This location will be five stars except a few months ago they changed the traffic pattern and completely destroyed the experience of coming here. Every time I come here it's a frustrating wait, and I'm thinking about boycotting this location entirely. This review should be not indicative of anything reflecting on the staff. They continue to be awesome. read more

Just went through this location around 1:10 PM today. Usually this is my favorite stand to visit, but today I had an unpleasant experience. I received a drink that wasn't what I ordered, and I felt bad to go through and tell them but decided to anyway. I know it can be annoying but I was super polite about it. The girl that had to remake my drink was loudly talking to her coworker, I believe she was training the one who took the drink, next to the window and I could hear it. It was uncomfortable and then I felt bad for the coworker that was getting talked to. I did end up getting the correct drink and it was great. read more

I have been to this location a couple times now and they have never made my order correct once if I order something off the menu and don't change anything then why can't they make correctly it's on the menu? read more

Sloppy service ,rushed my order... ( there was no line, so there was no reason to hurry ) blended drink was out of a machine. They didn't l Blend it with ice. I asked for sugar free. And it was not, was very sweet. this is my second time there.... I won't be going back read more

I often go to this location and I think they do a great job. I appreciate their positivity and they're usually really quick. I think it's a good value. read more

I go to this dutch bros every so often, off of owens i think, and the service is great; all the employees are friendly and helpful. However this last time I went, maybe 3-4 days ago, one of the employees was visibly and audibly sick. She had pretty much lost her voice and obviously had a stuffy nose. This is super gross, but I didn't want to be a Karen, so I brought it up to a friend who used to be a manager at dutch bros, and he said that it's often store policy that employees "aren't allowed" to call out, even when they are sick?!?!?!? He went on to tell me that this is pretty normal in the food service industry. Maybe I'm just a crazy karen, but making your sick and likely contagious employees make people's drinks or food all day is SUPER UNSANITARY. I think I'll just stick to making coffee at home, where some sick teenager isn't coughing and sneezing in it because they don't want to lose their job. read more

Dutch is very fast at making drinks. I love my order and staff members are always kind to me and my friends when ordering. read more

Dutch Bros Coffee - Coffee & Tea Near Me - Salem, Oregon

This is the best Dutch in Salem in my opinion! They have great customer service, and always make my drink so good!

The so-called baristas at the store on Broadway in keizer suck. I order my drink specifically tell them what I want and they put it in their computer. I get up to the window to get my drinks it is absolutely not what I ordered and somehow it becomes my fault over and over and over again..do Better. read more

I would leave 0 stars if I could. Had an awful experience with the staff. Usually they have amazing customer service but completely lacked that. If this location is so worried about cars blocking traffic maybe they need to have a worker who is designated to control that. I truly feel kindness goes a long way, especially how you approach a situation. The girls on this team need some extra training on customer service/how to be kind. I will never return to this location again due to the horrible staff. It was the most awkward and uncomfortable experience I have ever had with Dutch. Usually Dutch goes above and beyond and has amazing customer service. I never leave bad reviews but felt it was needed after my recent experience. read more

Yo, I forgot to tip. So I think I can do next best thing is leave a review. I drove in just coming from a hike with my wife and kids. Really didn't want anything but I grab a drink anyway to my surprise it was amazing. They made a mistake and the server asked me that I want to take the one for free anyway. With hesitation, I said sure, and I was very very pleasantly surprised I could make up my mind which one I like better. It was very well blended very well-made, and the flavor was off the chart. Very much stood out from the other Dutch bros in this area. I definitely recommend that's one. Major props to the server. Thank you.. read more

Worst Dutch Bros in Salem by far and have had multiple bad experiences here. I ordered a large drink and every sip I took the straw got clogged with nickel size chunks of ice(My drink was supposed to be blended which means ran through a blender so it doesn't have any ice chunks. When I got home I strained my drink and it filled up a full one cup (measuring cup). DO NOT GO TO THIS LOCATION. If I could give them less than one star I would. read more

Dutch Bros Coffee - Coffee & Tea Near Me - Salem, Oregon

For the better part of two decades and more, Dutch Brothers has become a household name for drive-thru coffee. One of its many locations is right here along the busy Commercial St in Salem, where the morning commuter lines get long and the service is awesome. The coffee isn't so bad either. Between 7am-10am, the lines of commuters needing their mocha / latte fix can get a little intense but it's generally relaxed for the rest of the day. Knowing your coffee needs ahead of time helps, but the staff is generally really awesome about keeping the recommendations tailored to every consumer pulling up at the window. They manage to keep a smile and are super friendly almost all of the time. Their flavored coffee drinks are immensely popular due to their locally sourced ingredients and homage to Oregon. Oregon Chais, Pacific Soy Milk, and the Dutch Chocolate milk is a very tasty blend indeed. From time to time I appreciate their iced coffees, but their fruit smoothies have been winning me over as of late. While most coffee spots are done-zo by the early evening, I can always appreciate that they are open till 10pm and 11pm on the weekends. read more

This place has always made sure to make my drinks specifically right, and if by chance If I have been dissatisfied by another Dutch brothers they have gone beyond and out of their way to correct the problem! I have been to other dutch brothers not naming any particular places but have never received the kind of service that I received at this location. I want to give a shout out to every single one that works there especially Eric. Best Dutch brothers ever!!! Don't forget to tip them because they deserve it read more

Always very friendly and fun group of workers. I've been coming here for years and always know what I want. Sometimes though the line is long the order in the parking lot person is always there to cheer you up read more

Dutch Bros Coffee - Coffee & Tea Near Me - Salem, Oregon

I love this Dutch bro's. Literally live so close. Idk what the girls name is but she is the best. I had a rough day and she was making my coffee or waiting for it and complimented my freckles. She explained how she has learned to love hers so she makes a point to tell people who also has freckles so they embrace there beauty too. So freaking touching. Totally turned my day from sucking to absolutely fabulous. Also another time a car in front of me got a gift card and paid for my drink. Love our little Dutch bro's. read more

Dutch Brothers coffee lover for life!!! I personally like you Dino Egg with whip cream extra extra extra sweet with extra unicorns blood!!! You all are AWESOME! DUTCH BROTHERS LOVER FOR LIFE!! read more

Thanks Nathan. Yes hot drinks on a hot day. Love this Dutch. They remember our order if your regulars here. read more

Dutch Bros Coffee - Coffee & Tea Near Me - Salem, Oregon

I've had less than stellar experiences at this location. I still get coffee here once in a great while because a manager or an assistant manager tries to be helpful. Today, part of my order consisted of two children's "not so hot" chocolates at a specific temperature of 120 degrees. The first drinks came out at 100 degrees and they were supposed to remake them. Instead, a blond braided girl "made them hotter" instead of remaking them and measuring the temperature. As a result, she burned the children's tongues. Adding insult to injury, she bickered with another employee complaining about our order. This is poor customer training and or poor decision of retaining inadequate workers at this location. I've never has this issue in Tigard or Hillsboro. Nate, the assistant manager, was most helpful to us in making sure the second drinks came out well. He gave us a couple of additional free drinks. Sadly, the damage is done. I'm okay with a bad drink that needs some fixing, but burning a child's tongue and acting like you are justified if wrong. read more

Dutch Bros Coffee - Coffee & Tea Near Me - Salem, Oregon

My daughter and I come here for to reasons great service great product and we have built it as our tradition. We come here before games when we're out and about together. Thank You Dutch brothers for some great memories. read more

I have been coming to this location since it first opened in the early 2000's, and refuse to go to any other stand! The people here have always been beyond amazing, always cheerful, and you can tell they love what they do! Keep it up, Ewald! read more

I'm not a coffee stand person. I prefer espresso or drip coffee at home. I had an americano they did a good job. Very concerned about getting tempature correct. BF got a cinnamon breve. Very conscious young man. I would order again from them. I'm not a fan of Starbucks I believe the coffee tastes burnt. That's jmho read more

I love coffee, I have been here a few times to try their "special" holiday drinks. The first one was the sugar cookie breve. The second one was the snickerdoodle latte. Neither of them had any sort of flavor in them. It was literally milk and espresso. I am beyond disappointed. I will not be going there again. read more

Time and time again....my friends on our way out of town stopped here. High traffic area. I do not understand why it has to take so long for your coffee? If you know there's a line, please keep the small talk to a minimum. This time they also messed up on my coffee. I had asked for breve (half and half) and got soy milk for some reason. read more

We frequent here a lot. But my son is gluten-free and we specifically come to this location for the oatmeal. We are constantly told that it'll be delivered this Tuesday it'll be delivered this day it'll be delivered that day. So we keep coming back and they never have the oatmeal. Finally showed up this morning to get my son his oatmeal and yet again they still don't have it. We will not be coming here any longer. For how much money we spend at this location and how often we come for them to not even be able to carry the one item that would keep us coming is really sad. read more

Haven't had any fantastic service from here and there is often a line that wraps into the streets and blocks traffic. They do manage to get the drinks out and when I need caffeine on the road it's convenient. Almost impossible to turn left out of there though. read more

My first time here and what a surprise. My fiance and I stopped in never having been here before and the staff was just super friendly and helpful. Chris got a dirty chi and I opted for their energy drink. I had no clue to which flavor so the guy working made me his favorite, raspberry and blackberry. It was super yummy. We also got two muffin tops chocolate and poppy seed. What stood out the most is that they paid for our drink! Due to it being our first visit. That would have never happened in California. These guys rock! And so did or drinks. :-) read more

This is my favorite coffee place ever!!!! Dutch Bros is significantly cheaper than other places(like Starbucks) and have a better quality of coffee. I love Dutch Bros!!! read more

Thank you to the crew for helping my brother Matt celebrate his birthday Dutch Mafia Style. Thank you again for the birthday drinks! They were absolutely perfect as promised :) I hope you enjoy spreading iced kicker cheer and RAK as much as Matt does! You guys are awesome! See you next time read more

I'm a regular at this Dutch Bros., and the morning crew is awesome! (I'm sure the other shifts are as well, but I only stop in on my way to work). They not only remember my drink, but my name, and other personal things we talk about! Getting in and out of this location IS tricky, especially during rushes, and after several frustrating waits to turn in from southbound Commercial, I re-routed my drive by several blocks so I get in on northbound, but it is worth the drive! read more

Dutch Bros is definitely my new favorite coffee, smoothie and tea place. It is so much faster than Starbucks and tastes just that much better. Also they offer more options and more variety than any other coffee, tea ore smoothie place in town! Go Dutch! read more

I love the Dutch Crew here. KRISTI, AMY and all the morning crew. They always remember my drink and that I get different drinks depending on the weather and the time of day. My husband and I go in several days a week and everyone is always upbeat and friendly. All I can say is yummy love! read more

All I can say is WOW! If I could give this place 100 stars I would! It was my dad's first time here and they gave him coffee on the house! So sweet! Their employees go above and beyond their call for service and that's saying a lot considering I manage a Chick-fil-A! And to top it all off their coffee is AMAZING! You guys seriously rock!! Keep up the good work! read more

The coffee is good. There are a lot of very caffeinated young girls working there that feel like a cheer squad encouraging you as you make your order. I think there are better coffee places near by, but would still recommend this place! read more