do. I didn't complain and I didn't request a discount...that's just the kind of guy he is. Incredible. I'm going to mention one last thing I was going to leave out but I think it's important. Every morning before work began, Chris gathers his crew and they do a group prayer together. They ask each other what's going on in their personal lives, and what they can pray for each other about. Then they read a short scripture out loud together, and they start their day. Unbelievably cool. Why do they call themselves Sasquatch? Because these guys are freaking beasts. This is one of those rare experiences where I had a feeling it was going to go well, and it turned out even better than I had imagined. There's a reason why they have so many 5 star reviews. If you're looking to have a deck built in Austin I'm going to help you... skip the weak fluff and go with Sasquatch.

512 Outdoor

512 Outdoor

(53 reviews)

New 2-story deck missed the mark across code, Trex guidelines, and aesthetics. Poor planning. Won't…read moremake it right. We lost 5 figures on a 2-man crew that lacks longevity with owner. Hire inspectors before paying final invoice. FYI "Custom Deck and Fence Austin" also has poor reviews on multiple sites noting owner Todd Louis Ratajik of "Good Day Baked Energy Snacks" (Forfeited Existence). Sites now name "Cesar" as owner. Negative reviews disappeared. AFFD has pending lawsuits with Travis County Courts. Unknown AFFD subcontractor alarmingly used my name and address in another client's lawsuit wtf! Standard: Visual consistency. AFFD: Mismatched railing. Todd's words: "It's the same railing but pinched." (A contractor's FB review notes lack of materials to properly complete jobs.) Std: Concrete pad supports stairs. AFFD: Stair stringers hover in air, failing to land on concrete. Todd blatantly texted that stringers would step out (not down) from deck. I refuted the abnormality. Top step was cut off; stringers don't reach concrete. Instead of extending pad or redoing stringers, an ugly post was set. Std: Stairs treads w/o gaps. No overhangs. AFFD: Stringer cuts forgot stairs' fascia; treads weren't 11+". Gaps added to meet code, so stair noses are 1.25+", ie trip hazards. FYI Use rise-to-run guidelines. Std: 42" deck railings. 34-38" stair railings ABOVE boards. AFFD: 44" deck railings. Didn't supply 34" stair railings; boards grossly notched to lower height, which start at 44"! Std: Posts sit on existing FINISHED concrete pads. (LOL) AFFD: Post had no contact with pad (after removing makeshift shams to hide the blunder) ie ZERO deck weight on ground. Todd asked if this was okay [to not deal with]. Post not corrected at start. Rough concrete poured atop pad to meet post. Ew. Std: 16" oc MAX joist spacing (Trex specs). AFFD: 7 of 13 spacings are 16+". No blocking. Add 1 or 2 joists = ~15.5" or 14" spacings. Todd said his ways are "affordable" and "economical". Eek. Best: Competitor contracts: "12-in joist spacings", "blocking", "glulam beam". Std: Trex Cocktail Rail Kit (full-width support, hidden fasteners). AFFD: 5.5" wavy floor boards nailed to 1" rail. Visible screws, rough shavings, corner gaps, no support eg 2x4s to flatten board. No countersunk screws and putty to hide nails. Std: Professional aesthetics. AFFD: Not spraying railing cuts = RUST. No continuity in stairs fascia to meet deck edge. Silver bolts on black railings. Posts unequal distance from deck edges. Cedar's shorter lifespan requires staining / maintenance is inferior to Trex's composite fascia. Std: Disclosure of unforeseen issues. Protocols. Loyal crews. AFFD: Crew wasted a day plotting makeshift repairs after causing roof damage. Licensed roofer was furious about erroneously-cut flashing. Roofers returned after crew again made damaging cuts where told not to. Zero acknowledgement from Todd. AFFD: Crew noted holes in house's ceiling after removing joist nails. No repairmen references. Not-our-problem mentality. AFFD: 15+ days by 2 tired guys: the hire + his actual neighbor. Ditto to reviewer compelled to supervise. Days start late, end after 7pm. My neighbors had 5 deck builders who left by 6pm still jolly. AFFD: Non-recyclables in recycling bin. Concrete and stinky liquid in trash bin. Cigarette butts, nails, and construction debris across yard. AFFD: Crew won't tell owner about gray areas and errors in judgments. One unsure if he'd get paid wth. Std: Professionalism. AFFD: No final walkthroughs. Owner ignores items in emails. Condescending; when I climbed a ladder re an issue (that I called a roofer to fix), Todd muttered that I was "an inspector, eh". Instead of talking measurements, Todd's retort was "I'm the owner of a deck company", as if titles alone grant proficiency. Labor is hired out, crew turnover is high. Workmanship depends on whoever is outsourced, who aren't deck builders so much as guys who "have built decks before". Expect no corrections on what Todd Ratajik deems as "good enough".

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Mr. Handyman of NW Austin

Mr. Handyman of NW Austin

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I had Pedro come by today to replace one of my exterior faucets, put in a new sink, and fill a…read moresuperficial crack in the facade of my house that went two stories up the corner. First of all. He was very pleasant. We didn't feel the least bit self conscious having him in the house, even when our dogs were being crazy. Second, he did a fantastic job on the sink and it was not simple. He replaced a 6 inch deep two basin sink with regular faucets with a new single basin 9 inches deep. He put a touchless faucet on there, and redid the pipes underneath to accommodate the old garbage disposal. All of this cost less than 2X what I had been quoted for the outside faucet replacement alone by my plumbing maintenance company.

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Deck N Cable Railing

Deck N Cable Railing

(17 reviews)

Very fast response and repair. Happy with the results and communication. This was a fence blown…read moredown from the Georgetown wind storms last Spring. They quickly reset existing posts with concrete (which they did not have originally ) restoring the long fence line to the upright.

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Round Rock Fence & Deck - Round Rock Fence and Deck provided a professional and sturdy fence with just the look I wanted.

Round Rock Fence & Deck

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I had a very good experience with Round Rock Fence and Deck. I just needed a small 10 foot wide…read moresection of fence with a gate replaced in my side yard. I had a specific look of fence and gate that I was interested in. RRFD reached out very quickly and provided me with a detailed professional quote via email. And they supplied their Certificate of Insurance without me even asking. They were good with the follow-up, answered all my questions, and scheduled quickly for the installation. There was a slight delay due to weather but they still got the whole project done on time and just as expected. I'm very pleased with the final product. As a side note, I got quotes from three fence companies. RRFD was not the cheapest, but I was comfortable working with them and paying a little more due to their professional service and responsiveness. I would recommend Round Rock Fence and Deck.

I had a small job (37 feet) to replace my fence, with some custom elements. After looking and…read morecalling for 2 weeks, Round Rock Fence & Deck was the only company who would take on my fence replacement job. The other companies complained that my job was too small for them. Round Rock Fence & Deck showed up a day early and had the job done within 3 hours. The requested pressure treated lumber with concrete footing the 4x4 posts will last a long time. I am very pleased with the speed and quality of the work, and I am happy to recommend Round Rock Fence & Deck for any work you may have to do. I will certainly make use their services when I need them again.

Absolute Fence & Gate

Absolute Fence & Gate

(155 reviews)

Summary: Travis, Amanda, Cade, and his team provide a fast, affordable, quality, and total turnkey…read moresolution for our automated gate. Bidding, construction, and gate commissioning were a breeze. All team members were extremely professional, knowledgable, and responsive. Detail: We reviewed four companies in the Austin area for a fence extension and automated gate for security purposes. Absolute Fence & Gate were outstanding to work with: they came in cheaper than all other alternatives, were the most responsive with clear communication, and were very knowledgable about the options within our space. Amanda was extremely responsive and helped us scope out our initial ask to coordinate an onsite bid walk quickly and helped sort out billing. Travis helped develop our initial concept for a gate into an efficient, turn-key solution that would abide by local codes and fit within our budget. After clarifying our scope, the project was completed at a lightning pace. They staggered the required demo of our old fence until the day they'd be able to erect the fencing to minimize the amount of time our house was exposed to the street. The work crews were very professional and Travis and his team clearly explained the scope each day and progress updates. In addition, Cade and the gate operator crew were outstanding. They set up the motor and made sure all items were functional tested. They did a terrific job commissioning the equipment and explaining how to use it. The commissioning team also noted that our gate operator had a minor issue and contacted the manufacturer for a same-day under warranty solution. The level of service was outstanding, and I was very pleased to have a total turnkey solution. During the construction, Travis would check in with the teams and ensure quality work which resulted in zero punch items at final walk. Travis even performed a final QA check on the operator to make sure operation was up to their quality standard. Every team member was very knowledgeable and professional. They provided excellent advice and suggestions and helped us craft our gate idea into a solution with a terrific product!

Outstanding service from start to finish…read more My friends' fence was knocked down during the microburst last May, so I helped them get it replaced while they were away this summer. Craig Jolicoeur was so responsive, thoughtful and meticulous that you'd think it was his own fence that was going up. He didn't waste my time like others did with endless and irrelevant questions. He was straight to the point, efficient, and always friendly. The fence and gate look terrific and my friends are delighted. Good value, too. While Absolute Fence didn't submit the cheapest quote, I knew I was getting quality materials and finish for a great price.

Pinar Fence Installers - fencesgates - Updated May 2026

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