Came here to get my ring resized and left very happy! Lang, who I believe is the owner was so great to work with. He really took his time in helping me figure out what size I should resize to. I came back the next day and it was unfortunately still too loose for me. But he fixed it on the spot, no problem and didn't charge me extra (even though it was probably my fault!) This is a great place with awesome service and quality work! I'll definitely be back for other things. Highly recommend it! read more

I stand by my review. You say you never cleaned the jewelry and never charged me, yet in person I was told there would be a $25 fee for "cleaning" after you were only supposed to provide me with an estimate. I did not request any cleaning service nor was I informed in advance of this. I came in for an estimate only. Even you seem to agree in your response that it would make no sense to clean something someone is trying to sell - which is exactly why being told I had to pay for it was so shocking. This has nothing to do with being unhappy about a lower offer. I went to another establishment the same day and received a significantly different experience and pricing without any surprise services or pressure tactics. I have no reason to fabricate what happened. I simply shared my honest experience so others can make informed decisions. read more

The man here was very kind and fixed my gold bracelet clasp at a reasonable cost. I had a super pleasant experience! read more

Bich-Kieu Jewelry - Gold bracelet that was fixed with a new clasp - Jewelry Near Me - Seattle, Washington

Friendly honest and experienced Was referred by a friend and would recommend to others for buying jewelry or loaning with jewelry. read more

Dishonest business! don't come here. Bought 2 pendants 18K gold. A friend pointed out to me they are not 18K. Then i went to the lab for appraisals, turned out they are 14K gold and 10K gold. I went back to ask for refund. The owner refused, said that "the policy" is exchange only, said that i looked and chose them myself, it is not his fault. Only a trained specialist know what grade the gold are. No price tags or descriptions on the jewelry. Basically, what the guy tells you, that is the price and "the quality" of the jewelry you'll get. I went to the bank and started disputes. After 4 long months of fighting, finally, the specialists were able to get the refund. Justice is served!! read more

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Just had a wonderful experience here. I was looking for real jade earrings and am so happy I was able to find a wonderful selection at this Vietnamese jeweler. The gentleman who helped me was very kind and communicative. I'm not used to buying jewelry (this is my first time in a jewelry store like this!) but he made the process of selecting earrings very welcoming. They had a great variety of both simple and flashy earrings so I felt like I could choose the right pair for me. I'll probably be back for another pair after I've saved up enough money! read more

Bich-Kieu Jewelry - Simpler jade earrings - Jewelry Near Me - Seattle, Washington

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The lady was super helpful and nice with my questions and was willing to help me look through their catalogue for a specific piece. Lovely place with great customer service would recommend ! read more

Bought two pairs of earrings for my daughters for Christmas... Christmas Day comes and they don't even latch to stay in the ear... I bring them back and he can't repair them.. plus he wants another $600 to re mount them on more gold.. or he wanted to buy back both brand new earrings for less then half the price of one pair.. your joking me.. you shouldn't have sold earrings that can't even stay in any one's ears!!! we pay the $600 to have them re mounted and a week later the damn star fell off the earring!!! poor quality. We won't be going back there. read more

I needed a new watch battery and found this jeweler. He changed the battery while I waited in under 10 minutes. The shop has parking around back. The whole experience was quick, friendly and convenient. read more

Had strong prejudice vibe when I walked in. Rushed me and became upset when I didn't buy the item. I would not recommend this place for anyone of color. read more

Dog-friendly, centrally-located, good selection. Get some bling for your best friend! read more

Bich-Kieu Jewelry - Doggy bling - Jewelry Near Me - Seattle, Washington

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Took my watches to get their battery replaced. Awesome service and excellently fair pricing. read more

Bich-Kieu Jewelry - Jewelry Near Me - Seattle, Washington

My gold necklace needed a new hook fixed! I went in here last week and the man was kind and got me in/out in no time! I would definitely recommend this place to friends & family! Feels good to have my necklace back with me!! Great jewelry repair place in Seattle!! read more

I had a great experience recently having a multi level channel set diamond ring resized that was a family heirloom and they made it look brand new again. Friendly, fast service, great communication, and beautiful work. Would totally recommend to others and return for any other work needed. read more

Fixed my two watches on the spot in a jiffy and at a reasonable price. Nice people. Great shop.

I went in to have a watch battery replaced. Both the woman on the phone beforehand and the man who replaced the battery were extremely nice and welcoming. Fast (less than 10 minutes) and super friendly. Also said they could eventually fix a small scratch in the watch face. I recommend and would easily return. read more

Great, friendly, fast service. Changed my watch batteries in a jiffy. Would definitely return! Just gotta break or wear out some more jewelry. ;) read more

I'm so glad I came across this terrific jewelry and repair shop. I brought in a pendant that I had broken. It definitely has more sentimental value than any actual value, but I love it. It was repaired and is back around my neck. Good prices, super fast. I recommend them to anyone who comes across this post. read more

I was at Bich-Kieu jewelry today to get my Buddha fixed. They fixed the Buddha and I ended up buying another gold chain. The price was reasonable and I was happy. This place does have other jewelries hidden in the safe box so if you don't see anything you like in the showcase just ask to see the items in the safe. read more

Great shop and friendly staff!! They were able to get my wife's old watch working again so I could pass it down to our daughter. Fair pricing and fast.Very thankful! read more

I went in to change a watch battery during my lunch break. I was assuming I would have to drop it off at lunch and pick it up when I got off work, but he was able to change out my battery in about five minutes. Fair price, great customer service. read more

Took in a pearl/white gold bracelet, pearl drop earrings and a blacksmith gold necklace for repair. All three pieces were repaired beautifully, within a couple days and for a fair price. All with great customer service. The bracelet was fixed but with a recommendation for an upgraded chain. They quoted a price and advised this could be done at any point in the future. Will definitely return. read more

Been here a few times to purchase jewelry and have them serviced over the years. Customer service was always nice and accommodating, almost made you feel like close friends or family even. This last time, I contracted them to have my engagement ring on consignment. The solitaire was two carats in platinum and costed over 10K. We agreed to sell for $5000 with them charging 20% fee. These crooks claimed they couldn't get a hold of me and "sold" the ring for $2500. He was so "nice" and let me keep the full $2500. Right. So shop here if you must but please don't let their smiley faces fool you. These crooks will cheat one way or another. read more

this fourth generation jeweler who has done business in the International District, Seattle, for 30 years is a wonderful jeweler and wonderful family man as well... He and his wife operate their business seven days a week and are raising three children. I've frequented this jewelry store for numerous items over the past 15-20 years and they've never failed to give me excellent service and fair prices. I recommend them to all my friends who feel the same way I do about them. you can't go wrong by shopping here either for a new item, a specially designed item, or for repair. read more

I went yesterday to get a watch battery replaced and necklace repaired. They were very friendly, provided quick service, and extremely affordable. I will definitely return in the future for jewelry repairs and highly recommend this shop! read more

They fixed my earring in a timely manner while I waited and the price was the best comparing to 2 Macy's and a couple of other jewelers.

Good customer service. Friendly, professional and helpful. Was able to have ring repaired in less than an hour! Will be back for sure!

These guys are great, very helpful and great prices, I bought a bracelet for my girlfriends and it she broke it doing some work around the house, I took it in and the guy there fixed it free of charge, if your looking for jewelry for a good price with out someone pressuring you, this is the spot! read more