I presented my old German grandfather clock after at least SIX attempts to repair by another…read morebusiness . Vladimir took one look at it and told me the bushings all needed to be replaced. The previous business had only been oiling and cleaning without actually fixing anything.

They know their stuff! Another long-time clock repair business told me they couldn't convert my…read morevintage wall clock from wired to battery and the Clock Shop didn't hesitate. Their communication is stellar. Igor has to change one of the hands: it doesn't come in the original color so he offered to spray paint it for me. Hard to find service, skill, and attention to detail like this!!

Quick. Easy. Honest…read more When he had to do more, then just replace the battery, he did not charge me for a new battery. He only charged me for the repair.

I just stopped by here to get my watch battery replaced. I imagine I overpaid at $40.89 to get a…read morewatch battery replaced, but I will say I walked in and out with no appointment in less than 5 minutes. When I walked in he was talking with a customer that had a few clocks; either selling them or repairing them. The owner stopped what he was doing and changed my watch battery. So, I may have overpaid, but this was the easiest thing ever. No wait and no dropping it off and returning another day. Super fast service. Sure, I could have figured it out with YouTube and a cheap battery, but it's done and I don't have to fuss with it.

HOTW shop on Lake City Way. Thought I'd never find parking but each time a spot has been available…read moreright in front of the shop. Been looking for a clock repair shop for awhile and based on the positive Yelp! Reviews thought I'd give him a try. Brought in a mantle clock that I hoped to run. When I walked in with, the gentleman who assisted me told me more about the clock than I knew (American-made, about 140 years old). Alex cleaned and oiled it and gave me a new key to wind it because the old key was stripped. I thought the price was reasonable. Clock bongs away happily now. Alex now is repairing my 50 year old Seiko wrist watch after figuring out what had worn out. Can't wait to get it back. Alex is a man of few words but knows his clocks and watches. Based on the foot traffic when I've been there, I'm not the only one who trusts his expertise. One comment: cash or check only.

Knowledgeable, competent, and fairly priced. I haven't trusted anyone else with the vintage Rolex…read moremy father gave me.

Owner Mike was an hour late from posted online start time but I called ahead to make sure the job…read morewas fit for his expertise and to arrange a meet time, which he answered promptly. When I arrived he said it was $30 for a battery change and $25 for a link change (he said if I needed two links which I had, but was missing one of the two pins that would be needed to hold the links together, it would be an additional $10 for the part). I tried to haggle as it is a cash only business, to which he added sales tax to the service. So just over 60 dollars for a battery change and one link put-on. I personally think he was overcharging $5-$10 per service performed (in this case, two). However, he is an expert with years of experience and one of the very few watch makers available in the area. Also, you don't have to ship your watch if you don't want to (like many places require nowadays). There are various ATM's close-by within walking distance. It took Mike about 15 minutes and I would recommend but, must know he is firm with his business and signs are posted that sales are final whether your watch works afterwards or not.

I do not recommend this guy at all! He doesn't give claim slips, he's rude and takes "precious"…read moreitem home for safe keeping. What a scam! My father took a clock there, and later passed. After several days of searching, we called him and he denied having it. When we showed up, there it was in his store. He refused to allow us to have it, even though we had proof it was my father. This guy made the situation much worse. He even wanted my DL, for what I'm not sure. Not sure what rock he climbed out of but he needs to return. One of the worst! Experiences ever. Doesn't know what customer service is and if your a female, forget the respect. I'd stay away from this place, and go somewhere else.

In April, I inherited my grandpa's 1960s Omega Constellation. It has the beautiful pie-pan dial and…read moreBeads of Rice bracelet, and, with the exception of the end links, it's completely original. I spent quite a bit of time researching who I trusted with it and was very lucky to discover that Nesbit's is right here in Seattle. I brought it to them in June. They originally estimated about 12 weeks, and it ultimately took closer to 20 -- but honestly, it was completely worth the wait. I picked it up at the end of September, and I couldn't be happier with the result. The bracelet looks so incredibly clean that, at first, I thought they had replaced it. The new crystal is beautiful, and the case looks fantastic after polishing. They didn't erase every deeper ding, mark, or bit of patina, which I'm actually glad about. Those little imperfections are part of its history and a reminder that this was my grandpa's watch. I want it to look beautiful, but I also want it to still look like the watch he wore. It's running and keeping time better than it has in years. My grandpa wore this watch constantly and apparently never left it with a watchmaker long enough to be properly serviced, so by the time I inherited it, the gaskets had deteriorated and it wasn't running or keeping time well anymore. It really needed the work. The restoration was a significant investment at $1,200 plus tax, but I feel very good about it. I estimate the restoration added at least that much back into the value of the watch, particularly because it preserved all of those beautiful original details. I have absolutely no intention of selling it, though. To me, its real value is that it belonged to my grandpa. Huge thanks to Nesbit's for taking such good care of it. It's beautiful, it's running like it should again, and I feel very lucky to live close enough to have had it restored locally.

helped me fix several vintage and thrifted watches. i didnt bring anything fancy in, and i was…read morehelped with service that was fast, efficient and kind. i had a bad experience down the street at a different building, and this was starkly better. thank you Nesbits!

Quick, affordable, and local!…read more I took my watch to Watchworks (which apparently moved to Mercer Island) to get my battery replaced. I generally just wear my Apple Watch so this one was collecting dust, but when I tried to replace it myself, I dint feel confident and put the pin back. They were closed on Monday so I left a voicemail to confirm the service and just stopped by. Upon replacing the battery, she mentioned that there was a run missing to hold the watch strap in place and she offered to fix that as well for an extra couple bucks! I sat inside the establishment while we worked, and she got it all done in less than 10 or so minutes for under 40. It was rather pleasant experience, Would definitely recommend.

It's getting more and more difficult to find someone who could work on watches since people don't…read morewear traditional watches these days. I am still wearing my old analog watch that I have to replace the battery every other year. We thought we would have to go out of the Island to find someone. One day, my husband found the Watchworks on Google and gave it a try. He was very happy with the work, and he recommended me to replace my watch battery here. I actually got my watch battery replaced in Japan during a recent trip, but less than a year the watch started to stop suddenly. It would restart again if I turned the knob. Until one day, no matter how hard I turned the knob, I just couldn't get it moved again. I came to the Watchworks. I told Karen that I might have got a battery of poor quality, and I asked her to replace. She immediately replaced the battery, but the watch still couldn't move. She started to examine closely and identified the problem was on the movement, not the battery. She explained to me that she would need to order parts to get it fixed and that it might take a few more weeks. Two weeks later, Karen called and informed me that the shipment she had received was not good, so she had to reorder, which would take a longer time. Another passed, Karen called me that my watch was ready for pick up. I went to pick up my watch. My watch now is working again! Yay! The price was reasonable. The battery replacement costs $20. The total for movement repair and battery replacement was $65 + tax. It's hard to find such a reasonable price these days.

Awesome service and super friendly. He was very fast repairing my old seiko watch. Highly…read morerecommended!

I went to Jerrys on a Friday at 4:45pm as they were about to close and Jerry took the time to make…read moreadjustments to 4 watches I brought in and they are now perfect. Highly recommend them

Careful, conscientious, watch repair with good advice. Highly recommended and very affordable…read more Would certainly use this service again.

Outstanding service. Took a watch that was a difficult repair and he got it done. Had hidden…read moredamage and difficult to find parts. Kept me updated at every step. Honest and friendly. Can't imagine taking any watch for any repair to anyone else.