WT Hoyt is an amazing, family owned, multi-generation local business. The owner is super sweet and…read morehelpful. Turnaround time for repairs is super quick and she is great about contacting you once the repair/s have been finished. If you live anywhere near the downtown core it is worth the effort to visit WT Hoyt!

I like this place a lot! They just recently moved to the 5th floor, FYI!…read more I came here looking to replace my metal watch band with a leather one. They had plenty of options! The service I received was excellent. The lady helping me took her time to measure the appropriate band I would need, showed me some nice options - plain leather, croc. leather, black, brown, navy, gold finishes, silver finishes, etc. etc. You can mix and match the band and buckles. I chose a nice 14mm black croc. leather band with a chrome buckle. The prices seem fair too. About $28 for the watch band! I think it's fairly competitive with online prices. There are a lot of cool things to look at while here too. Vintage clocks, old watch boxes, lots of tools, lots of watch bands. I like it!

Karma does exist in the world my fellow Yelpers. I'll share why in a moment so hang on cause my…read morepersonal experience is real and disturbing. FRANKS experience should give warning & share the ugliness to customers about to frequent this store. Maybe my story will serve as a reminder to reconsider purchasing here. At the time or beginning of my story Alvin Goldfarb Jeweler who was an Authorized Dealer for ROLEX in the Pacific Northwest. After doing some research I started frequenting the store looking for a few Rolex watches. Yes , I was very specific in my choices but always given the " NO " you can't have one for over 2 years. I came in every 4 to 6 weeks just to check and " NO" was the mantra of the sales staff. I was always told we have other watches for sale. Like who cares what ya have if ya can't provide what I desire. Now one amazing summer day I saw the $6400 41mm Celebration dial by Rolex in the case. My excitement level increased and I ask if it's for sale? The mantra is now uttered "NO NO NO" ! However something new that day happened and was shared by sales representative, I was actually told if you spend a $1,000,000 in jewelry it should be no issue to get that watch..... Now I was stunned by this statement so much I said are you serious and the person said YES! Well, that seems excessive and ridiculous and no I didn't drop a million to acquire the timepiece. I'll never forgot the arrogance of staff member of Alvin Goldfarb Jewelry and defiantly will not purchase anything from them. OK, now this is the happy ending of the story. I did manage to acquire The Celebration dial by Rolex elsewhere so I have that going for me. And on January 1st 2025 the BIG HAND OF THE CROWN aka ROLEX laid the smack down on ALVIN GOLDFARB & pulled authorized dealership away from store. No longer can they sell ROLEX.... KARMA saw the bad business practices by using Rolex watches to lure you into buying unwanted jewelry or non Rolex branded watches you don't want in order to maybe purchase a Rolex. Well, this is my story my truth & my journey, can you dig it!

Perfect customer service. Expert craftsmanship…read more Personalized. Private. Precisely what was needed.

As Miami Fl natives we LOVE to visit Seattle. Our sales representative was a blessing to work with…read moreand made sure we felt right at home. Can't wait to visit and pick up another piece. Greetings from Miami

My partner and I stopped in to Ben Bridge to look at watches. We were greeted by a most engaging…read moreand charming man named Taylor. My partner had previously purchased his watch here and had amazing service. I had a lot of questions and wasn't sure which watch (if any) I wanted. Taylor was patient, funny, and helpful without being pushy, which to me, is the magic combination. When I decide which watch I want, I'll be back here to work with him.

I stand by my review…read more You say you never cleaned the jewelry and never charged me, yet in person I was told there would be a $25 fee for "cleaning" after you were only supposed to provide me with an estimate. I did not request any cleaning service nor was I informed in advance of this. I came in for an estimate only. Even you seem to agree in your response that it would make no sense to clean something someone is trying to sell - which is exactly why being told I had to pay for it was so shocking. This has nothing to do with being unhappy about a lower offer. I went to another establishment the same day and received a significantly different experience and pricing without any surprise services or pressure tactics. I have no reason to fabricate what happened. I simply shared my honest experience so others can make informed decisions.

The man here was very kind and fixed my gold bracelet clasp at a reasonable cost. I had a super…read morepleasant experience!

Ronald is his name, Rogers is his last name. He is a genius. He doesn't like to answer stupid…read morequestions and texting is the best way to contact him, don't leave long messages, his time is valuable(he does love watches and clocks for goodness sakes)! All that said, he helped me resize a band for my wife's birthday present(a very important Bulova watch from her grandmother)and it turned out beautifully, he even showed me how to do it myself to fine tune the fit! He also changed the battery and set the time on a very important but almost worthless minnie watch for her as well(pictured). If you are just looking for info to then buy something online, go somewhere else. If you truly need a craftsman and a master of a dying art see Ron!!!

Super cool guy. I stopped by this afternoon to get my battery replaced and he dropped everything…read moreto help me. He cleaned up my watch, replaced the battery, and was very pleasant to work with. I'm so glad I came by his shop. What a solid person! I'll definitely come back the next time I need my watch repaired.

Located at The Bravern is the Omega store - a high end watch store that has a limited selection of…read morethe brand's iconic watches. It is a small store with a few glass cases, very minimalistic, and a friendly staff. Oh and they locked us in. I'm not sure why but this behavior really caught me off guard. I have never been locked out or locked into a store before. There was no sign indicating the door was locked and as we attempted to open we were baffled why it wouldn't. We then were let it by a very polite saleswoman who informed us the door is locked. Upon entering she promptly locked the door. When we left she had to unlock the door to let us in. Now, this isn't Seattle - this is Bellevue in the Bravern. It isn't a place with a lot of foot traffic. We passed by Gucci, Louis Vuitton, Versace, and many other luxury brand name stores and none of them kept their doors locked during business hours. The sales lady was nice and very polite. Upon realizing the store didn't stock any of the watches we were interested in she let us be to look at what they had. It was fine experience but a little weird.

Great watch buying experience with Yebin for me and my wife. It was our first foray into Omega and…read morethey spent time educating us on our choices with no pressure. They also were really accommodating and patient with us as we had our 2 year old daughter with us. Would recommend stopping by if you're interested in Omega watches.

Where do I even begin. In addition to having an outstanding collection, they genuinely care about…read moreeach customer as they know they are making an investment. I first went to them requesting my parents wedding rings to be merged and redesigned and from the get go they showed immense care when crafting the piece. Everything is done collaboratively and the owner, Richard, is easily one of the most personable people I have ever met. You never feel pressured and the entire process is a conversation. They did such a wonderful job that when it came time for my partner to propose he went in and they helped him design my dream ring. Together we then went back once more to pick out our weddings bands and I was able to find a custom piece and my fiancé found the perfect ring which they made extra special by inlaying part of his grandfather's wedding band into it. Incredible service, excellent people, highest quality inventory.

Very Very best experience at Nicole and Turgeon-Raine Jeweler…read more Nicole was very professional and went above and beyond to find my particular piece. The experience coming into the store was professional and luxurious, and I found the perfect dream piece. We look forward to being longtime customers and doing more business with Nicole and Turgeon- Rain. Best Jewelers in Washington.

Hello this eclectic watch boutique @ U- Village is wonderful place to geek out with fellow horology…read moreexperts. They offer a very nice variety of time piece brands to choose from. Just a note the do not carry or sell 'The Rolex ' which is tragic however also a good thing. I felt this lets sales staff really stay focused on FRANKS needs and desires on time pieces.. Every time I browse new pieces here I really enjoy the staff, they are so friendly and well educated on the watches. For example recently was inquiring on new Norqain model being released soon and the two sales associates and myself were huddled around computer discussing the uniqueness of it and then a young lady pointed out the cool LUME specs on the watch band which I had not noticed prior that conversation. We laughed at who's gonna land the new Norqain " ENJOY LIFE " series about to be released any day . My bet was the young lady with iPad doing the deep dive into the spec's of the watch.. # 1 reason why you should shop here is the staff. Amazing and will give you that personal attention you deserve when purchasing a high end timepiece. This staff is not like pretentious or aloof sales staff of downtown or Bellevue Square stores. Hope you enjoy this Ben Bridge location as much as I do... Thanks for being real and knowledgeable it's very refreshing..

We can always trust Ben Bridge to have top quality merchandise, fair pricing and helpful staff.read more

I had an absolutely extraordinary experience here today. SUPERB customer service. SUBERB. I came…read morein with a watch bought on Etsy. A "refurbished" Seiko Alpinist. $188.00, $50 in shipping, $34 in tariff fees, (thank you very little you know who). I knew it was a gamble. It gained four or five minutes per hour. I hoped an adjustment or some work could at least make the watch serviceable. Walked into ARC, no appointment. Kelsy greeted me, directed me to Masami, who stopped his work to look at my watch, he politely identified it as a counterfeit, and said he would adjust the watch (NO CHARGE) to make it as good as it could be. "Would you mind waiting 15 minutes, sir?" What, really?! While Masami adjusted my Fakeo, Kelsy showed me about ten watches that I liked, (an hour), answered my questions, had great acumen, demeanor, and professional poise without projecting attitude or qualifying me, treated me like I was the only one in the store, and confirmed a thing or two she wasn't 100% sure of. Excellent. I don't trust anyone who claims to know everything. I wound up buying a beautiful and very reasonably priced (less than $350 out the door) Seiko and identified another that I will buy in the future. IT GETS BETTER! I asked Masami if installing new guts in my Fakeo would be a good idea, as I don't care about the status, I just like the looks of the watch and want it to keep time. He said he could do that, gave me an estimate, and said that just buying the authentic model would be a better financial path for the long term. I agreed. Always buy the best quality you can afford. Also, as I was checking out, I saw a watch that was beautiful, but redundant, with respect to my purchase, and as I asked a question about the band, Kelsy, being honest, wasn't quite positive about the answer... So one of the store owners, overhearing, (sorry I cannot recall her name and spelling), came over and explained the details to answer my question! AND she interrupted an in person interview to do so! AMAZING. So, the price of an education in a field where money can chase unlimited ends was, for me, a value and a lesson learned for not a disasterous price. And, I found a business that I can TRUST, and recommend. Readers, this is where you should take your watch, engraving and timepiece repair needs. When my budget permits, I will be back at ARC WATCH WORKS to get an authentic replacement for my Fakeo.

Sam at Arc Watch Works is an absolute legend. I wanted to modify my Casio Duro and called just…read moreabout every place from Seattle to Lynwood, they were the only ones to take on the job. The parts I supplied were not perfect and Sam was able to modify them so I could end up with my desired end goal. Removing the bezel from the duro is notoriously difficult, and some say impossible without damage to the watch but he was able to complete it (old bezel was bent but that's expected). Very happy to recommend their workshop but please call ahead to see if they are willing to accept the request.