Seamless experience. I called ahead to see if they had what I wanted available in stock. They held it for me and 30 minutes later when I arrived, I picked it up, paid, and was out the door within 3 minutes. The store front is great for checking out all the products Dyson Carri's. Was not aware of how many things they made read more

Appears the store has closed. I was interested in the Dyson trade in event. I checked the Dyson website and saw a store at Tyson's Corner about 40 mins from my house. I called the store to check inventory but no one answered. I waited a little while and called back with no answer so I left a message with my number. No one called back. I thought they might be busy. I decided to pack up my vacuum I wanted to trade in and drove to the mall. I went in and the gates were closed when the mall was open and their hours show open. It looks like they closed down this store. read more

Dyson Store Tysons Corner - Store closed - Appliances Near Me - Tysons Corner, Virginia

Visited this store to buy a gift for my husband and David was very helpful and very knowledgeable. David helped me choose the perfect gift at a great price. I was very happy with the purchasing experience and my husband really liked his gift! read more

David was amazing he helped us get our Dysons v15 Abosulute. He was super helpful, nice, great recommendations, and very professional. We will be back to see David for other products. Thank you David! read more

Costumer service from David was very good. He was very informative and, with the hair dryer specifically, understood what my specific needs might be. They let you test the vacuums with small amounts of salt or cereal to pick up. I forget the specific vacuum but the floor was wet making harder to get salt up. The prices consistently surpassed $100. They have a pretty good warranty policy read more

I had a great experience with David! He explained how the machine and accessories work. read more

David was super helpful. Very knowledgeable about the products. Spent time with us answering our questions and helped us choose the right product. read more

David was so incredibly knowledgeable and friendly. He took the time to explain & demonstrate how the air straight works. It's a great tool & I wouldn't have purchased it without David's demonstration. read more

David was amazing! So helpful and kind! He was very positive too! The Dyson store is very beautiful too!

Buying the product was easy. The customer service in store was great. The process of getting the product is a nightmare. I have waited over 20 days for my dyson blowdryer because they were out of stock. I called customer service and they said the item was canceled because it was out of stock. They did not bother to notify me what's so ever. I even searched in my email to see if I missed that email. But nope. There was no email. Then I called them again and they are claiming it was delivered when it still HAS NOT! Now I'm out of $400 and no blowdryer and have to deal with claims to see what happened to my product. The communication, the shipping, and the phone customer service is the absolute worst. I If they don't have it in the store. DO NOT EVER ORDER ONLINE WITH THEM. Make sure accessories and full product is in your hands before you leave the store. Otherwise , it's a major pain to deal with them later. read more

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Curtis was a huge help! Went in there with an issue with my Dyson V11 and Curtis went above and beyond to help identify the problem and fix it on the spot. Amazing service. Cannot recommend this place enough for all your Dyson needs! read more

david fue muy amable me ayudó a tomar la mejor decisión 10/10 su servicio muchas gracias

David assisted me at the Tysons Corner mall and he was so helpful, kind, and informative. If you are shopping for anything Dyson, I would highly recommend talking to David. I loved my experience! read more

Two of my daughters and I were in the Dyson store and Jordan helped us. HE WAS AMAZING! So knowledgeable. Frankly, I was shocked that he didn't have long hair because he told us tips and tricks that I would think only folks with long hair would know. He said he's had extensive training and it really showed. We loved working with him. I highly recommend the Tyson's store and Jordan. read more

The costumer service from Zack was a really nice friendly and very helpful. Thank you Zach. read more

Went to the Dyson store on a whim to see if they had the diffuser attachment and they did. Zach was very helpful and nice!! Very good customer service. Diffuser works well too read more

The staff were friendly and the store was clean. I have so many Dyson products, so I really just stopped in here to see what was new. This is a typical Dyson store and my visit is exactly what I expected. read more

My husband and I were greeted and approached by the customer service representative David. He was very informative, patient, and knowledgeable on the products. My husband and I did not plan on buying a vacuum, but David listened and assisted us in choosing the right Dyson vacuum that fit our needs/wants. We ended up picking up the Dyson v15, and we absolutely love it! We bought it on Labor Day so we could not pass up on the sale. If you are ever at the Tysons Corner definitely check out the Dyson store and ask for David! read more

I needed a filter for my Dyson's Air Filtration System, so I called the Tyson's Corner store on Saturday and Justin set one aside for me. I then drove there, not familiar with Tysons at all on Sunday. I discovered the store was in the mall and the mall is closed on Easter Sunday. I called the number and the staff was working. Called me back, came out to my car, looked at my unit and went back in, grabbed a filter. I asked if I could call in on Monday with my credit card since the store was closed. The rep said this one is on us and thanked me for supporting their store. That's first class, above and beyond service. I seldom write reviews, but after this service, I had to. When you have employees like this bending over backwards for the customers, the store will be a success! Bravo to the staff and thanks to you all! read more

I scheduled an appointment for a haircare consultation for my 14 year old daughter. David was super patient and helped her through all the haircare options. He was patient, attentive, and informative. So grateful for his patience and expertise! read more

Today, I had two excellent dyson team members take what could have been a super unfortunate situation and remedy it very quickly. I was very impressed with Joey and Shon and how they took initiative! I'll be a Dyson girl for life. Thanks Joey and Shon!! read more

Randomly stumbled upon this store during a visit from out of state. It was so nice to see all the products to truly compare and of course demo. David went above and beyond in helping us with our impromptu shopping experience. He is very knowledgeable about the devices and made it easy to understand the comparative differences and unique features. He was fully transparent throughout, polite, very patient, had excellent communication and time management as it became busier and busier with more people. I never felt pressured in anyway to make any purchases and I appreciated that. Great store, great customer service! read more

V was absolutely amazing! He was so helpful and understanding. He went above and beyond helping me find what I needed, and was unbelievably patient. Plus he is super handsome ! Thank you V for helping me with all my Dyson Hair Accessories Questions! Don't be fooled by his sparse locks, he knows everything about hair and will teach you how to utilize all of the benefits of the Dyson hair products! read more

My mom came into the store knowing she wanted the Dyson air straight. Not only did we leave with the product, but we left knowing exactly how to use it through a nice demo from David. David was so kind and caring through the whole process. He definitely made our experience a 10/10:)! read more

Had an amazing experience thanks to Shawn Powell. He was beyond knowledgeable on the products - answering all my questions (I had a lot) in depth. Can't thank him enough for the amazing customer service! Looking forward to my next Dyson purchase! Thanks SHAWN POWELL!! read more

UPDATED: As soon as I posted this review i got a response from Brad who gave me number to call. When we spoke he was so helpful and thorough at helping me find the problem and resolving the issue and set up to have the part mailed to me asap! This is quick and great service!!! Thanks Brad! Update ***** I have 3 dysons machines. I think its ridiculous that there is no way to contact Dyson in the past 3 months. Grant it i get the pandemic stores are closed but the chat and phone lines customer servixe no one is answering the customer service lines . I called /chatted 4-6 x and no answer regarding help onlines Then as soon as the malls opened i called the mall half a dozen times and no answer. I was trying to call to avoid going in person but with no success so i went to the store and 3 employees are in the store with no customers . I just needed assistance on what part the vacuum needs since i attempted everything to fix it . ! Then to make matters worst after driving 30 mins to get there and they tell me due to covid they are not touching machines. Well im not sure why but last time i checked most stores opening or who have been opened use and masks to help prevent most contact. Especially that the stores pretty much never get crowded and it is essential because i use the vacuum 3 x for my daughters severe asthma Even the small dyson repair shop in fairfax is closed until next week after 4th of july. Im pretty frustrated and disappointed that for machines that are so costly there is no one to help. read more

I've been wanting an airwrap for some time now. I have limited mobility in one arm and I've been feeling intimidated to go in and ask for help to figure out if I can use the airwrap. David was so incredibly supportive, patient, and respectful. He showed me how to use the airwrap and patiently watched me as I tried it on my own. I walked away with my airwrap and feeling confident I'll know how to use it. read more

The man is definitely a genius inventor. My earliest memories of his inventions is the red Dysons Red Wagon. I remember looking at it, but not knowing who he was. There a number of his products out there, the Dyson's vacuum is what really got my attention. The vacuums were so good, I recall seeing people stealing them from a Kohl's Department store. Loss Pervention was never around to stop them...(store associates were not allowed to stop them) The hair products I see are something I am interested in. They might make a nice gift for someone for Christmas. I also found the store associate to be helpful with the products they were selling. read more

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I purchased my Dyson Air Wrap from Nordstrom after Christmas 2021. I had a small problem and Nordstrom recommended going to the Dyson Demo store. I was blown away (pardon the pun) by the customer service of Shawn Powell. He was knowledgeable about the product, professional and so kind. He solved my problem on the spot! Shawn has a great enthusiasm for the brand and it shows in his 5 Star Customer Service! Thanks Shawn and Dyson! read more

David is seriously awesome and so kind and knowledgeable, got a fan and airwrap with his help and expertise

I wish there was a higher than 5 star rating! I purchased the AirWrap from the store and V helped me with my purchase. He was extremely patient / helped answer all my questions and overall it was an outstanding experience. Apart from my purchase - entering the store itself is an experience! Quality products... Thanks Dyson for coming up with products that don't burn your hair... read more

IF I COULD RATE THE CUSTOMER SERVICE A ZERO, I WOULD. Upon arrival, I saw this colorful haired young lady on not one but TWO cellular devices. After a few minutes of not being greeted, I approached her very nicely and said "hi, I have a quick question" To which she decided to respond with a devilish look and a pointer finger in my face. Baffled, my friends and I chuckled in shock and dismay as we walked to the back to look for another employee to help us. We came across two men who said she seemed to be the only one and was not helpful to them either. Not only did she loose a sale that day, but a loyal customer as well. read more

I called to see when a product would be available and V told me about one he had in stock (!!!amazing as it wasn't available even from the company). He held it for me while I ran down to Tyson's to get it, then told me about a substantial discount I didn't even know I was eligible for. Showed me how to operate it and then carried it to my car for me. And did it all very quickly because I had to get back to my invalid husband before his aide left. read more

Dyson Store Tysons Corner - Dyson Pure Humidify+Cool Cryptomic impossible-to-get Get! And my man V got it for me! (Tho I'm not even young+pretty or rich+powerful. Cool) - Appliances Near Me - Tysons Corner, Virginia

I recently brought my sleeping toddler and my broken Dyson to the store and they couldn't have been more accommodating. Anya and V, short for Vito i think, did everything they could to help us with the lengthy warranty look up and return. When my little guy woke up and became irritable, they were super helpful. In the DC area, it's unusual to get service from people who are calm, knowledgeable, and friendly. At the Dyson store, it felt like I was talking to staff at a 5-star hotel or a Michelin restaurant. Great job and thanks for being so understanding! read more

UPDATE (9/30/2019): I went to the Dysons Demo Store at Tysons 1 again today because my AirWrap styler was having an issue. It had already been almost year since I had bought it but since it was still under the warranty they replaced it with a brand new one and even gave me an extra filter. They taught me how to clean it properly. I hadn't been cleaning it properly before which was why I had the issue so they were just helping me so I wouldn't have any problems in the future. They recommended to clean the filter of both the air wave and hair dryer every 5 uses which I"ll be doing from now on. It's really easy, you just need water. Guillermo the manager was there and was super helpful and kind as usual. He had one of his in store professional hair stylists Justin give me a refresher lesson on the Dyson AirWrap and Justin showed me how to do some of the things I had already been doing in a more effective way. He explained everything really thoroughly and in a simple way that I could understand as a normal non-hair professional. He was so humble and fun to interact with and very knowledgeable. I'd definitely recommend to ask for him next time you go. But really all the stylists I've met there in the past were helpful. While I was there I also took a look at the new cordless vacuum cleaners and may buy one in the future. They have a smart sensor so you don't have to change the head when cleaning between carpets and hard wood floor and the LED display tells you how much battery life you have left. These new vacuums came a few months ago. They also had humidifiers and cool looking space heaters and fans. And they had cool looking lamps there that turn on and off automatically depending on the time of day and switch from warm to blue light depending on what you are doing to help with your natural circadian rhythm. Anyway, highly recommend this store check it out! You will have fun and anything you purchase there will be super high quality. Just make sure to ask for a lesson on how to use it and how to clean the filters. read more

My husband and I went to store after work today, and we've been researching Dyson v15 for the past couple days to find out new features. We were happy to test the actual vacuum to finalize our decision. Brian and Vytautas are amazing staffs who helped us a lot. We were both happy with our purchase and great customer service! read more

Dyson Store Tysons Corner - Appliances Near Me - Tysons Corner, Virginia

visited the Dyson Tysons Corner store the other day to ask for assistance with my girlfriend's Dyson hair dryer that I purchased a few months ago. This was the second time I had an issue with the hair dryer and I wanted advice from their product specialists on how to fix the hair dryer. The sales associate looked up my account while I was explaining the issue and then brought the hair dryer to the back room. The sales associate returned with the store manager. Immediately the store manager aggressively told me that the filters were not clean and that is why the hair dryer is not working properly and that he would not be refunding me or offering me a replacement; which was never my question. I calmly explained that I was not intending to return or asking for an exchange but I just wanted advice on what might be causing an issue with the hair dryer. The store manager would not listen and continued to aggressively say and then got into my face saying again that he will not be refunding or exchanging the product. He then rudely told me to leave and said he will be escorting me out of the store. I will never return to the Dyson store as I have never experienced that kind of treatment before in my life. I will be escalating this to the Dysons corporate team as I find this type of "customer service" completely appalling. read more

I big SHOUT out to V and Shaun, we had been attempting to order a replacement canister for our V12 Animal vacuum for over a year, but it was consistently out of stock or not available. We happen to be at Tysons and stopped in to inquire about the part and ask why and when this part would be available. V told us how the supply chain was affecting Dyson and would take our information. He momentarily excused himself and returned with canister in hand, then handed me the canister after testing it out. I was amazed and elated to his generosity and willingness to help. Thank you V! read more

This is one of my favorite stores because they have awesome products and the friendliest most helpful staff. I've bought hairdryers and vacuum cleaners here with awesome loyalty discounts and perks. When I got my mom the air wrap for Christmas we got kind of frustrated figuring out how to use it; I called in and they gave us an appointment time for a stylist to show us how to use it. She spent an hour with my mom and she now loves to use it. Just today I went to get a hardwood floor attachment--when I told the associate what kind of vacuum I had he showed me how to switch the settings on my vacuum so I didn't have to spend any extra money. We are very lucky to have this showroom in the area! read more

Great customer service and can only highly recommend. We were going to oder a Dyson Hairdryer though Best Buy but I wanted to see the actual product prior to purchasing. And I am glad I did. The entire staff was very professional and knowledgeable. The store is clean and practices social distance. Guillermo the store manager was absolutely amazing and provided us with a personal shopping experience. We didn't feel rushed nor pressured into purchasing at any time. Because of the overall experience we decided to purchase the Mother's Day bundle with Guillermo simply because we valued his customer service. I highly recommend visiting the store. read more