Shout out to Martin tonight for helping us with all our questions and really taking his time to address how it works with pick up orders. He made sure all our groceries were in our bag, covered our coupons, was kind and patient. The pick order service was fast and efficient. We love our pick up process! read more

Fry's Food Stores - Waiting for customer service! Do better! - Grocery Near Me - Yuma, Arizona

I went just to go get some deli turkey sliced thin and it didn't disappoint. The service was very good. Positive and friendly people. I would recommend. There was also a large variety of turkey, ham and cheeses. read more

Prices are high. Vegetables are terrible and they won't open lines except self check out sat and sun mornings. To expensive to check myself out. Left full cart sitting and went to walmart read more

This is the 2nd time I've been to Frys. The first time the cashier was on her phone the whole time I was in line and acted the the customers were bothering her Today, the cashier was just rude, not really telling me how I could get the savings card. Frys must not be a good place to work, no one seems happy to be there! I'm not either!!! read more

While staying in the area for the winter we would shop here since it was the closest large market to the RV Resort. For the most part we had no problems with the store, liked their selection and interior. During our weekly shopping trip we found a sale on Porterhouse Steaks. As you know there are two types of meat per steak. One is more tender choice cut than other side. We found a package with nice looking steaks, finished our shopping. Upon arriving at our home opened the package found that all the hidden steaks had the tender part of steak removed. Talk about misrepresenting the product. Took them back to return and clerk tried to give us a hard time because the package had been opened. Manager came over and refunded right away. Something didn't feel right about the whole situation. read more

Great Employee's. Store is very clean. But, the Grocery Carts are the worst and they are FILTHY.. Please get new carts.. read more

Incredibly crowded and chaotic due to the 95% elderly customers. What makes it worse are the random aisle displays that cause obstructions. Stopped today and two rude employees. One was a woman stocking shelves that answered me very abruptly when I asked where the eggs were. The other was the cart guy that decided to block the whole lane in the parking lot by going down the middle instead of off to one side to let people pass. read more

Fry's Food Stores - This guy knew cars were backed up behind him for 100yds. Rude or stupid? - Grocery Near Me - Yuma, Arizona

The fried chicken from Fry's deli is absolutely delicious. When it's fresh out of the fryer it's the best chicken we've had in Arizona. The service depends on the day. The store atmosphere once again depends on the day. But the fried chicken is the star of the deli. read more

Since last year prices have gone up on ALL items to the point that CA is cheaper!! Chips /snack items are always smashed in pieces! Checker was miserable and the belt kept running and my food fell to the floor!! What the hell kinda employees do you have here she did replace it either!! read more

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Excellent store and low prices. If you never tried it, go and see for yourself. Better than Smart & Final. read more

Fry's Food Stores - a grocery store - Grocery Near Me - Yuma, Arizona

What a rip off. Charged me for green onions, I didn't get. $15.99 for Dr Pepper that was on sale for $10.99. $3.19 for strawberries on sale for $1.49. All on a custard. I'm pissed Fry's can suck it, I'm spreading the word. Don't trust them. If you can't trust them with your money, you certainly can't trust them with your food. I'm going elsewhere. I hope Fry's management reply's! read more

The store web page says that this Fry's location has a Pharmacy located there and it has a drive thru window to pick up prescription medications . All well and good it also says that they close for lunch from 1:00pm to 1:30pm. All well and good, but what they don't tell you is that the drive thru pick up window is closed on Sunday! Fry's web site says that it is open, the sign in the window says it's open from 10:00am to 5:00pm and closed for lunch from 1:00pm to 1:30pm daily not that the drive thru is closed all day on Sunday ! I wasted 45 mins of my time! And there were three other people that got in line for the drive thru. Maybe Fry's needs to take the time to put a traffic cone or a chain with a sign on it that says that the pharmacy drive up window is closed on Sunday. Fry's needs to update their website to indicate that the drive through window is not open on Sunday ! read more

The self checkout people are so rude. Not helpful and need to be told they should smile even if its early in the morning. I have only ran into 2 people at self check out that were helpful and friendly. Usually they have a scowl on their face and if you ask for something, they act like you are asking them to do something outside their job description. Being friendly, smiling being helpful should be a part of their job description and they should be held accountable for not doing their job. read more

4.67 Overall 4 Service 5 Inventory 5 Ambiance I love going to new stores! Stores that may have more & more interesting things than I have at home. Exotic ingredients! I lived in Alburquerque a while and Fry's was my local store so I was thrilled to shop here, again. We were staying in Yuma a few days so picked up some groceries so we wouldn't have to shop when we got home. I walked into the produce section and it was huge! The produce department was clean, bright and colorful with all the fruits and vegetables. They had almost everything I could imagine. I found an employee in produce to ask if they had a certain item. She didn't know what it was so had to go ask someone else-who said they don't carry it. It wasn't the best because I did find it on my own before she got back. I was able to show her. Stores should really know what they carry. All the rest of the aisles were packed with wonderful items. The International Foods section had lots of interesting ingredients. The bakery was crazy good. Breads and bagels and pastries! Oh, My! I did get some good breads and hubs found a few pastries he couldn't pass up. They also had a good selection of wines and other alcohols. I love Fry's! I recommend them highly and will definitely go to this store again. I really wish they would open a store in our town and take over! Fry's-Call Me! We'll work out a deal! read more

Went to this store twice and never again. When you use self checkout (had to due to very long lines at cashier checkouts), you scan all items then the screen stops everything so an employee can come over and count your scanned items. I'm a well dressed retiree and not used to being treated as a thief. Remember, I'm doing your job for you. Speaking of.... on a Sunday morning at 10am there were ZERO shopping carts in the store. NONE. I watched customers going out to the parking lot to retrieve shopping carts. Seems Fry's wants you to do everything for them. read more

Pharmacy consistently messes up prescriptions due to "the system", the fax machine... or the wrong/generic medication, it's always something. The demographics here are retired couples reliant on medications. Subsequently, there is always a line through the store. Their latest change is closing down the entire Pharmacy between 1:00-1:30 and they tell people they can't wait online during this time. Horrible business practices given this SHOULD be an easy money maker for them. Everyone is disappointed and locals expect the poor service. It gets worse when the winter retired visitors come in town. read more

This store used to be amazing. I'm not sure what happened. They rearranged the store and got rid of a lot of the cool things they had like the olive bar, salad bar, mochi, moon pops, etc. There are several great employees here. The starboard is also one of the best ones in the area. Also the pharmacy here is HORRIBLE. Very rude workers! My low rating is mainly due to the pharmacy and how the store went downhill. I hope in the future management can do something to make it nice again and improve customer service in the pharmacy. read more

Terrible management of stock. Frequently out of various products, especially produce (oranges and assorted fresh vegetables), and quality can be hit or miss. It can take 5-7 days to replenish the items they are out of. Their employees are helpful and nice. The store is clean and well kept. read more

Pedro helped me find some items I was having trouble with. Went above and beyond great customer service

After moving to such a tiny town from Nashville, I was nervous about the kind of selection my nearest grocery store would offer. Grocery stores are a dime a dozen in a big city, but a small town like this? You kind of just have to have a "get what you get and you don't throw a fit" sort of mindset. Because they're fewer and farther between. Luckily, I hit the jackpot living nearby this Fry's. We had plenty of Kroger's stores back in Nashville and Fry's is the same thing, only truly this particular location is WAY better than any of the Kroger's that I frequented back in TN. I'm always very impressed with how much this store has to offer. The staff has always been nice. The store is big and has plenty to choose from. The shelves are kept stocked well (I do most of my shopping in the mornings), there's a Starbucks inside as well as home good items and some toys (so not just food items), and I've also always been satisfied using the grocery pick-up that's available through the app. I get that there aren't many places giving this particular Fry's competition at the moment, but regardless I feel like the store has everything I need and would shop there anyway! read more

On Friday, 2/19/21, my husband & I went into this Fry's store to do our grocery shopping. While in the store we noticed several people not wearing masks. When we questioned a couple of the employees, we were told, they were told they couldn't enforce it because they weren't the sheriffs office. Meanwhile masks are mandated by the Yuma Department of Health and the Yuma Board of Commissioners. Consequently I completed one of their customer surveys. Today, 2/21/21, I a phone call from the store manager. He informed me that if the employees see a customer come in the store, they will ask them to put a mask on. However, they will not remove someone from the store for not wearing a mask. Apparently this decision has been made by Kroger Corporate Office, the parent company of Fry's Food Store and is being followed by all the Kroger owned stores in Arizona. It would appear that Kroger & Fry's Food is only concerned about profits and not the welfare of its employees or customers. I will be contacting the Yuma Department of Health about this and will not be going to any Kroger Stores & Fry's Stores in the future. read more

I LOVE This Store! The Bakery, The Meat, The Cashiers are ALL AWESOME! The Deli however...someone needs to talk with the staff, they are cranky, rude, and obviously to EVERYONE, do not want to be there...ZERO Fuzzy Warm Feeling...the REST OF THE STORE get's 10 Big Fat Stars!!!!!!!!!! read more

Worst Fry's I ever have been in. It's 5 pm. And they Shut registers down. They shut down self check out registers too!! No fried chicken. Went up to ask how long it would be. They didn't want to wait on me our answer my question. The manager came out for lady in front of us because register needed management approval and didn't come out until 10 minutes. Then she said it was fixed and hid. So who ever worked November 2 2023 managers you are doing the worst job ever. We are still At registered it's been 20 minutes. I would have walked out but Lori at register is doing good and very nice. read more

Kudos to the older lady working near the cafe.. my wife lost her phone... looking all over we came back here and found out that she had took it in the customer service! Thanks again, that's awesome... read more

My last review was 2 years ago. Wow! Time flies, but things at this Fry's in Yuma have not improved. The store continues to be under stocked in all departments, the floors are filthy, the sales staff are consistently rude. You can trigger their negative attitude real easy. I have contacted corporate to see if they could step in and turn things around.b 10 years ago when we first came to Yuma Fry's was the go to store and Albertsons was in the condition Fry's is now. Dirty, under stocked, and rude sales clerks. Now Albertson's is "my" go to store. I hope Fry's improves. Thanks for reading read more

NO SERVICE! I shop in this store about 3 times a week. I am always astounded at the complete lack of service and professionalism shown to the customers by the front end self check out team. Today, I had enough and spoke to a manager named Tim. He smirked the entire time I was speaking and when he asked to whom I was referring to, I pointed toward the self check out (the employee had her back to me) and the manager said "we don't point in here". I was never rude or demanding and I am not a 4 year old. Apparently it's okay to treat customers like this because you are in the union. Shameful. Can you imagine what this staff makes per hour???? If not, I can tell you union employees are highly paid and have excellent benefits. read more

This Fry's has it all! There is a do it-yourself salad bar... a deli, sandwiches, Chinese food, sushi bar, and self-checkouts in the area plus a dining area and fountain drinks. That's all I paid attention to since I needed lunch, and it had free wifi- score. It's a large store, one of the super Fry's. I saw an olive and cheese bar area, lots of booze, prescription pharmarcy, lots of self-checks, and a TON of everything, more than most Fry's. Also has gas out front. read more

Fry's Food Stores - This salad I made, with imitation lobster, cost like 3 bucks. - Grocery Near Me - Yuma, Arizona

More of the same Fry's bull shit . Shop Friday and get four times the points . What a load of crap ! Wife had to call 800 number and spend about an hour getting the correct points . They smile while the screw you over at the register I wouldn't if that's a special class ? Today unfortunately I had to return for more shopping pleasure . Note to Fry's , some people a confused by your pricing ! If it says $2.95 that must be the price right ? Your digital coupons are more trouble than they are worth . Older shoppers and some non-English speakers have issues with them . Just today , lady in line before me was confused with your pricing . Same as the guy behind me who has some choice words about that ! Checker asked for manager to explain the issue . No one wanted to hear it ! I told her about my issue with points , she could of cared less . Someone open another store in the foothills . Fry's the only game out here other than the .99 cent store which does stock shamrock products placed on shelves you can see . Fry's bottom shelf and sometimes not even there . This place sucks ! read more

I am very frustrated with Fry's Customer Service. I placed a pick-up order on Saturday and looked at my bank account on Monday. I was in a negative balance. Upon review, i see i was charged 2 times for the pickup order on Sat. This totaled aprox. $480. Now all other bills and expeditures are bouncing so my fees are adding up and all i am being told is "sorry must have been a glich and the 2nd charge should fall off in 3 to 5 business days. Meanwhile, im accuring fees and have no money due to an error i did not create. Please be aware. I am not happy. read more

Great selections! I moved from the area and miss this store immensely! We returned to Yuma recently and took a trip to this Frys and we received excellent service. BTW, the breakfast burritos are the best anywhere!!! read more

When you go in to buy a money order for $180 and get a loading Apple Card and ask for $60 on it. Just to go home and the Apple Card wasn't active and you look on the receipt and got charged for two money order and didn't receive the $60 money order. Go to the store and was told I got both and got called a lair in front of everyone. Thanks assistant manager :) read more

I live in LAGUNA beach Ca..I wanted to send some groceries to my disabled 92 year old brother who lives in Yuma off the frontage road. I learned Frys delivers to your door so I ordered a box of groceries last evening. They were delivered to his door around 9:30 this morning. They let me know via e-mail that delivery was made. They credited me back on one item that was out of stock. I am very pleased with their service, their products, their efficiency, and plan to order again. Thank you Nathan for excellent service! I would recommend Frye on Frontage Road without reservation! read more

This store has went way down hill since the old manager Tim left. There are never shopping carts inside because the employees are lazy and the manager doesn't make them work. Go anywhere but here. read more

This store is going downhill fast, quality of meat and produce is crap, getting worse as each month pass. On top of that, you have to double check your bill, they constantly charge you wrong prices and have to go and visit customer service to get the money they over charged me, at least 4 of 5 times. The quality of the food they sell and overall customer service has changed in the last few months to where it's not worth shopping at this store. Your better off shopping at Walmart or Albertsons, or even shopping at Food City. This store is a JOKE!!! read more

I do my usual shopping here & I've never had an issue. The store was emptying out when Covid hit but it's filling up again. I like their displays for the holidays (like Mother's Day) & the cashier's / employee are nice. The only thing is I think their meat department stinks, literally, the meat smells bad read more

It's nonsense that you have to have a Fry's card to get the sale price and the checkout person at the self-checkout was no help. Will never stop at Fry's again during my frequent trips between San Diego and Tucson. read more

Friendly staff and good selection. Store is a bit too congested for elderly clientele.

I rated two stars because of the items outlined in the following paragraph. I would have rated at 0 (zero) stars for the overall experience as outlined in paragraphs subsequent to the second. The bakery buns are some of the best poboy and hamburger buns I have ever eaten. The store has a wide selection of product. There are often great sales on meats. I have not been to this store earlier than 10 AM nor later than 6 PM but during these hours the store and parking lot are absolutely packed with all manner of people who seem not to know how to drive. It is chaos. Some folks seem to think they can stop in the main drive to wait for someone in the store. The wait may be an hour! There are old people driving around in mobility scouters. There are old ladies high centered on the curbs with their shopping carts. Inside the store is equally chaotic. Avoid the deli, the meat section, and the produce section if you value your sanity. Navigating a shopping cart inside is much the same as a car in the parking lot. Isles are clogged with carts pushed by old people. I'm not sure that Fry's does not double as a daycare for some. Checkout is okay if you have a human checker but god help you in self checkout. I am particularly frustrated by the robot checker constantly telling me to either put items in the bagging area or to take items out of the bagging area. Good on the employees who have to deal with the constant mistakes and ID checks. I hope this review is informative for the reader and cathartic for me. read more

Wowsers, I wish we had this Fry's in Phoenix! It is a Fry's grocery store on steroids with expanded selections, huge aisles and they even have a cheese and wine bar... Whether you're a local or an out-of-towner, it's the place to go for groceries. The quality of their produce, meats and selections are much better than what we are used to at our local Fry's around the Phoenix metro. And their prices are much better so I've been told. I don't shop for low prices, so this part of my review is based on what I've been told by my wonderful bride. Despite this grocery being ginormous, they are surprising very clean. I'm not crazy about how they have organized their butcher nor where their dry goods are in relation to where their fresh produce is, but not every grocery store can be designed like whole foods. It's a great place to get shop for groceries if you're in the area. read more

Lots of variety, reasonable prices, clean store. Great fried chicken in the deli, huge breast for $1.99, enough for 2 to share.