My project hasn't been completed but I wanted to post my experience with the intake and dropping…read moreoff process. I have a gemstone that has a chip in it. Joseph jewelry was one out of only three places in the area that I could find that offered cutting services. You can book appointments online with them within a day. At first I talked with Tony from the Seattle location and he helped inform me Bellevue is where Danny, the one in charge of the cutting usually works. I came in without an appointment and Christine offered to help me right away. The ambience in the store is very clean, comfortable, and has good lighting. Christine took a look at my stone in great detail, helped walk me through the process of what the cutting would look like. She also got me set up with an account that they will message me on with updates. I will say with the online booking and different actions allowed through their site/my account was so refreshing. A lot of jewelry places that I contacted or reviewed initially through my research were pretty dated. They would have you submit a filled out contact form, have to leave an email hoping for a response (and a few never did respond), or call them and hope they answer. This place is definitely the opposite. Having everything so accessible and allowing customers to self-serve via their portal and website is so nice and allowed me as the customer to feel like I can take some charge of the process and what I need. Overall, I'd definitely recommend this place to visit for any jewelry needs! The customer service is very personable and great, they're one of the few places that I could find to cut my gemstone, and the online accessibility is so convenient. I will update once my project is actually complete, but just wanted to leave this review for now.

I cannot rave about this place enough…read more My first experience was to have a a new head & prongs on one of my rings. It was a quick turn around, 2 weeks and I felt the cost was fair. When I needed my wedding ring to have a new head & prongs i promptly went back to Joseph as I trusted their work. My original diamond was inherited and over 100 years old, I had splintered the diamond and they gave me a few options. They told me they could rehead it but it may cause the diamond to crack or break, I could replace it, or just wait to think about it. I appreciated the honesty and them taking the time to let me make a hard decision after wearing a sentimental stone for 27 years. I decided to remove my old stone and purchase a new diamond. Christine was phenomenal in assisting us, going through quality and cost and not rushing us. You have a portal you can log into to see how your item is progressing and you can message the store. I messaged them about the sizing and they responded within an hour and was able to make an adjustment. I also had a family member pass away and asked if it would be done a few days early. Christine at no charge put a rush on it and it was ready for me to pick up before I left town. I won't go anywhere else, they have my business from here on out.

I can't say enough about the wonderful service and friendly staff at Lake Street Diamond!…read moreI had been wanting to upgrade my ring for a while, but did not know where to begin. Shivali and Sam made the design process a breeze. My original ring was a very detailed design that I wanted to match. They truly met the challenge of incorporating the new stone and creating a one of a kind piece. Shivali's design was a true work of art, that went beyond what I could have imagined. The level of detail and craftsmanship in the design they created left me speechless! The pricing at Lake Street for the stone I chose and the design work was far better than I found at any other competitor in the area. Highly recommend!

This place is top notch for customer service, quality of work, and communication. Sam is so…read moreknowledgeable and easy to work with. I appreciated him really listening to what we were interested in and not being pressured to do something that was more expensive. Mary was great communicating with me along the way. Great business and I highly recommend Lake Street for all your jewelry needs. They go above and beyond. Our daughter's ring was beautiful. Thank you!

We had a ring designed by J Lewis Jewelry combining two rings into one. They did an amazing job…read moreand my wife loves it. Highly recommend!

I had to take a moment to share the incredible customer service I've experienced at JLewis…read moreJewelry--not just once, but multiple times over the years. Back in 2021, my husband bought my engagement ring and had an appraisal done . Fast forward to 2025, and my ring unfortunately went missing. Filing an insurance claim with Allstate (wouldn't recommend) has been nothing short of a nightmare. Thankfully, Jill at JLewis Jewelry stepped in to help. She kindly provided a new appraisal right away, and when the insurance company rejected it, she went the extra mile to get me a detailed estimate for a replacement--even though it was time-consuming and totally outside of her obligation. She didn't have to do any of it, but she did--with such grace and kindness. That's rare to find these days. The quality of their stones and their customer service is truly unmatched. I'll be coming back to JLewis Jewelry for all my diamond and gold needs. If you're looking for a trustworthy jeweler, give them a try--you won't be disappointed!

We went to Shirzad Fine Jewelry for customized opal gemstone rings, and Hamed crafted beautiful…read morerings for both me and my husband. We're very happy with the result!

Shirzad went above and beyond my expectations! The pieces he made for my son and daughter turned…read moreout beautifully, and I couldn't be happier. I've already recommended him to several friends and family members, and every single one has come back just as thrilled. Great craftsmanship, honest service, and results that speak for themselves--thank you, Shirzad!

Can't believe I haven't reviewed my fave spot yet!! We came here to design my dream engagement…read morering. And they did nothing short of bring that dream to life. The process was seamless and so fun. Ellen was so helpful in showing me different stones, shapes, and metals. When it was time to try on the 3D rendering I could hardly wait! I was giddy. They also have a ton of beautiful ready made pieces from earrings to engagement rings. Can't recommend them enough!!!!

I worked with Green Lake Jewelry Works earlier this year to design my engagement ring, and I can't…read moresay enough good things about the experience. I worked with Rebecca, and from start to finish, she made the entire process feel easy, exciting, and completely personalized. Rebecca was warm, thoughtful, and truly listened to what I wanted--even when I wasn't totally sure myself! She offered her expert opinion when I needed guidance and helped me make decisions with confidence. The final result is beyond anything I could have imagined!! I was just proposed to last weekend, and I absolutely love having this ring on my finger!! I'm so grateful to Rebecca and the team at Green Lake Jewelry Works for helping bring it to life!

I can't thank the jewelers enough! Very highly recommend. When my wedding ring was stuck on the…read morewrong finger they were able to quickly remove it without cutting it off after I had tried for several hours. They even cleaned/polished and provided me with a new silicone sizing coil. The Seattle location is absolutely beautiful - you can actually see the jewelers working on pieces in the back. Be prepared to spend at least an hour looking at everything! Thank you, thank you, THANK YOU!!!

We worked with Sasha to have a custom engagement ring made for my daughter-in-law using diamonds…read moreand sapphires from my mom's earrings. Sasha was wonderful to work to with and kept us up to date throughout the entire process. The ring turned out beautifully and will be a treasured family heirloom for years to come. Thank you

Richard is an amazing jeweler, he is a man who truly loves what he does and unlike most sales…read morepeople who work behind a counter, Rich is the actual artist who makes the pieces / he designed my engagement ring and it was just what perfect / we sat down and looks at the library of designs and came up with a solid design quickly Would recommend to anyone Price was very reasonable considering it was hand made and not a cookie cutter design from the big chains who we won't mention Five star /

Everything about my experience was exceptional. With just days before Christmas, I brought in my…read morewife's wedding ring that she hasn't worn in years because it needed repair. He was very busy but made time for me. Despite being swamped in work, he knew this was for Christmas and said he would get it done. The final product was beautiful. He does a lot of custom jewelry and the pieces he showed me were stunning.

Was recommended to d'Original Jewelers to fix the fit of my heirloom watch. David did an amazing…read morejob and found some things my watch repair folks missed. I am so grateful to him and my watch is perfect! I was also impressed with the incredible selection of jewelry at the store. If you're looking for something special and unique, this is the place to go. Thank you d'Original Jewelers!

Amazing job! I had a pendant that I wanted to put on a Tiffany chain but the pendant eyelit was too…read moresmall for me to just string the chain through. I called multiple repair places who all had a 3 week wait but d'Original Jewelers said they could do it while I wait. David (the owner) did it in about 5-10 minutes and the attention to detail is amazing! He cut the ring of the clasp, strung the pendant onto the chain, and soldered the clasp loop back together. I can't even tell it was ever cut/repaired. Really nice people who genuinely care about your experience. I'll definitely be going here for all future repairs/polishes

Im so sorry for your loss, I could tell he was such a kind man. Going way above and beyond to be…read morehelpful and do the best job possible

How do we set an appointment to pick up our work in progress --…read morewe have come by the shop every day last week and there are others constantly wondering how we contact you? Your mail-box is full, so we cannot arrange an appointment.

Staff was kind and respectful! I went in to get my bracelet fixed, was ready a week later and…read morewasn't too expensive! Would definitely come back to shop and/or repair jewelry again.

The process was easy and quick. I worked with Joseph and he was very knowledgeable and supportive…read morethrough the repair