Priced out the fireplace extraordinaire 864 by me in Bellmore. The wait was 12 weeks for…read moreinstallation and there was a significant up charge for an elbow in the venting. Called NYC Fireplaces and spoke to Stephanie who was extremely polite, knowledgeable and helpful. The unit was $2000 less than it would have been from the Bellmore store. NYC fireplaces installed the unit in a week and a half and the install came out perfectly. Raphi meticulously cut the siding for the vent cap and the install came out perfectly. Would highly recommended the team at this store.

As a follow up to my own going dealings with Sal from NYC Fireplaces, Please see the attached email…read moreI just received today! I am going into month 3 of having a nonfunctioning, unuseable outdoor kitchen which still remains a half built shell on my back deck because Sal sold me a damaged, subpar outdoor kitchen which he refuses to provide any level of customer service! This business owner cares about one thing and one thing only... HIMSELF! He does not care what happens to you after your check or credit card clears! As seen in the attached image, Sal from NYC fireplaces has revoked even the smallest simplest gesture of customer service since I wrote a negative review! This man thinks his word is all that matters in this world and does not believe that actions speak louder than words! Another tit for tat expectation from a shotty self centered looser of a business owner! RUN RUN RUN from this company! Go to absolutely anyone else! This man is a thief. This man is a corrupt business owner. My credit card company says numerous people have opened claims against this man! Even the OEM manufacturer of the kitchen island has said they will be refusing to allow this man to represent their company moving forward! Do not fall for all his positive reviews! They are admitted friends who he has leveraged to boost his scores!

My wife and I were interested in converting our wood-burning fireplace to gas in our family room…read more After visiting a couple of other fireplace stores, we drove to The Fireplace Store in Seaford. They had the nicest showroom of the four stores we visited. I met with the owner, Craig, to discuss different options. I explained to Craig that we were primarily interested in using the fireplace for aesthetics. Although we thought we wanted the more expensive gas insert, Craig informed me the gas log set would do a better job of meeting our needs. I returned a few days later with my wife, and we had a similar discussion with Jeff. Although we really liked the look of the gas inserts, Jeff convinced us it was not for us. My wife and I don't like being hot, and we wouldn't use it enough with small kids running around. Craig visited my house a couple weeks later to take measurements, and we placed the order. He told me to expect a call in 3-4 weeks for the installation. Craig called 3 weeks later and my fireplace was installed 4 weeks after placing the order. The installer showed up during the installation window and he was very neat and quick. After he finished and left, I noticed one of the doors was not properly aligned. I called Craig and he came to the house within 30 minutes to fix it. He apologized for the error and said, "It has to be perfect." Overall, my wife and I could not be happier with the product, the service, and the team. I highly recommend The Fireplace Store for your fireplace needs.

My husband and I checked out a number of stores before we decided on The Fireplace Store to…read morepurchase and install our gas fireplace insert. The process was painless. No pressure. Answered all of our questions. Recommended competent professionals to get our home ready for the installation. Excellent customer experience. There was a small issue with something from the factory. No problem. Everything was resolved to our satisfaction. Five stars. Highly recommended.

Excellent service, fair and honest price, outstanding work! We have used them before and would hire…read morethem again. Mike explained everything he was going to do before he actually started any work. There were no unexpected fees. Clean, efficient, and trustworthy. Terrific family run business. Tom

I engaged Fred's Chimney to sweep my chimney 2 weeks ago and I am very happy with the experience…read more The price was very competitive and there was no attempt to upsell. The technicians were honest and professional.

Fred Gjecaj and his company are without peer. They renovated my bathroom in mid-March 2020. Since…read moreI was keeping all my original fixtures (bathtub, sink, toilet) my main concern was they wouldn't be scratched or harmed in any way. Fred had to remove the old wall tiles, sheetrock and marble flooring before laying new glass tiles and ceramic flooring. My fixtures were unscratched. Their work was perfect. Then after this perfect job was finished, we had a leak coming from the shower body behind the newly tiled wall. Fred came back and worked with the plumber to remove four glass tiles in the wall so the problem could be fixed. Then he replaced the tiles so miraculously, one cannot tell which tiles were replaced. Aside from his superior craftsmanship, Fred is responsive and communicative. He and his crew were neat, punctual and completed the job on time, without added expense. To book Fred, you need to set up with him four to six months in advance. He's in high demand.

Very professional job was done , easy to work with this guys. The only one consern is prices little…read morebit hight. But the quality is grate , Thanks

I can't recommend Chimney Professionals enough! Not only did they answer right away, had Rod at my…read moredoor first thing Monday morning and they sourced a hard-to-find part same day when others couldn't. These guys were absolute pros--polite, fast, and clearly knew exactly what they were doing. They beat every other quote I got and had our system back up and running in under an hour. No heat to toasty warm--what a relief! They also followed up multiple times during the process: confirming the part arrival, ETA, and even called after to make sure everything was still working perfectly. That level of care is rare these days. If you want fast, fair-priced, and truly professional chimney/heating service, call Chimney Professionals. Rod, Oleg, Michael and the whole team, thank you for saving us from the cold!

I found Chimney Professionals after I submitted a request on Yelp. They were the first to reply…read more Mike set up an appointment for the next day to clean our dryer vent. He maintained good communication the whole time. The technician who arrived was professional and did a thorough job. The price was reasonable too. I strongly recommend this company.

These guys were a pleasure to work with! I wanted a small piece of quartz to put on top of a…read moresideboard, so AC sent me pictures of great options right away and had the piece cut and polished to my specs the next day. I received a quote from someone else right after confirming this order and AC's price was less too. Very happy with how the piece came out!

I had Andres and his team install quartz countertops in my kitchen and bathroom. They were very…read moreresponsive, had fast turn around, reasonable prices, and the stones look fantastic. Would highly recommend

It's been difficult to communicate with the business as they don't have regular 9-5 M-F hours. I…read morecan understand you might not want to keep a display room open 24/7 but there should at least be a person taking calls for service and inquiries. We moved into a home with 3 gas fireplaces so on occasion we need service. A contractor working on our home turned off the gas in our den fireplace. I knew how to restart my other two fireplaces, but the den unit was electronic. The service fee was $295 which seemed outrageous but let me continue. The tech, Geraldo (Jerry) came in. He wore booties from the front door to my interior. He laid out a quilted drop cloth and began the process of starting my fireplace. After getting the fireplace running, he shut it down and carefully removed the glass panel, disassembled the decorative logs, vacuumed with a filtered shop vac, then windexed the glass before reassembling the unit. At every turn, Jerry was precise and took incredible pride in his work. I had questions about operating the remote which he expertly explained. I asked how much training he received and he explained it was extensive. I absolutely marveled at how good the service call was. I hope the company realizes how good Jerry is and wish all my service experiences in life were similar.

We were told that the fireplace in our new house is supposed to have doors by law so we stopped by…read moreWestbury Stove & Fireplace for information. We were shown all of our options and the gentleman that helped us showed us all the different styles of doors. He went through each step and helped us to pick out all the details from handles to hinges. The installation was very neat and beautifully done. Before our fireplace was just a black hole and now it is beautiful with black doors with silver accents. It adds so much to the living room and we are so happy with all the help and service we received from Westbury Stove & Fireplace.

Fabulous, professional and does amazing work. Clean neat and matched bricks. Also made sure upto…read moreNYC Building code.Highly recommended

From the time I met James of B & P Chimney, he was professional and direct. His workers did an…read moreexcellent job installing a chimney liner, bringing some basement connections up to code, replacing a shabby job done by my oil burner company, with real cement, and spot pointing the exterior of my chimney. They were meticulous at cleaning up when they were finished. I was extremely pleased and would not hesitate to recommend this fine company. Even the person who took my phone calls was a pleasure as my messages were promptly conveyed and answered. The value I received for the price was most appreciated. I saved $500 + by not using the company recommended by my oil burner company, so that was a nice bonus.

Been about 10 years since we had Taylor's convert our wood burning fireplace into a gas burning…read morefireplace. Also had them build a stone wall around the fireplace. One of the best investments we ever made. Still looks beautiful and gets a lot of compliments. Recently had a maintenance service and tuneup and was very pleased. Neat, courteous, protected my floors and wore booties. I can't believe I never reviewed them prior. Highly recommend Taylor's

Taylor's Hearth and Leisure offers an inspiring selection of fireplaces in their showroom. Dennis…read moreand the team are patient and informative, taking as much time as we needed to explain and price all the available options. They showed up promptly on installation day and we couldn't have asked for better service. We are now moving on to our second fireplace with them!