Really appreciated the friendly service at Aubrey's. Our item was fixed quickly and it's fun to…read morewalk around the store and admire the collection of clocks. Will definitely be back!

Aubrey's repaired the mainspring on my beloved Chelsea Shipstrike mantel clock, and when I texted a…read morequestion about winding it Mr. Aubrey called me immediately! Friendly, professional people who do an excellent job.

These guys are the best, i've been coming here for 15 years until all my friends and family about…read moreit. There's no other place to get your watch serviced or your Jewel repaired and even if you wanna sell some gold it's good for that too.

Great for watch battery repair and replace. Honest and quick at everything. Been doing business…read morehere for years.

Quick, affordable, and local!…read more I took my watch to Watchworks (which apparently moved to Mercer Island) to get my battery replaced. I generally just wear my Apple Watch so this one was collecting dust, but when I tried to replace it myself, I dint feel confident and put the pin back. They were closed on Monday so I left a voicemail to confirm the service and just stopped by. Upon replacing the battery, she mentioned that there was a run missing to hold the watch strap in place and she offered to fix that as well for an extra couple bucks! I sat inside the establishment while we worked, and she got it all done in less than 10 or so minutes for under 40. It was rather pleasant experience, Would definitely recommend.

It's getting more and more difficult to find someone who could work on watches since people don't…read morewear traditional watches these days. I am still wearing my old analog watch that I have to replace the battery every other year. We thought we would have to go out of the Island to find someone. One day, my husband found the Watchworks on Google and gave it a try. He was very happy with the work, and he recommended me to replace my watch battery here. I actually got my watch battery replaced in Japan during a recent trip, but less than a year the watch started to stop suddenly. It would restart again if I turned the knob. Until one day, no matter how hard I turned the knob, I just couldn't get it moved again. I came to the Watchworks. I told Karen that I might have got a battery of poor quality, and I asked her to replace. She immediately replaced the battery, but the watch still couldn't move. She started to examine closely and identified the problem was on the movement, not the battery. She explained to me that she would need to order parts to get it fixed and that it might take a few more weeks. Two weeks later, Karen called and informed me that the shipment she had received was not good, so she had to reorder, which would take a longer time. Another passed, Karen called me that my watch was ready for pick up. I went to pick up my watch. My watch now is working again! Yay! The price was reasonable. The battery replacement costs $20. The total for movement repair and battery replacement was $65 + tax. It's hard to find such a reasonable price these days.

In April, I inherited my grandpa's 1960s Omega Constellation. It has the beautiful pie-pan dial and…read moreBeads of Rice bracelet, and, with the exception of the end links, it's completely original. I spent quite a bit of time researching who I trusted with it and was very lucky to discover that Nesbit's is right here in Seattle. I brought it to them in June. They originally estimated about 12 weeks, and it ultimately took closer to 20 -- but honestly, it was completely worth the wait. I picked it up at the end of September, and I couldn't be happier with the result. The bracelet looks so incredibly clean that, at first, I thought they had replaced it. The new crystal is beautiful, and the case looks fantastic after polishing. They didn't erase every deeper ding, mark, or bit of patina, which I'm actually glad about. Those little imperfections are part of its history and a reminder that this was my grandpa's watch. I want it to look beautiful, but I also want it to still look like the watch he wore. It's running and keeping time better than it has in years. My grandpa wore this watch constantly and apparently never left it with a watchmaker long enough to be properly serviced, so by the time I inherited it, the gaskets had deteriorated and it wasn't running or keeping time well anymore. It really needed the work. The restoration was a significant investment at $1,200 plus tax, but I feel very good about it. I estimate the restoration added at least that much back into the value of the watch, particularly because it preserved all of those beautiful original details. I have absolutely no intention of selling it, though. To me, its real value is that it belonged to my grandpa. Huge thanks to Nesbit's for taking such good care of it. It's beautiful, it's running like it should again, and I feel very lucky to live close enough to have had it restored locally.

Excellent and quality work, efficient service, easy to find and get in/out of. Will return for…read moreother services.

This is my "go-to" jewelry store and more specifically, the only places where I buy my watches…read more There are such a wide array of watches either available in store or coming through the selections they order. This well situated location is easy to find and the customer service is top notch. My favorite part is how well knowledgeable and friendly the team is there. Plus, who can beat a free watch battery replacement when you purchase your watches there. I look forward to continuing to support this business and I'm already thinking of my next watch purchase.

Once again needed a watch band change & handled it right away . Offered to pay for the time & the…read moreresponse was .... ' go make someone smile '. Small businesses like these are a dying breed .... Support our family businesses! I

Leslie, the owner/watchsmith, is very knowledgeable and gets the job done quickly and correctly!read more

We followed from Burien to Kent because we like the work Leslie does with our watches. She has…read morereasonable prices and the quality of her workmanship. Most of our watches are #Invicta or #Disney and it is difficult to find watch repair folks who can repair these watches correctly. Highly recommend!!!

Finally, I was able to find and go to Rafael. He has been repairing my watches for the past couple…read moreof years and I was so sad when I couldn't find him at his usual Totem Lake - Fred Meyer location. He repairs watches efficiently and with reasonable price. Highly recommend his service, thank you!

Excellent watchmaker. Have used this gentleman for several years when he was at Fred Meyers in…read moreTotem Lake and now on Central Ave in Kirkland. He just repaired a Seth Thomas shelf clock for me that is over 60 years old and it now runs like new. I would rate him 10 stars, but yelp only allows 5.

Dropped in for a new watch battery. Was told it would be about 15 minutes, so I waited. Although…read morethe wait time was short, I'm now very skeptical and lack any trust with this store. My "new battery" only lasted one week. Hopefully their jewelry repair is better quality, but I'll never know since I won't be doing business with them again.

Very nice to deal with as well as prompt service. Excellent pricing , polite responsive owner…read more Would recommend them to anyone needing their watch serviced.