So I was so happy to find out about Boyd's clocks and the fact that they did repairs and made house calls. I have 3 older mechanical movement and chiming clocks that we cherish. One being a Grandfather clock so it's not exactly move able. Called Boyd's and scheduled Jarrod for an evaluation visit. He showed up on time and inspected and evaluated all three clocks. Two were OK and just required some lubricant but the 40 year old grandfather clock needed a new movement. Jarrod located a new movement and gave us a very reasonable quote that included the new movement, installation and set up. Less than two weeks later the new movement was in and Jerrod came by the same day to do the install. About 1 hour later the new movement was expertly installed and running and chiming like it was brand new. So what an amazing experience with Boyd's Clocks. Timely, professional, reasonable prices and service in your home. Would give my highest recommendation for anyone seeking clock repair and maintenance. Thank you Boyd's staff for your great service! read more

Boyd's Clocks - Running like new. Thank you Boyd's Clocks! - Watch Repair Near Me - Renton, Washington

They are very knowledgeable about clocks, especially grandfather clocks. They built a crate to ship our clock to Idaho.

We can't say enough great things about Boyd's Clocks! Our sweet granddaughter dislodged the pendulum in our grandfather clock. Jerrod came to our house the day after we called, spent about an hour servicing our clock, and it's now working perfectly! This is the second time we have had Jerrod out to service the same clock & it was equally as successful. Don't hesitate to contact this family-owned business. They are amazing!!! read more

According to their website: "Clock repair for all clocks, antique and new and battery operated." So I didn't bother calling before taking in an anniversary clock. Only to find out they don't repair those. So here's a tip, call or email before you make the drive. They did refer me to the only other shop in the area that does this type of repair (Country Clock in Everett) which I've reviewed separately. read more

I took a watch in for repair and a few months later it stopped running. I thought it needed a battery so I took it back in. I was told it needed to be repaired. I reminded them that they had repaired it. I was told it was under warranty and that they would take care of it. A month or so passed and i called about the watch. I then got a strange response. She said they were waiting for me to decide if i wanted them to go ahead with the repair. I reminded her that we had agreed that the watch was under warranty from the previous repair. Although she recalled our previous conversation and she agreed to contact the repair person, I've gotten nothing but the run around. I can't even get my watch returned to me. Don't leave anything you value. You may not see it again. But you'll get plenty of the infamous Nortwest passive-aggressive behavior (admit no wrong, no accountability) just leave it dangling in mid air. read more

Excellent customer service! Repaired our cuckoo clock for us. Glad to support a local business.

From a nice conversation with Brianna to Jarrod's friendly and expert work, I am emotional watching a pendulum swing and listening to the sweet, satisfying sound of an old, priceless German grandfather clock ticking and marking the quarter hour and hour hour! Jarrod introduced me to a new clock vocabulary and patiently gave me a history lesson of old German clocks. While tapping this out, it is so comforting to see that the clock is making perfect time! I am so grateful to everyone at Boyd's Clocks for their kindness and miracle of bringing an old clock back to life! T h a n k Y o u ! read more

Went to have the battery replaced in my 45 yr old Seico watch to find out the contact s were corroded! No worries they were cleaned new battery installed , no charge for cleaning only 18. 75 for the battery! In addition there is so much very cool Gem Stone necklaces and rings for sale. Glad I went in ! Len Wright read more

Our grandfather clock hadn't been serviced in several years, plus had been moved twice. Made appointment, technician arrived on time, serviced our 50-year-old clock & we're well pleased. Would recommend & will use them in future read more

Friendly staff, but when I brought my 1950 Hermle wall-mounted clock in for help troubleshooting they barely looked at it, went straight for the mechanism specs and quoted me $500 for parts and $250 for the labor. They said the mechanism needs to be replaced every 10-15 years. Back at home a friend tinkered with it and fixed it in about 20 minutes, and I learned that it still has the original mechanism and is going strong. I wish the staff had taken some time to figure out what was really going on before going straight to the most expensive, and ultimately unnecessary fix. read more

Excellent service for my grandfather clock! Price was reasonable considering the complexity and expertise required. Besides, this is a family business with really good people. The best! read more

Amazing spot with really friendly people. They efficiently replaced my watch battery and I was fascinated by the grandfather's clocks and some of the more intricate ones showing gears. It was easy to find and quick. I quite look forward to returning to not only have my watch serviced but to also purchase one of their clocks since my little guy would love one of them! read more

Quick response and the tech was great. Was able to fix up my clock quickly and taught me a few things along the way. Professional and highly competent! read more

I have gone in for estimates only, but the staff were very friendly and knowledgeable. I have an old German cuckoo clock that they said they can't be serviced as parts aren't available anymore (and stated that due to the pandemic many German clock makers have retired). My other clock needs $275-$325 in repairs (& estimated $450-$650 in value once fixed), so I decided not to do that at this time. I trust the folks at Boyd's would do an excellent job at repairing and their prices seem reasonable for the highly skilled work required on these clocks. read more

Our family has brought clocks here for years. Always knowledgeable and meticulous. Too bad they are being forced out of their location after such a long time. read more

They quickly fixed a clock that's over 40 years old and very sentimental to me. I was happy with the service and price.

I took in one of my ship's clock U. S. Marine Corps to be repaired. I grabbed an old mantle clock that my FIL and Husband had both tried over the years to get repaired--they never found anyone to fix the clock--But Boyd fixed the clock--he happened to have an old pendulum that it was missing--I am so very happy! I highly recommend for repair and new clocks--their assortment is amazing--like Disneyland of clocks! read more

Jarrod was a pleasure to work with. He was professional, communicative and helped fix our (almost) 100 year clock at a very good price. Highly recommend working with Boyd's Clocks and with Jarrod! read more

Normally I don't write reviews, however I think I should warn you that Boyd's does not really know what they are doing. I brought a family heirloom wall clock that is over 150 years old to them for repair. After having it for over 2 months I was finally told that it could not be repaired as parts for it are no long made. Really!? what a surprise that something made 150 years ago doesn't have parts readily available. Of course there are no parts available, that's why you take such an item to a clock maker, which obviously these people are not. They even had the audacity to suggest that I put a quartz movement in it. That's just plain sacrilegious! read more

I really wanted Boyd's to be my new clock shop. I brought in a vintage Chelsea that had stopped running. The staff was pleasant enough and said they'd call when it was ready. After three weeks with no contact I called for a status report and was told the clock was done. When I got there we discovered that it still didn't work, so I left it for another week and a half before I called again. Once again I was told it was done, but having been burned once I pressed to confirm and was then told it couldn't be fixed. I can accept the fact that some clocks are beyond Boyd's capability to repair, but the lack of communication (and incorrect info when provided) means I'll be taking my business elsewhere. read more

Boyd's Clocks - Watch Repair Near Me - Renton, Washington

I have a 115 year old grandfather clock that stopped working properly after moving to a new house. I called several clock repair businesses that seemed to focus solely on watch repair. None of them made house call repairs either. Some even recommended Boyd's Clocks in Bellevue as the go to repair shop for grandfather clocks. And they were absolutely correct!! Jarrod arrived exactly as scheduled and resolved all the issues with the timing mechanism and the chimes. Then he oiled the places requiring oiling, and the clock works perfectly again! Great value and quality. An expert in grandfather clock repairs. I would highly recommend!! read more

I brought my grandfather clock in as it was starting to slow down a bit and wasn't keeping time as well. Expected it to be cleaned and maybe a few adjustments.. because this was literally the only thing my father left me with after his passing (Beyond good memories and his love that is ) I was a little bit nervous leaving it behind at their shop since it had not been away from me in the four years since my dad died.. anyway i received a phone call to let me know that the inside was quite the interesting concoction of Jerry rigging they'd ever seen & they weren't 100% sure that they would be able to repair it . But In truth my father had a way of Jerry rigging things that no one else would ever be able to dream up.. they mentioned there was lots of solder and that's when I knew for fact that my dad had done the job himself.. it made me laugh and smile from ear to ear as they literally brought a little bit of my dad back to me through the story of the mess he had created on the inside of this clock.. anyways I told them just to do the best they could and I'd be happy as long as it was still running. Took roughly about a month to get it back but not only is it running it's keeping time to the minute beautifully. And if that wasn't enough when I wasn't able to hang it correctly on the wall the gentleman who had repaired it jumped on his motorcycle drove over to my house and adjusted it for me to ensure that it would run correctly .. that seriously blew my mind & their customer service was taken to a whole new level and I'm just so impressed with their professionalism and care that they took to ensure that my dad's clock kept on ticking ... Thank you boyds you guys really made my day ! read more

Boyd's Clocks - The only thing my father left me Beyond memories and love. - Watch Repair Near Me - Renton, Washington

Absolutly great company to work with. My Grandfather clock is only 60 years old, young for a clock I purchased. Jarrod was right on time , diagnosed the problem and the parts are on order. But more important to me, everyone I have talked to in the company have are really good people that care about the customer. read more

I have been using them for years. It's a family thing. Please go there. Local business is always the best. Their work is exceptional and so are they! read more

I rarely get clocks and this place has amazing selections that it's impossible to find the right one. I was able to find the right clock and the right price and will definitely recommend this place to people I know. The staff is pretty nice too. I believe that it's a family business owned. read more

We are so fortunate to have the experience and customer service that is found at Boyd's. They repaired an old wall clock of mine that was loved but tucked away when it stopped working. All shined up and working beautifully now, it graces my art studio and reminds me to eat and sleep, things that aren't on my creative agenda. Thanks, Boyd's! read more

I paid them in advance for repairing my antique wall clock, and they did a terrible job!

When I first bought my grandfather clock I had Boyds completely go through it at a cost of $1000.00, sadly I still have to have them come and do repairs every 9 to 18 months. I just wish they could fix it so it worked for awhile. The young man that usually comes out has started telling me how lucky I'm that I haven't had to have parts made for it so now I'm fearful that will be next. It's going to brake my heart if I have to sell it because I can no longer afford to keep having it repaired over and over again. My confitdence in Boyd's is fading. read more

Wow! My husband and I, just had the pleasure of having one of the most Amazing clock experts,(horologist) come to our home and tune and repair our antique grandfather clock. Jarrod was very friendly, extremely personable, and a wealth of knowledge on just about any subject. We have no problem giving him the highest recommendation possible, and looking forward to visiting the family shop! Thanks Jarrod, Kris & Gene Cantrell read more

Forgive the late update to my previous review, but I wanted to note that I ended up taking the clock to David at Lake City Watch Repair. He got the Chelsea up and running perfectly, despite Boyd's staff saying it couldn't be repaired. read more

I received a family heirloom Grandfather Clock as a gift from a relative. I was calling around to see who could assemble and tune it when it arrived. I was told by people that "no one" can do that for me. Then I came across Boyd's. Jared was about to come on a convenient day for me within a short window. He assembled the clock, tuned it and showed me how to proper crank it, select tunes, turn off the sound and take care of it. He colored in the scratches. Plus he made sure it was chiming properly. Not only that but he also took/recycled the crate that it arrived in. All of this took place in under an hour and that includes all of my questions and chatting. He was quick, professional, careful and did an amazing job for a very reasonable flat fee. Thank you Jared and Boyd's Clocks! read more

Boyd's is the Best! I had two grandfather clocks moved. Jarrod was exceptional! The clock cases were carefully moved down multiple staircases, and the clock works were secured prior to loading, everything went so smoothly. The clocks arrived safely to new location. Jarrod moved them in, set them up, leveled them and stayed to make sure they all were running. Very patient and so caring! read more

We brought my wife's G-Shock for a battery change. Boyd's Clocks quoted $15 which was reasonable, so we got it done. However, after the battery was changed, the watch was no longer water resistant. Watch died immediately after my wife wore it in the shower (she's been doing that for the last 5 years). Seems like the watch lost its water resistance after the battery change. When we went back to Boyd's Clock, and told them what happened. Their response was "it's water resistant, not water proof, so you shouldn't wear it in the shower anyway". Seriously?! She's been doing that for 5 years without any issues! At least take some responsibility! I was pretty upset that they took no responsibility and didn't even offer a refund. read more

Hi, Jarrod Boyd came to our house and fixed a grandfather clock that had not been working for several years. He did a fine job and the clock was keeping good time and the chimes worked well also. A couple of weeks later I was winding the middle weight (not sure what you call them) when the cable broke. I thought this is not good as I am going to have to pay for another service charge and the repair as well. I called Boyd's and they did confirm that I would be charged a service charge. Just a few minutes later they called and told me that Jarrod said he would come to our house and there would NOT be a service charge. Jarrod arrived and took every part of the clock except for the cabinet back to the office for repair. About a week later he installed the repaired parts and the rest of the clock. The price that we were charged was less than their normal service charge. Jarrod really knows clocks as he has been around them all of his life I am pretty sure. We need a new wall clock so tomorrow we are going to Boyd's. After looking at their website we are almost assured that we will find one that will work very well in our home. Update: Went to Boyd's this morning and they have a lot of beautiful clocks. We bought a nice one that plays a tune on the hour. My wife loved it and it was around $300 (30% off). If we did not already have a grandfather clock I would have purchased a beautiful one there for $999. The original price was over 5 grand and It looked very well like it would have once cost that. The owner told me that she bought 12 of them. jack read more

Since 1989 my father's clock hasn't been working. I brought it up from my family's home and hoped BOYD's Clocks could repair it. Not only did they repair it but they were so helpful when they came out to hang it. Everytime I hear the dong dong dong ... my heart is full and I can say if you are looking for a place to trust your clock with ... it would be Boyd's. I am very pleased. read more

Very happy I was referred to Boyd's regarding my antique grandfather clock, family heirloom handed down from my deceased uncle. In a recent cross-country move from NJ to CA and a few months in storage in CA, then a final move up to Bellevue, the unique skeleton key to the main cabinet broke, and the cabinet was firmly locked, so I was unable to set up the weights and pendulum. My search for a key took me eventually to Boyd's. After talking with Denise, I arranged a service house call to open the cabinet. Jarrod showed up about a week later. He was able to pick the lock after a couple of tries. Very quick. He then set the clock up, oiled and balanced it. And bonus, Jarrod fixed chimes that hadn't worked since a previous cross-country move years ago. Jarrod was super helpful and knowledgeable. I found the charges reasonable and a good value for the service provided. read more

Boyd's Clocks is a family owned business. They are knowledgeable and professional and have stellar customer service. I have had 3 different clocks serviced there, two of them old. They know clocks and are obviously love what they do. read more

I usually don't give 5 stars because that means perfection and none of us is perfect. (Plus many people don't trust 5 star reviews.) But I am very tempted to do so in this case. After enduring the poor work of many other clock repair people, it was a joy to find this place. The work they did on my antique grandfather clock was professional, thorough, done in a timely manner, and for a very reasonable price. And he threw in useful clock care and advice also. read more

Stopped in yesterday at noon to get my watch battery replaced. I loved all the clocks going of at different intervals. Great timing on my part (get it). Anyways service was exceptional, prompt, and not over priced. read more

Very disappointed! It pains me to write this review, because I've received excellent customer service in the past, but my recent experience has regrettably changed my opinion of this establishment. A month ago, I had brought in my "antique" calculator/game watch from the '80s that needed a new battery. I was reluctant to go to just any watch battery replacement service, because in the past, I've had issues with inexperienced workers dislodging the delicate buttons of this watch. But since I had had a good experience with Boyd's before, and they seemed to know their stuff, I brought it to them, since I knew they would be careful and appreciate the fragile nature of the work. Alas, they discovered a broken gasket in the watch, and advised that I send it in for repair to get the parts replaced. I had no qualms at the time. . . . Nearly four weeks later, I finally get the call that my watch is ready for pick-up. I braved rush-hour traffic to get my watch, because I had long missed its presence from my wrist. When I got there and presented my claim ticket, my watch was returned . . . still not working! And now it was missing one of the side buttons!!! The staff was nonchalant toward my distress, and indicated there was nothing they could do. I insisted otherwise. I took a picture of the damage, and I'm hoping to hear from the owner that amends will be made. It won't be cheap to find a replacement, since the particular model of watch is no longer made. The best I can hope for is that we can find a non-functioning watch we can use for replacement parts. Regardless, what should have been a simple (but careful) battery replacement turned my precious watch into a piece of useless junk. I will be more than happy to adjust my review depending on the final outcome of the situation, but until then, I will no longer be giving Boyd's my custom. read more