1. Bich-Kieu Jewelry

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Seattle, WA

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Bich-Kieu Jewelry

4.3 (28 reviews)
Closed • 11:00 am - 5:00 pm

Services - Bich-Kieu Jewelry

Jewelry repair

Bich-Kieu Jewelry Photos

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Tammy T.

Dishonest business! don't come here. Bought 2 pendants 18K gold. A friend pointed out to me they are not 18K. Then i went to the lab for appraisals, turned out they are 14K gold and 10K gold. I went back to ask for refund. The owner refused, said that "the policy" is exchange only, said that i looked and chose them myself, it is not his fault. Only a trained specialist know what grade the gold are. No price tags or descriptions on the jewelry. Basically, what the guy tells you, that is the price and "the quality" of the jewelry you'll get. I went to the bank and started disputes. After 4 long months of fighting, finally, the specialists were able to get the refund. Justice is served!!

Simpler jade earrings
Tiffany S.

Just had a wonderful experience here. I was looking for real jade earrings and am so happy I was able to find a wonderful selection at this Vietnamese jeweler. The gentleman who helped me was very kind and communicative. I'm not used to buying jewelry (this is my first time in a jewelry store like this!) but he made the process of selecting earrings very welcoming. They had a great variety of both simple and flashy earrings so I felt like I could choose the right pair for me. I'll probably be back for another pair after I've saved up enough money!

Doggy bling
DV P.

Dog-friendly, centrally-located, good selection. Get some bling for your best friend!

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9 years ago

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9 months ago

Business owner information

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Phang L.

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2 years ago

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2 years ago

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7 years ago

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6 years ago

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3 years ago

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5 years ago

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5 years ago

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5 years ago

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8 years ago

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9 years ago

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6 years ago

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6 years ago

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8 years ago

Fixed my two watches on the spot in a jiffy and at a reasonable price. Nice people. Great shop.

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7 years ago

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9 years ago

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9 years ago

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10 years ago

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10 years ago

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11 years ago

Business owner information

Photo of Pham L.

Pham L.

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12 years ago

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8 years ago

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8 years ago

They fixed my earring in a timely manner while I waited and the price was the best comparing to 2 Macy's and a couple of other jewelers.

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8 years ago

Good customer service. Friendly, professional and helpful. Was able to have ring repaired in less than an hour! Will be back for sure!

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9 years ago

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Review Highlights - Bich-Kieu Jewelry

“Fast (less than 10 minutes) and super friendly.”

Mentioned in 3 reviews

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Crane Jewelers

Crane Jewelers

(27 reviews)

$$

Downtown

I did extensive Yelp research and talked with three jewelers before selecting Kevin Crane to do a…read moreslight repair on my solitaire band. I would highly recommend him to anyone looking to buy jewelry or have it repaired. Despite that Kevin's sense of humor initially set me on guard (I'm a bit serious and don't tend to like salespeople in general), I found that he was the most responsive, knowledgable, and affordable (within a very thin margin) of the three jewelers. And in the end, he was really the only one of the three proposing to hand deliver just what I wanted. I was recently bequeathed a family heirloom solitaire diamond ring. Heirloom meaning it has no barcode, but can only be identified based on mapping its very slight imperfections and based upon its overall dimensions, weight, cut, and other characteristics. So, after hearing about jewelers swapping out stones in family jewelry in the past (and it taking lengthy processes to recoup compensation for the wrongdoing), I was admittedly wary of anyone working on this ring. However, it needed to be partially restored, because the crown's six prongs were in danger of no longer holding the stone due to normal wear and tear and also apparently some slight damage. Kevin helped me to select a new platinum crown and replaced it, setting the diamond slightly lower than before at my request. He also thinned and polished the band at my request (to better match my wedding band). All of the work was done within three weeks and looked stunning upon pick-up. And, when I had the diamond re-checked at the gemologists that originally appraised the ring, they confirmed it was in fact the same stone - not that I had any doubts once I saw it again - but just so you know, there is evidence that Kevin is just as trustworthy as he attests to being. I also witnessed him talking to a young couple looking for an engagement ring, and heard him providing them highly accurate information about diamond clarity and color scales. They had apparently received some very odd scale from another jeweler. So all in all, he does great work and has exceptional integrity. I will be taking any future work/transactions to him.

They did perfect repairs and sizing for a bunch of rings and were very helpful and knowableread more

Bich-Kieu Jewelry - jewelry - Updated November 2026

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