My project hasn't been completed but I wanted to post my experience with the intake and dropping off process. I have a gemstone that has a chip in it. Joseph jewelry was one out of only three places in the area that I could find that offered cutting services. You can book appointments online with them within a day. At first I talked with Tony from the Seattle location and he helped inform me Bellevue is where Danny, the one in charge of the cutting usually works. I came in without an appointment and Christine offered to help me right away. The ambience in the store is very clean, comfortable, and has good lighting. Christine took a look at my stone in great detail, helped walk me through the process of what the cutting would look like. She also got me set up with an account that they will message me on with updates. I will say with the online booking and different actions allowed through their site/my account was so refreshing. A lot of jewelry places that I contacted or reviewed initially through my research were pretty dated. They would have you submit a filled out contact form, have to leave an email hoping for a response (and a few never did respond), or call them and hope they answer. This place is definitely the opposite. Having everything so accessible and allowing customers to self-serve via their portal and website is so nice and allowed me as the customer to feel like I can take some charge of the process and what I need. Overall, I'd definitely recommend this place to visit for any jewelry needs! The customer service is very personable and great, they're one of the few places that I could find to cut my gemstone, and the online accessibility is so convenient. I will update once my project is actually complete, but just wanted to leave this review for now. read more

I cannot rave about this place enough. My first experience was to have a a new head & prongs on one of my rings. It was a quick turn around, 2 weeks and I felt the cost was fair. When I needed my wedding ring to have a new head & prongs i promptly went back to Joseph as I trusted their work. My original diamond was inherited and over 100 years old, I had splintered the diamond and they gave me a few options. They told me they could rehead it but it may cause the diamond to crack or break, I could replace it, or just wait to think about it. I appreciated the honesty and them taking the time to let me make a hard decision after wearing a sentimental stone for 27 years. I decided to remove my old stone and purchase a new diamond. Christine was phenomenal in assisting us, going through quality and cost and not rushing us. You have a portal you can log into to see how your item is progressing and you can message the store. I messaged them about the sizing and they responded within an hour and was able to make an adjustment. I also had a family member pass away and asked if it would be done a few days early. Christine at no charge put a rush on it and it was ready for me to pick up before I left town. I won't go anywhere else, they have my business from here on out. read more

Joseph Jewelry - Damaged diamond, damaged prongs, before diamond upgrade. - Jewelry Near Me - Bellevue, Washington

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Joseph jewelry is incredible to work with. I am an out-of-state client and I was able to get everything done via photos and messaging their pricing it's very good for what you're getting top of the line stones top of the line jewelry everything with Joseph jewelry is impeccable. If you're looking for engagement rings in specific this is the place you wanna do it they keep you very updated. Do it in a timely manner and phenomenal customer service. read more

I had an excellent experience buying a custom engagement ring at Joseph Jewelry. Krystle was helpful, knowledgeable, and never pushy on any sort of purchase. She helped me through the design process (along with the rest of their team) so I could make sure every detail was perfect. Overall the team took the things that can make the process a bit confusing and intimidating and made it fun and celebratory like it should be. Two thumbs (or ring fingers) way, way up for Joseph Jewelry. read more

Joseph Jewelry - Jewelry Near Me - Bellevue, Washington

My antique ring was restored after damage and resized. Now wearable again. Thank you for great job.

I had a wonderful experience! I needed to have a ring cut off my finger, and Danny was so helpful. He had the perfect tool to cut the ring without hurting me. In a few weeks I will go back and have my finger properly sized, so the ring can be resized to fit. I am so grateful as it is my grandmother's wedding band! I thank everyone there that was so helpful and kind. I will definitely be back. There are some beautiful pieces there Katherine read more

Did a great job with numerous jewelry repair jobs. Friendly, helpful, good communication.

I've been a long-time Yelp user, often relying on reviews to guide my decisions, but I've never felt compelled to write one myself--until now. If there was ever a business deserving of a review, it's Joseph Jewelry. We've been loyal customers for over six years, and during that time, we've had five custom rings designed with their team. From start to finish, the experience has been consistently exceptional. The level of service, from diamond and metal selection to the overall design process, is truly top-notch. The staff at Joseph Jewelry are friendly, transparent about pricing, and genuinely care about delivering the best results. What I especially appreciate is how the designers really listen to what I want and work creatively to make it happen--but they're also honest about what's possible. If a design I have in mind could compromise the integrity of the setting or the durability of the ring, they'll let me know and suggest alternatives that maintain both the beauty and strength of the piece. A special shout-out to Rita, who has gone above and beyond to accommodate my hectic schedule, often coming into the store on her days off with just 3-4 days' notice. Despite the short time frame, she always manages to bring in a carefully curated selection of diamonds for me to choose from. And of course, Tony, who assisted with our first purchase and is now at the Seattle store, and Jessica, the talented designer who never hesitated to accommodate even my tiniest change requests. Joseph Jewelry runs an ethical, honest business, and I can't wait to return for our next creation! read more

I can not speak highly enough about this place. Their team was so thoughtful and exceeded all of my expectations. I bought a custom engagement ring through them and they made the process seamless. It was a tight turnaround time around Christmas and they made it happen. I am so thankful for them and will be using them again in the future. read more

I was thrilled to come back to Joseph Jewelry and update my ring for our five year wedding anniversary. We added a small strip of diamonds on either side of the band and upgraded to a larger center stone. I love that we were able to build off of the original ring. We had some initial communication challenges around the design/next steps, but Andrea (who we worked with the first time) stepped in and took great care of us. This particular design was also done with some additional reinforcements to secure the center stone. (With my previous ring, we had issues with my center stone falling out twice -- luckily found the diamond both times.) All in all, another good experience. Joseph Jewelry will continue to be out go-to jeweler in the future. read more

Extremely nice staff who are very willing to help. Their jewelry is beautiful and the highest quality. They offered jewelry repair. If I had more money I might go back. I went for jewelry repair of a family heirloom and the quote was thrice the value of the jewelry. I went to another jeweler and had the repairs done for a sixth of what Joseph Jewelry quoted me. I'm sure they would have done a better job but not 6x better. I would love to go back and buy from them but the Bellevue Markup is too much for me. read more

They're great! I actually communicated with a rep to inquire on a ring before but nothing came out of it. I finally decided to go back to them to polish my ring (that was purchased else where). They were the only one that would do a same day job if we got there as soon as they opened. We actually visited their DT store but to find out their jeweler was out on a last min leave. Bummer! They called to Bellevue and managed to get us in if we can make it within 1-1.5 hours. We made it happened and Joseph's nephew, Elijah? Helped us. Very pleasant and very nice. The only down fall is the lack of parking, we had to circle around couple of times and managed to find street parking. We dropped it off and handled some business, came back about 4-5 hours later and it was like brand new again! We trust their work and service and would definitely be back. The parking situation. read more

I love my new custom sapphire ring with diamonds. The staff from Joseph Jewelry are great to work with. Most of our communication was done through online messaging through their website. But they helped me through every step of the process. The wax model was spot on. And my ring came out great. Thanks so much. read more

Joseph Jewelry - Jewelry Near Me - Bellevue, Washington

Had my fiancé's custom ring done here and they did such an amazing job. So easy to work with and make for a seamless experience. Would recommend! read more

Outstanding jewelry store. Have purchased many gorgeous pieces and custom designed a few with the very talented team. Incredible service from fixing broken jewelry to design to purchase. Extremely highly recommend. High quality, outstanding customer service. read more

I went into this experience extremely nervous and having no idea what to do, but Maureene was extremely helpful and helped make sure I got exactly what I needed. Everything was about my needs and I never felt pressured to buy something that wasn't. She was very hands on and really taught me a lot so I fully understood the decisions I was making. From the band design, to diamond selection, to whole design process, I felt taken care of. In fact after I had chosen a diamond, Maureene found two more within my budget and I went with one of them. The end result was fantastic and my fiancee loves her ring. I highly recommend Joseph Jewelry. read more

Joseph Jewelry - Jewelry Near Me - Bellevue, Washington

Wanted to give ANOTHER 5 stars for the service and quality my Wife and I got on our wedding bands! There's a reason we're repeat customers, and are so happy we chose to go through Joseph's for our bands. Thank you again, we'll be customers for life! read more

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Immediately welcomed by Maureen who patiently worked through my very specific criteria. The diamond I selected was in New York and they were closed at the time. The owner of Joseph's used his connections to reach them and secure the diamond for me. The finished product is amazing. Upon seeing it for the first time she said "i feel like a celebrity"! Thanks team Joseph from Maureen to the owner to the jewellers and appraisal team! read more

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I had Joseph Jewlery resize my engagement ring down 3 sizes. I went several other places and did not think it could be done. They were able to resize it (and reset some stones) for a SUPER affordable price and the ring looks stunning! They had my ring back to me very quickly and had great customer service. I am so pleased with the ring and cannot recommend them enough! read more

I live out of state and I found this company online. The design process went very smoothly. I lived out of state, and their fantastic customer service made me feel at ease. read more

Joseph Jewelry - Eternity band - Jewelry Near Me - Bellevue, Washington

A follow up from previous review - We went and pick up our engagement ring after the fix. The ring is perfect! The resizing and hand-engraving were meticulously done. The uneven dip was no longer seen. Joseph, the owner, explained to us how complex our ring design, and he made sure that the ring was resized correctly and the engraving & mil-grain were flawlessly done. Our love for the ring is back, so many of our friends admire the ring over the years. and they even bought engagement rings from Joseph Jewelry too. My love and trust for Joseph Jewelry is back. Our next project is redesign my grandmother's ring, for sure we will return. Thank you again for the special attention to us. read more

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Erich helped my fiancé select one of the most unique engagement rings I've ever seen. Although my fiancé bounced ideas off of friends and family, he consulted with Erich and other teammbers to select the best diamond makers for my particular gems and diamond. Props to everyone for using my birthstone which changes colors depending on the light. I'm also glad my gems and diamond were all lab grown. I met Erich yesterday for the first time, and he was so excited to hear our proposal story, congratulate me and walk us through the resizing process. I want to say more, but my interaction was limited. From what I experienced, we'll be returning to purchase wedding bands. read more

I am so so so happy with my experience with Joseph Jewelers! My fiance and I ended-up designed a custom engagement and wedding ring set using the stones from my great grandmother's rings. Erich helped us at every step of the way. We walked in with only a budget, but no real ideas what we wanted. We weren't sure if we wanted to buy a ring or design a custom one even. The staff at Joseph Jewelry were so kind and patient and really helped us to decide which was the best option for us within our budget. They never once made us feel like we needed to spend more money, and they never once made us feel bad for considering using heirloom stones. I HIGHLY recommend getting a custom ring done with them if you are looking to use a family heirloom! The entire experience was amazing, and I am sooooo happy with my completely unique and 100% "me" engagement ring! We primarily worked with Erich and he was wonderful. He was so patient with me and really made us feel cared for and special. Since I had no idea what I wanted, he spent lots of time looking at different ring designs with me and listening to what I liked/didn't like about each ring. After about 30 minutes, we went to his desk and he made some quick sketches of different ring ideas using all of my likes from the other rings. Within an hour, we had designed a completely unique ring using elements from various styles in the store. He also helped us to incorporate stones from my great-grandmother's wedding set so that everything would be cohesive and stay within our budget. After the sketch mock-up, the ring is sent to CAD so they come up with computer images of the ring using the exact sizes of the diamonds we provided. They were happy to make any adjustments we asked for and this whole process was really easy. You use an online portal so you don't even have to go back in to the store for this process. Overall, it took about 2 months to have the rings made. However, I think this is a bit longer than usual since it was over the holidays. I am so pleased with my experience with Erich and Joseph Jewelry. I am in LOVE with my engagement and wedding rings, and I am so happy to have been a part of the design experience. Initially, I thought a custom ring would be totally out of our budget, but they really work with you to make sure you get exactly what you want within your price range. I would definitely recommend them for anyone looking for custom jewelry, looking to re-set family stones, or even just shopping for a new piece! I could not be happier with my experience. Parking: There is a small parking lot available on the side of the storefront. As a customer, you are free to park here. read more

Joseph Jewelry - Designing a custom engagement and wedding ring to incorporate stones from my great grandmother's rings! - Jewelry Near Me - Bellevue, Washington

I was recommended Joseph Jewelry by my best friend and I was incredibly satisfied with the entire experience! I needed to get two rings sized and also engraved and worked with Christine. She is super friendly and explained everything and answered all my questions. The work is quality, the timeline was perfect, and I would not hesitate to recommend Joseph Jewelry in Bellevue to anyone and everyone! read more

This is the second piece I've had custom made and everything exceeded expectations again! If you're needing to purchase something they have in stock or if you need a custom piece made, look no further! read more

This is the place to make your investment!! My engagement ring was custom made and with a quick deadline. They exceeded expectations and delivered superb customer service. 10/10 read more

Joseph Jewelry - Obsessed! - Jewelry Near Me - Bellevue, Washington

I went here because they have a huge selection of mens bands. I was very pleased with the ring I purchased for my husband. They sized it and shipped it to me. Great service. read more

A family owned/run business and it shows in the care they give their customers! They did such a wonderful spending multiple appts with me in designing the perfect wedding bands for my fiancé and I. Everything was custom, I got to proof via a 3D model print and had step by step quick communication via their portal. Such high quality work! Highly recommend Joseph jewelry! read more

I took my wife's ring here to get re-sized, and from the initial call I made to take it in to picking it up was the best experience I have had at a jewelry store! Will refer everyone I know to support this business! Thank you!! read more

My boyfriend and I went to Joseph Jewelry to see what moissanite looks like IRL. Right away Erich was very helpful and informative. He showed us exactly what we were looking for and did not pressure us at all toward getting a diamond. We've been to several jewelry stores that only carry diamonds that tried to tell us we don't want anything but a diamond, so it was really refreshing to not be pressured into getting something we don't want. We had a wonderful experience and loved Erich's preliminary sketches so much we even started the process for designing a custom ring! We both can't wait to go back. Would definitely recommend this place to all my friends planning on getting engaged! Update: The ring is absolutely BEAUTIFUL. Joseph Jewelry gave us the perfect representation of our relationship, modeled after a neuron for a couple nerds who met studying neuroscience. We couldn't be happier!! read more

Joseph Jewelry - Jewelry Near Me - Bellevue, Washington

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I had to get a ring resized. I had to pay more than a price quoted to me from another repair service, but at Joseph's, they not only increased the size of the ring, but also built it up with more gold so the sapphire stone would remain secure. Perfect craftsmanship. read more

This company is family owned and amazing! I was browsing online for my fiancé's wedding ring (during COVID quarantine) since I couldn't go look in person. Christine messaged me via the online chat and I told her what I was looking for and they were able to make it for me! The whole process was so simple and easy! Especially during quarantine I was so grateful to be able to order a custom ring! We did go in once because we wanted to make sure the size was correct. That's when we met Danny and we were able to order my wedding band also! They also re-sized my engagement ring and clean it (and that ring wasn't purchased at Joseph's but they still serviced it). We met Pascale when we went to pick up our custom bands - which were ready much earlier than expected! Christine, Danny and Pascale were all so patient, kind, knowledgeable and responsive! Two brand new wedding bands and a re-sized engagement ring all done beautifully and quickly! I couldn't be happier and I now have a trusted jeweler I can depend on for old and new jewelry needs. Thank you all so much! read more

There is nothing bad I can say about this place! My husband and I had an INCREDIBLE experience here! Antoine went above and beyond in helping make my birthday gift so special. I had chosen a stackable ring to compliment my wedding rings. Antoine mentioned it wouldn't be ready by my birthday. I was a little bummed, but understood their jewelry was made to order; I had to wait 4-6 weeks for it. Fast forward two and a half weeks... my husband and I are out to dinner in Ft. Lauderdale celebrating my big 4-0 with my close friends. I open a large box and out fell a ring box. I was SHOCKED! I felt like my husband was proposing to me all over again. LOL! To my surprise, he had coordinated with Antoine to have a ring for me! However, my actual ring wasn't expected to be ready until the actual day of my birthday. So Antoine suggested they resized the showroom ring, so I can have something to open! Then I can swap out the ring once I got home. I was able to swap the rings out the following week. I also brought my wedding set in to have it re-dipped and cleaned. I expected to leave my rings there for a couple days. But Antoine insisted he was going to do it in 15 minutes. He brought out my set complete with my new addition, and didn't charge me for dipping service! Jospeh Jewelry truly goes above and beyond In making sure their customers are satisfied! They have our business and loyalty! Thank you, Antoine, for helping make my 40th birthday so special! read more

Joseph Jewelry - Jewelry Near Me - Bellevue, Washington

My fiancee and I wanted a unique engagement ring that would have class and character, and Joseph Jewelry did not disappoint! After being inspired by several of their custom designs, I reached out to their custom design team with what I had in mind using their online portal. From the start of the process the staff was very professional, courteous, and paid great effort toward attention to detail. There was never a moment of confusion, everyone worked on the same page to achieve the best result in designing an engagement ring. Overall, from first contact to delivery, the process took roughly 3 months--much faster than I had expected! The ring is one of a kind, and the best part was when she said the ring is perfect when I proposed. Thanks for all your hard work, Joseph Jewelry! read more

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My now fiancé had my ring custom made by Joseph Jewelry. It was everything I could have wanted & more for my engagement ring. I'm glad they were able to help him navigate creating a beautiful ring for me and making it a smooth process for him. Thank you so much! read more

Joseph Jewelry - Jewelry Near Me - Bellevue, Washington

I recently moved to Seattle and needed a jeweler. I'm so glad I found this place. I came in with a 30 year old wedding band that my mom gave me. I needed it resized and cleaned. The process was so smooth. Elijah is so kind and helpful and kept me updated throughout. My ring came back looking BRAND new, I didn't even recognize it! Definitely recommend this place to anyone! read more

Joseph Jewelry - Jewelry Near Me - Bellevue, Washington

My partner proposed to me with a custom engagement ring from Joseph Jewelry--18k rose gold with a satin finish and channel-set diamonds down the middle halfway around the band. It is, without a doubt, the single most beautiful piece of jewelry I have ever seen, let alone owned. Further, I am so glad that my partner chose a business that is fully and enthusiastically supportive of queer people and relationships. But the most remarkable thing about Joseph Jewelry was their customer service--when mailing the ring back for minor re-sizing, a serious problem arose with USPS. (Nothing whatsoever to do with Joseph Jewelry.) The owner and his staff rallied to support us through the process of resolving the problem. I will forever be grateful to this business, its owner/operator, and the wonderful employees for the exceptional quality of their jewelry and for their incredible customer service. I cannot recommend them enough! read more

I received an alexandrite engagement from my fiancé. I can not explain how beautiful the ring is. It is everything I could have ever imagined and more. My fiancé was telling me how helpful and knowledgeable they were. The process was seamless even with living on the other side of the country and never meeting in person. I am sure I will be purchasing more jewelry from them in the future. read more

Joseph Jewelry - Jewelry Near Me - Bellevue, Washington

They have fantastic service, and did a great job. Would recommend.

I've been meaning to hold off on posting my review until the wedding bands for myself and my fiancé were finished, but the staff at Joseph went above and beyond my expectations today, so I'm posting my review early. When my fiancé and I first started talking about engagement rings, we knew that our primary requirement was wanting ethically sourced diamonds. Using that as our starting point, I began researching local jewelers to see what was available (since we wanted to be able to view our jewelry in person if possible), and we discovered that Joseph Jewelry was only a block away from our home and had fantastic reviews. After visiting many stores online, and viewing a few in person, we decided that Joseph seemed the most reliable and had an incredibly impressive array of designs online (which are just as impressive in person). The fact that our design would be custom and unique to us was the icing on the cake. Erich is our closest point of contact, and he's always been great about walking us through details and educating us every step of the way (whether about the design process or the materials used). We never felt pressured or rushed in any way during any of our many visits. If Erich was busy with another client or not in that day, Tony would step in - and he's equally fantastic. Lex was our designer, and had a really quick turnaround time on any changes we requested to our engagement ring design, as well as good advice on alternatives if my requests would compromise the structure and strength of the jewelry itself. Safe to say, the staff never makes you feel like a nuisance - they listen to your thoughts, concerns, and always do their utmost to make their clients happy. As for the custom jewelry designing process itself - it's pretty cool, as others have noted. There's really nothing quite like the combination of seeing the digital renderings and getting to feel a physical wax mold to give you a sense of how the design will look and feel in the end. It's as close to getting to see an actual product as you can get before the jewelry is actually made, helping you ensure that you're truly happy with the design. (And even then, when I actually got to see the final ring in person? So, so much more gorgeous than I was expecting. I don't get excited all that easily, and I was giddy when I finally got to wear the ring.) The experience made it easy for us to decide to return to the same store for our wedding bands. And the second time we went to brainstorm on my fiancé's band, Tony also offered to clean my ring (for free) while we were there. I got to see their steam cleaner, which was super efficient. But adding to all of this, this past weekend I somehow managed to clumsily dent my ring. I was fully prepared to have to leave my ring at the store and pay to restore it, and was feeling pretty guilty for not being more careful. I popped by the store, and Erich immediately set my mind at ease, saying it was no problem. He headed to the back room to talk with other staff, and within minutes, they had my ring back out, polished and cleaned beautifully, and I literally can't tell which side of my ring had the scratch anymore. To me, this is truly service at its finest. Basically - service and style make all the difference. Could not recommend Joseph more if you're shopping around for engagement and wedding rings. read more

Joseph Jewelry - Custom designed engagement ring from Joseph! Platinum and diamond. - Jewelry Near Me - Bellevue, Washington