Came in repaired my clocks. I have still two more that need to be done, but it is quick efficient…read moreand very reasonably priced would highly recommend him again. He arrived on time and was efficient and pleasant.

Thank you, Tim Morales at Benjamin & Sons for selling me a Grandfather clock that keeps good time,…read morechimes very pleasantly, and looks very good. First, I contacted Tim about a new Howard Miller mantle clock that was having issues. He did the warranty work on it. But, Howard Miller is going out of business, and the quality of their clocks seems not to be what they used to produce. Second, he worked on a 1920 Herschede mantle clock I bought on eBay. With me standing there, he pulled out the mechanism and it was clear that a part was broken. Plus, it did not look at all like the photo posted by the clocksmith on eBay who sold it to me. Tim did what he could. The reason I bought those clocks is that I want a mechanical clock that keeps good time, and neither of them do. But many Grandfather Clocks do keep good time, and I knew that Tim has some. So, after a conversation with him, I bought a 1988 Ridgeway Grandfather Clock from him. Tim and his son delivered the clock, set it up, and Tim gave me a brief overview. He also had the manual and original paperwork for me. It's beautiful, and after a few adjustments it is accurate to within a few seconds. It does play three different chimes, but I love the Winchester chimes, and this clock sounds wonderful. I expect to have it for the rest of my life. Note: Yelp says I'm in California. No, I'm in Olympia, WA.

Nice little store and easy to get a watch battery replaced. I like to support small businesses and…read morethey do a great job.

Great little watch repair shop in Marysville, WA. I came in for a battery replacement for my Bulova…read moreMarine Star. The owners, Shawn and Katherine were happy to help and took care of it on the spot. They also added a sapphire crystal for a reasonable price. The owners have a clear passion for horology and were happy to talk about watches & clocks.

Fixed my dad's old pocket watch and replaced the battery, quick turn around. Very pleasedread more

I took an older 1980's watch in to get new battery and cleaned. The staff was very knowledgeable…read moreand helpful giving me information on the watch. Great service and price.

Owner Mike was an hour late from posted online start time but I called ahead to make sure the job…read morewas fit for his expertise and to arrange a meet time, which he answered promptly. When I arrived he said it was $30 for a battery change and $25 for a link change (he said if I needed two links which I had, but was missing one of the two pins that would be needed to hold the links together, it would be an additional $10 for the part). I tried to haggle as it is a cash only business, to which he added sales tax to the service. So just over 60 dollars for a battery change and one link put-on. I personally think he was overcharging $5-$10 per service performed (in this case, two). However, he is an expert with years of experience and one of the very few watch makers available in the area. Also, you don't have to ship your watch if you don't want to (like many places require nowadays). There are various ATM's close-by within walking distance. It took Mike about 15 minutes and I would recommend but, must know he is firm with his business and signs are posted that sales are final whether your watch works afterwards or not.

I do not recommend this guy at all! He doesn't give claim slips, he's rude and takes "precious"…read moreitem home for safe keeping. What a scam! My father took a clock there, and later passed. After several days of searching, we called him and he denied having it. When we showed up, there it was in his store. He refused to allow us to have it, even though we had proof it was my father. This guy made the situation much worse. He even wanted my DL, for what I'm not sure. Not sure what rock he climbed out of but he needs to return. One of the worst! Experiences ever. Doesn't know what customer service is and if your a female, forget the respect. I'd stay away from this place, and go somewhere else.

What a joke. This guy has old handouts and old information. He has no idea how to engage with…read morepeople, he just talks. He told me I would get teacher clock hours, what a lie. If you want to sit and not learn anything about anger, then go here. If you actually want help, go elsewhere. You could learn everything this guy teaches from a fifteen year old self help book. Unfortunately he gets a lot of referrals from employee assistance programs.

From the moment I stepped through the doors at FWCJ, I knew this would be different. The store…read moreitself feels inviting, stocked with a selection that seems to go on forever, yet the true heart of the experience is the people. Donna greeted me with a genuine warmth that told me she loves what she does. She's incredibly patient, taking the time to explain the nuances of history in the antique pieces, the metals, stones, and settings in a way that makes sense. She encouraged curiosity, inviting me to try on anything that sparked joy, no pressure--just possibilities. Brandon and Sean kept the energy high with their easy smiles and readiness to help whenever needed. The whole team made it feel less like a purchase and more like a thoughtful journey toward something meaningful. When we decided to upgrade our wedding rings, the experience only got better. I found a beautiful Art Deco piece that just fits what I was looking for perfectly. We both found pieces we love, the price was fair, and the service was flawless from start to finish. If you want a jewelry shopping experience that's educational, stress-free, and truly welcoming--where you're treated like family--this is the place to go. Five stars from us.

Sean helped me with my watch today and was very informative and was an absolute pleasure to work…read morewith. They have a cute little dog named Sam which made the visit even better. I would give Sean 10 stars if I could. Please reach out to them for your watch and jewelery needs

What a gem in Gig Harbor. I came it to have a bracelet repaired after a patient ripped it off of…read moreme at work. They repaired it while I waited!

Watch band broke so I stopped by Ken Walker Jewelers to see if they could fix it…read more Nice young lady fixed it while I waited, didn't charge me even though I offered and would have been happy to pay. I even got a really cool pen as a bonus. Small, local businesses are the best! Ken Walker Jewelers = Exceptional service and fantastic staff! They also have a great selection of beautiful jewelry!