I trusted Johnny and his team many years ago and never wavered returning to have them enlarge,…read moresecure and clean my rings. The end result is outstanding and my rings are brilliant and look brand new!

My designer Mary took 3 outdated rings of sentimental value and turned them into 2 beautiful…read moretimeless custom rings. They will be rings to proudly give children someday. The entire team at JD&CO are amazing! Thank you for making my memories stay alive!

Thank you, Tim Morales at Benjamin & Sons for selling me a Grandfather clock that keeps good time,…read morechimes very pleasantly, and looks very good. First, I contacted Tim about a new Howard Miller mantle clock that was having issues. He did the warranty work on it. But, Howard Miller is going out of business, and the quality of their clocks seems not to be what they used to produce. Second, he worked on a 1920 Herschede mantle clock I bought on eBay. With me standing there, he pulled out the mechanism and it was clear that a part was broken. Plus, it did not look at all like the photo posted by the clocksmith on eBay who sold it to me. Tim did what he could. The reason I bought those clocks is that I want a mechanical clock that keeps good time, and neither of them do. But many Grandfather Clocks do keep good time, and I knew that Tim has some. So, after a conversation with him, I bought a 1988 Ridgeway Grandfather Clock from him. Tim and his son delivered the clock, set it up, and Tim gave me a brief overview. He also had the manual and original paperwork for me. It's beautiful, and after a few adjustments it is accurate to within a few seconds. It does play three different chimes, but I love the Winchester chimes, and this clock sounds wonderful. I expect to have it for the rest of my life. Note: Yelp says I'm in California. No, I'm in Olympia, WA.

Came in repaired my clocks. I have still two more that need to be done, but it is quick efficient…read moreand very reasonably priced would highly recommend him again. He arrived on time and was efficient and pleasant.

Shawn and Kat were great! They cleaned my Rolex and shared…read moretips and so much more knowledge about watches I didn't know about. They were quick, honest and friendly. My watch looks good as new.

We live in Mount Vernon and had taken our heirloom watch to several places for repair without any…read moreadequate outcomes. We contemplated going all the way to Marysville to "Timing is Everything" but are SO GLAD we made the trip--they had it up and running in minutes for a very reasonable price. The staff there is knowledgeable and very friendly too. Would give 10 stars not just 5!!!

Fixed my dad's old pocket watch and replaced the battery, quick turn around. Very pleasedread more

I took an older 1980's watch in to get new battery and cleaned. The staff was very knowledgeable…read moreand helpful giving me information on the watch. Great service and price.

Top Time Watch Repair was helpful and quite incredible actually. He revived my 3 wrist watches with…read moredifferent set of problems and they work great now. Also help with band selection and customizing it for one of my Skagen watch.

Over $130 to fix my watch, and it died again a week later. Avoid this place at all costs!!read more

What a joke. This guy has old handouts and old information. He has no idea how to engage with…read morepeople, he just talks. He told me I would get teacher clock hours, what a lie. If you want to sit and not learn anything about anger, then go here. If you actually want help, go elsewhere. You could learn everything this guy teaches from a fifteen year old self help book. Unfortunately he gets a lot of referrals from employee assistance programs.

Took my ring in to get a couple of stones replace recently. Everyone in the store were very…read morehelpful. I got my ring back within a week and it looks amazing. Definitely going to take more of my rings in to get stones replaced.

From the moment I stepped through the doors at FWCJ, I knew this would be different. The store…read moreitself feels inviting, stocked with a selection that seems to go on forever, yet the true heart of the experience is the people. Donna greeted me with a genuine warmth that told me she loves what she does. She's incredibly patient, taking the time to explain the nuances of history in the antique pieces, the metals, stones, and settings in a way that makes sense. She encouraged curiosity, inviting me to try on anything that sparked joy, no pressure--just possibilities. Brandon and Sean kept the energy high with their easy smiles and readiness to help whenever needed. The whole team made it feel less like a purchase and more like a thoughtful journey toward something meaningful. When we decided to upgrade our wedding rings, the experience only got better. I found a beautiful Art Deco piece that just fits what I was looking for perfectly. We both found pieces we love, the price was fair, and the service was flawless from start to finish. If you want a jewelry shopping experience that's educational, stress-free, and truly welcoming--where you're treated like family--this is the place to go. Five stars from us.

What a gem in Gig Harbor. I came it to have a bracelet repaired after a patient ripped it off of…read moreme at work. They repaired it while I waited!

Watch band broke so I stopped by Ken Walker Jewelers to see if they could fix it…read more Nice young lady fixed it while I waited, didn't charge me even though I offered and would have been happy to pay. I even got a really cool pen as a bonus. Small, local businesses are the best! Ken Walker Jewelers = Exceptional service and fantastic staff! They also have a great selection of beautiful jewelry!

Very nice family owned jewelry. I recommend this business. They went above and beyond to fix a ring…read morefor me.

My husband purchased a ring for me last year while he was overseas. I am a bit...uncoordinated,…read morewe'll say (clumsy, I'm clumsy! ). I hit the ring on EVERYTHING. Of course, that leads to a broken ring. We're moving soon, across the country, and I was very concerned about not being able to get my ring repaired before we left this area. However, Elie came to my rescue! She was able to repair my ring ahead of schedule and did an impeccable job! While I only saw one break, she found two other cracks and repaired them, then polished it so that it looked better than new! And all of that was done with incredible customer service, smiles, and for a reasonable price.