Walked into this business after checking out a couple other jewelers in the area. The staff at the…read morefront desk was incredibly friendly and welcoming, and excited to talk to me about the work I wanted done on my jewelry. I had a sterling silver ring and a mixed gold ring resized, and the work was beautiful. Both rings were completed quickly and ready for pickup. My experience was so great, and the price of services so reasonable, that I went back to a jeweler I'd been at previously and requested my pieces back so I could take them to JD & Co instead! Would recommend this business and I will be back in the future!

I reached out to Johnny a while back and he has been the utmost professional, helpful, and…read moreunderstanding individual that I have ever worked with. The service was top notch. I recommend anyone that is looking to hire anyone out for any sort of Jewlery to reach out to Johnny and his team.

Thank you, Tim Morales at Benjamin & Sons for selling me a Grandfather clock that keeps good time,…read morechimes very pleasantly, and looks very good. First, I contacted Tim about a new Howard Miller mantle clock that was having issues. He did the warranty work on it. But, Howard Miller is going out of business, and the quality of their clocks seems not to be what they used to produce. Second, he worked on a 1920 Herschede mantle clock I bought on eBay. With me standing there, he pulled out the mechanism and it was clear that a part was broken. Plus, it did not look at all like the photo posted by the clocksmith on eBay who sold it to me. Tim did what he could. The reason I bought those clocks is that I want a mechanical clock that keeps good time, and neither of them do. But many Grandfather Clocks do keep good time, and I knew that Tim has some. So, after a conversation with him, I bought a 1988 Ridgeway Grandfather Clock from him. Tim and his son delivered the clock, set it up, and Tim gave me a brief overview. He also had the manual and original paperwork for me. It's beautiful, and after a few adjustments it is accurate to within a few seconds. It does play three different chimes, but I love the Winchester chimes, and this clock sounds wonderful. I expect to have it for the rest of my life. Note: Yelp says I'm in California. No, I'm in Olympia, WA.

Came in repaired my clocks. I have still two more that need to be done, but it is quick efficient…read moreand very reasonably priced would highly recommend him again. He arrived on time and was efficient and pleasant.

Nice little store and easy to get a watch battery replaced. I like to support small businesses and…read morethey do a great job.

Great little watch repair shop in Marysville, WA. I came in for a battery replacement for my Bulova…read moreMarine Star. The owners, Shawn and Katherine were happy to help and took care of it on the spot. They also added a sapphire crystal for a reasonable price. The owners have a clear passion for horology and were happy to talk about watches & clocks.

I took an older 1980's watch in to get new battery and cleaned. The staff was very knowledgeable…read moreand helpful giving me information on the watch. Great service and price.

Fixed my dad's old pocket watch and replaced the battery, quick turn around. Very pleasedread more

Owner Mike was an hour late from posted online start time but I called ahead to make sure the job…read morewas fit for his expertise and to arrange a meet time, which he answered promptly. When I arrived he said it was $30 for a battery change and $25 for a link change (he said if I needed two links which I had, but was missing one of the two pins that would be needed to hold the links together, it would be an additional $10 for the part). I tried to haggle as it is a cash only business, to which he added sales tax to the service. So just over 60 dollars for a battery change and one link put-on. I personally think he was overcharging $5-$10 per service performed (in this case, two). However, he is an expert with years of experience and one of the very few watch makers available in the area. Also, you don't have to ship your watch if you don't want to (like many places require nowadays). There are various ATM's close-by within walking distance. It took Mike about 15 minutes and I would recommend but, must know he is firm with his business and signs are posted that sales are final whether your watch works afterwards or not.

I do not recommend this guy at all! He doesn't give claim slips, he's rude and takes "precious"…read moreitem home for safe keeping. What a scam! My father took a clock there, and later passed. After several days of searching, we called him and he denied having it. When we showed up, there it was in his store. He refused to allow us to have it, even though we had proof it was my father. This guy made the situation much worse. He even wanted my DL, for what I'm not sure. Not sure what rock he climbed out of but he needs to return. One of the worst! Experiences ever. Doesn't know what customer service is and if your a female, forget the respect. I'd stay away from this place, and go somewhere else.

What a joke. This guy has old handouts and old information. He has no idea how to engage with…read morepeople, he just talks. He told me I would get teacher clock hours, what a lie. If you want to sit and not learn anything about anger, then go here. If you actually want help, go elsewhere. You could learn everything this guy teaches from a fifteen year old self help book. Unfortunately he gets a lot of referrals from employee assistance programs.

Sean helped me with my watch today and was very informative and was an absolute pleasure to work…read morewith. They have a cute little dog named Sam which made the visit even better. I would give Sean 10 stars if I could. Please reach out to them for your watch and jewelery needs

When we first came in we were welcomed in and told to wait for an available associate, no biggie…read more We walked around and looked at what they had. Brandon was the first to help us and apologized saying he didn't realize we were waiting. Again, no big deal he got right into figuring out what we had come in for. We said we wanted to look at engagement rights together and wanna see what we like and don't like cause how can you know unless you go try some on. We were then sat down with another associate, Sean. Idk if he was just looking to make only money that day but customer experience was horrible. He was asking what I was looking for I said I'm leaning towards a Dutch marquise but know they're hard to come by so I wanted to see marquise in person on my finger to get an idea if I'd like it in real life. Brandon had already laid out some marquise for me beforehand so Sean showed be them again and then talked AT me and explained what I wanted was an elongated hex... thank you, thats great to know although both are correct. He explained what cut and clarity were. Not something I was confused about but again, thanks. He pulled up some from his source and told us how much they were and it felt as if he was trying to make us leave or scare us away by mentioning the prices. Then he asked for timeline and my boyfriend didn't wanna say exactly what the timeline was in front of me and it's like a switch went off and he just wanted us out of his store. He was like okay well here's my card and lmk when you guys are ready. And then we just sat there in an awkward silence for a moment cause he dismissed us so fast we couldn't even process we were being kicked out lol. Anyway... I would not recommend coming here unless you can be perceived as being loaded, if you get what I'm saying. Horrible customer service from Sean. Brandon however, was great. Really wanted to support a jeweler local to us but I could never spend money at a place that treats their potential customers like this.

Watch band broke so I stopped by Ken Walker Jewelers to see if they could fix it…read more Nice young lady fixed it while I waited, didn't charge me even though I offered and would have been happy to pay. I even got a really cool pen as a bonus. Small, local businesses are the best! Ken Walker Jewelers = Exceptional service and fantastic staff! They also have a great selection of beautiful jewelry!

bring gold here. don't bring silver or pearls. i brought a few items for analysis. first, a pearl…read morehad been very poorly set at another jeweler, leaving epoxy on the pearl and setting and the pearl was off center. the ken's jeweler associate said it was the "best way that the prior jeweler had thought it should go" and said i should just live with it. that was my first sign not to bring pearls here. second, they say they can clean jewelry. i brought an abalone silver ring and asked for cleaning. she said why don't you just use a cleaning cloth and did a light hand polish and handed it back. so i didn't request any further cleaning services. they don't have on-site silver smithing. they use the same bench smith as every other jeweler in Tacoma, which has associated higher prices for send out and they cant do a consult directly as a result. so you can't plan repairs or new work in silver with the jewelers doing the work or even get a quote on site. they might be ok for gold but for silver or pearls, don't go. they don't have any personal knowledge.

About 5 months ago I came into Elie Jewelry hoping they would be able to help me with my making a…read morecustom ring for my future fiancé. Which not only did they help make exactly what she would want they guided me through the entire process. When I say first class service I mean first class would do it 1000x times over and they have earned a customer for life. The attention to detail and clear communication of the process was just what I needed. If you are a younger guy looking to propose or want to get your significant other something special they will be your first and last stop.

Very nice family owned jewelry. I recommend this business. They went above and beyond to fix a ring…read morefor me.