Finally, I was able to find and go to Rafael. He has been repairing my watches for the past couple…read moreof years and I was so sad when I couldn't find him at his usual Totem Lake - Fred Meyer location. He repairs watches efficiently and with reasonable price. Highly recommend his service, thank you!

Excellent watchmaker. Have used this gentleman for several years when he was at Fred Meyers in…read moreTotem Lake and now on Central Ave in Kirkland. He just repaired a Seth Thomas shelf clock for me that is over 60 years old and it now runs like new. I would rate him 10 stars, but yelp only allows 5.

Karma does exist in the world my fellow Yelpers. I'll share why in a moment so hang on cause my…read morepersonal experience is real and disturbing. FRANKS experience should give warning & share the ugliness to customers about to frequent this store. Maybe my story will serve as a reminder to reconsider purchasing here. At the time or beginning of my story Alvin Goldfarb Jeweler who was an Authorized Dealer for ROLEX in the Pacific Northwest. After doing some research I started frequenting the store looking for a few Rolex watches. Yes , I was very specific in my choices but always given the " NO " you can't have one for over 2 years. I came in every 4 to 6 weeks just to check and " NO" was the mantra of the sales staff. I was always told we have other watches for sale. Like who cares what ya have if ya can't provide what I desire. Now one amazing summer day I saw the $6400 41mm Celebration dial by Rolex in the case. My excitement level increased and I ask if it's for sale? The mantra is now uttered "NO NO NO" ! However something new that day happened and was shared by sales representative, I was actually told if you spend a $1,000,000 in jewelry it should be no issue to get that watch..... Now I was stunned by this statement so much I said are you serious and the person said YES! Well, that seems excessive and ridiculous and no I didn't drop a million to acquire the timepiece. I'll never forgot the arrogance of staff member of Alvin Goldfarb Jewelry and defiantly will not purchase anything from them. OK, now this is the happy ending of the story. I did manage to acquire The Celebration dial by Rolex elsewhere so I have that going for me. And on January 1st 2025 the BIG HAND OF THE CROWN aka ROLEX laid the smack down on ALVIN GOLDFARB & pulled authorized dealership away from store. No longer can they sell ROLEX.... KARMA saw the bad business practices by using Rolex watches to lure you into buying unwanted jewelry or non Rolex branded watches you don't want in order to maybe purchase a Rolex. Well, this is my story my truth & my journey, can you dig it!

Perfect customer service. Expert craftsmanship…read more Personalized. Private. Precisely what was needed.

Nicki was quick to reply and the timeline was great! I'd use them if I'm in the area again.read more

I needed a custom-made 14K gold pendant and received quotes from four highly rated jewelers. I…read moreultimately chose Lake Street Diamond Company because of their expertise, excellent customer service, and reasonable pricing--and I'm so glad I did! They were incredibly responsive and accommodating throughout the process, quickly making the changes I requested. The pendant was completed in a timely manner and turned out absolutely beautiful--exactly what my daughter wanted! I also purchased a 14K gold chain at a very reasonable price. Impressed by their exceptional service, I brought in my wedding ring to be resized as well, and I couldn't be happier with the results. Lake Street Diamond Company is now my go-to jeweler, and I highly recommend them to anyone looking for quality jewelry, fair pricing, and outstanding customer service!

Quality work. Reasonable prices. Family atmosphere. Years of community service, seen in its store…read moredisplays and collections.

Im so sorry for your loss, I could tell he was such a kind man. Going way above and beyond to be…read morehelpful and do the best job possible

UPDATE: I wanted to update my original review because I believe it's important to acknowledge when…read morea business makes a genuine effort to address a customer's concerns. After my initial experience, I was contacted by Andrew from Bellevue Rare Coins. He took the time to listen to my concerns and understand why I had felt uncomfortable and disappointed with the original transaction. I really appreciated that Andrew took my experience seriously rather than dismissing how I felt. Andrew was professional, respectful, and thoughtful throughout our communication, and he worked with me toward a resolution that felt much more fair. Bellevue Rare Coins ultimately provided an additional $1,500, which I have now received. While I still wish my original experience had gone differently, I believe the way a business responds when a customer raises a concern says a lot. Andrew made a sincere effort to make things right and followed through on what he promised. I'm very appreciative of how he handled the situation, and I feel much more positive about Bellevue Rare Coins as a result. Thank you, Andrew, for listening and for making the effort to turn a disappointing experience into a much more positive one.

Real time experience from today. I have always had a problem their policies. They force you to come…read morein to the store. Will not quote a percentage paid of spot price for precious metals. All other reputable and HONEST buyers will give you a percentage paid. Waited 25 minutes at the Issaquah store to be helped. Brought in a 14.3 gram 14K money clip. Very easy to calculate value. They offered me 60% of spot. $660. I said everyone else is in the high 70's. Her reply was they could not offer me more since the money clip was monogrammed! I replied that you are paying for melt value not as jewelry. Went to Seattle Gold where I already had a quote over the phone for 78% of spot. They paid me $840. I wanted to see if Bellevue Rare Coins was as dishonest as I remembered them to be. They are worse. How can anyone work there knowing that they are cheating people out of hundreds and thousands of dollars every day. Spread the word far and wide. DO not ever sell them anything!

Careful, conscientious, watch repair with good advice. Highly recommended and very affordable…read more Would certainly use this service again.

Outstanding service. Took a watch that was a difficult repair and he got it done. Had hidden…read moredamage and difficult to find parts. Kept me updated at every step. Honest and friendly. Can't imagine taking any watch for any repair to anyone else.

Grumpy, unhelpful, and rarely open…read more I needed a watch repair so I called multiple times and they never returned my call. When I stopped in, I pulled out my watch and the man grumbled and pointed at the woman without saying anything. The woman said she "doesn't do watches anymore." When I asked for a recommendation, she said she didn't have any. I live nearby and often walk past the store; they rarely seem to be open, even during their listed hours.

Jack K. Seattle, WA…read more Took my Beehive Seth Thomas Mantle Clock to the Ballard Time Shop. Donna, the woman working at the shop, said it needed to be cleaned and charged me $400. She also said that the former clock repairman had died, but she had a retired "engineer" that worked on the clocks, which right there was a red flag. I was told it would take two to three weeks to clean. It took five. When I tried winding it after I took it home, I found Donna had replaced my original brass key with a metal key made in India that didn't even fit my clock. Over the phone, Donna started arguing with me that she had given me the key I had brought in with my clock. When I returned to the shop with the clock and the metal key that didn't fit my clock, Donna tried claiming that the friend that was with me when I picked it up must have picked up the metal key from the counter. She would never answer directly what had happened to my key. She finally gave me the only key she said she had that would fit my clock. It wasn't my original one. As I was winding my clock three weeks later, a metal part dropped out of the the mechanism inside. Since then my clock doesn't chime properly. For example, it will chime four times when it is six, making a noise when skipping the other two chimes. At twelve, it doesn't chime at all. Supposedly my clock was only going to be cleaned. I suspect that Donna, or her "engineer" clock repairman, replaced the original mechanism with another. I plan to take my clock to another clock repair shop to see if I can get it fixed. I would never take it back to the Ballard Time Shop.

I was shopping in kirkland when i came across this store, was pleasantly surprised that I can sell…read moremy gold jewelery besides buying things at the store. the owners offered me a very good rate and i will be a returning customer to buy or sell.

Rude owner and shoddy merchandise. My wife was sold a non-working watch. When she returned it, she…read morewitnessed him put it right back into the display case. Then he tried to push another on her that she wasn't interested in. When she simply asked for her money back, he basically threw insufficient cash at her while mumbling something about having to buy a battery.

I am now a loyal customer and fan of Joseph's Jewelry. I got on to themwhen they repaired a ring…read morethat was deeply sentimental to me. That was a few years ago. The staff is super professional and warm. I especially want to give a shout out to staffer Tony. A great guy!

My necklace chain broke while touring Bainbridge Island yesterday. Fortunately, the pendant & chain…read morefell between my shirt and body. Located Joseph's to buy a new chain. The jeweler inspected it and repaired it for no charge. I'm able to continue my trip wearing the necklace. Thank you Joseph's.