The first heavy storm after our roof replacement happened sooner than I would have preferred, but…read moreit ended up being a good test. The new roof handled it without any water entering the building. Before replacement, the surface had blisters, cracked seams, and several areas that held water. We reviewed repair and replacement options, and the condition of the insulation made replacement the more sensible choice. The old layers were removed down to the wood deck. Most of the wood was sound, although several boards near the front parapet needed to be replaced. A self-adhered modified-bitumen system was installed over new insulation and a cover board. The chimney flashing, plumbing vents, and roof hatch were all completed individually. Additional taper was used near the rear drain to improve water flow. The Royal Renovators Inc. crew protected the front planting area and used the rear access for debris. We found a few scraps of membrane near the neighboring fence after completion, but they returned and picked them up the next morning. The final documents included photos, material information, and the written warranty. Months later, the roof is still draining well and the interior stains have not returned.

The roof on one my buildings had reached the point where the frequency of repairs were becoming…read more.. exponentially more frequent. So, it was time -- full roof replacement. Since the building is both commercial and residiential, one of the biggest concerns was minimizing disruption to tenants, and of course keeping everything on budget and organized. From the start, Royal Renovators seemed to understand these concerns and put together a plan that worked around the building's daily operations. The existing roof was removed, damaged areas were addressed/fized, and a new roofing system was installed along with snazzy updated flashing and drainage improvements. Communication throughout the project was - chefs kiss - and we always knew what stage things were in. As expected, there were additional conditions unconvered that needed to be addressed. But, these guys were transparent about it, laid out the options like they did before, and it didnt turn into pressure or surprises. What stood out was how transparent they were when additional conditions were uncovered. Every decision was discussed beforehand and documented with photos. In the end, the new roof was completed on time, and is performing exactly as expected.

Top Down has done multiple jobs for me over the past few years ranging from minor roof repairs to…read morefull roof replacements on some of my properties and re-pointing work; each time Waras has managed to solve the leaks and give me fair assessments of the work that needs to be done; when a roof needs replacement he tells me, and when it just needs a repair he tells me as well instead of being greedy and giving prices for replacements only like some other contractors. I appreciate the honesty and transparency so I prefer to work with him since he's also communicative. I would suggest giving them a chance and getting an estimate from them!

I was disappointed with my experience with Top Down Restoration. Communication was difficult, and I…read moredid not feel that the project was handled the way I expected. I had several concerns during the process and felt they could have been addressed much better. Based on my personal experience, I would not hire this company again.

My husband and I experienced a very unexpected and unpleasant leak in our bedroom. William & Hugh…read morewere quick to respond, clear about the process to repair, and gave us a very fair price. We had been given an estimate almost 10 times as high as theirs by another roofer. They fixed slates on our roof and we have not had any leaking since then - it has been a couple years and no problems whatsover. Kind, responsive, honest, and quick to do the work: It feels like that combination of things impossible to find these days, but William & Hugh are a great team.

Very responsive and great communication. They came out and…read moredid a great job replacing my downspout. I will definitely hire them again for future work.

I own a restaurant and had a leaking skylight that was causing serious problems. I called BR…read moreContracting Group and Genci came out right away to take a look. He explained everything clearly, gave me a fair price, and his team got the job done fast and clean. They waterproofed and replaced the skylight completely, no more leaks, no more stress. These guys are true professionals. Honest, reliable, and hard working. I will definitely be calling them again for any future work. Highly recommend BR Contracting Group to any business owner in Staten Island

I can't say enough good things about Best Roof Contracting! From start to finish, the entire…read moreexperience was smooth, professional, and far exceeded my expectations. After discovering a leak in my roof following a big storm, I called several roofing companies, but Genci responded quickly, scheduled an inspection within 24 hours, and provided a detailed and transparent estimate. He just finished a job in Brooklyn and had the materials to repair my roof and with a great estimate. He worked efficiently, and treated my home with respect--no mess left behind and minimal disruption. What impressed me most was his honesty. He even went above and beyond by inspecting the rest of the roof to ensure everything was secure and sealed properly, without charging extra. The repair was completed faster than expected, and the quality of the work is outstanding. If you're looking for reliable, honest, and skilled roofers, look no further. Best Roof Contracting is the real deal.

I called Bill after closing on a 1940s house with a questionable roof history that clearly needed…read moresome attention. Just from speaking with him, I could tell right away that he was extremely knowledgeable. He even pointed out that my roof hatch was very high quality, which gave me confidence that he really knew what he was looking at. A few days later, Bill showed up personally, walked the entire roof, and gave me a thorough assessment. A few days after that, after one full day of work, I had a pristine, repaired roof that looked fantastic. The price was very reasonable, especially considering the quality of workmanship I received. I would gladly pay it again for the peace of mind and quality of the work. He even went above and beyond and sawed off a lock the prior owner left on the hatch that we only found out when Bill attempted to open and the keys didn't work. If you need roof work done, Bill is your one-stop shop. Just call him -- you won't be disappointed.

I can't say enough good things about Bill White Roofing! Their customer service was absolutely…read moreamazing. They came out the same day, went up on the roof, and quickly identified a small hole that two other companies completely missed. Both of those companies quoted me around $2,500, saying I would need to remove fascia and gutters--without even inspecting the roof properly. Bill White Roofing was honest, straightforward, and saved me from unnecessary work and costs. It's so refreshing to deal with people who truly care about doing the right thing. I will absolutely be referring them to all of my neighbors and will continue to call them for any roofing needs in the future.

Gino and Fabulous Roofing are truly exceptional. Gino replaced our roof ten years ago, and recently…read morewe noticed a leak around our skylight. I called him, and he came over to take a look. The issue with the skylight wasn't even related to the roof he had installed, but he caulked it for us anyway and also noticed two small areas on the roof that could use some attention and patched those as well. When I asked him what I owed him, he told me not to worry about it. After more than 10 years, that kind of service really says something about a person and a company. Gino genuinely stands behind his work and takes care of his customers long after the original job is finished. He's responsive, trustworthy, and clearly takes pride in what he does. I would recommend him without hesitation.

Not sure you can find better roofers than Gino and his guys. Gino thoroughly understands his craft,…read moreexplains his process and takes genuine pride in his work. He followed through on exactly what he proposed and was particularly careful to ensure our skylights and roof piping were properly sealed. His crew arrived on the dot as scheduled and are some of the most diligent contractors I've had in 25 years living here, and the work was done quickly for a completely reasonable price. They did such a stunning job, I only wish I hung out on my roof more often!

Good value, timing and professionalism from Jim, the estimator and Jon, the PM…read more Total cost about $8/SF for a whole roof replacement due to interior leaks wiith GAF/Timberline shingle system which is as fair as you can get for a smaller job. Process took about 4 weeks from estimate to completion of work (2x follow up visits for patching/touch ups post 1-day roof completion) . While the roofers that came to do the work were somewhat in hurry and didn't completely protect some existing items, no harm no foul, and quick work with only minor ding-ups that were fixed within the next week. Would recommend.

five stars for communication five stars for sense of…read moreurgency five stars for GETTING IT DONE we worked with Jonathan and Jimmy building a proposal they were the first company to reply to my inquiry, they spoke in clear understandable terms, they were able to work with us in meeting what we needed without trying to oversell us they worked with our schedule, and completed the job in such a timely manner before the next rain- and they completed the project in ONE DAY they were able to complete the job without us even being home, from consulting with a drone, to bringing their own ladders. they are the santa of roof repair! Jonathan also updated us throughout the repair stages with photos Highly and definitely recommend Big Apple renovation!

Very reasonable prices, and Excellent work! They work in a timely and professional manner, and are…read morethe best contractors i've used in 20 years.

Why a single star? It's because I'm generous. I went with this vendor because we're in the same…read morezip code just 8 minutes apart. I figured a short drive for him would result in a slight savings for me. I asked him for an estimate over the phone but he insisted on coming over?!?!?! So I met up with him and he gets 5 stars for being timely. The estimator began to COMPLAIN to me about the difficulty of the job and the manpower required to complete such a task. He exclaimed a minimum of 2 men are required and it will take all day! REALLY? His estimate to CLEAN the debris from the roof gutters (3 sides) came to $750! REALLY? Honest business here? I then asked him what it would cost to clean my next door neighbor's roof gutters so that I can capitalize of some economies of scale here. The estimator then lowered his price to $450/house. REALLY? To make a long story short, I went with a STATEN ISLAND guy that gave me quote over the phone after sending in my house pic and he quoted me $175/house!!!! Why are manual laborers like this so dishonest? Whatever happened to honest day's work? Whatever happened to one's honesty? So much for religion, diversity, equity and inclusion?!?!?!? It seems like the local laborer charges for DEI and religion. No thank you.

We manage a small co-op and scheduled an inspection after realizing nobody had looked at the roof…read morein years. I expected them to come back with a giant list of expensive recommendations, but that wasn't the case. They identified a few minor issues, cleaned up some drainage concerns, repaired a section of flashing, and gave us a realistic assessment of the roof's condition. It was refreshing to get practical advice instead of a sales pitch from royal roofing bronx.

Royal Renovators were honest and highly professional from the estimate to the installation. Mike…read morewas our project manager and was very attention detailed. and we got our shingle roof replaced in one day and cleaned perfectly. One of the best experiences we've had with a contractor, Highly Recommend them.