Beware: Texas Premier Plumbing Did Not Complete the Work They Claimed…read more I hired Texas Premier Plumbing twice to tunnel under my home and replace all cast-iron plumbing. Both times, I was told the work was complete. A few years later, I had another plumbing issue, only to discover that cast-iron pipes are still under my house -- meaning the work I paid for was not fully done. When I tried to address the issue: * Phone calls were ignored. * Emails went unanswered. * When I finally called from a different number and asked to speak to the owner, I was repeatedly given the runaround by the receptionist, probably the wife. Once she realized I was recording the call (for accuracy), she hung up on me. Now, they won't answer at all. This level of dishonesty, unresponsiveness, and avoidance is completely unprofessional. I'm escalating this matter to the Better Business Bureau and considering other options. If you're considering using this company, I strongly recommend you think twice. I trusted them -- and they failed me.

We have had 2 great experiences to date (hence 2 stars rather than 1)…read more We had a leaky faucet and booked an appointment with Leo 2 weeks in advance to fix it. My wife rearranged her schedule for the week and we had an 8 am-12 pm slot. However, it appears that, despite booking two weeks in advance, Leo was assigned to a (more financially lucrative for the company?) plumbing emergency and, in fact, was not able to make our appointment at all. No one else was sent to replace him and, unfortunately, I have work at 1 pm. Very unprofessional scheduling experience although Leo is an excellent and honest plumber.

I had a leak underneath by master shower. Blue Frog did a great job in repairing the leak. They…read morewere expeditious, hard working and professional. I appreciate the good service received from Blue Frog West Houston and I would recommend them.

Update: Victoria at Bluefrog called me after my 1 star review below and apologized profusely…read more They accepted responsibility and said they were taking steps to address my issues so future customers trying to engage them and I don't have the same experience. I respect that, and am changing to two stars from one. They want to earn my business and they ask I use them for plumbing in the future--ok, stay tuned for a future date for a new updated review "when" I use their service. Original post: Their web site said 7/24 and several people in my neighborhood used them, But when I called on a Sunday morning, I just ended up leaving a message on a machine, but I needed help as my hot water tank failed and was ruining my utility room. Nobody called that morning or afternoon and I ended up scheduling someone else. But my issue is the web site and not having someone to answer the call on Sunday--specifically a human. I assume their work is fine, but responsiveness is key to getting my business. (I have the phone records if Bluefrog wants to confirm my experience)

After Winter Storm Uri, we discovered five different kinds of pipes in our house. All five had…read morebursts in them. Because of the extent of repairs needed, we decided to just go ahead and repipe the whole darn house and from start to finish and HaLo was phenomenal. As most of TX knows it's been hard to get a hold of any plumber, but Karen and their crew were remarkably responsive and got back to me when they said they would every time. We did have to wait a little to get on the schedule but it was for a reason I appreciated: while supplies were limited they were trying to help the most people instead of sinking all of their materials into one job. They helped me avoid cutting into wood paneling and built in bookcases that would have been a nightmare to repair by moving a hose bib. And when the job was over Nayar was very patient with me when I asked him to give me an overview of where all the lines were located in case I had to trouble shoot anything. Also, the employees who only spoke Spanish were so kind in dealing with my poorly mangled Spanish - So. Kind. It's been about a week since my job was done now, and all the lines are fully functional with no issues!

We called to schedule an appointment with a hydrostatic test w/ a master plumber. They said a…read moremaster plumber was coming. A master plumber did not come. I explained on the phone every single thing I needed done, and they said OK. They come out, call, and still have not completed all the items. So then I need to ask them to do all the items, and they will only do some. So then we need to tell them again. Then I asked them to test the faucets, etc., but they said that since the engineer is testing, they do not need to. If they say a master plumber is coming then do what you say you are going to do.

I recently hired them for a interior painting project, the results were amazing and they walked me…read morethrough on their process and how long it would take very professional and punctual on everything made my rooms look amazing and a smooth finish to add life to the home would recommend

From the owner: Oxwell Services is your trusted partner for reliable home or commercial building general repairs…read more What makes us unique is our commitment to quality, transparency, and lasting results. We combine skilled craftsmanship with personalized service, ensuring every job—big or small—is done right the first time. Customers choose us because we go beyond fixing problems; we deliver peace of mind with dependable solutions tailored to your home or business's needs.

Shawn flushed my water heater and replaced two corroded hoses. About two days later one of the…read morehoses was leaking so I messaged Shawn about it and he immediately arranged for one of his plumber coworkers to come out and fix it despite it being around 5 PM. Everything works well now!

They responded to my call promptly. They tried to troubleshoot over the phone in case the fix was…read moreeasy. They were reasonable in assessing the urgency of my repair, the price was more than I expected but may have been similar to other market prices. Technician was clean, polite, and I felt safe.