Wen was so helpful and kind, my grandfather's old Seiko was fixed perfectly, nice new band, and he…read moreeven gave me advice on how to take care of it better (avoid water because the seal is aging!) Thanks Wen

From the owner: WGM Jewelers/ Wen, is still providing watch repair and jewelry repair services. He has moved from…read morehis location on 23rd and S. Main St. This is his new location: Wen’s Quick Repair.

My necklace chain broke while touring Bainbridge Island yesterday. Fortunately, the pendant & chain…read morefell between my shirt and body. Located Joseph's to buy a new chain. The jeweler inspected it and repaired it for no charge. I'm able to continue my trip wearing the necklace. Thank you Joseph's.

Now that my project has been completed, I owe an updated review. I'm giving an overall 4-star score…read moreprimarily because of the pricing. While the customer service is great, they charge a significant premium for being considered "premier" jewelers in Bellevue. I initially brought in a special gemstone with a chip to get repolished. I was originally quoted around $1,000, which felt very high. After I mentioned finding a place in Kent that quoted $300, they brought their price down to around $450. The repolishing job turned out fantastic! Since they did a great job on the gem, I decided to ask about making a custom ring. I wanted a size 10 gold setting with two small accent diamonds. They found three diamond pairs ranging from 1.14-1.33 total carats. Their estimated total for the 14k gold setting and natural diamond pair came out to $14,050-$17,956, which is very high for a ring, in my opinion. When I asked about lab-grown diamonds instead, the estimate dropped to $9,800-$10,300. Breaking down the math: They estimated $5,000-$6,500 for just the 14k gold setting itself. That leaves roughly $4,000-$5,000 for a ~1.33 ctw pair lab-grown diamond pair, which based on my search online should only typically costs a few hundred dollars. That is an enormous markup! I decided to go with another local jeweler who quoted around $8,000 total to make the exact ring in higher-grade 18k gold, including CAD design, setting, and two side diamonds (~0.70 ctw). Overall, the customer service here was great and the store atmosphere is lovely, but the pricing carries a massive markup compared to the rest of the market. Taking off one star purely for the cost.

I had wonderful experience at Joseph Jewelry selecting and buying an engagement ring for my…read morefiancée. Evette guided me through style selection knowingly, she made a really short timeline feel like a breeze, and best of all, my fiancée loves the ring. I was emotional when I first saw the it (which Evette dealt with graciously), and I'm getting emotional re-living it in this review. Thanks, Evette and team. It meant so much that you were able to make it all happen in time for our trip to Tofino for the proposal. It was so special. I appreciate you.

I had a very nice gold bracelet that needed a repair. Tony at Joseph's was professional and…read morefriendly in evaluating and quoting the repair. It was expertly done, the piece cleaned, and it is once again beautiful.

They were a professional, efficient and wonderful jewelry shop to fix my necklace. I had a broken…read morenecklace and they fixed it within five days. It was a simpler fix so it didn't take as long as the projected two weeks. The office staff were really friendly. They had a good selection of jewelry too. It was reasonable price to get it fixed. They did a pretty good job too. Def highly recommend this business.

An absolutely wonderful jewelry store that carries a stunning selection of jewelry but what I…read morereally love about them is their unique custom jewelry capabilities. I always come in with quirky and sometimes difficult requests for one of a kind pieces. Everyone is always patient with me and provides excellent customer service. Their goldsmith Adam is exceptionally talented and just made me the most perfect bracelet I have ever seen. There prices are better than anyone else in town and i know i can always trust them with my sentimental and high value items.

I have shopped here and had repairs and cleaning done on my jewelry. I have been with this store…read morefor more than 20 years. The Staff has changed a bit, however, the courtesy and service is still high quality

When we first came in we were welcomed in and told to wait for an available associate, no biggie…read more We walked around and looked at what they had. Brandon was the first to help us and apologized saying he didn't realize we were waiting. Again, no big deal he got right into figuring out what we had come in for. We said we wanted to look at engagement rights together and wanna see what we like and don't like cause how can you know unless you go try some on. We were then sat down with another associate, Sean. Idk if he was just looking to make only money that day but customer experience was horrible. He was asking what I was looking for I said I'm leaning towards a Dutch marquise but know they're hard to come by so I wanted to see marquise in person on my finger to get an idea if I'd like it in real life. Brandon had already laid out some marquise for me beforehand so Sean showed be them again and then talked AT me and explained what I wanted was an elongated hex... thank you, thats great to know although both are correct. He explained what cut and clarity were. Not something I was confused about but again, thanks. He pulled up some from his source and told us how much they were and it felt as if he was trying to make us leave or scare us away by mentioning the prices. Then he asked for timeline and my boyfriend didn't wanna say exactly what the timeline was in front of me and it's like a switch went off and he just wanted us out of his store. He was like okay well here's my card and lmk when you guys are ready. And then we just sat there in an awkward silence for a moment cause he dismissed us so fast we couldn't even process we were being kicked out lol. Anyway... I would not recommend coming here unless you can be perceived as being loaded, if you get what I'm saying. Horrible customer service from Sean. Brandon however, was great. Really wanted to support a jeweler local to us but I could never spend money at a place that treats their potential customers like this.

I went to have the prongs of my ring checked and my ring cleaned. Tim was extremely helpful and…read moreexplained I have a couple more years before I need to have it retipped. Tim also adjusted earrings that I have to make them more comfortable. Great experience. I will continue to go to this store. Everyone in the store was friendly and helpful!

This business comes up when you search for watch repair and watch band replacement. They do NOT…read moreservice watches!! The error is Yelp's, not theirs. I am giving them four stars because the people who work there were very nice.

I have known Jules (aka Julie) for almost 40 years. We are both in the jewelry business and I have…read morepurchased from her many pieces that I treasure. She is so honest and has an amazing sense of taste and design. I live now on the east coast, but I still send Jules jewelry that needs repair. I also purchase from her (long distance) gifts for family, and myself. Without hesitation, I recommend Jules Vanderburg Jewelry. janice parsons beadshop.com

I broke a gold chain yesterday and saw I could fix it here. Through Yelp, I got a quote on the cost…read moreof getting it fixed. I got a response back within 12 hours. I talked to Jules in the morning and she let me come by, same day. She fixed it quick. She was so nice and helpful. Thank you Jules for the quick response! So happy the chain is fixed already!

I had a broken box chain necklace I needed to get repaired. I did some research and looking around…read moreand found Lisa Esztergalyos's Jewelry shop in West Seattle and decided to take the chain there to get worked on. I dropped it off and less than 2 weeks later was contacted to pick it up. My experience was very good, both dropping it off and picking up the necklace. The repair was professional and well done. Cost was what was expected for that type of work. If you have some jewelry in need of repair, you should contact Lisa and see what she can do for you.

I came in to get my engagement ring resized (which was purchased elsewhere) and Lisa was such a…read morewarm and friendly person to work with. She made me feel very comfortable and was patient in helping me decide what size to size down to. I was debating between 4 and 3 7/8 for a long time and she advised doing a size 4 because I will eventually wear it with a wedding band, and having 2 rings apparently makes it feel tighter. So I tried on some sample wedding bands while I was there to get a feel of it, and she was right! Something I never would have known myself. Also incredibly fast service - 2 day turnaround time. When I went to pick up my ring, Lisa also let me know that I could stop by whenever to get my ring cleaned on the house. She truly cares about her clients and is happy to lend a helping hand and I so appreciate that about her! Cost was $110 pre tax, about $121 post tax.

Went in to get a wedding band resized. Amazing price and turnaround time compared to others in the…read morearea!

I have been dealing with Dan Sanford for many years; his creative talent, honesty, and friendly…read moremanner keeps bringing me back to his shop - even tho I have moved out of state. Marci Taylor

It's so hard to find somewhere to replace a watch battery these days. This place is was fast,…read morefriendly and affordable - highly recommend!

They were wonderful! They fixed my necklace so fast and at a reasonable price. Thank you!read more