There was a mix up with my ticket. Long story short, they went above and beyond to make it right by replacing my item with something that made me more than happy. They by no means had to do anything at all; could have said it was my fault and my problem, but they took care of me. That stands out in this day and age. Big shout out to Bart, and Juan for hooking me up. Appreciate you guys big time! I will definitely be directing my business, and recommendations towards Elite Pawn from now on. With respect, Jonathan Rosebrock read more

Horrible service. Don't recommend coming here for anything. Horrible quality and rude employees.

Susan was very professional and helped me unload some gold and the price was right. They are very good and k own their business well. Great experience from start to finish. Have returned a second time and $$$$ made my day! read more

Initially there was a mishap here at elite pawn and I purchased a necklace that turned out to be less carrots than what the purchase price indicated, and in a knee jerk reaction I posted a bad review on this company and it sat here on Yelp for 3 years, and I have to be brutally honest about the fact that I feel guilty for that review because I honestly did not give them the opportunity to make things right with me before I wrote that review and I could have in hindsight brought it back to them and they would have gave me every penny back that I lost it's obvious that they purchased the necklace that was tested using the old acid test method which had its deficiencies, they now use a element analyzer that they invested at least $20,000 in and it allows them to analyze gold and each of its elements in the gold that give it its carrot designation and for that reason and several others they are Now experts at analyzing gold when it comes off the streets , better than they ever were before ,they have made their entire process much more efficient and accurate and if I'm honest with myself and the community I have to admit that after reading the return policy at elite pawn, and to be fair, they have a better return policy than any other pawn shop I've ever seen but yet and still I was concerned that if I was honest with them about the fact that I had that the chain tested and it wasn't the carrot designation that I purchased the chain at, I was worried that elite pawn would not give me my money back, and the reality of the situation is irrespective of that I should have gave them the opportunity to make things right before I wrote a review and for that reason alone I am publicly eating crow at this moment and I am feeling very guilty in this moment because 3 years later I reached out to Moe and tried to express my standing on the situation and Moe and the rest of elite pawns ownership had no contractual duty to refund me anything in that moment however ,they did, and it shocked me because I'm not used to seeing businesses that are obviously trying to survive in a rough economy out here like everybody else, still go the extra mile like that for a guy that in reality didn't deserve it because I left a review on Yelp for 3 years that I should have not written , until I gave them and honest and fair opportunity to make things right .....I just assumed that they wouldn't make things right because I'm jaded like everybody else out here and I've been done bad by so many companies that I just didn't think that one would actually do me right and it was for that predisposed bias from past experiences that I didn't give them a chance and you know what that's on me because they did make things right with me and they paid me every penny I lost and so for that reason alone I am publicly saying I believe this company is solid company they employ people in the neighborhood that desperately need jobs with living wages they bring commerce and economy and funds into a community that is struggling and they're just generally good people I mean when I went in there last night to pick up the remaining $1,200 that I lost on the purchase of a chain I fully expected the staff members and the owner and everybody to be mad at me and and not treat me with much hospitableness however even that predisposed expectation was erroneous because they were nice to me even when I didn't deserve it and so they're very courteous they're very professional and stand up guys they're always happy in there and they're always nice and I honestly feel ashamed for writing a bad review on this company I would advise anybody that needs gold or would like a pair of Jordans , want a loan , or for any reason ,, to go to elite pawn shop,, these are good people, these people are solid, and I was out of pocket for writing anything bad about them ...the ownership in the management in this company are excellent and I wish I would have never wrote anything bad about them and I intend to do business with them in the future they were gracious enough to allow me to come back in there and still do business with them and I intend to I would recommend anybody that needs anything that they provide to go in there and get it because these people bring jobs and money into our communities I am sorry I wrote anything bad about them,. I say this sincerely and with 100% transparency read more

They have amazing customer service. If you ever need a loan, dont go anywhere else. Good inventory and beautiful pieces of jewelry!

These guys have the best selection of jewelry of all pawn shops in town. I went shopping all day going to 7 different shops looking for rings and these guys by far have the best quality. The value and pricing is the best and I will be back for more pieces because of this. The workers were also very helpful and patient good job at running a great business read more

Elite Pawn - Vs diamond ring - Pawn Shops Near Me - Federal Way, Washington

Bought a 14k gold bracelet and their selection is amazing everything you would want is there if your looking for any gold pieces and silver they have everything! Go check them out read more

refused to give me a loan on a high end item. I will never go back. They looked at my $2000 pedal like it was junk and told me "We don't have a way to test it". Bad customer service. read more

I have purchase several items out of a meat pond jewelry tennis shoes you name it they have it I enjoy going there easy way plenty of time to get your stuff out of layaway I enjoy the atmosphere the employees a real respectful and listen to your needs read more

Elite Pawn - Pawn Shops Near Me - Federal Way, Washington

Hands down one the best shops I've been too in Washington, very friendly, good selection on products made two purchases on two very good lap tops one for my job a couple weeks ago. and just today my wife needed one for her work as well. Good value of lap tops for a very good price .. staff is always welcoming when we come in. GRACIAS AMGIOS!! read more

Great service. Went to buy something from offerup post, no hassle and fast transaction!

There very rude this is the auburn store don't take time to talk to u just bang on there cheap computer then say not interested a air purifier in the box payed 175$ didn't even make a offer don't go there I've tried doing business with them before never again there the worst can't believe your in business read more

I love this pawn shop. They price stuff to sell. They have remodeled making it safer for there employees making everyone have to show there face to the camera before coming in. Glad that did this makes me feel safer as a customer too. It's a small shop so don't expect a huge inventory but what they have is priced to move. read more

By far the best pawn shop I have been to in Washington, a good mix of tools and designer Bags and electronics, the staff is also very helpful. It's a must stop for me when I am in the area. read more

Fast friendly and having fundamentals with operating a pawn shop. Knowledgeable with items and gives top dollar for your items.

Best pawn shop i've ever been too, they have some amazing shoes and great prices on all of them, i got air jordan 4 black cats for an amazing price. They were legit checked just like all of their shoes. i also saw so many great prices on cameras and air pods/air pod pros. All of the employees were so nice and i had such a great experience. This is definitely a place to go! read more

I have been here several times in the last 3 years. I have bought drills and other tools, my dad bought a bunch of their gold and silver jewelry and one of the guys, Bart even took time to price a sword my daughter found at a swap meet. Good prices and good people. A cut above the typical pawn shops I've been to in Seattle and Bellevue. read more

Best in the area by far. Super friendly and helpful employees. Good covid protocol and also knowledgeable. They're not rude when you come in to sell gold and stuff like their competitors. read more

I highly l Do not recommend this place! They are pretty much thiefs. they don't talk to you with transparency or maybe the people that works there just dont know about certain things. like for example in my case. I brought my 21k yellow gold with a 4.5 k black diamond. well, the guy that works there just literally made me very upset just for the only fact that he told me that my ring was not a good. he told me that it is a real gold but with the a onyx stone but not a black diamond. I was just like.... Are you kidding me right now? He used a device that is a diamond tester but he didn't use the device properly. And I saw the whole thing. this guy really need to be careful when it comes about things like that. bec there's gonna be customer that they know exactly what they have. like in my case this guy probably didn't know that I knew exactly what I have. he didn't even have the amount of money that I was asking for loan. He even told me that. that he didn't have that amount of money. So " tested it " and he told me that my diamon was an onyx stone. smh. read more

Brought merchandise in to possibly sell. I was told "take that shit to the next shop, or post that shit on OfferUp" I didn't feel that it was 100% the most professional thing to say but okay....I guess this guy runs his business as he sees fit and if you waste his time he'll become an asshole about it real quick, I respect his employee though, very friendly and patient with me....overall not worth the visit read more

One of the best around in Washington they are some great peoples to do business with fair prices

Best Pawn shop in the City, I've been coming to see Moe for years, get things that I want for very reasonable prices, Today I just picked up some Christian Louboutin shoes and some airpods! Every time I'm on my way home from work I got to stop by, and majority of the time I never leave empty handed. I appreciate everything they have done for me with loans when I was struggling and getting things I've dreamed of getting for great deals, I recommend this pawn shop to any and Everyone, there is something here for you! read more

Elite Pawn - Pick ups for today - Pawn Shops Near Me - Federal Way, Washington

Excellent service great values. Got some great deals on 2 seahawks jerseys. And a emerald ring my fiance loves Elite Pawn . KAI & Nancy from Hawaii. read more

Elite Pawn - Pawn Shops Near Me - Federal Way, Washington

My boyfriend lives down in Federal Way, we were out looking for a ps4 when we noticed a new pawn shop, Elite Pawn caught our eye. We went in and OMG such a clean pawn shop. I have been in may pawn shops, most of them dirty with dirty stock and a musty smell. Elite is clean and you can tell was carefully selected by the owner. Everything in the store was clean and presented nicely. Once we walked in we were greeted by one employee, the other was helping a customer who was trying to pawn something. They gave us our room to browse then approached us after a little to ask how we were doing any if they could help. In regards to their prices, from what I know, very reasonable. Owner is always there so you may be able to swing a little discount. I love pawn shop shopping, esp dvd browsing, my boyfriend and I will be back. Such a great experience we immediately told out in-town family. read more

Great place. Allot of nice items and the people here are very helpful and nice. I recommend anyone looking for good deals on many things from TV's, DVD's,tools and jewelry to come here read more

Looking at some of the other reviews, I feel like I am part of an echo that will go on for a long, long time: this shop, and especially the owner, are truly elite. I've dealt with the owner twice, pawning a high-end video camera, and that first time, he dealt with me cordially and honestly, giving me a better price than what other pawn shops offered. What impressed me most was how sharp he was. His humble shop runs like a Patek Philippe watch; he's aware of all the customers, asking what he can help with, giving advice for other workers, being very friendly, and doing his job remarkably well. When I returned the second time, a couple years later, he remembered me and the camera I had pawned! And it was like seeing an old friend, until I realized, no, this is seeing an old friend. This is the type of service that promotes repeat customers, of which I am one. He again gave me a great deal and was easy with the negotiations, saying, "I know you'll be back for it again. No problem." I also purchased some speakers and he asked, "You want to hear them?" To which I said, "No, you trusted me, and so I trust you that they work." He paused and said, "Well, if we're talking about trust, I gotta make sure they work! I don't want you to go home saying, 'He screwed me!'" Hahaha! Then I was again sent off cordially. All in all, if you're looking for a great pawn shop in Federal Way, stop looking. This is it. read more

Always provides great localized service! A pawn shop you can really build a relationship with! Highly recommended shop. Great products, fair loan prices and terrific staff! read more

I have been doing business with this place since it opened. The owner Moe is on another level when it comes to customer service. He always gives fair prices and his rates are the lowest I've seen. I am a customer for life! Keep up the good work. read more

Initially after a misunderstanding with this business I gave this business a 1 out of 5 star rating. The owner soon reach out to me and was able to get everything figured out. As a business owner I know how important customer service is and this owner really outdid himself and prove that his customers come first. This owner just got himself another lifelong customer. I highly recommend this pawnshop over any other have been to and they really do put their customers first. read more

People in the store are awesome : especially the white girl : sorry don't know the name : she is very tall and takes time to help her customer read more

First time visiting a pawnshop in awhile--needed to do some last minute holiday shopping. The employees where friendly, their service was great and the deals where awesome. read more

Place is clean and organized- made it easy to browse... The service was friendly and super fair. Mo was awesome to deal with, he was honest in his opinions with my items and even told me where I can get better prices on some of the items he didn't need. RARE thing to find in a pawn shop. Highly recommend Elite Pawn! read more

A great business. Professional, friendly service and upscale merchandise. Have purchased Nikon binoculars and a DSLR lens here plus camping gear, a car vacuum and today some Sony speakers that retail at $190. Got them for a fraction of that. Also comb their DVD racks for the classics. Heats prices. read more

This is the best pawnshop in King County, maybe in all of Washington; they're as good as it gets. I prefer Elite Pawn in Federal Way for many reasons. Not only do they provide excellent customer service, but the hours are great, there's 15% less fees than most places (no missing ticket fees, etc.), they have decent prices, and they'll give you a fair price for items you trade in. There really isn't any reason to go to any other store because they even price match if you can prove another store's price is lower. Every time I go there I leave feeling great; in all of my years going there I have never left the place feeling scammed or mistreated. I even purchased the dell laptop that I'm using to write this with at Elite Pawn, which was a great price and works just like new. Everyone that works there is great. Once you go in, you'll never want to go anywhere else ever again. One time when I got a loan for my laptop, Mo actually gave me money to purchase a new charger after mine was accidentally damaged at the part where the cord comes out of the ac/dc power adapter. Any other place would have given me a hard time or wouldn't have taken responsibility at all, but Mo at Elite Pawn didn't give me a hard time at all and after being unable to find a charger to replace mine he didn't hesitate to give me the cash I needed to replace it. He even let me keep the damaged one too. Thanks Mo, you guys are always killing it. read more

We have known Mo since he worked at Pawn Pros. We followed him to his store Elite Pawn. He is the best. Love the workers. Great prices, great loans, great selection! read more

Good products at a great price. Friendly staff and very clean and organized. Would recommend to anyone. They also have a lot music equipment and power tools read more

You guys are real professionals before going to the leap on I was not a big fan of pawn shops but now I know there's at least one pawn shop that's ran and owned by a good guy. Drove up there to buy a DeWalt drill about a 45-minute drive and I called before I went and they told me that they had the drill that I saw online when I got there they did not nor did they have one like it everything else was more expensive the owner stepped in and gave me a complete upgrade and basically let me pick out the nicest drill in the store because they have made mistake grateful I went to these guys check them out read more

This place is definitely Elite!! It's THE highest level of class in ANY pawn establishment here in the valley!! The jewelry that they showcase is absolutely top of the line beautiful beautiful pieces. Monica was wonderful and Larry the owner was so incredibly helpful and sincere. This is now a 3rd generation family business. I highly recommend it whether you're looking to purchase or looking to sell or a loan. You won't be disappointed. read more

my review is not on elite pawn but on hyw p the guy who said the necklace was fake only fake thing is hyw p or i mean robbert northrup its pretty cool u had money to do that but not pay me real classy dawg theres people in everyones life u wish u had never met or been nice to this guy is scum he did 21 years for beating up his girlfriend and taking her hostage after she messed up a drug deal beat the brakes off the poor girl so he gets sentanced to 21 years so he joins the a.b a white boy gang just to turn around and snitch on them to get a lighter sentance so the a.b found out and decided to have a little fun boring out his back door good enough that he sued the state of washington for not protecting his not so virgan ass they stuffed him like a thanksgiving so he gets out oh yeah he did all 21 years becuz of the bullshit he did while in there but he get out 2 mill richer then he went in for damages done to his pooper what does he dohe becomes a drugie drug deal who sells heiroin to jr high kids and i guess that money was hard earned prolly wouldnt of been bad if he lived by a code and not a snitch or just said oh daddy i likey when u do my bottom my father and i did work on his house he paid in fake money to my dad and just didnt pay me at all everything i stated above ispublic acces dorry for miss spelling im just so mad this scum bag was out buying chains when he owed me 3000 5 stars read more

For me best pawn shop in federal way the movies are 1.00 and one time i told him that a dvd that i wanted had some small scratches the boss just said i could have it for free. The blue ray players are like 30 bucks or so. Cool pawn shop. The buy back rate is like really low if you pawn something read more