No one at this location speaks English. I got an iced coffee today in the menu through the drive threw had $3 for iced coffee. I wasn't charged that it wasn't honored. my meal waa $12.000 dollars then when I got to th window it was 17.00. I questioned it at the window the math didn't add up to 17.00. I asked the girl at the window Mireya . She was nasty she told me it's a car behind me hurry up and leave. Then she proceeded to say she's calling the cops in Spanish. I told her to do so. I saved my receipt because I'm taking this complaint to the highway ups. Evertime I come to this locatuo my order isn't ever right. They rush. None of the deals prices are honored. The workers race isn't diverse. The customer service here SUCKS. I'm a paying customer. I can spend my money else where . read more

Dunkin' - When u questioned he price I was threatened with police after payment - Donuts Near Me - Teaneck, New Jersey

Fantastic experience! I ordered number "6" donuts for my daughter's birthday. The company messed up and didn't make enough blue ones like I ordered. The manager, Farheen, went above and beyond to make up for it. She asked me for a photo of my daughter and made custom donuts in 15 minutes. Now THAT'S customer service. Well done. We will be back for sure. read more

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THIS IS NOT A REAL DUNKIN DONUTS. Because they are kosher, they do not serve the same menu as a regular Dunkin' Donuts. The fake meat is taste-less and leathery. As a chain, this place should not be able to modify or omit items from the menu to cater to any specific group. Their donuts are stale and hard. The service is abysmal. Very nasty people who either do not understand or pretend not to understand English. In the area, we refer to it as Funkin Donuts, fake Dunkin Donuts. read more

The staff was extremely rude. Employees came in after us and several people and got served immediately while 5 of us sat waiting for our drink order. There were 6 employees 1 doing register and rest talking to employees not making drinks. Avoid this dunkin donuts at all cost. Manager in duty was useless. read more

Appreciate how the store is kosher, however, the employees don't seem to know how to make good drinks, they never taste as good as any other dunkins. The main problem I have with this location is the fact that it's almost become a family joke of ours how the employees ALWAYS mess up our order. We tell them specially no cheese in the wake up wrap, and they add cheese but not fake sausage. Also it always makes you feel nauseous afterward read more

I was hesitant to stop here given the reviews, but I figured I didn't have much to risk. So glad I came! Service was LOVELY, food was GREAT, and I was eating and on my way pretty quickly, especially considering the long line. The clientele, on the other hand, is a bunch of assholes. That explains the reviews. Some lady was literally yelling at the cashier when I walked in. So unnecessary. I really feel for you if you're a teen working a customer/food service job and some nobody Yelper tries to blame you for your location selling out of fresh doughnuts (the whole point of fresh, daily pastries is that they come in a limited supply so you're not sold stale doughnuts) or something similarly asinine. Get over yourselves, people. It's a fast food joint and you're not that important. Take your coffee and go read more

The customer service here is horrible. I came into this location to order a small caramel iced latte with half& half, no whip cream. I was told we don't make like that. I instructed the cashier since I'm paying for it you'll make it the way I want you to make it. She than stated" its not gonna taste good like that" . I told her I didn't ask her opinion. If I wasn't craving that coffee so bad I would've left. Than they have the audacity to have a tip cup next to the register. As if!! read more

$4.10, is what I spent on two yummy glazed donuts and a small coffee. It's serving its purpose. But definitely a spurlge. read more

I stopped here on my way to work. First off, didn't realize this was a kosher Dunkin' Donuts so they only had Morningstar veggie sausage, which was okay. Not great. The donuts are pretty good here though and still on par with the others. The service was actually pretty friendly when I came in and quick. Whoever helped me was all smiles and helped me order my iced latte. read more

They've hired a bunch of new people who don't know how to make coffee. It's like drinking colored water with milk and sugar. Can't taste the coffee.. read more

I ordered a bacon and cheese wake up wrap and what they gave me was some playdoh looking strip that is supposed to be bacon! First of all if your a "kosher" location you need to place a sign outside to advertise this as at a regular dunkin you get regular bacon however i was never informed i would get playdoh bacon or vegetarian tofu bacon! It was 100% inedible and i wouldn't feed it to my dog! I can writing a letter for corporate and letting them know that this place needs a sign to inform people that this is not a regular dunkin PERIOD! read more

Dunkin' - Bacon and cheese wakeup wrap with what looks like playdoh for bacon! - Donuts Near Me - Teaneck, New Jersey

They usually provide good service but they need to re-train or fire one of the female employees who complained this morning saying "why are they (referring to the customers) here?....why cant they just stay home and sleep? Its too much....why can't they go to Starbucks?....I'm so tired" loud enough for me and others to hear...6 feet away. I think if you cant handle the morning rush, please work elsewhere...we dont need to hear you complaining about how hard it is to work at DD in front of the customers! read more

This Dunkin Donuts is supposedly run by a Rabbi to begin with. first almost got hit by a car in the parking lot driven by a Jewish driver. Customer service was way beyond horrible. I started to place my order with one employee who then stepped away and a second person went to finish the order. Another employee seemed irate when I asked a questiion about the WIFI service. read more

Your name is Dunkin' Donuts not Dunkin bagels. I customer service is horrible and to top it of there were no donuts. How?

Will not be coming back to this Dunkin Donuts. I asked for turkey instead of ham, she told me that they don't sale turkey which I found weird because at any other Dunkins they have always had turkey. Then I asked for Chipotle sauce which I have always gotten on my sandwiches and the lady then tells me that they don't sell any type of sauce . I then said alright and left with a small hot chocolate, and looked for somewhere else to buy a breakfast sandwich. On top of everything the lady attending me had an attitude, I am in the military and was wearing my uniform. I think that, that could of been it. read more

Service he isn't at all good here I asked for a number four and a small ice caramel latte with extra Carmel and a croissant donut... What did I get an old nasty tasting croissant donut and something that was suppose to be a sausage patty but was.... Honestly I don't even know cause I thought they forgot to put the sausage patty and towards the end I bit into something not soothing or delicious to my taste buds I spite it right out and threw the rest away. read more

Unbelievable. Came in here tonight around 6:20 for some coffees. It's a good thing I didn't want a donut because there was ONE donut behind the counter. There was also not much of anything else. Store was dirty and run-down. Only one girl behind the counter and it was a little busy. I felt bad for her because people were getting annoyed. First and last time at this location. read more

Service here is either a hit or a miss. Depends on who's behind the counter. If it's one of the guys I tend to get a decent coffee or latte. It its the females I get lack luster coffee or attitude or the wrong order. Latte and coffee do not sound the same, lady. read more

The chai tea is really good, the fonts are good too. I love dropping by in the wintertime to get something hot here. It's usually freezing outside this time of year so I appreciate their black tea and chai to keep me warm in the winter. In the summer, the iced coffee is just so good and refeeshing read more

The Donuts Are Always Dry.... The Store Is A Mess Some Days... Doesn't Offer What Other Dunkin Donuts Locations Have... The Price Of Living In Teaneck I Guess read more

This place is run by teenagers. I cannot ask for my latte sweetened because they put a ton of sugar and it sits at the bottom of the cup. The hot coffee tastes burnt. There is more than one person who takes orders by constantly interrupting to say "is that all?" in a rapid tone over and over again before I can even finish my sentence. They frequently mistake our order and we have to correct them at the window. read more

They can F up an order, For anything other than a coffee. We ordered 3 Bacon ,egg & cheese sand 1 with the meal. After waiting at the drive through we paid . CHECK YOUR ORDER BEFORE LEAVING ! We checked as we were leaving had to come back, No Bacon on any sandwich, No hash browns. The Iced coffee was rite ! Total time there 35 minutes . I even went over my order twice the first time @ the window. read more

this place sucks. i always come here because my boyfriend lives in teaneck and it's about 3 minutes away, but i'd much rather drive to the one in my town. i've came here twice in the past week and ordered a coconut creme pie latte. first time they gave me butter pecan, and i didn't realize till i got home (because itt was for my mother) and she is very allergic to nuts! thank god i noticed before she drank it or else she would have had an allergic reaction to this! i went back with the drink, i told the worker what happened and they tried to make me pay for the correct drink, are you serious?! i just went back again about an hour ago because it was on my way to where i was going, got another coconut creme pie and they gave me plain coffee with absolutely no flavor! this place sucks and i wouldn't recommend going there at all. if i could give 0 stars i would. read more

Got a coffee that i usually get didn't smell pleasing at all smelt like somebody just dropped a load ontop of it probably got my order wrong or something but the food was good read more

I have been going to this DD for a while and experience is always hit or miss. Some people take pride in what they do and others just don't care. The real problem is the ownership/management. The prices are usually substantially more than the one down cedar lane in Hackensack, and today I was accused by the owner of using a fake DD perks coupon! It was off of the DD app and he told me I had to pay him! I showed him he was wrong and he told me to have a nice day, no apology! Never going to that location again...the one in Hackensack is open 24 hours anyway and the people are very nice! read more

I came into this Dunkin Donuts sat april 13th 2019 10:25am and ordered a large French vanilla latte. I don't understand why it took 15 minutes for me to get my latte. I walked in no one was ahead of me but minutes after I ordered a bunch of people came in and it got busy. Mind you all of these people were not together. So at least 12 people ordered after me. I ordered minutes before they came in so why did it take so long for me to get my iced latte? I sat on the side and watched my half made latte sitting there while they were taking order after order handing people their iced lattes and coffees. I shouldn't have to remind anyone. Then they try to give it to me after everyone had walked out already. I've been coming here for 10 years and never felt so disrespected and then they tried to give it to me after I asked for my money back before they finished it. I watched as the staff was giving attitude and being rude to all the black people that was in there ordering. Then laugh in my face because I was upset about this. The customer service is horrible and I'm never going back in there unless I see different staff. If I see those people working I'll come back another day because I don't see them that often. Outrageous. Would you trust to have a drink made from people that were being rude to you before and after you complained? Hell no. Next step is organizing a boycott of this Dunkin' Donuts if things don't change in there. When I was college we organized a boycott Burger King after their poor treatment to the point where the business owner had to setup a meeting with us to get us to end the boycott. I will do the same here if I have to. read more

Making my rounds for coffee and donuts brought me to this location one weekday afternoon while in Teaneck, and a very good experience took place. The staff and crew were friendly and got my order together quickly. Prices were reasonable from what I found and the table I sat at was clean. It was crowded at first, but then the crowd cleared out. I will go back someday. read more

Hello that is not friendly store.it self store is good but worker is not even want to help customer specially that Asian girl .