Excellent and quality work, efficient service, easy to find and get in/out of. Will return for…read moreother services.

Just got my vintage Omega back from Nesbit's and I can say that from start to finish I was more…read morethan pleased. Jan was a delight to speak with and she kept me up to date on the work. My newly restored watch look like the day it was made! Would leave 10 stars if possible.

I just stopped by here to get my watch battery replaced. I imagine I overpaid at $40.89 to get a…read morewatch battery replaced, but I will say I walked in and out with no appointment in less than 5 minutes. When I walked in he was talking with a customer that had a few clocks; either selling them or repairing them. The owner stopped what he was doing and changed my watch battery. So, I may have overpaid, but this was the easiest thing ever. No wait and no dropping it off and returning another day. Super fast service. Sure, I could have figured it out with YouTube and a cheap battery, but it's done and I don't have to fuss with it.

Watch battery replaced on the spot, no waiting. Easy street parking. I brought cash. Highly…read morerecommend.

Great and timely service! Also easy to find Jerry's office from the lobby since there is a…read moredirectory and concierge at the front desk. I took my mom's Seiko from '88 to be resized and the battery replaced on a Tuesday afternoon and had my watch back in an hour. The Seiko works just like new and fits perfectly, completely worth the reasonable price of repair. Thank you!

Jerry has tuned up both of my 1980s vintage mechanical Seiko dive watches. Both keep better time…read morenow than when I first bought them. I highly recommend his shop.

Probably the most pleasant customer service experience I've had - and I was a walk-in unknown…read morecustomer too. This is a wonderful jeweler's and I can attest to such, as a diamond cutter of thirty years experience.... I was not charged (even when I insisted) for polishing a personal piece of jewelry-

I can't believe it, but they lost a very valuable 19 century ring which I had left with them to…read moresell for me on consignment. Don't go there. They aren't trustworthy!

Outstanding service. Took a watch that was a difficult repair and he got it done. Had hidden…read moredamage and difficult to find parts. Kept me updated at every step. Honest and friendly. Can't imagine taking any watch for any repair to anyone else.

We've been coming here multiple times to get our watch batteries replaced. Always a smile on his…read moreface!

Knowledgeable, competent, and fairly priced. I haven't trusted anyone else with the vintage Rolex…read moremy father gave me.

I have used Alex for years, so much so that even tho we moved to Edmonds we haven't used anybody…read moreelse. Alex provides quick & professional service for ANY brand, bar none. He does have a helper & if you come into Alexs' shop with an expensive or complicated watch, leave & return to the shop when you know Alex is there; he's the one with black hair.

Fabulous service Excellent work!…read moreI had a ring reworked and was very happy with the results! Reasonable cost and great communication!

Raffi is a miracle worker - we were stopping over in Seattle and I needed to resize my…read moregrandmother'e ring before we left the next day for her 90th birthday party. He squeezed us I and had my ring ready to go in just a few hours (thank god!)! it feels so amazing to be able to wear her ring - thank you for this priceless gift!

I worked with Ashlen at Baraka Gems designing a custom engagement ring. The process from start to…read morefinish was amazing, Ashlen is an incredible designer and a delight to work with. I was also around to witness other designers in the shop working with clients and I am confident that regardless of the designer you will be in good hands. I look forward to working on my next custom project with the team at Baraka.

Jamie was extremely helpful in evaluating some heirloom jewelry for me. He was both knowledgeable…read moreand kind, giving me honest assessments of market value while exhibiting tact and understanding of the sentimental value of the items I brought in to his shop. He made the experience pleasant, did not pressure me at all, and gave me good value for the few items I decided to sell. Also, Baraka Gems uses a nifty little machine to determine gold content, not a scratch test, so my pieces weren't damaged. I had previously visited another company, which did use scratch tests, without warning me in advance. Upsetting! I highly recommend Baraka Gems, and am very glad I found them!

Grumpy, unhelpful, and rarely open…read more I needed a watch repair so I called multiple times and they never returned my call. When I stopped in, I pulled out my watch and the man grumbled and pointed at the woman without saying anything. The woman said she "doesn't do watches anymore." When I asked for a recommendation, she said she didn't have any. I live nearby and often walk past the store; they rarely seem to be open, even during their listed hours.

Jack K. Seattle, WA…read more Took my Beehive Seth Thomas Mantle Clock to the Ballard Time Shop. Donna, the woman working at the shop, said it needed to be cleaned and charged me $400. She also said that the former clock repairman had died, but she had a retired "engineer" that worked on the clocks, which right there was a red flag. I was told it would take two to three weeks to clean. It took five. When I tried winding it after I took it home, I found Donna had replaced my original brass key with a metal key made in India that didn't even fit my clock. Over the phone, Donna started arguing with me that she had given me the key I had brought in with my clock. When I returned to the shop with the clock and the metal key that didn't fit my clock, Donna tried claiming that the friend that was with me when I picked it up must have picked up the metal key from the counter. She would never answer directly what had happened to my key. She finally gave me the only key she said she had that would fit my clock. It wasn't my original one. As I was winding my clock three weeks later, a metal part dropped out of the the mechanism inside. Since then my clock doesn't chime properly. For example, it will chime four times when it is six, making a noise when skipping the other two chimes. At twelve, it doesn't chime at all. Supposedly my clock was only going to be cleaned. I suspect that Donna, or her "engineer" clock repairman, replaced the original mechanism with another. I plan to take my clock to another clock repair shop to see if I can get it fixed. I would never take it back to the Ballard Time Shop.