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    Miele Tysons Corner Experience Center

    2.8 (18 reviews)
    Ultra High-EndAppliances
    Open 10:00 am - 5:00 pm

    Miele Tysons Corner Experience Center Photos

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    3 months ago

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    7 years ago

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    4 years ago

    Good experience all in all but I am not sure how up to date they were on appliance backlog.

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    7 years ago

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    10 years ago

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    Best Buy - Tysons Corner

    Best Buy - Tysons Corner

    1.9(192 reviews)
    1.1 mi
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    Awesome selection of products, very mid to poor customer service…read more There's plenty of parking at this Best Buy center, although I will say a lot of spots are taken up by police equipment and just about every time I've shopped here there is always police present; not a problem but an observation. Customer service is either average or not too good. I've shopped at this location on multiple occasions and I usually find things on my own. Most recent I went into get a TV I bought online, I bought Best Buy's Geek Squad warranty and tech support plan, and it didn't improve my experience. I waited almost 25 minutes to get through to the line and waited for them to find my order. A lady ahead of me had a smaller TV and wanted to take her TV to her car on her own, but she was met with enthusiasm & employees insisted to help support her taking it to her car. When my TV arrived the same employees assumed I was going to take the TV in purchase that was significantly bigger to my car on my own and I had to ask for assistance; I wasn't met with the same enthusiasm or any. I'd understand if it was busy, but it was pretty empty on this visit. The value of the products you'll find are average, nothing that really stands out. Best Buy's warranty through geek squad is slowly loosing its value, now there are service fees when replacing your products which their once wasn't. Their tech support plan provides 2 years of warranty and if you cancel your subscription so are all your warranty. The one benefit is that it extends your return period by 60 days which is really the only great incentive; it's a plan that's consistently changing so do your research. I will say though black Friday and cyber Monday deals have passed you can still find awesome deals along the way.

    I had a very disappointing experience at Best Buy Store #397 that reflects poorly on the store's…read moreleadership and customer service culture. I came in to return an item that I believed was covered under my Total membership plan. When I was told it wasn't eligible, I was surprised and simply asked a few clarifying questions. The associate quickly became frustrated and responded in a dismissive tone, saying there was nothing he could do. I remained calm and asked to speak with a manager, only to be told that he was the manager. I then requested to speak with the General Manager. The associate walked a few feet away to the break room where the GM, Jeffery Williams, was and discussed my situation within earshot. When Jeffery came out, he already seemed irritated. Instead of engaging professionally, he immediately cut me off mid-sentence and said, "Yeah, you don't have a warranty protection," making it clear he had no interest in helping or even listening. When I asked for his business card, he didn't address me directly. Instead, he yelled at the associate to give me a card and walked away. I've been a loyal Best Buy customer for over 15 years. I'm a credit card holder, Total member, and have purchased appliances for two homes, 8+ TVs, and multiple Apple products. This interaction was the final straw. Stefan Mcclinnahan represents exactly what's wrong with retail customer service today. There was no accountability, no effort to resolve the issue, and no basic level of respect. Experiences like this are why long-time customers walk away.

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    AJ Madison Home And Kitchen Appliances Showroom - Water leaking from the fridge connection water line.

    AJ Madison Home And Kitchen Appliances Showroom

    1.6(103 reviews)
    1.2 mi

    UPDATE: After an exhausting 80 emails back and forth with no resolution, Claudia from AJ Madison…read morefinally called me to resolve the issue. While I do appreciate that my situation was eventually addressed, it should never take 80 emails, multiple technicians, months of delay, and extreme persistence for a customer to get a resolution on an appliance that was clearly sold damaged. For context: I purchased all new Café appliances -- a double wall oven, refrigerator, and microwave. I was convinced by the sales representative to buy an open-box microwave, assured that nothing was wrong with it other than a cosmetic scratch. When delivered, the microwave door was broken and unusable. Two technicians confirmed this and submitted photos to management, yet I continued to be pushed into more delays instead of a replacement. It's unfortunate that it took escalating to this level before someone stepped in. While I'm relieved the issue was finally handled, the process was unnecessarily frustrating and time-consuming, and customer service prior to Claudia's involvement was extremely disappointing. I strongly suggest AJ Madison improve how open-box issues and customer complaints are handled so other customers don't have to go through this.

    I ordered a washer/dryer from them when they said it was in stock and it would take 10 to 12 days…read more It has been over a month. I was charged for parts and services I did not receive. They are difficult to deal with. The distributor, Alliance, in our area complained to me about how many complains they get about them. Don't believe their online ads...they somehow have managed to come up first.

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    AJ Madison Home And Kitchen Appliances Showroom - Massive gaps all the way around dish washer. They stole the trim kit. They have not sent a new one.

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    Bray & Scarff - Dishwasher showroom with multiple dishwashers lined up for display and tile flooring

    Bray & Scarff

    2.3(89 reviews)
    1.6 mi
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    Don't waste your time with unreliable companies like Lowes. Shop at Bray and Scarff and you won't…read moreregret it! Lowes wanted me to wait a month and a half to get my washer. Bray and Scarff delivered and installed it at my house in less than a week! Jeff made our washer purchase easy and smooth. Our delivery was on time and service from Jeff was detailed and attentive. They offer price matches and great deals that made this purchase a no brainer. Will definitely be a lifelong customer!

    STAY AWAY!! Bray & Scarff upper management, specifically Crystal, could care less about their…read morecustomers. My GE dryer has been broken for 3 weeks now. I have been going back and forth with Centricity, the warranty company almost daily for 3 weeks with no resolution in sight. Every time I call, I am told a completely different story. Reaching out to B & S management for support and help has proved equally frustrating. They claim they cannot help since the warranty is in my name. B & S is the company that sold me the warranty, so they should be trying to help in some capactiy. Crystal, in upper management literally said to me "I deal with these complaints all day." It is clear she has become immune to helping her customers. Zero empathy. I really cannot put into words how frustrating this experience has been. 3 weeks and counting without a functioning dryer that is under warranty, yet nobody will help. It's like talking to a wall every time I call. I have purchased numerous appliances from B & S, obviously, NO MORE. If you value a company that stands behind its products and their customers, do NOT buy from Bray & Scarff. If I could give negative stars, I would. WORST customer service experience of my life.

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    Miele Tysons Corner Experience Center - appliances - Updated May 2026

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