Really appreciated the friendly service at Aubrey's. Our item was fixed quickly and it's fun to…read morewalk around the store and admire the collection of clocks. Will definitely be back!

My husband and I bought our wedding gift, a Full-size Howard Miller grand father clock at Aubrey's…read more 26 years later, we still come here for all our watch and clock needs. Their service and friendliness are exceptional. And our grand father clock is still ticking away proudly in our living room. Check out this wonderful, family owned store for your clock and watch purchases, repairs and maintenance.

He use to be at Fred Meyer at the jewlery station but now only picks up once a week. $18 charge to…read morechange battery for a casio. Battery was 5.99 each. Not bad.

Sam and his watch repair team are outstanding. They have great prices, are super responsive, and…read morealways willing to go the extra mile when it comes to service. I have had multiple watches repaired, updated, and mended here, from simple battery swaps to complete mechanical and pressure testing services. I wouldn't hesitate to bring any of my collection here!

Quick, affordable, and local!…read more I took my watch to Watchworks (which apparently moved to Mercer Island) to get my battery replaced. I generally just wear my Apple Watch so this one was collecting dust, but when I tried to replace it myself, I dint feel confident and put the pin back. They were closed on Monday so I left a voicemail to confirm the service and just stopped by. Upon replacing the battery, she mentioned that there was a run missing to hold the watch strap in place and she offered to fix that as well for an extra couple bucks! I sat inside the establishment while we worked, and she got it all done in less than 10 or so minutes for under 40. It was rather pleasant experience, Would definitely recommend.

It's getting more and more difficult to find someone who could work on watches since people don't…read morewear traditional watches these days. I am still wearing my old analog watch that I have to replace the battery every other year. We thought we would have to go out of the Island to find someone. One day, my husband found the Watchworks on Google and gave it a try. He was very happy with the work, and he recommended me to replace my watch battery here. I actually got my watch battery replaced in Japan during a recent trip, but less than a year the watch started to stop suddenly. It would restart again if I turned the knob. Until one day, no matter how hard I turned the knob, I just couldn't get it moved again. I came to the Watchworks. I told Karen that I might have got a battery of poor quality, and I asked her to replace. She immediately replaced the battery, but the watch still couldn't move. She started to examine closely and identified the problem was on the movement, not the battery. She explained to me that she would need to order parts to get it fixed and that it might take a few more weeks. Two weeks later, Karen called and informed me that the shipment she had received was not good, so she had to reorder, which would take a longer time. Another passed, Karen called me that my watch was ready for pick up. I went to pick up my watch. My watch now is working again! Yay! The price was reasonable. The battery replacement costs $20. The total for movement repair and battery replacement was $65 + tax. It's hard to find such a reasonable price these days.

I've been here twice already since discovering this place! Both times Asa helped me with a couple…read moreof things I needed to have done on my watches. One was to have a bezel reattached, and the second was a seconds hand swap. Both of them were vintage pieces, so I didn't just want to take them to any average place to have them worked on. Very professional work, friendly attitude, and attention to detail! Absolutely recommended!

Asa completely refurbished an old wristwatch that I had including sourcing some needed parts. I'm…read morevery happy with the results. The watch looks amazing and works good as new. I communicated with Asa via email and he shipped a special case that I returned with the watch. I'm sending another old family watch and pocket watch for Asa to look at and refurbish. Great value, great service, and amazing communication.

I had an idea for combining my engagement solitaire with my wedding band, wanting a lower-profile…read morering, but not sure how to do it. I worked with Amara, who did a great job listening and translating my idea into a drawing, then working with the jeweler. The result was exactly what I envisioned. Even better! When the remodel came back all polished and sparkling, I was thrilled!

I've commissioned a number of custom jewelry pieces over the years, from half a dozen jewelers,…read moremostly in the greater Seattle area. And, for the most part, my experiences have been good. But I have to say that Lou Edwards has created what now stands as the most impressive piece I've ever commissioned. This was a very significant project for me: I wanted a special gift for my husband, Jim, to celebrate our 20th wedding anniversary. Jim's special motif is armadillos... he collects them, and he likes to wear silver armadillo pins on his jeans jacket. When we met almost 25 years ago, Jim had an armadillo-ouroboros tattoo on his shoulder... a tattoo he designed himself. And twenty years ago, for our wedding, I'd had a tiny white-gold armadillo lapel pin created for him. So for our 20-year anniversary, I had the idea of commissioning a handcrafted silver and gold pin based on Jim's tattoo. I approached Lou with this project idea, and a couple months later, he turned it into a beautiful reality. Lou somehow managed to make it not only exactly like what I asked for, but even better. He made it even more beautiful and three-dimensional than what I'd had in mind. I adore the 3D details of the little Norse-Viking-ship style head of the armadillo, with the matte gold squiggle and ruby eye, and adorable teeth! The entire thing is so beautiful and perfect that I am at a loss for words. And my husband Jim really loves it, which is the most important thing. I also want to point out that not only is the outcome amazing, but the process of having it created was great, as well. Duvall Jewelers provided me with several updates and previews of how things were going, and was able to get my concerns addressed as the project went along. I got the sense that this was a labor of love for Lou. I appreciate the care and enthusiasm he brought to this project. I love supporting other artists. And if I ever have another custom jewelry project, Lou Edwards will be my first choice.

Great selection of beautiful pieces. Always friendly and helpful owners who know what they are…read moredoing. The go-to place for repairs and replacements.

I got a bracelet to with my late dogs name engraved on it and it was a bit too big. The jeweler I…read moreordered it from was a big chain and wouldn't do alterations, so I took it here to see if they could shorten it. The chain is really delicate, so they did charge me $45 so that they could put another layer of gold over it to make it a bit more sturdy. I liked that they were proactive about that and let me know! They put great deal of care into measuring my wrist and making things just right. The bracelet was ready to pickup within a week and looks even better than how I left it! It fits perfectly and I am so grateful. They also have a VERY sweet dog who roams around the shop. I had a great time with the pup while they pulled up my order and info in the back.

Owner Mike was an hour late from posted online start time but I called ahead to make sure the job…read morewas fit for his expertise and to arrange a meet time, which he answered promptly. When I arrived he said it was $30 for a battery change and $25 for a link change (he said if I needed two links which I had, but was missing one of the two pins that would be needed to hold the links together, it would be an additional $10 for the part). I tried to haggle as it is a cash only business, to which he added sales tax to the service. So just over 60 dollars for a battery change and one link put-on. I personally think he was overcharging $5-$10 per service performed (in this case, two). However, he is an expert with years of experience and one of the very few watch makers available in the area. Also, you don't have to ship your watch if you don't want to (like many places require nowadays). There are various ATM's close-by within walking distance. It took Mike about 15 minutes and I would recommend but, must know he is firm with his business and signs are posted that sales are final whether your watch works afterwards or not.

I do not recommend this guy at all! He doesn't give claim slips, he's rude and takes "precious"…read moreitem home for safe keeping. What a scam! My father took a clock there, and later passed. After several days of searching, we called him and he denied having it. When we showed up, there it was in his store. He refused to allow us to have it, even though we had proof it was my father. This guy made the situation much worse. He even wanted my DL, for what I'm not sure. Not sure what rock he climbed out of but he needs to return. One of the worst! Experiences ever. Doesn't know what customer service is and if your a female, forget the respect. I'd stay away from this place, and go somewhere else.

Absolute love this place. The staff were very helpful, amazing and cleaned my wedding ring while I…read morevisited and inspected it to see if it was all good. (It keeps hanging up on something, one of the prongs were bent) I would highly recommend visiting Porcello Jewelers!!

I've always dreamed of owning my grail watch, but as life goes, priorities come first -- marriage,…read morekids, buying a home, raising a family, building a career, and everything that comes along with it. I purchased my first Rolex back in 1990, and a couple of years later I sold it to help put a down payment on a house. At the time, it was the right decision. Life moves on, responsibilities take over, but I never forgot about the watch I really wanted someday -- an all-gold Submariner with the blue dial. Fast-forward all these years, and things finally came full circle. The opportunity presented itself, and Kalyn at Porcello's delivered. From the communication to the service to making the entire transaction easy and comfortable, she was five stars at every turn. She helped make a longtime goal become a reality. Needless to say, I'm one very satisfied customer once again. Highly recommended!