I've had my ring for several years now and the design continues to bring joy. It subtly captured…read moreexactly the design intent we had expressed at the beginning of the process - it just goes to show how talented of a designer is Adrienne. Superb communication throughout the process and great follow up. We couldn't have asked for more -Thank you!

My husband and I got our wedding rings made by Adrienne of Everling, and we had the absolute best…read moreexperience working with her. Adrienne has a very gentle and friendly demeanor, and she is incredibly knowledgeable and passionate about her craft. Our first meeting with her was our first-ever custom jewelry-making experience, and we walked away with deep confidence in Adrienne's skills, knowledge, and professionalism. During our appointment, Adrienne walked us through every step of the process, and also patiently shared a wealth of knowledge about the various stones, materials, and styles that we were interested in. She was never pushy, and was always respectful of our budget and tastes whilst giving thoughtful advice to guide our ideas along. Adrienne's commitment to sustainability and ethical jewelry-making was also something that was important to my husband and I. I was thrilled to learn that Adrienne utilizes recycled metals and ethically-sourced gems. I was so blown away whenever I heard her mention the names of the people who had sourced specific stones for her and list the exact locations where these stones came from. These little details made the process of designing our rings feel very human and personal, and I believe that they imbued our jewelry with a lot of warmth and memory, even before they reached our hands. After two custom jewelry experiences, I've developed a lot of trust in Adrienne and her team, and I look forward to working with her over years to come as I continue to grow my jewelry collection and fashion new pieces out of heirloom treasures.

I recently got engaged (YAY!) and my fiancee bought my engagement ring at Marci Jewelry. I was…read moreinvolved in the process from the beginning and am so happy with our experience with this lovely, local business. Jonathan was such a pleasure to work with - I was looking for a diamond with strong hearts and arrows and very specific specs and he sourced the perfect diamond for me! I felt that he listened to what I wanted and made me feel comfortable throughout the process. He offered his expert opinion but also ensured that my vision was coming through in the end. I even had a moment of cold feet and wanted to make changes and he was super accommodating through that process, even though I ended up changing my mind and keeping the ring as is. My only regret is not coming to Marci Jewelry sooner! I'm so happy with my ring and am looking forward to coming back and getting our wedding bands here as well :)

BEWARE: DO NOT SELL ITEMS TO THIS STORE!! They engage in self-serving business practices, are…read moredishonest, misrepresent information, and do not stand by their commitments. On 6/20/25, my daughter and I visited Marci Jewelry with a diamond ring we wanted to sell. We were introduced to their "diamond expert" Jonathan Borghes. He examined the ring (including the estimated size of the center stone and the white gold mounting with several smaller accent diamonds as well as other details regarding the large stone). He offered to pay $5000 ($500 for the mounting & $4500 for the center stone) in the form of a check written immediately. Jonathan went on to tell us he strongly believed he could get more than $4500 by selling the stone to his contacts if we left the stone with him. Of course, we wanted as much money as possible so this seemed like a good approach. During the conversation, we asked multiple times "if it took too long for him to find a buyer, could we request he send a check for the original offer" of $4500?" He assured us each time "oh yes, just call and he would send the $4500 original offer check". Based on Jonathan's confident reassurances and the store's longtime stellar reputation including online reviews, we decided to leave the stone and take the $500 check for the mounting since he had disassembled the ring. He asked me to sign a form he said was simply "my proof/receipt that the stone was left with him". Over the next few weeks, I contacted Jonathan multiple times for an update and each time was told "I need to make a few more calls, just need a little more time". On 7/22/25, I spoke with Jonathan again to ask he send the $4500 original offer check. This is when the situation became a problem and the poor business practices, dishonesty and misrepresentation surfaced. He refused to send a check, now saying the form he had me sign was actually something completely different what he claimed was simply "proof/receipt that we left the stone with him". He now called it a consignment agreement and stated that he wouldn't stand by his original offer of $4500. That in fact he would not pay out anything until he found a buyer. When I recounted our 6/20/25 discussion, he abruptly said he need to speak with store owner and would call me back. Not having gotten a return call, on 7/23/25, my daughter visited the store to get the check in person since I live out of state. Now Jonathan was refusing to acknowledge his agreements from our 6/20/25 conversation, calling it "all a miscommunication". The store owner refused to hold Jonathan accountable to his original offer. We took the stone and will pursue other avenues to sell it. Jonathan blatantly lied and the store owner refused to hold him accountable. We believe Jonathan intentionally misled us during the initial conversation, presented the enticing recommendation of getting even more than his offer of $4500 and then set me up by misrepresenting the nature of the form he had me sign knowing he would have "an out" and wouldn't have to follow through with his original offer. Rather than hold Jonathan accountable to his original agreement, the store owner chose to back his actions, a very poor example of leadership and customer relations.

Nicki was quick to reply and the timeline was great! I'd use them if I'm in the area again.read more

I needed a custom-made 14K gold pendant and received quotes from four highly rated jewelers. I…read moreultimately chose Lake Street Diamond Company because of their expertise, excellent customer service, and reasonable pricing--and I'm so glad I did! They were incredibly responsive and accommodating throughout the process, quickly making the changes I requested. The pendant was completed in a timely manner and turned out absolutely beautiful--exactly what my daughter wanted! I also purchased a 14K gold chain at a very reasonable price. Impressed by their exceptional service, I brought in my wedding ring to be resized as well, and I couldn't be happier with the results. Lake Street Diamond Company is now my go-to jeweler, and I highly recommend them to anyone looking for quality jewelry, fair pricing, and outstanding customer service!

Nina is extremely skilled and creative. I've taken a few pieces over to Nina and all have been…read morerepaired or re-imagined. Thank you, Nina!!! A true expert and artist!

Wish I could leave 6 stars or more. Nina is talented, fast, easy to work with, and a great…read morecommunicator. We asked her to fix a necklace and a bracelet and she had them back to perfect in a few days. We will keep using her shop over and over. Speaking of her shop, it is wonderful.

Saleena has been providing me with jewelry appraisals for years now. She is incredibly skilled and…read morea pleasure to work with!

I was looking for someone who could give me an unbiased opinion and answer my questions on some…read morejewelry I had inherited, and I didn't know id I would need any formal paperwork. Saleena and I met for a jewelry box review, where she gave me high level information on all the pieces, and more detailed information on the higher value items. She patiently answered all my questions! I ended up consigning a ring with her, as well as selling some gold, and beginning the process of working with her to resize two rings and to design two others using reset stones. I really enjoyed the process and recommend her highly.

I am now a loyal customer and fan of Joseph's Jewelry. I got on to themwhen they repaired a ring…read morethat was deeply sentimental to me. That was a few years ago. The staff is super professional and warm. I especially want to give a shout out to staffer Tony. A great guy!

My necklace chain broke while touring Bainbridge Island yesterday. Fortunately, the pendant & chain…read morefell between my shirt and body. Located Joseph's to buy a new chain. The jeweler inspected it and repaired it for no charge. I'm able to continue my trip wearing the necklace. Thank you Joseph's.

I worked with Tara to sell an engagement ring, and the service was top notch from start to finish…read more She provided great communication and a realistic timeline along with complete transparency throughout the entire transaction. I would highly recommend her if you are looking to sell or purchase a ring.

Working with Tara to create our custom rings - wedding bands and engagement ring - was a dream come…read moretrue! Tara is so thoughtful and kind, and will work night and day to create the perfect piece for you. She also helped us create a stunning diamond necklace that we gifted to a family member. We highly recommend her to anyone looking for high quality, custom jewellery. Working with Tara was a seamless, painless and worry-free process. We can't wait to return to her to imagine and create our perfect one year anniversary gifts!

Probably the most pleasant customer service experience I've had - and I was a walk-in unknown…read morecustomer too. This is a wonderful jeweler's and I can attest to such, as a diamond cutter of thirty years experience.... I was not charged (even when I insisted) for polishing a personal piece of jewelry-

I debated on writing this but the more I think about it, it just doesn't feel right so figured I'd…read moreshare to give others a heads up. No complains about the repair - they did a great job! I took in a wedding ring crown that has 5 diamonds on it since I had lost one of the diamonds. Upon bringing it in, Josh let me know they could fix it and was already bagging it up without even giving a quote. I then asked for a quote since I'd gotten one from the original maker of the ring. I had let him know the quote he gave which was $390-425 was higher than what they quoted. But ultimately decided I'd rather have it fixed locally than send it out since I didn't want to wait (which I voiced verbally). He took a closer look and said they could do it for $425. I said okay because after shipping costs, it would only be ~$40 more than sending it to the maker. He said okay, and that he'd pick out the diamond today and I'd have it back the following week. 2 full weeks went by before it was ready so I was already a bit annoyed since that was likely the same turn around if I mailed it to the maker! But then when I went to pick it up, the price was $595+tax. I asked why the price difference (and refreshed his memory on our convo at drop off) and he just said okay we can do it for $495. So not only did it take just as long, but in the end after tax I spent over $100 more than what I would have spent if I sent it to the maker.