This is honestly my favorite location to go to! The employees here are always so kind and have such a great attitude!

The coffee was watered down. Is that classic Dunkin' Donuts coffee? Seriously plz tell me, because this was my first Dunkin's coffee experience. The service... that's what needs improvement. The barista wasn't helpful at all, and seemed confused when I asked for a double flavor shot overall, for Christmas the ambiance was very Christmas! read more

Dunkin' - Donuts Near Me - Yuma, Arizona

Service was not very good; employees were rude; short and talked down to my 9 year old when she asked if they had sprinkle donut. Additionally, the restroom was dirty and didn't have toilet paper just an open package and napkins all over the floor. read more

Staff was very friendly and welcoming. They put a great amount of cream inside the donuts- rare! Usually it's a tiny bit in center. We've hit a bunch of Dunkin's on our travels and this has been one of the best. read more

Dunkin' - Fantastic! - Donuts Near Me - Yuma, Arizona

If you buy a frosted donut of any kind it should cover the top of the donut..Nope not here. Barely 1/2.. Is the frosting measured! Or someone is not paying attention!! read more

They have all doors locked accept one that is Illegal and no fire safe!!! And does not give any abilities for handicap persons!!! The Eclair is not true to form NO cream in center that is highway robbery!! The toasted coconut is not true to their form coconuts use to be all around the doughnuts now only on the small top portions and not toasted color either The doughnuts are smaller sweet etc to a bad taste way znot good Anymore Duck in Doughnut s YOU are the worst anymore!!! Even the coffee is filled with fake sugars and flavors???? Why would you do this to US read more

They do not make their donuts right vanilla cream should be covered in powdered sugar these have none, the Long John maple bars have barely any maple frosting on them. read more

Dunkin' - Um vanilla cream and maple bar... - Donuts Near Me - Yuma, Arizona

It's what you would expect of a Dunkin'. The drive thru was fast. We got a donut, the new cookie butter cold brew, and a black ice tea. We were back on the road in no time! read more

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This place is so cheap with their glaze and chocolate frosted . The glazed is dry AF and the chocolate frosted looks like shit. Do better read more

Dunkin' - a dozen donuts in a box - Donuts Near Me - Yuma, Arizona

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Always out of donuts, excuse me isn't it a donut shop? Why don't they have donuts? If they want to be a coffee shop, it should drop donuts from their name. read more

Restaurant empty. Service awful donut old no coffee ready they had to make.. I had to listen to the 2 people working yelling at each other the whole time. Would never go back read more

Dunkin' - No one in the restaurant.. All we heard was the 2 workers yelling at each other. Monday 12. Service awful. Donut worse old. - Donuts Near Me - Yuma, Arizona

Service was good but for the price of these donuts and for them to not frost them like they should be frosted is crazy. read more

Dunkin' - a variety of donuts in a box - Donuts Near Me - Yuma, Arizona

This is what my husband received this morning. Unfortunately, he did not notice until he got home. I can't believe they would be ok with serving this to their customers. read more

Dunkin' - Disgusting sandwich - Donuts Near Me - Yuma, Arizona

Seriously Dunkin' Donuts this is how you sell your donuts. These look terrible. They weren't even fully frosted. Somebody was super lazy at their job. read more

Dunkin' - The frosting looks terrible. It looks like they fell on the floor and were then put in a box. - Donuts Near Me - Yuma, Arizona

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Terrible service! I ordered a small coffee with cream and a donut. I got coffee without cream and no donut.

I couldn't NOT give this Dunkin a review after seeing that the average rating was only 2 stars. That's crazy to me! I've gotten coffee here at least 10 times, and I order food with my coffee probably half of the time. I've never once been disappointed in my coffee. It's been fresh and delicious every time. (Have you guys had the blueberry flavor shot in your coffee?! It's a game changer. Do it.) I will say, if you're picky about always getting the same amount of milk/cream in your coffee, they are not consistent with it. Sometimes my 3 creams is more like 5 creams, other times it's more like 2 creams. But I'm not picky so it's never bothered me. I have been here occasionally when food items from the menu are not available, but then again there seems to be shortages of things nationwide these days so that probably isn't this Dunkin's fault honestly. I usually go through the drive through for the convenience factor, but the couple of times I've been inside the restaurant it was clean. The staff is always friendly, I'll continue coming here in the future for sure! read more

worst service . waited 5 min for someone to even acknowledge I was there at register . Then when they did they seemed annoyed . They even got my order wrong to top it off read more

The Yuma Foothills store has the most inept and unfriendly staff I think I've ever come across!! We have a group of us that, during the summer, would come in every Wednesday. There wasn't one visit where we didn't deal with wrong orders or an employee who just seemed to be hating their job! We stopped going and found another business to frequent. Today, four of us decided to give Dunkin' another try. It will be our last!! I ordered via the app. I went into the restaurant as our group intended to sit in the lobby area and chat for awhile. Only half of my order was ready and waiting in the walk-in pickup order location. When I inquired about the grilled cheese that wasn't yet ready, I presented the receipt that had been attached to my coffee to JOCELYN. She gave me the impression that I was bothering her. She just stared at me for a moment and made no effort to look at my receipt. She then informed me that they would get to it. I went and sat down and 3 other customers ordered and received their items. Keep in mind, the employees would set the items in the pick up area but say not a word as to who the order was for. So, each customer was having to check the receipt to see if the item was theirs! After the 3 customers had gotten their items, I returned to the counter where I saw a bag waiting for pickup. I stood there waiting for JOCELYN to acknowledge that I was there. She DID NOT!! She was wiping the counter near where the bag sat right in front of me and then turned her back to me and continued to wipe things down. When she turned around, she still did not speak to me!! I finally asked if it was possible that the bag on the counter was mine. JOCELYN again stared at me but finally said "No, that's for someone else." She proceeded to tell me her coworker was getting to it and that they have been real busy and only had the two of them trying to do everything. I went and sat down again. When my sandwich was finally ready, one of the employees set it down on the counter, walked away and again, said nothing to inform me that it was ready. Luckily, someone in our group saw my order before it sat there too long. In the meantime, 3 additional employees showed up. The lobby had been in a bit of disarray since our arrival, and yet, after having been there for an hour, not one of the 5 employees made an effort to clean the lobby area. It's unfortunate that none of the employees seems to enjoy coming to work and being pleasant to the customers! After several disappointing visits, your Yuma Foothills Dunkin' has now lost 11 customers. read more

On the way back from the Foothills, a quick stopover here was in hand...we ordered a dozen various donuts, hash browns and vanilla bean and minute maid orange coolattas. I was pleasantly surprised with the hash browns, tasty... like they were cooked along with bacon; crunchy and toasted just right. Besides the obvious brain freezes, both coolattas were refreshingly delicious...the orange juice one had most of the flavor at the bottom of the drink, though. The donut I had (called Cupid's Choice) was decent but I kept thinking the Candy-Cane donut they made at Christmas tasted better by a long shot. A clean and inviting dining area, with attentive workers. Worth the stop...or drive-thru. read more

Dunkin' - Donuts Near Me - Yuma, Arizona

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Just walked out, didn't even get to place an order. I stood at the counter for over two minutes and was not even acknowledged. A simple " we will be right with you" would of gone a long way. But to be completely ignored as employees walked right by is bad customer service. I'll go elsewhere. read more

Unfortunately, I didn't get to try anything on the menu. I just experienced an unprofessional employee who's name I sent in a formal complaint. The lights in the building and in the drive through were all on at this location and it looked open. We went through the drive through and didn't have anyone come through the speaker to take our order. After a few minutes, we moved forward to the window to see if maybe we had to place our order there. Since all of the lights were on both inside and outside, we saw the employee walking back and forth and speaking on the phone. We waved her down and at one moment she saw us, but looked away to avoid us. It was so weird. If the store was closed she could have just let us know. But she just refused to look that way. In the meantime, a car pulled up behind us and waited at the part of the drive through to place their order too. I pulled around to the front thinking maybe we needed to order inside. The door was open. I peaked my head in and announced myself (I didn't want to barge in if it was closed) and the employee said that the store was closed. I let her know that in the future, she could have just let us know.. and that we saw her when she saw us. I also let her know that she should probably let the people in the drive through know that the store is closed because they were probably confused also. She replied with "I didn't notice you because I was busy closing up". There was no apology for ignoring us. There were no signs on the doors or the drive though that said it was closed, otherwise I would have drove on past. I'm just a disappointed Cstomer. read more

These aren't the donuts I remember as a kid. Disappointing :-( Only the 3rd day open. Staff seemed overwhelmed and unprepared. Always loved the smell of coffee and donuts. Unfortunately smell better than they taste. Maybe I'll try it again in a couple months. read more

Dunkin' - My chocolate glazed munchkins are so sad :-( - Donuts Near Me - Yuma, Arizona

We often stop by for donuts on Friday mornings and I'm happy to report that the shelves have always been filled. There have always been a gazillion of everything and we've never been disappointed. It's likely that it's a matter of the time of day that you visit (seems like a company this large would figure out how to keep the shelves stocked, though). If you're ever there on a Friday morning, we may see you there. read more

Couldn't properly take my order. Kept getting it wrong and when I corrected her she copped an attitude and said she wouldn't put up with me disrespecting her. All I did was correct my order which she still couldn't get right. I asked for the manager and she couldn't even get it right. I just had to drive off and not spend my money because you have a staff full of incompetent ppl. I'll make sure to post this on the BBB website too. read more

It was so filthy we walked out. Gross! Bathroom was unusable. I'd never eat at a place that disgusting.

Stopped bye on our way out of town for some coffee and donuts... donuts were stale and the egg bites we ordered were apparently out of stock... waited around for 10 mins before they told me they didn't have any egg bites in stock... okay no big deal they substituted them with biscuit bites... that were still frozen! To top it off we ordered 4 egg bites and were given 2 biscuit bites and they didn't give the correct change. Save you're self the hassle and go to Starbucks. read more

I come here a couple of times a week. I get a breakfast sandwich and I asked to add cream cheese. Simple request. But this time the new employee because they can't do it I 10 I get it every week instead of asking the manager I'll she does charge me a dollar throws a side of cream cheese and forgets my coffee. Instead of saying no just ask your fellow employees. read more

Great to have Dunkin Donuts in Yuma. For all you coffee lovers, THE PLACE FOR COFFEE is in town. Dunkin Donuts makes good coffee in comparison to Starbucks. This location is below average for Dunkin Donuts. Coffee is great as always (this is why everyone raves about DD). The donut selection is small, but is about the same as most modern DDs. Their breakfast sandwiches are very good. Highly suggest the sausage, egg, and cheese croissant! Service seams to be good. They were a bit overloaded initially, but now everything seams to be improving. read more

Dunkin' - Front - Donuts Near Me - Yuma, Arizona

This is the most unconsistent coffee place around. It's so bad you have no clue what you will actually get. More often than not even straight black coffee is horrible. Speciality drinks are not even a option. I have been made ill by coffee from this location, and would not recommend patronizing this location. read more

food is always the way I order it what more can I ask? there is more Lulu is a special gem having an amazing attitude at 4 AM takes great character and she has it! place is always clean. This is my favourite spot. read more

Ordered a sesame bagel, extra toasty. I got a plain bagel not toasted. This is the third time I've ordered this on the app and they have messed it up every time. Last time I'm giving them my money. read more

Check your order before you leave. We go through the drive-in and our order is wrong as often as it is correct. How hard is it to get 4-6 donuts right? read more

I went here this morning super excited to get the pretzel croissant breakfast sandwich because a couple of weeks ago I tried it for the first time at the Dunkin on 16th Street and 4th Ave. Much to my surprise the experiences couldn't have been more different. I was expecting this wonderful sandwich like the first time and I got this burnt sandwich that I couldn't even finish. I dont usually get food at this Dunkin Donut's but I thought that it would be up to the same standards as the other Dunkin Donuts. Won't be coming here again for food. read more

Dunkin' - Burnt pretzel croissant bk sandwich...such a disappointment - Donuts Near Me - Yuma, Arizona

This is a disgusting DD the tables are gross the floors are filthy... how can somebody with no customers not get busy cleaning is beyond me... If the eating area is that disgusting...how is the kitchen? Management needs to really pay attention. I would give 0 stars but there is not an option... What a shame... read more

Been here many times only because it's the nearest Dunkin Donuts to me. Never fails, the employees are not the friendliest. Good luck getting a "you're welcome ", "thank you" or "have a nice day" Attitude Central at it's finest. read more

Horrible service. I'm not one to complain unless it needs to be noted. Lost definitely, Check your order! I'm a fan of DD, just not this one! read more

This is the worst Dunkin' Donuts I have ever been to. Not only do they never have anything available, but their customer service is horrible. We asked to talk to a manager and the manager was just as useless as the person who took care of us at first. Completely unacceptable customer service by the staff and management alike. Very rude people... read more

Passing through Yuma a few days ago, I stopped off here for some iced coffee and a snack with my kids. Their huge sign was helpful in navigating off the freeway. This location has a larger seating area than most of the Dunkin Donuts I have visited but otherwise is pretty standard. I think the chain shines best with their coffee these days. I got iced coffee and it was the best of any chain at the best price as well. I like that they seem able to add the right amount of milk and sugar to the mix for me. The donuts were a little below average. I think I've become spoiled by my neighborhood donut shop and I didn't finish my apple fritter here. Of course my kids, happily (greedily) finished their own and mine as well with much glee and enjoyment. read more

I think this franchise forgot their primary product as indicated in their name. After the much anticipated opening, I was surprised to walk in and find only two, small columns of donuts for sale. Where are the rest of them! Can you believe they did not have any coconut variety donut at all at this location! Not the basic coconut or the toasted coconut. This location has much space but put little consideration to its use for a wide span variety of donuts. They should now call themselves, "Dunkin' Everything Else", because donuts have now taken a back seat for this company. We had to spend too much time even finding a donut selection on the drive-thru menu. "Hey, Dunkin' Donuts???...if I want your coffee, I'll buy it at the grocery store with the coupons I get in the Sunday paper! Go back to selling donuts." I will not return. read more

Stopped in last night at about 7:20pm. They didn't have hardly anything. Tried to order a dozen donuts and they only had 4 of the kind we wanted. We also wanted to get Iced Caramel Lattes but they couldn't do that either. They were out of Caramel and Vanilla. Their excuse? "Ha ha, they're really bad about ordering stuff." They were open for another hour and a half and we left them with 4 donuts... What exactly are you supposed to get at Dunkin Donuts when they don't have donuts or the makings for coffee that they have on the menu? read more