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    Wens Quick Repair

    5.0 (1 review)

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    Services - Wens Quick Repair

    Watch cleaning

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    2 years ago

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    Federal Way Custom Jewelers - Custom engagement rings are our specialty- like this pear shaped Diamond halo ring.

    Federal Way Custom Jewelers

    (120 reviews)

    $$

    Sean helped me with my watch today and was very informative and was an absolute pleasure to work…read morewith. They have a cute little dog named Sam which made the visit even better. I would give Sean 10 stars if I could. Please reach out to them for your watch and jewelery needs

    When we first came in we were welcomed in and told to wait for an available associate, no biggie…read more We walked around and looked at what they had. Brandon was the first to help us and apologized saying he didn't realize we were waiting. Again, no big deal he got right into figuring out what we had come in for. We said we wanted to look at engagement rights together and wanna see what we like and don't like cause how can you know unless you go try some on. We were then sat down with another associate, Sean. Idk if he was just looking to make only money that day but customer experience was horrible. He was asking what I was looking for I said I'm leaning towards a Dutch marquise but know they're hard to come by so I wanted to see marquise in person on my finger to get an idea if I'd like it in real life. Brandon had already laid out some marquise for me beforehand so Sean showed be them again and then talked AT me and explained what I wanted was an elongated hex... thank you, thats great to know although both are correct. He explained what cut and clarity were. Not something I was confused about but again, thanks. He pulled up some from his source and told us how much they were and it felt as if he was trying to make us leave or scare us away by mentioning the prices. Then he asked for timeline and my boyfriend didn't wanna say exactly what the timeline was in front of me and it's like a switch went off and he just wanted us out of his store. He was like okay well here's my card and lmk when you guys are ready. And then we just sat there in an awkward silence for a moment cause he dismissed us so fast we couldn't even process we were being kicked out lol. Anyway... I would not recommend coming here unless you can be perceived as being loaded, if you get what I'm saying. Horrible customer service from Sean. Brandon however, was great. Really wanted to support a jeweler local to us but I could never spend money at a place that treats their potential customers like this.

    Lisa Esztergalyos, Jeweler - Before Lisa...

    Lisa Esztergalyos, Jeweler

    (106 reviews)

    $$

    Fairmount Park

    I had a broken box chain necklace I needed to get repaired. I did some research and looking around…read moreand found Lisa Esztergalyos's Jewelry shop in West Seattle and decided to take the chain there to get worked on. I dropped it off and less than 2 weeks later was contacted to pick it up. My experience was very good, both dropping it off and picking up the necklace. The repair was professional and well done. Cost was what was expected for that type of work. If you have some jewelry in need of repair, you should contact Lisa and see what she can do for you.

    I came in to get my engagement ring resized (which was purchased elsewhere) and Lisa was such a…read morewarm and friendly person to work with. She made me feel very comfortable and was patient in helping me decide what size to size down to. I was debating between 4 and 3 7/8 for a long time and she advised doing a size 4 because I will eventually wear it with a wedding band, and having 2 rings apparently makes it feel tighter. So I tried on some sample wedding bands while I was there to get a feel of it, and she was right! Something I never would have known myself. Also incredibly fast service - 2 day turnaround time. When I went to pick up my ring, Lisa also let me know that I could stop by whenever to get my ring cleaned on the house. She truly cares about her clients and is happy to lend a helping hand and I so appreciate that about her! Cost was $110 pre tax, about $121 post tax.

    Wens Quick Repair - watch_repair - Updated October 2026

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