Crystal Springs Inn was not only comfortable but inviting! The owners are absolutely wonderful and…read moreare on top of the hospitality game! So grateful for the arrangements made so we could stay there when we got turned around because of the winter storms! Highly recommend

Very nice, clean and cozy. Great history here and the morning Breakfast was perfect, tasty and…read morefilling. It's like home away from home.

We recently rented two rooms at the Broad St Inn . The couple that own and manage the Inn gave us…read moreperfect rooms that fit our group . - I was impressed how well maintained the property was and the level of cleanliness. This is a 100 plus year old property and is beyond charming . Further , Mrs. innkeeper was as nice as they come . She made sure that we had what we needed and was very conscientious! ( One note : the stairs to the second floor are steep and if you have mobility issues you will want to stay downstairs.) Five Stars . John

We had a really wonderful stay at the Broad Street Inn and in Nevada City and Grass Valley, thanks…read moreto Julie and Ron. Julie gave us great suggestions on places to eat in both towns. They also gave us great recommendations of hikes in both towns and along the south fork of the Yuba River. Our room was nice and it's a very short walk to the restaurants in town. They also have a lovely patio area in the back of the house. We could not have been happier with our stay. We hope to go back. The stairs are steep so if you have trouble with stairs, you might want to stay in Room #1 on the ground floor.

Nice place to stay near the ski resorts in the soda springs area. We were 30 minutes from boreal…read moreWoodward. Pros: The motel is kitschy, rustic, and a decent value for the price especially compared to everything closer to the ski resorts. The junior suite was spacious and well equipped. Beds were comfy with a heavy comforter Heat was sufficient Back yard area has a fire pit (not for winter) and seating, lots of snow for the kiddos There's a restaurant attached but it's just ok - still, a major convenience if the weather is rough Cons: Parking lot and walkways were pretty covered with ice and not shoveled out well - I know they had a big storm the day before but it was hard to park and get small kids down to our room which was down a few flights of outdoor stairs One of the sinks had weird tasting water - the other did not, so I don't think this is just the local water Upstairs noise from footsteps or plumbing is very apparent - light sleepers beware.

We so enjoyed our weekend. Teen challenge runs this hotel. We were treated with such kindness and…read morerespect and definite concern for our comfort. It was a peaceful weekend. Definitely will go back should I be in that area again. It's not far from Nevada city where you can go to a wonderful chocolate shop.

I've been coming here for years. The owners are wonderful and the rooms are especially clean. It's…read morenot far from downtown and the Yuba River. If you're looking for a great place to stay, come here!!!

I booked here based on all the raving reviews. I don't understand how this got such high reviews. I…read moreguess by 'rustic' they mean 'dated'. It does remind you of olden days because it looks like it hasnt been updated since the 70s. Tiny rooms, bedspread looks dirty, and food from the previous renter was still in the fridge. They promote a pool but was told it was closed until it can be inspected and no date was given. I unfortucnately pre-paid based on the positive reviews and now am stuck here for 3 days. I cant imagine where other reviewers stayed previously that they gave this place 5 stars.

Just hosted a family event at the Courtyard and, thanks to the hotel staff and the beauty of the…read morelocation, it went off perfectly. All details were looked after by the employees, all promises were met, and the location was perfect. Finally, my guests who stayed at the hotel, to a person, raved about their rooms.

Third time staying, Rooms are spacious, breakfast is awesome, close to downtown, friendly staff…read more Downside is parking, we were told we couldn't park near where our room was. We had to park across the street. It was a torrential downpour while visiting. There was an old crusty van parked in the suite parking, looks like a storage unit that sits, and we believe it's a staffs car who lives there permanently, it never moved the 3 nights we stayed. Otherwise we enjoy staying here.

I live very close to this hotel and went in there this evening on the way back from my walk to ask…read morea question at the front desk. I was surprised to find no-one at the front desk. There was no sign stating, "Will be right back," or anything. There was a service bell, which I rang several times to no avail. A man who was staying there grabbed a snack nearby and waited at the front desk to pay for it -- but he finally gave up after waiting several minutes and said that he would pay for it tomorrow. I told him that I had never experienced anything like this, and he said neither did he. After what seemed to be an eternity, I called the hotel from my cell phone, and the front-desk person finally emerged and said she was in the bathroom. I told her that this was unacceptable, and she said that she was the only one there. I told her that they needed more help. I left in disgust and vowed to never stay there. Anyone off the streets could just walk right into that hotel, undetected, and wreak havoc -- and this woman wouldn't have known anything about it. Unbelievable and irresponsible!

Disgusting, rat traps stains & false reviews. No refund on 2 nights that I just reserved 1 hr…read more before only there 1:2 hour. See pictures. Gross Wish there was a zero review

Fantastic breakfast at the hotel this morning. I ordered the ribeye scramble- tasty pieces of…read moreribeye steak covered with a delicious chimichurri sauce on top of scrambled eggs and arugula with some lovely roasted potatoes on the side . The dish is fabulous bursting with flavor..... an absolute home run. My wife had a half order of biscuits and gravy with 1 egg and was raving about it. The cheddar and chives biscuit was the bomb , excellent sausage gravy on top...... can you say comfort food. My wife has a small appetite so the 1/2 order was more than enough and at 9$ quite a bargain!! You can feel the history of this hotel that dates back to 1856, the bar area is awesome with beautiful woodwork. The historic brick building just draws you in , like "I need to go in there"....... I had seen the dinner menu the night before and it was a little pricy so we decided to try breakfast first and now I can't wait to go back for dinner, if they are putting that much love into breakfast , I'm sure dinner at the National Exchange Hotel will not disappoint !! See you soon, Cheers!!

Overall, this hotel is absolutely stunning. The decor in every area is beautiful and well done…read more Also, the customer service is great. Debbie and Alexi were wonderful and gave excellent customer care. Our room was mostly good. There is no comfortable seating in the room however, although it may have just been our room. We had a room in the annex section out back. Leaving our room, we were immediately outside in the weather, which wasn't too big of a deal other than it was storming. Additionally, the shower had not had a decent cleaning in a LONG time. Mildew and mold was growing heartily from the floor to about 3 feet up the wall. A little scrub could easily take care of it. Also, the hooks for the towels are right over the toilet so be very careful that your towel doesn't slip off the hook as mine did, or you'll have a toilet water soaked towel. There is absolutely no coffee in the room so you have to go outside in the storm to get to the coffee which isn't open until after 7. Also we were at the coffee station at 7:50 and the one small pot was already almost gone and the 30 minutes we waited for someone to refill it, no one came. The next HUGE problem is the parking. There are no marked spaces for the hotel so good luck getting a spot until after all businesses are closed. We had to move our car 3 times due to the parking regulations of time.

Had we known about the hotel ahead of time, it would've been a better stay…read more The hotel is not a bad place, at all. It's full of history and class. It's clean and central to many locations in town. The chief complaints I have are these: 1. The walls of the hotel are paper-thin. You can hear *everything* going on outside your door and the rooms next to yours. 2. There are no TVs in any of the rooms. For #1, nothing to be done about it but go in forewarned. For #2, not knowing that was totally our fault. The TV situation is listed on their website. But TVs are such a standard item, who thinks to look for that note..? :P Now. The best part of our hotel stay was Ulina. She was the front desk rep when we got there. She was extremely friendly and very helpful in getting us settled in. She went above and beyond her duties to make sure our 2 night stay (that turned into a 1 night stay due to job issue) was stress free and comfortable. If you stay here in the future, ask for Unlina, you will not be disappointed. :)

The ambiance was wonderful, definitely recommend going during the holidays. You can't beat the…read moreromantic lighting, striking decor, and Christmas vibes! The main dining room only has three or four tables, so I recommend calling ahead for a reservation. The shareable plates and desserts were delightful, but there were some issues with the mains: Brussel sprouts had an incredible glaze, a perfectly balanced dish. Salmon bowl was okay... kimchi and seaweed salad were excellent but the salmon tasted like the pre-marinated cuts from any chain grocery store. Large plate, I could only eat about half. The steak was cooked to a perfect medium rare! The portion, however, was very small. Chicken pot pie was frightful, I wish I would've taken a photo of it. Presentation was... deconstructed to say the least. It looked like a slop of filling plopped on a plate with ~half of a biscuit in the middle of the mess. A dissatisfying disappointment, especially for a $40 dish. The desserts were wonderful! Rating four stars instead of five due to the menu being an overpriced for the overall quality of the main courses. You're definitely paying to eat at a beautiful historic hotel, not for the quality of the food.

This was our second time staying at this hotel. We were in the area, and had such a great prior…read moreexperience, we wanted to see if there was any change. We decided to try the studio room as the option was available this time. The same as the previous visit, both employees who were working were extremely nice and accommodating. They gave us our room keys and reminded us of their complimentary drink vouchers. I still like the added security measure that, in order to go up in the elevator, you have to use your room key each time. When we arrived in our room, we were ecstatic. It was very roomy, with a couch that had a pull-out bed, a king-sized bed, a desk, and a sofa with a leg rest. I loved that this room had hardwood floors! We arrived late due to traffic and had to hustle to make the time frame for the drinks. We made it in time, and the gentleman who served us was very nice. We slept very well and were eager to have their continental breakfast again. It was exactly like the previous year, with the food being replenished constantly and the area being cleaned. The hot food options were biscuits (with a gravy option), sausage, bacon, eggs, hash browns, and French toast sticks. They had cereal, fruit, yogurt, toast, and bagels. There was also a coffee bar and juice options. We indulged and enjoyed our hearty breakfast. The hotel allowed our requested late checkout, so we were able to stroll downtown and enjoy a lazy morning before leaving. We will definitely be returning to this hotel in the future, and may bring the kids with us! From the staff, the cleanliness, the complimentary items, and the reasonable pricing, you cannot go wrong with staying here.

Outstanding Experience. This hotel is clean, comfortable and in a great location. The bed was…read moresuper comfy and the rooms are generously sized. The complimentary breakfast is better than most. My husband loved the Happy Hour in the evening from 5p-7p. All staff were friendly and welcoming. Grounds are well maintained. Parking is FREE. Decor super cute. Highly recommend