In April, I inherited my grandpa's 1960s Omega Constellation. It has the beautiful pie-pan dial and…read moreBeads of Rice bracelet, and, with the exception of the end links, it's completely original. I spent quite a bit of time researching who I trusted with it and was very lucky to discover that Nesbit's is right here in Seattle. I brought it to them in June. They originally estimated about 12 weeks, and it ultimately took closer to 20 -- but honestly, it was completely worth the wait. I picked it up at the end of September, and I couldn't be happier with the result. The bracelet looks so incredibly clean that, at first, I thought they had replaced it. The new crystal is beautiful, and the case looks fantastic after polishing. They didn't erase every deeper ding, mark, or bit of patina, which I'm actually glad about. Those little imperfections are part of its history and a reminder that this was my grandpa's watch. I want it to look beautiful, but I also want it to still look like the watch he wore. It's running and keeping time better than it has in years. My grandpa wore this watch constantly and apparently never left it with a watchmaker long enough to be properly serviced, so by the time I inherited it, the gaskets had deteriorated and it wasn't running or keeping time well anymore. It really needed the work. The restoration was a significant investment at $1,200 plus tax, but I feel very good about it. I estimate the restoration added at least that much back into the value of the watch, particularly because it preserved all of those beautiful original details. I have absolutely no intention of selling it, though. To me, its real value is that it belonged to my grandpa. Huge thanks to Nesbit's for taking such good care of it. It's beautiful, it's running like it should again, and I feel very lucky to live close enough to have had it restored locally.

Excellent and quality work, efficient service, easy to find and get in/out of. Will return for…read moreother services.

Quick. Easy. Honest…read more When he had to do more, then just replace the battery, he did not charge me for a new battery. He only charged me for the repair.

I just stopped by here to get my watch battery replaced. I imagine I overpaid at $40.89 to get a…read morewatch battery replaced, but I will say I walked in and out with no appointment in less than 5 minutes. When I walked in he was talking with a customer that had a few clocks; either selling them or repairing them. The owner stopped what he was doing and changed my watch battery. So, I may have overpaid, but this was the easiest thing ever. No wait and no dropping it off and returning another day. Super fast service. Sure, I could have figured it out with YouTube and a cheap battery, but it's done and I don't have to fuss with it.

Awesome service and super friendly. He was very fast repairing my old seiko watch. Highly…read morerecommended!

I went to Jerrys on a Friday at 4:45pm as they were about to close and Jerry took the time to make…read moreadjustments to 4 watches I brought in and they are now perfect. Highly recommend them

Probably the most pleasant customer service experience I've had - and I was a walk-in unknown…read morecustomer too. This is a wonderful jeweler's and I can attest to such, as a diamond cutter of thirty years experience.... I was not charged (even when I insisted) for polishing a personal piece of jewelry-

I debated on writing this but the more I think about it, it just doesn't feel right so figured I'd…read moreshare to give others a heads up. No complains about the repair - they did a great job! I took in a wedding ring crown that has 5 diamonds on it since I had lost one of the diamonds. Upon bringing it in, Josh let me know they could fix it and was already bagging it up without even giving a quote. I then asked for a quote since I'd gotten one from the original maker of the ring. I had let him know the quote he gave which was $390-425 was higher than what they quoted. But ultimately decided I'd rather have it fixed locally than send it out since I didn't want to wait (which I voiced verbally). He took a closer look and said they could do it for $425. I said okay because after shipping costs, it would only be ~$40 more than sending it to the maker. He said okay, and that he'd pick out the diamond today and I'd have it back the following week. 2 full weeks went by before it was ready so I was already a bit annoyed since that was likely the same turn around if I mailed it to the maker! But then when I went to pick it up, the price was $595+tax. I asked why the price difference (and refreshed his memory on our convo at drop off) and he just said okay we can do it for $495. So not only did it take just as long, but in the end after tax I spent over $100 more than what I would have spent if I sent it to the maker.

Careful, conscientious, watch repair with good advice. Highly recommended and very affordable…read more Would certainly use this service again.

Outstanding service. Took a watch that was a difficult repair and he got it done. Had hidden…read moredamage and difficult to find parts. Kept me updated at every step. Honest and friendly. Can't imagine taking any watch for any repair to anyone else.

Wen was so helpful and kind, my grandfather's old Seiko was fixed perfectly, nice new band, and he…read moreeven gave me advice on how to take care of it better (avoid water because the seal is aging!) Thanks Wen

From the owner: WGM Jewelers/ Wen, is still providing watch repair and jewelry repair services. He has moved from…read morehis location on 23rd and S. Main St. This is his new location: Wen’s Quick Repair.

HOTW shop on Lake City Way. Thought I'd never find parking but each time a spot has been available…read moreright in front of the shop. Been looking for a clock repair shop for awhile and based on the positive Yelp! Reviews thought I'd give him a try. Brought in a mantle clock that I hoped to run. When I walked in with, the gentleman who assisted me told me more about the clock than I knew (American-made, about 140 years old). Alex cleaned and oiled it and gave me a new key to wind it because the old key was stripped. I thought the price was reasonable. Clock bongs away happily now. Alex now is repairing my 50 year old Seiko wrist watch after figuring out what had worn out. Can't wait to get it back. Alex is a man of few words but knows his clocks and watches. Based on the foot traffic when I've been there, I'm not the only one who trusts his expertise. One comment: cash or check only.

Knowledgeable, competent, and fairly priced. I haven't trusted anyone else with the vintage Rolex…read moremy father gave me.

Would 100% recommend this place! Raffi is excellent. I had my ring resized here and it was an…read moreaffordable price and done quickly in a week. Definitely come here!

Fabulous service Excellent work!…read moreI had a ring reworked and was very happy with the results! Reasonable cost and great communication!

Baraka Gems lives up to its name as a true GEM! Everyone in the shop is so kind, knowledgeable, and…read morewelcoming. Everything they do is top of the line. Jamie is an incredible professional who is clearly passionate not just about his craft, but also in creating relationships with his clients and making sure their experience is second to none. He helped my husband and I take care of some estate jewelry after my father passed away and handled it in such a respectful and caring way as we navigated a tender time. We never once felt rushed or pressured. We were so impressed that I enlisted Jamie's help in repairing my engagement ring which had lost the stone and needed some rebuilding. He was so great at communicating and assisting in my search for a very particular stone while dispensing valuable advice at every turn. Jamie counseled me on the best way to go about the rebuild and I am absolutely in love with the final product. How lucky Seattle is to have such a wonderful jeweler. In addition, Jamie uses the business to give back and create change in the world for the better, which just makes choosing him for your jewelry needs a solid and lovely choice. Baraka Gems will be my only go-to for all jewelry needs in the future. Much gratitude, Jamie & Co.

I stopped by Baraka Gems in Greenwood today and had a wonderful experience. I came in because I was…read morelooking to sell a brooch and a couple of necklaces. My appointment was at noon, but I arrived a little early and was actually taken in early. Jamie Jockwig was the buyer who helped me, and he was incredibly friendly and professional. He communicated with me throughout the entire process, so I knew exactly what he was testing and how he was testing it. I also asked him a ton of questions out of curiosity, and he was friendly and patient the entire time. He never once made me feel like I was being a bother or asking too many questions. I learned a lot about the jewelry I was selling, and he offered me a very fair price--actually, more than I was expecting to get. I highly recommend Baraka Gems if you have gold, silver, and/or gemstones you're looking to sell. I have quite a bit of gold and silver from my father's estate that I plan on bringing back to Jamie because I had such a great experience. I'll definitely be going back!

Grumpy, unhelpful, and rarely open…read more I needed a watch repair so I called multiple times and they never returned my call. When I stopped in, I pulled out my watch and the man grumbled and pointed at the woman without saying anything. The woman said she "doesn't do watches anymore." When I asked for a recommendation, she said she didn't have any. I live nearby and often walk past the store; they rarely seem to be open, even during their listed hours.

Jack K. Seattle, WA…read more Took my Beehive Seth Thomas Mantle Clock to the Ballard Time Shop. Donna, the woman working at the shop, said it needed to be cleaned and charged me $400. She also said that the former clock repairman had died, but she had a retired "engineer" that worked on the clocks, which right there was a red flag. I was told it would take two to three weeks to clean. It took five. When I tried winding it after I took it home, I found Donna had replaced my original brass key with a metal key made in India that didn't even fit my clock. Over the phone, Donna started arguing with me that she had given me the key I had brought in with my clock. When I returned to the shop with the clock and the metal key that didn't fit my clock, Donna tried claiming that the friend that was with me when I picked it up must have picked up the metal key from the counter. She would never answer directly what had happened to my key. She finally gave me the only key she said she had that would fit my clock. It wasn't my original one. As I was winding my clock three weeks later, a metal part dropped out of the the mechanism inside. Since then my clock doesn't chime properly. For example, it will chime four times when it is six, making a noise when skipping the other two chimes. At twelve, it doesn't chime at all. Supposedly my clock was only going to be cleaned. I suspect that Donna, or her "engineer" clock repairman, replaced the original mechanism with another. I plan to take my clock to another clock repair shop to see if I can get it fixed. I would never take it back to the Ballard Time Shop.