I cannot say enough positive things about this place. my husband and I have worked with them since…read more2012 and everytime I've gone in they have been more than helpful. A little less than a year ago we moved across the states to Mississippi, a diamond fell out of my ring. i just flew in and got right in! They fixed my ring same day! I left that store beaming, because it was so fast! Brenda the manager could not have made this any easier. I will also say they are no pressure when purchasing anything, they assist you with finding exactly what you want and it's priced VERY reasonably! If you're in the market for gifts, engagement rings, upgrades or a new piece of jewelry! Go see them! You will not be disappointed.

Staff told me that a ring I brought into their store could not be fixed. Found another jeweler thay…read morehad no problem fixing the ring. I now have a 470 cts hat needs to be cut. If they can't fix a ring, I doubt they can cut a jem.

This is the second review I'm putting up here because the team at Ben Bridge Tukwila is truly…read moreexceptional. Who would've thought that over the last year I could build such a long-lasting relationship with them. My wife and I stopped by again and made another purchase with Marites (Tess) recently. As usual, she provided us with an amazing experience. She was attentive in helping us selecting the right piece and was able to source it in a timely manner. She was able to assist me acquiring the coveted Tudor black bay chronograph heritage reverse panda edition on stainless steel bracelet. As a watch collector, I value the process and experience behind watch collecting. Meeting the right people to help you along the collecting journey plays a tremendous part in deciding whether watch collecting is a pleasant experience or not. Tess is not just a "sales associate" she's a dear friend of mine now. We can talk about anything from our families, food, vacations, and everything in between. I look forward to continuing my relationship with Tess for every milestone and hoping one day obtaining my grail watch.

The salesman that didn't help us sure was dressed well. As he dismissed my wife and I and went to…read morethe other side of the store to stand and look at his phone, we decided that we would purchase her Rolex at another establishment. Shame.

I have shopped here and had repairs and cleaning done on my jewelry. I have been with this store…read morefor more than 20 years. The Staff has changed a bit, however, the courtesy and service is still high quality

When we first came in we were welcomed in and told to wait for an available associate, no biggie…read more We walked around and looked at what they had. Brandon was the first to help us and apologized saying he didn't realize we were waiting. Again, no big deal he got right into figuring out what we had come in for. We said we wanted to look at engagement rights together and wanna see what we like and don't like cause how can you know unless you go try some on. We were then sat down with another associate, Sean. Idk if he was just looking to make only money that day but customer experience was horrible. He was asking what I was looking for I said I'm leaning towards a Dutch marquise but know they're hard to come by so I wanted to see marquise in person on my finger to get an idea if I'd like it in real life. Brandon had already laid out some marquise for me beforehand so Sean showed be them again and then talked AT me and explained what I wanted was an elongated hex... thank you, thats great to know although both are correct. He explained what cut and clarity were. Not something I was confused about but again, thanks. He pulled up some from his source and told us how much they were and it felt as if he was trying to make us leave or scare us away by mentioning the prices. Then he asked for timeline and my boyfriend didn't wanna say exactly what the timeline was in front of me and it's like a switch went off and he just wanted us out of his store. He was like okay well here's my card and lmk when you guys are ready. And then we just sat there in an awkward silence for a moment cause he dismissed us so fast we couldn't even process we were being kicked out lol. Anyway... I would not recommend coming here unless you can be perceived as being loaded, if you get what I'm saying. Horrible customer service from Sean. Brandon however, was great. Really wanted to support a jeweler local to us but I could never spend money at a place that treats their potential customers like this.

I've known the family for years and I was so pleased to be surprised with a custom engagement ring…read morefrom Fred B. Creations. It was beautiful. Great quality in the diamonds and if I needed any fixing or cleaning it was prompt and efficient. Thanks Fred!!

I have witnessed the genius of Fred Bennett in creating Custom Jewelry pieces since 1976. Those who…read morehave jewelry designed by Fred Bennett Creations will attest to the fact that the quality, design, and workmanship is second to none. He is a Journeyman Diamond Setter having come through the strictest qualifications ever for his Title. He is also a skilled all around Jeweler with over four decades of experience from Jewelry Repair to Appraisals. He still has a great passion for design and gets excited with every new challenge. He has ready made pieces available for purchase in house. Book your appointment today. It will be a decision you will be glad you made.

I came to Marlow's after my mom gave me one of her old rings. It had seen much wear and love over…read morethe past 63 years, and I wanted to bring it new life while keeping its history. I had a project vision and Marlow's helped me bring it to life. I had the previous stone removed as it wasn't salvageable and replaced it with a Ruby Star Sapphire (mine and my mom's favorite), which they helped me by sourcing. They brought in a few choices and allowed me to pick which stone I felt best fit the project. The basket required reshaping and extra work, but they did it so that the Star Sapphire fits beautifully. I love that I can carry around a piece of my mom. The ring shines and the sapphire has three star lines with indoor lighting and one distinct bright star in the sun. I highly recommend Marlow's if you are needing someone to go above and beyond on a project! They truly excel in their craft and all staff are extremely warm and welcoming.

I would not recommend this jeweler. When we walked in, the lady upfront was extremely brusque to…read morethe point of rudeness with us. We got a quote on a bracelet that was literally five times what my local jeweller quoted. They replaced the battery for $16 in a watch, and the watch is still not working. I was a first time customer and will be a last time customer. I would recommend they be more pleasant and welcoming to new faces in the store and keep their rates more reasonable.

Everyone here is friendly and knowledgeable. Questions are answered with clarity and patience…read more There are a plethora of polished and sculpted stones to choose from as well as raw and bulk products sold by the pound. Just about everything you might need to set up shop to make your own shiny decorative pieces as well as ready made sparkly jewelry are on offer at pretty reasonable prices.

Unique shop, full of Rocks, Stones and surprises. If you're a Rockhound, you'll be in heaven! Need…read morea gift? Lots of beautiful items.

Prompt response, detailed description of ring resizing service and clear pricing. They also helped…read moreus decipher the exact stone and metal of my son's ring. Great selection of available jewelry inside as well. Will use them again in the future!

The first time we entered Seattle Fine Jewelry was to get my engagement ring resized. Not only did…read morethey resize it, but they cleaned it and even fixed the diamond since it was a little bit loose. Nancy was so kind to us that after our experience we decided we would go back to them when we were ready for wedding rings. And speaking of wedding rings... we are soooooo happy with them! Nancy worked with us the entire way and sent over designs until it was narrowed down to something so perfect for the both of us. It is inspired by a video game both me and my husband love and we are just so over the moon. Another thing I really adore about Nancy is she is so passionate and knowledgeable. I love how she would educate us on our jewelry. It really teaches you to appreciate it more than you normally would!

This is my "go-to" jewelry store and more specifically, the only places where I buy my watches…read more There are such a wide array of watches either available in store or coming through the selections they order. This well situated location is easy to find and the customer service is top notch. My favorite part is how well knowledgeable and friendly the team is there. Plus, who can beat a free watch battery replacement when you purchase your watches there. I look forward to continuing to support this business and I'm already thinking of my next watch purchase.

Once again needed a watch band change & handled it right away . Offered to pay for the time & the…read moreresponse was .... ' go make someone smile '. Small businesses like these are a dying breed .... Support our family businesses! I

Very friendly staff. I bought a nice 24K necklace for my wife at a reasonable price…read more Highly recommend this place.

DO NOT GO HERE they scammed me!…read more I was recommended by a friend to buy jewelry from here while I was in Seattle. I was told I was getting VS1 diamond earrings and was happy at first. Then recently my backing of my earrings kept falling out so I went to my personal jeweler back home and he told me it was actually SI diamonds. He personally showed me all the imperfections (clouds) in my diamond - SO MANY FLAWS, it was so embarrassing. THIS JEWELRY STORE NOT ONLY OVERCHARGED ME THINKING I WAS GETTING A VS1 DIAMOND EARRINGS BUT THEY LIED TO ME ABOUT THE QUALITY OF THE DIAMONDS. Save your time and actually go to a jewelry store that doesn't lie/ scams you.