Excellent and quality work, efficient service, easy to find and get in/out of. Will return for…read moreother services.

Just got my vintage Omega back from Nesbit's and I can say that from start to finish I was more…read morethan pleased. Jan was a delight to speak with and she kept me up to date on the work. My newly restored watch look like the day it was made! Would leave 10 stars if possible.

HOTW shop on Lake City Way. Thought I'd never find parking but each time a spot has been available…read moreright in front of the shop. Been looking for a clock repair shop for awhile and based on the positive Yelp! Reviews thought I'd give him a try. Brought in a mantle clock that I hoped to run. When I walked in with, the gentleman who assisted me told me more about the clock than I knew (American-made, about 140 years old). Alex cleaned and oiled it and gave me a new key to wind it because the old key was stripped. I thought the price was reasonable. Clock bongs away happily now. Alex now is repairing my 50 year old Seiko wrist watch after figuring out what had worn out. Can't wait to get it back. Alex is a man of few words but knows his clocks and watches. Based on the foot traffic when I've been there, I'm not the only one who trusts his expertise. One comment: cash or check only.

Knowledgeable, competent, and fairly priced. I haven't trusted anyone else with the vintage Rolex…read moremy father gave me.

Jerry has tuned up both of my 1980s vintage mechanical Seiko dive watches. Both keep better time…read morenow than when I first bought them. I highly recommend his shop.

Great and timely service! Also easy to find Jerry's office from the lobby since there is a…read moredirectory and concierge at the front desk. I took my mom's Seiko from '88 to be resized and the battery replaced on a Tuesday afternoon and had my watch back in an hour. The Seiko works just like new and fits perfectly, completely worth the reasonable price of repair. Thank you!

Quick, affordable, and local!…read more I took my watch to Watchworks (which apparently moved to Mercer Island) to get my battery replaced. I generally just wear my Apple Watch so this one was collecting dust, but when I tried to replace it myself, I dint feel confident and put the pin back. They were closed on Monday so I left a voicemail to confirm the service and just stopped by. Upon replacing the battery, she mentioned that there was a run missing to hold the watch strap in place and she offered to fix that as well for an extra couple bucks! I sat inside the establishment while we worked, and she got it all done in less than 10 or so minutes for under 40. It was rather pleasant experience, Would definitely recommend.

It's getting more and more difficult to find someone who could work on watches since people don't…read morewear traditional watches these days. I am still wearing my old analog watch that I have to replace the battery every other year. We thought we would have to go out of the Island to find someone. One day, my husband found the Watchworks on Google and gave it a try. He was very happy with the work, and he recommended me to replace my watch battery here. I actually got my watch battery replaced in Japan during a recent trip, but less than a year the watch started to stop suddenly. It would restart again if I turned the knob. Until one day, no matter how hard I turned the knob, I just couldn't get it moved again. I came to the Watchworks. I told Karen that I might have got a battery of poor quality, and I asked her to replace. She immediately replaced the battery, but the watch still couldn't move. She started to examine closely and identified the problem was on the movement, not the battery. She explained to me that she would need to order parts to get it fixed and that it might take a few more weeks. Two weeks later, Karen called and informed me that the shipment she had received was not good, so she had to reorder, which would take a longer time. Another passed, Karen called me that my watch was ready for pick up. I went to pick up my watch. My watch now is working again! Yay! The price was reasonable. The battery replacement costs $20. The total for movement repair and battery replacement was $65 + tax. It's hard to find such a reasonable price these days.

Fabulous service Excellent work!…read moreI had a ring reworked and was very happy with the results! Reasonable cost and great communication!

Raffi is a miracle worker - we were stopping over in Seattle and I needed to resize my…read moregrandmother'e ring before we left the next day for her 90th birthday party. He squeezed us I and had my ring ready to go in just a few hours (thank god!)! it feels so amazing to be able to wear her ring - thank you for this priceless gift!

Jamie was extremely helpful in evaluating some heirloom jewelry for me. He was both knowledgeable…read moreand kind, giving me honest assessments of market value while exhibiting tact and understanding of the sentimental value of the items I brought in to his shop. He made the experience pleasant, did not pressure me at all, and gave me good value for the few items I decided to sell. Also, Baraka Gems uses a nifty little machine to determine gold content, not a scratch test, so my pieces weren't damaged. I had previously visited another company, which did use scratch tests, without warning me in advance. Upsetting! I highly recommend Baraka Gems, and am very glad I found them!

Very rude Spoke with me over the intercom…read more I guess they judge by the look to see how thick is your wallet

Hello this eclectic watch boutique @ U- Village is wonderful place to geek out with fellow horology…read moreexperts. They offer a very nice variety of time piece brands to choose from. Just a note the do not carry or sell 'The Rolex ' which is tragic however also a good thing. I felt this lets sales staff really stay focused on FRANKS needs and desires on time pieces.. Every time I browse new pieces here I really enjoy the staff, they are so friendly and well educated on the watches. For example recently was inquiring on new Norqain model being released soon and the two sales associates and myself were huddled around computer discussing the uniqueness of it and then a young lady pointed out the cool LUME specs on the watch band which I had not noticed prior that conversation. We laughed at who's gonna land the new Norqain " ENJOY LIFE " series about to be released any day . My bet was the young lady with iPad doing the deep dive into the spec's of the watch.. # 1 reason why you should shop here is the staff. Amazing and will give you that personal attention you deserve when purchasing a high end timepiece. This staff is not like pretentious or aloof sales staff of downtown or Bellevue Square stores. Hope you enjoy this Ben Bridge location as much as I do... Thanks for being real and knowledgeable it's very refreshing..

We can always trust Ben Bridge to have top quality merchandise, fair pricing and helpful staff.read more

I can't thank the jewelers enough! Very highly recommend. When my wedding ring was stuck on the…read morewrong finger they were able to quickly remove it without cutting it off after I had tried for several hours. They even cleaned/polished and provided me with a new silicone sizing coil. The Seattle location is absolutely beautiful - you can actually see the jewelers working on pieces in the back. Be prepared to spend at least an hour looking at everything! Thank you, thank you, THANK YOU!!!

We worked with Sasha to have a custom engagement ring made for my daughter-in-law using diamonds…read moreand sapphires from my mom's earrings. Sasha was wonderful to work to with and kept us up to date throughout the entire process. The ring turned out beautifully and will be a treasured family heirloom for years to come. Thank you