Quickly diagnosed the issue with my laptop and led me in the direction of replacing the…read moremotherboard. Appreciate the open communication and availability!

Heartland IT Solutions was an exceptional service provider. My business laptop would not power up…read more I suspected the problem was related to the battery but had no tools or workbench to tackle the problem myself. Turns out it wasn't the battery but a short in a connection to the battery. The issue was quickly and conveniently addressed at a very fair price. I will definitely recommend Heartland IT Solutions to my family and friends.

First of all, I'm an old guy. My lap top, or center of my world, just decided to stop functioning…read more Took it in on a busy Saturday morning hoping it would not be terribly bad and was floored. The folks listened to my story, plugged it in, and brought it back to life. It was a simple thing however they took time to listen and evaluate without making me feel too much the fool. No charge and out the door. Great folks. Personal attention, kindness, and great domineer go a long way in who I deal with. I'll be back.

Wonderful service! Very appreciated! Very nice people, the owners! Thank you to them.read more

Great to find a business you can work with and people you can trust. I highly recommend this…read morecompany!

From the owner: Computer and Technology Support for Home and Business Networks.read more

I had a small interaction with this shop after another repair company in town treated me horribly…read moreand I decided they wouldn't be getting my business. Zack was very helpful and honest about their process, how long he thought it would take, and what the costs may be. About two hours after I delivered the product to be repaired, I received a phone call letting me know they could not do the repair. While I was dismayed to find out, they were very polite and did not charge me for their time to look at the device. If I had a product that needed to be repaired again, I would certainly give them another try.

Had a computer repair emergency yesterday (couldn't get it to boot up).. did not know where to…read moreturn. Thank goodness I found PC Guy! Zack was very professional, forthright and helpful. I figured it would be at least a day (and so was ready to cancel my coming work shift.. work from home on my computer). So, imagine my surprise when Zack called 20 minutes later letting me know that he had identified the problem. He ran further diagnostics, made some program changes for me and I took my computer home later that same afternoon. The rate was more than fair. I've had lots of negative experiences with computer repair shops and people in the past. PC Guy and Zack elevated my view profession. Integrity, expertise, courtesy, professionalism, value.. just a few words to describe them. I hope I don't have computer problems again in the future.. but if/when I do, I know where I'll be going for repairs: PC Guy!

Exceptional quality repair. On time. Very reasonable price. Only problem is they aren't great at…read moreanswering the phone.

A Great place to get laptops or Desktops Services. They also carry refurbished Laptops for 150 to…read more250, and Desktops from 100 to 200. They also service businesses and do inexpensive server deployments

Took my laptop in to get a screen replaced, and ended up getting such repairs with a few other…read moresurprises. -Total repair time was estimated for 1, maybe 2 weeks. It ended up taking around a month for the repair to be finished. -There was physical damage to my computer when it was returned. The plastic bezel was broken completely off in one corner and the other end would not sit properly on the piece of trim below it. I would understand this being a fact of repairs, except I was not even offered an apology for the damage. -Other parts of my computer were lost. One of the rubber stoppers on the lid was "unfortunately misplaced". Furthermore a screw to the hard drive bay was lost. (I took the hard drive out, you in no case need to turn over your hard drive unless for something such as data recovery or repair. I highly recommend you take yours out if you ever get a computer fixed.) -Lastly, quality of repair. The screen that was installed was a cheaper $50 LCD. This panel was not IPS as opposed to the last one. This means that of you look at it from any angle except straight on, colors distort and contrast highly varies. Overall, I'm fairly disappointed. Communication was hardly established unless I called and waited for about ten minutes for the other guy to pick up. The quality of service was poor and there was substantial damage to my computer. I would not go back here again. GeekSquad also has a faster return rate (they also have insurance). I give it one star because I got the panel replaced however that came with many headaches and disappointments.

This review was originally written by Bamjac computers while MJ had my computer in his shop to…read morerepair. I was never informed of the review or asked to write one. He did give himself a 5 star review and set up this account. Pretty sure this is illegal as of FCC rules added in Jan of 2024. I DO NOT RECOMMEND. Here is his 5 star personal message: MJ came out and diagnosed my computer with a bad hard drive. He took it back to the shop and replaced it. He had it back to me the next day and helped me get everything set up and running again. Awesome service. Highly recommended.

Brought my pc in he worked on it for a total of 4 hours in two weeks time told me he fixed the…read moreproblem when i got home i come to find out he did not fix it by ANY means all he did was rebuild my pc and while doing so broke the latch to release my gpu from the motherboard so i am now stuck with my gpu inside of my motherboard i en up finding the problem myself and fixing my pc not the goi because that is permanently stuck now but i fixed my fans myself DO NOT GO HERE he is known to be very lazy have terrible customer service and will not handle what you bring in with care

I brought in an iPad that had the metal part of the charging cord stuck in the port. Luke had it…read morefixed in about 10 minutes and it charged perfectly! He was super nice to deal with also :)

This business is a scam. The owner Terry or owners husband has horrible customer service. I was…read morecalled an asshole for being upset with the service here. Absolutely unprofessional to go along with terrible work. It's crazy I should have checked here first. This Terry guy is unbelievably unprofessional and lies in literally every negative review. Don't go here - do yourself a favor. Dudes an asshole. Terry read your reviews here bud. Continue to treat your customers horribly and your business will suffer. I stand by everything I said - was lied to on multiple occasions and nothing was done to make my experience better. I paid $50 to be called an asshole by the "business owner" who worries more about lying on negative reviews than he does making things right. Again go to Best Buy and save yourselves the trouble of dealing with this man. The comment below is a great example of lying to try and cover the businesses ass after putting a customer through a horrible and honestly uncomfortable experience.