Owner takes time to explain how to help, and doesn't charge when he isn't able to help. Felt like real experts and not just a drop off and hope for a fix. We will keep coming back. read more

I truly cannot say enough wonderful things about Aubrey's Clock and Watch. Every experience I have had with them has been exceptional. From the moment you walk through the door, you can feel that this is a genuine family run business. There is a warmth and sincerity there that is hard to find these days. They have been a longtime cornerstone in downtown Issaquah, and you can tell they take pride in serving the community. They have helped me with everything from simple tasks like resizing a watch band and removing links to quick battery replacements done with care and precision. They treat even the smallest jobs with importance and professionalism. On the other end of the spectrum, they have also assisted me with more complex matters, including evaluating and valuing unique watches. Their knowledge and expertise are impressive, and they take the time to explain things clearly so you feel confident and informed. What stands out most to me is the personalized service. You are never rushed. You are never treated like just another customer. They genuinely care about doing things right and building long term relationships. That kind of trust is earned, and they have absolutely earned mine. Aubrey's Clock and Watch represents the kind of business that gives downtown Issaquah its character and charm. If you are looking for honest service, deep expertise, and truly kind people, I highly recommend them. Five stars without hesitation. read more

I've been coming here for years. Quick and good customer service. Incentivized with discount. read more

My husband and I bought our wedding gift, a Full-size Howard Miller grand father clock at Aubrey's. 26 years later, we still come here for all our watch and clock needs. Their service and friendliness are exceptional. And our grand father clock is still ticking away proudly in our living room. Check out this wonderful, family owned store for your clock and watch purchases, repairs and maintenance. read more

Aubrey's Clock Gallery - A quick pic of our beloved clock- we have Aubrey come out to service as needed. - Watches Near Me - Issaquah, Washington

Aubrey's clock's just did the most amazing restoration on my 125+yr Grandfather Clock. To say his ability and professionalism is top notch would be an understatement. I was devastated when I accidentally knocked my clock over a while cleaning and it ceased to function. This clock was handed down to me from my 79yo father who had obtained it when he was 10 years old, having been given the clock by his elementary School teacher in alki elementary as they were clearing out the once one-room schoolhouse for the new West Seattle elementary to be built. That was roughly around 1940. Needless to say This Clock had a hung on every wall in every house I lived in & has brought me much comfort since my father passed away 8 years ago. So when Aubrey's clocks offers you a high estimate for what they do for your clock, Please know That estimate is based on true time-honored experience. They don't make clocks today the way they did in 1887 and it takes a true Master to understand what they need to continue to function in 2026. Also Aubrey was so kind he gave me a piece of History in the biography of the specific clock as well as provided an extra really cool old clock key. Like I said, he went Way beyond ability and professionalism in servicing my clock.. so glad I chose Aubrey to be the one to save the day! Thank you Aubrey!!! read more

Aubrey's Clock Gallery - Aubrey provided me this page of History along with a super cool Old clock key when I lost my own. - Watches Near Me - Issaquah, Washington

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Great customer service! Came in to get my watch battery replaced, Aubrey himself greeted me and had my watch battery replaced in 10 minutes. They also were able to help me with parts for my grandfather clock that the movers broke. read more

Service was fantastic. They went above and beyond! I would recommend their service to everyone. read more

Awesome as always! Super friendly and family owned. Great place for battery replacements for your watch!

If time itself kept a little black book of trusted confidants, one suspects it would list, in a neat, deliberate hand: Aubrey Clocks, tucked into the charming lanes of Gilman Village. This is not a shop one stumbles upon. It is a place one is led to--usually by a watch that has stopped whispering, a clock that has forgotten its duties, or a family heirloom that now ticks with hesitation instead of confidence. Inside, you do not find glass cases and hurried transactions. You find time... patiently waiting its turn. The proprietor possesses that rare blend of craft and candor that feels almost antique in modern commerce. Here is a person who has handled more movements, springs, gears, escapements, and delicate mechanisms than most of us have had hot breakfasts. Wristwatches with stories. Mantel clocks with lineage. Grandfather clocks with opinions. All examined with the calm assurance of someone who knows the inner language of timekeeping. A simple battery replacement becomes a small masterclass. A cleaning becomes a restoration of dignity. An assessment becomes an education. A valuation becomes a conversation. And always--always--there is honesty. The kind that tells you when a repair is worthwhile... and when sentiment, not mechanics, is what truly needs preserving. Pricing is fair in that old-fashioned way that makes you nod, not wince. The work is meticulous without being theatrical. The knowledge is vast without being boastful. You leave not only with a functioning watch or clock, but with the quiet satisfaction that you have entrusted your timepiece to someone who respects both time and the stories it keeps. In a world of disposable things, Aubrey Clocks remains devoted to the art of making things last read more

I recently had 2 pocket watches restored buy Aubrey and I am very pleased. Aubrey was very thorough and appeared to be reaching for excellence. Something not seen in these times Aubrey was likable informative, and has a good sense of humor. I would highly recommend him to anyone wishing to have a pocket watch restored. read more

Enormously overpriced! I have an antique grandfather clock that had stopped working. I called to inquire about his service. He specifically said there would be a $275 charge for an "in home" service call at which time an "on the spot" adjustment might be all that was required, otherwise, he would need to take the clock to the shop. I made the "in home" appointment. Upon arrival, he and his assistant took a cursory look at the clock deciding a little oil might do the trick. It did NOT do the trick! He said an "in shop" repair would cost between $2000 - $3000! I said, I'll think about it." Upon leaving my home he charged me $375! I then had the clock fully repaired (in shop) by another store for HUNDREDS less than Aubrey. Obviously, would NOT recommend this place. read more

We have taken several clocks/watches to be repaired. We have always had great and very knowledgeable service. We have recommended Aubreys to friends and family with the same exceptional service read more

I have emailed them three times, twice with photos of my grandfather clock (as per their instructions in the ad in our local paper) for information on their service to Ellensburg (as advertised). No one has even bothered to respond. Very disappointing. I'm constantly amazed at the lack of work ethic of businesses these days. read more

Amazing watch and clock gallery located in Gilman Village. Aubrey and his staff are friendly and quickly took care of 10 old watches that needed battery replacements and minor repairs. One included a sentimental TAG Heuer 1000 Professional from medical school 30 years ago that had stopped working and not been used in over 15 years. They immediately discovered a battery leak and corrosion damage upon open inspection. I was prepared to keep it as a memento piece, but they offered to repair it with timepiece and gasket replacements for half the price of the TAG Heuer Overhaul Service. A week later, I have a rejuvenated TAG watch that I love and could not be more pleased with their workmanship. They charged me exactly what they quoted in their estimate and the watchmaker gave me a detailed explanation of the repaired parts and water testing. I've brought them everything ranging from Swiss Army watches to Tiffany timepieces and they have not disappointed. Aubrey also has a great lifestory on his webpage worth a read. read more

I needed two watch batteries replaced and some links added to the watch strap. They were able to do this quickly while i waited. Good service and friendly staff. I will return with my mother's watch that needs a new battery read more

I had a mechanical watch that was running fast. I tried the different high end jewelry stores and none of them could actually service the watch. This hidden gem, thought, came to the rescue. They serviced my watch and got it running like a charm. The fees were really reasonable and the service was spectacular. read more

Interesting shop. My place to go for watch batteries. As I have several watches, I seem to go there a lot. Always friendly and helpful. In my last visit, performed a little extra work to make my watch tiptop without turning it into a big deal. Just nice to deal with. .... read more

This is a great company I wish I could do 10 stars From the lady who took my call to Aubrey working on my clock I had a very special clock repaired for a Christmas present. I told Aubrey the story and my deadline to surprise the wife and he made it happen Thanks again ! read more

I wish I could put a zero, STAY AWAY. I brought two watches that had only been worn once and had sat in drawer such that the batteries needed replacing. They called and said that one worked and the other didn't after replacing batteries. I said that is ODD they have only been worn once. They agreed to take another look. Then called two days later saying the movement needed to be replaced and the two of the 12 was dislodged. I asked them how it happened it was like new?? They denied that it was their fault. I picked up the watches and the one they said was working wasn't and the other had severe gouges on the back and scratched bezel. He claimed he decided not to fix the other one. I took to Nault Jewelers. They opened and identified the problem instantly. The coil was damaged when they tried to pry out the battery at Aubrey's. The numbers were falling out because it was opposite where they were prying and they dislodged the watch face/dial trying to get the battery out. Aubrey's refuses to pick up the phone and they cost me 50 dollars to repair their damages. The other watch you could see that the battery was removed and reinstalled. A new battery made it work fine. STAY AWAY FROM AUBREY's !!!!!!!!!!!!!!!!!!!!! read more

Brought my Tissot that I have had for 10'years and I love. Battery has stopped a couple times before and I took it into the mall jewelry store where I purchased it from for service. They usually take a couple of days and charge three times as much. The young lady working at Aubrey's had a new battery in it and I was out the door in five minutes. Will be coming back read more

Aubrey's Clock Gallery - Tissot watch - Watches Near Me - Issaquah, Washington

I recently brought an old clock to this shop that my wife got in S. Korea back in the 90's. It wasn't working and they gave me a reasonable price to fix it and I left it there for two days. They called after two days, as they had promised, and it was fixed and ready for pick up. No extra charges and the problem with the clock was exactly as they had diagnosed. The owner and the young lady working made me feel very comfortable with the whole process. These people are professional, kind and great to work with! I highly recommend them! read more

I brought in an old Fossil watch (circa 1992) I had come across while cleaning out my jewelry drawer and thought I could re-invent it with a cool new strap. Unfortunately, a new battery didn't bring it back to life. I took it to all the local Jewelers who told me that they wouldn't be able to repair it. I even called Fossil in attempts to find the parts for it. Finally as a last ditch effort I took it to Aubrey's and he was able to replace the movement for minimal cost and it now works like it was new. Based on my experience with my watch I brought in an expensive Ethan Allen wall clock that was just out of warranty to also have the movement replaced. Aubrey's replaced the movement and the clock is back working, although keeping time slowly on occasion, but the quality of their work doesn't seem to be quite what I had hoped for such an expensive piece of basically what is furniture for my wall. From the front it looks ok, but take it down and flip it over and it definitely has a "tinkered with" look to it now. If it was a cheaper clock I probably wouldn't have minded. read more

No customers yet the owner will let you wait 10 minutes just to talk to him. Horrible customer service.... Avoid this place. I'd rather have a broken watch give them my money read more

This is a great place if you are looking for a timepiece - more than just a clock, but something that makes a statement. The owner is very well versed in the products he carries and is more than happy to take the time to show you the differences between a quartz clock and a mechanical. They carry many choices - some new, some used and are willing to match internet prices, which is something I didn't expect from a place like this (Gilman village is a very nice, boutique kind of place that seems to value quality and selection over price). I was thrilled to find an older mantle clock with a brand new mechanism. I really like the resonance of a real chime vs. even the best of the electrical reproductions and this one will be on our mantle for years to come. (They also replace batteries and do repairs. I can sympathize when someone feels like it takes a long time but my personal experience with mechanical watches is that repairs often require waiting on parts to be shipped and that can take a while). I felt the service was great for the kind of shop they have - it's not all over you, asking you if they can help you find anything every 2 minutes but the kind of deep knowledge and willingness to share their information and experience with those who are really serious about clocks. read more

Aubrey is fantastic at clock repair! Came to my house to fix the grandfather clock that I inherited from my parents. Reasonable charge and quick, professional work. Thank you! read more

In Sept of 2017, Aubrey packed, wrapped and supervised the moving of my Grandparents antiques Grandfather clock from Seattle, Washington to Nashville , TN. He disassembled and packed the pendulum and chimes in their own boxes, then personally supervised the wonderful crating job by Craters and Freighters at 6649 S 216th St, Kent, WA. Aubrey also mailed me detailed instructions on the reassembly of the clock and kept in contact with me on the progress of the whole process. move forward to March 2020 when a tornado ripped through Nashville, totalling to storage facility where we stored the still crated Grandfather clock. Upon going to the storage facility to see if any of our stored Items survived, there in the 2 story rubble was the crate that contained the precious clock. I can't think of any better advertisement for 2 businesses than to say the antique clock survived, in its crate, a F3 tornado that destroyed the building it was in. Thank YOU, Aubrey, for your kindness, effort and care. read more

I have shopped at Aubrey's in the past and always had great experiences. After getting fantastic customer service again today, I felt the need to share. They are always prompt, polite, and courteous. I went in for a battery replacement today, was greeted immediately. The service itself only took a few minutes, much faster than most places I've gone for battery replacement. They've certainly gained a lifelong customer today. read more

This place jacked up its price on a batter replacement on my watch by 50% because it was "Swiss".

I feel so bad for these folks, I never see anybody inside and thought I'd throw them some business before having dinner. It has a quaint mom and pop feel though it isn't really for everybody. They have low quality watches but high quality clocks for purchase and they can repair most any of them as well. I paid $16 for a watch battery to be replaced and installed, not too bad. read more

Went to get my watch battery replaced, it cost 14$ for the replacements by the way. The people there are very friendly and very eager to help you. Some of the things on display are also on sale. read more

I went there for some Christmas shopping. The owner was so nice and pleasant. They have some unique clocks, music boxes and globes to choose from. Not a large selection but if you are looking for unique gifts, there is a nice selection. I can't compare for prices but there was a range so you can select one that fits your budget. read more

Great service. Aubrey is honest and precise in his estimates, and service. I will continue to keep using this wonderful clock repair service. I may even decide to purchase one of the many antique clocks on display. read more

Wouldn't use him again. He was good about calling and trying to come into the home to take a look at grandmother clock, but once he arrived, he was rushed, and basically got the clock running again but dismissed my concerns for the minute and hour hands. He was quick to take my payment and was out of the house in less than 10 minutes. I loom at him as just a guy looking to make a quick buck. read more

This so called professional clock man shows up at my house and spends a maximum of 20 minutes here, puts a squirt of oil, screws in my screws on clock face, knowing they won't fit (has asked him to get the right ones, but he said they came from German and he refused to order them for his customers). He charged me twice what a plumber or electrician charges ($200 + tax) and refuses to order the proper screws for my grandfather clock. Stay away from this guy, he is just trying to get more money for repairs, because when I complained, he said I would not do a complete repair, which he charges $2200 plus tax for (can buy a new clock for that). Naturally I knew nothing of this until he arrived. My clock does not need repair, just new screws for face plate. I would rate this as a minus -5 stars. I was in business for 40+ years and if I treated my customers this way, I would have gone bankrupt. Am very dissatisfied and feel cheated. read more

Aubrey's is a fine business with integrity that backs its service. It is hard to find clock repair shops anymore, much less ones that back their work. I wouldn't hesitate recommending them. Also, there is a nicely curated collection of antique clocks, that you could easily design a room around. read more

I took my watch for repair, and it now works fabulously. Aside from that, the owner is so nice and personable. He has a long history in the community, and has such interesting stories to share. Glad to have a great watch repair store in town! read more

I just had two clocks repaired here. They were very friendly and completed the job quickly. Granted it was a teensy expensive to have it done but I love Gilman Village and try to give my patronage to the businesses there. They have a great assortment of clocks and snow globes...maybe the latter can be used as a time keeping device ;)? read more