Great experience. Patrick was very kind and helpful. If you go there to get something ask for him. He did awesome job. Me, my girlfriend and friends are happy with the purchase. read more

Dyson - Appliances Near Me - San Francisco, California

Patrick was great!! Would definitely recommend going to this location if you need any help with your Dyson.

I came in here excited to see a Dyson store and ask some questions on their hair tools. It was just okay here and they don't do hair demos here like to they at some other stores. They didn't have what I wanted in stock and I ended up buying it online. read more

Patrick was so kind, genuine, and helpful! I left feeling taken care of and valued as a customer. The type of person whose kindness sticks with you all day, thank you again Patrick. :) read more

I was lucky enough to have two sales people helping me. Julie was the trainee she was lovely. And both were super helpful. Union Square store SF read more

This review is for my daughter's friend. She is a hairstylist in the area and has gone to this store several times for the professional dryer. She wanted to give thanks to Patrick and Zachary in particular; who have been an outstanding help to her. 10/10 she recommends this store and the amazing staff. read more

The staff here was helpful and very patient witha myriad of questions on their products. All available items were on display in their color schemes so you will see exactly what you're looking for. While the products aren't cheap compared to similars, the quality justifies the price. Go during holidays for potential sales. read more

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Patrick & Miguel were AMAZING! Miguel provided a very comprehensive, easy to follow, hands on tutorial on how to properly use the new Air Wrap. I feel very comfortable and confident with my new hair tool. Patrick was kind, patient, and went the extra mile while helping me personalize my new air wrap box. Truly wonderful costumer service and just overall lovely experience at the store! read more

Dyson - Complimentary customization of travel case! - Appliances Near Me - San Francisco, California

Honestly one of the worst companies I've ever personally dealt with. There is nowhere else I could leave this review so I'll leave it here. After buying 3 Dyson vacuums (change them every 4 years personal decision) I've never had to call and deal with customer service. My v7 detect vacuum just went out of warranty about 4 months and started breaking apart piece by piece. I called and didn't want a vacuum replacement or anything crazy, just wanted to replace the $25 plastic bin that fell apart extremely quickly in its lifetime. They were very quick to say nothing they can do and pretty much too bad so sad. For a $700 vacuum you would think the customer service would be a bit better. Last Dyson product to ever enter this household. This would rank the worst company on my list of yelp reviews. read more

Zachary help me when I went to the store today and he was so informative and kind and made the process super simple. If you happen to go to the Dyson store ask for Zachary, he's great. read more

I wandered into the San Francisco Dyson store a few weeks ago. I've been meaning to write a Yelp on this wonderful store for weeks and am finally getting around to it. Not only was I able to see all the wonderful products but I received excellent customer service from Patrick and Zachary. They were informative, kind, and utterly charming. I already own Dyson products and even though I wasn't in the market to purchase anything new at this time but I would definitely go back to the San Francisco store for my next purchase. Patrick and Zachary are the best! read more

I'm a fan of the Dyson product!!! I have the vacuum, blow dryer, heater/air purifier and air-wrap. They work great and last a long time they are well worth the money!!! My go to guy is Patrick, he is so professional, attentive and prompt. Patrick's product knowledge is on point, he knows these products inside n out. If you are ever in the city stop by and get your dyson products here!!! You will not be disappointed. read more

I had great experience at San Francisco Dyson store . Patrick who is helped me was awesome, I will definitely come back !!!!

I love coming to check out everything Dyson has to offer. I always experience the best costumer service and appreciate how knowledgeable everyone is about all the different devices. All questions I had were thoroughly answered. I'm so happy with my vacuum and air purifier! read more

Dyson is right in there with Tesla and Apple computers in bringing amazing human- centered technology into our routines. Fantastic product support and highly knowledgeable staff. Great store to visit while on a walking tour of San Francisco. read more

I popped into Dyson as I was waiting for my Tiffany order to be completed and I'm so happy I did because I had such a pleasant experience with Zachary, he was polite and a huge help during my trip. He quickly got me everything I needed and showed me around the store. I've had my Dyson wrap gen 1 for about 4 years now and I love it, great for at home blow outs and lasting curls!! Love Dyson products! I had a great experience testing out all of the fun new Dyson products. The coolest product they have I thought it was the purification headphones. read more

Dyson - spoiled - Appliances Near Me - San Francisco, California

I have always had great experience at this Dyson! The staff here are always so pleasant, especially my most recent visit. Zachary was so patient and so helpful with my search for my Airwrap attachment. Thank you!, Zachary! read more

Patrick is a phenomenal assistant and helped me resolve some issues I had with my vacuum. I think a part of spending money on these more premium items is with it comes this reassurance of good security. When issues happen and I have someone like Patrick to assist me in getting everything resolved i can rest assured. read more

Patrick was beyond fantastic. He was so kind, approachable, patient and knowledgeable. I was stuck between a couple of vacuums and he went through all of the differences and helped me find the right one based on my needs. He was so patient as I went back and forth. 10/10 recommend asking for him when you go in. I'll absolutely be back. read more

The man that helped us was super nice , his name is Michael, answered all our questions , we are Hair stylist in union square , I love to go into the Dyson store , I feel like a kid in a candy shop. read more

Just visited the Dyson SF store (Union Square) and Angel gave me hands-down the best service ever (and I've been to many different Dyson stores over the years across NYC, SF, and LA). He answered all my questions thoroughly and demonstrated how all the products work / how they differ and helped me make a very informed decision in purchasing the latest Dyson airwrap. Thank you Angel! read more

Ansel was seriously so helpful. I have been looking for a replacement piece for my dryer for months and he very kindly offered a free replacement for my troubles. Life saver especially since I use my dryer everyday for my profession. Thank you! read more

Service at the SF store is great, very knowledgable staff. Patrick was dogged about helping me trouble shoot problems with the vacuum I already owned and help me decide on prod and cons between different models for my next upgrade. A++ read more

Love the Dyson range, we have a super sonic, vacuum, and most recently we purchased the air wrap from Costco. I only had it about a week before it stopped working (I think it was a lemon), so we brought it into the union square location for repairs. Patrick was super helpful and while the store doesn't do repairs, they did offer a different airwrap set with more of the attachments I wanted. We ended up purchasing a new airwrap and returning the old one. Very happy with our experience, Patrick was very helpful and kind and offered the kind of service that makes you feel more comfortable about purchasing such a nice, expensive product! read more

Lovely store, lovely staff. So grateful for the experience with Patrick who definitely assisted me in problem solving an issue I had with my air wrap. Patrick was so helpful and kind. Would definitely recommend everyone to come for amazing customer service. read more

I called the SF store looking for a hair dryer accessory that was sold out online. Zachary was able to find it for me and I was able to buy over the phone and have it shipped. Excellent customer service. read more

I recently bought the V15 absolute since it was on sale and had a faulty battery where it wouldn't charge. Talke to chat support and they sent me a new one but it somehow got sent to the demo store instead of my home. I called the demo store to see if they could hold onto the package for me and while they said they normally wouldn't, they would do it for me as a courtesy if I came to pick it up. When I arrived, I was greeted by Patrick and told him I wanted to instead replace my entire vacuum with the faulty battery and he graciously set me up with a new vacuum. I still had to return the old vacuum by mail since I bought it online but he happened to be the one I talked to on the phone the day before about holding the package sent to their store. He set me up with the new vacuum and included the battery that was sent there as well! He was very friendly and happily answered all my questions! Thanks for a smooth transaction, Patrick. Hope to see you again for my next Dyson purchase! read more

Patrick was the first one to greet me and showed me demos of the Dyson products! I was really hesitant on whether I should get the Dyson Airwrap but he helped me decide on the color way and ultimately I decided it was worth it since I've wanted it for the past two years! read more

I shouldn't have to contact any business through their social media to get decent service. I contacted their customer service THROUGH THE DYSON WEBSITE. And they still gave the runaround. My purchase still never arrived and they still didn't provide a tracking number. If you want to buy a Dyson. Do it in store. Not online. Look it up on Reddit GLS and Dyson. read more

Top-Notch Service at the Dyson Demo Store in Union Square From the moment I walked in, I was greeted warmly by staff and assisted with my specific needs. They provided thoughtful and informative answers. They were also respectful and patient, never pushy or overbearing. My wife and I bought a blow dryer from Miguel and air purifier from Patrick - amazing service! When I got home and opened it up, I realized that my remote didn't work. I stopped by the store and Miguel quickly figured out that all I needed was a battery replacement. He replaced the battery and sent me on my way. I highly recommend this place thank you Miguel and Patrick . read more

Avid Dyson consumer and stylist* I came in on a lucky day because I was able to be helped by Patrick & Albert! Patrick was beyond knowledgeable and I'm looking forward to his assistance in future purchases!! read more

Such a well organized and helpful store. The staff is very knowledgeable and kind. I bought a Dyson air wrap and they taught me how to use it and gave a lot of great advice! I have a vacuum, air wrap and air purifier, and any time I need help or anything I love to head in store for help. Shout out to Angel for showing me how to use the flyaway attachment! It was a total game changer. I love Dyson, and their staff. Don't hesitate to stop in and check out their new products. There is no pressure to buy anything, it's just a helpful place for Dyson owners and the curious alike. read more

If you want great customer service from someone that knows his Dyson products, GO FIND PATRICK! We went in looking for information on the different models of hair tools and what makes them unique. Patrick let us browse and asked us if we had any questions... not only did he answer them all, we bought the Airstraight straightener from him. I find it hard to get great customer service in many places but after meeting Patrick, he really sets the par high! Thanks to him, I will definitely be coming back next time I need to purchase a Dyson product. read more

I came in looking to purchase the air straight device and was greeted by Miguel. He showed me the device, how to use it and best practices in maintenance. His ease in explaining those things made me feel confident in my purchase. An encounter occurred when another customer interrupted our conversation asking to be helped immediately. Miguel professional asked her to wait as he was currently helping me. This made me feel seen and respected as a Dyson customer. Check out was smooth and Miguel was kind enough to find a travel case for my device. As my husband and I were walking out, we got curious about why Dyson products are superior. Patrick kindly explained how the hair dryer works. We could tell that he was very knowledgeable of the product both inside and out. Thankfully, this conversation made my husband realize why I need a $500 straightener Overall, clean store and welcoming staff. I would be confident to return knowing that Patrick and Miguel are there to help me. Thanks to them both! read more

Every time I go to Union Square in SF i like to ho onto the Dyson store but have never bought anything because the salesperson have always been lets just say less than helpful. I have been seeing commercials on Air wrap and wanted to see what it was like not thinking i would get any help so I would not buy anything . However Patrick immediately asked if we needed any help and showed my boyfriend the headphones and they talked about the technology behind the headphones . Then I asked about the Air-wrap and he did the same and showed me how it worked. I come from years of. customer training background and I have to say Patrick was awesome. helpful and very knowledgeable. Which is a blessing to have an employee like that these days. Thank you Patrick for your help and now I am about to try my new fancy Air-weap read more

A big thanks to Patrick for assisting me with troubleshooting my vac yesterday. He went above and beyond to help me find the problem. Much appreciated. read more

Zachary was very helpful. He found a Dyson air wrap round brush attachment that makes my girlfriend's hair look absolutely magnificent:) thank you Zachary, you undoubtedly helped her have happier healthier hair! read more

Great service from the moment I walked in. Patrick was very kind by getting what I needed. Angel and Miguel very nice explaining about the different tools in the store Thank you read more

Appreciated how attentive and friendly Patrick is! He answered my questions and helped resolve my issue quickly. Stellar customer service!

Such a bad experience. Staff are just standing around, one of them was even sitting on the table. Not a single staff member came up to us to ask if we needed help. We had to approach one of the staff members. Which seemed to be bothered by our presence. All we needed was to personalize a Dyson airwrap case. Which we had called before driving 2hrs to the closest location. They confirmed we could bring it . Staff member rudely said no because we didn't buy it in-store. WE ORDERED ONLINE! For the same reason we don't live close by! Really annoyed how they wasted our time. read more