This is my "go-to" jewelry store and more specifically, the only places where I buy my watches…read more There are such a wide array of watches either available in store or coming through the selections they order. This well situated location is easy to find and the customer service is top notch. My favorite part is how well knowledgeable and friendly the team is there. Plus, who can beat a free watch battery replacement when you purchase your watches there. I look forward to continuing to support this business and I'm already thinking of my next watch purchase.

Once again needed a watch band change & handled it right away . Offered to pay for the time & the…read moreresponse was .... ' go make someone smile '. Small businesses like these are a dying breed .... Support our family businesses! I

Really appreciated the friendly service at Aubrey's. Our item was fixed quickly and it's fun to…read morewalk around the store and admire the collection of clocks. Will definitely be back!

Aubrey's repaired the mainspring on my beloved Chelsea Shipstrike mantel clock, and when I texted a…read morequestion about winding it Mr. Aubrey called me immediately! Friendly, professional people who do an excellent job.

I got a bracelet to with my late dogs name engraved on it and it was a bit too big. The jeweler I…read moreordered it from was a big chain and wouldn't do alterations, so I took it here to see if they could shorten it. The chain is really delicate, so they did charge me $45 so that they could put another layer of gold over it to make it a bit more sturdy. I liked that they were proactive about that and let me know! They put great deal of care into measuring my wrist and making things just right. The bracelet was ready to pickup within a week and looks even better than how I left it! It fits perfectly and I am so grateful. They also have a VERY sweet dog who roams around the shop. I had a great time with the pup while they pulled up my order and info in the back.

Amazing service. This establishment has been around a long time. Kind and friendly also pet…read moreapproved.

I've commissioned a number of custom jewelry pieces over the years, from half a dozen jewelers,…read moremostly in the greater Seattle area. And, for the most part, my experiences have been good. But I have to say that Lou Edwards has created what now stands as the most impressive piece I've ever commissioned. This was a very significant project for me: I wanted a special gift for my husband, Jim, to celebrate our 20th wedding anniversary. Jim's special motif is armadillos... he collects them, and he likes to wear silver armadillo pins on his jeans jacket. When we met almost 25 years ago, Jim had an armadillo-ouroboros tattoo on his shoulder... a tattoo he designed himself. And twenty years ago, for our wedding, I'd had a tiny white-gold armadillo lapel pin created for him. So for our 20-year anniversary, I had the idea of commissioning a handcrafted silver and gold pin based on Jim's tattoo. I approached Lou with this project idea, and a couple months later, he turned it into a beautiful reality. Lou somehow managed to make it not only exactly like what I asked for, but even better. He made it even more beautiful and three-dimensional than what I'd had in mind. I adore the 3D details of the little Norse-Viking-ship style head of the armadillo, with the matte gold squiggle and ruby eye, and adorable teeth! The entire thing is so beautiful and perfect that I am at a loss for words. And my husband Jim really loves it, which is the most important thing. I also want to point out that not only is the outcome amazing, but the process of having it created was great, as well. Duvall Jewelers provided me with several updates and previews of how things were going, and was able to get my concerns addressed as the project went along. I got the sense that this was a labor of love for Lou. I appreciate the care and enthusiasm he brought to this project. I love supporting other artists. And if I ever have another custom jewelry project, Lou Edwards will be my first choice.

Lou is the GOAT for gold smithing! What a phenomenal experience working with lou, lana, and collin…read more They are our new extended family! I can't say enough good things about how great it was to have lou work through a few months of repairs, designs, and ultimately creations! How many gold smithing jewelry stores do you come across that there is a line to get in on a Saturday morning? Absolutely will be back. They genuinely care to make it perfect and with a smile. As an example he created these for us. Sorry pics dont convey the stunning beauty of the craftsmanship.

Avoid this jeweler. They are very unhelpful and dishonest. I took my watch there because I needed…read morethe latch fixed on the band. They said I would need a whole new watch. I took it to another jeweler who fixed the latch for $12 the same day.

I recently inherited my great-grandmother's engagement ring. It's been nearly 100 years since her…read morewedding, & after being worn for decades the ring was in desperate need of some restoration. I was absolutely terrified to leave it anywhere but I couldn't be happier with how it turned out. Thank you for helping to restore & protect this family heirloom (& even getting it done a day earlier than expected!). I know it's the same ring but it looks brand new!

Absolute love this place. The staff were very helpful, amazing and cleaned my wedding ring while I…read morevisited and inspected it to see if it was all good. (It keeps hanging up on something, one of the prongs were bent) I would highly recommend visiting Porcello Jewelers!!

I've always dreamed of owning my grail watch, but as life goes, priorities come first -- marriage,…read morekids, buying a home, raising a family, building a career, and everything that comes along with it. I purchased my first Rolex back in 1990, and a couple of years later I sold it to help put a down payment on a house. At the time, it was the right decision. Life moves on, responsibilities take over, but I never forgot about the watch I really wanted someday -- an all-gold Submariner with the blue dial. Fast-forward all these years, and things finally came full circle. The opportunity presented itself, and Kalyn at Porcello's delivered. From the communication to the service to making the entire transaction easy and comfortable, she was five stars at every turn. She helped make a longtime goal become a reality. Needless to say, I'm one very satisfied customer once again. Highly recommended!

He use to be at Fred Meyer at the jewlery station but now only picks up once a week. $18 charge to…read morechange battery for a casio. Battery was 5.99 each. Not bad.

Sam and his watch repair team are outstanding. They have great prices, are super responsive, and…read morealways willing to go the extra mile when it comes to service. I have had multiple watches repaired, updated, and mended here, from simple battery swaps to complete mechanical and pressure testing services. I wouldn't hesitate to bring any of my collection here!

Quick, affordable, and local!…read more I took my watch to Watchworks (which apparently moved to Mercer Island) to get my battery replaced. I generally just wear my Apple Watch so this one was collecting dust, but when I tried to replace it myself, I dint feel confident and put the pin back. They were closed on Monday so I left a voicemail to confirm the service and just stopped by. Upon replacing the battery, she mentioned that there was a run missing to hold the watch strap in place and she offered to fix that as well for an extra couple bucks! I sat inside the establishment while we worked, and she got it all done in less than 10 or so minutes for under 40. It was rather pleasant experience, Would definitely recommend.

It's getting more and more difficult to find someone who could work on watches since people don't…read morewear traditional watches these days. I am still wearing my old analog watch that I have to replace the battery every other year. We thought we would have to go out of the Island to find someone. One day, my husband found the Watchworks on Google and gave it a try. He was very happy with the work, and he recommended me to replace my watch battery here. I actually got my watch battery replaced in Japan during a recent trip, but less than a year the watch started to stop suddenly. It would restart again if I turned the knob. Until one day, no matter how hard I turned the knob, I just couldn't get it moved again. I came to the Watchworks. I told Karen that I might have got a battery of poor quality, and I asked her to replace. She immediately replaced the battery, but the watch still couldn't move. She started to examine closely and identified the problem was on the movement, not the battery. She explained to me that she would need to order parts to get it fixed and that it might take a few more weeks. Two weeks later, Karen called and informed me that the shipment she had received was not good, so she had to reorder, which would take a longer time. Another passed, Karen called me that my watch was ready for pick up. I went to pick up my watch. My watch now is working again! Yay! The price was reasonable. The battery replacement costs $20. The total for movement repair and battery replacement was $65 + tax. It's hard to find such a reasonable price these days.