I think this is the first time I set foot in a Dunkin Donut in Sacramento. This location on Bruceville Road is relatively new and clean. Plenty of parking. I have had Dunkin Donuts many times when I lived in New York, but I never had the urge to go to one after I moved to California. I received a gift card so I thought I would pick up a breakfast sandwich and a donut. They are running a special - Coffee, Bagel Breakfast Sandwich and Tater Tots for $6. I'm a sucker for good deals. So, of course I had to get it! The bagel was hard with a stare texture. The eggs taste like it was reheated many times. Cheese was cold and not melted to the sandwich. It was by far one of the worst bagel sandwich I had. The only reason why I'm not giving them a 1 or 2 stars is because of the donut. The Boston Creme was as good as I can remember. Fluffy with gooey cream custard. I will likely stick with donuts and munchkins om my next visit. read more

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Oh, this is sold out . I saw yesterday that some people were able to get the Sweater Sleeve early, and I was worried--but today it actually happened. A company with absolutely no integrity. I arrived really early, yet it was already sold out--that's terrible. read more

Dunkin’ - I arrived really early - Coffee & Tea Near Me - Sacramento, California

I came to redeem my surprise bag from TooGoodToGo. I also tried the Pink Pineapple Refresher. I was not impressed with the refresher. It was super sour, not refreshing at all. I wasn't aware that I could have my refresher made as a tea or add sweetener. The donuts were ok, granted that they were what's left at the end of the day. The donuts weren't too sweet, but I think I've had better. I went through the drive thru so it didn't take long for my order and plus it was about to close. read more

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There bathroom is magically always out of service. I used to come here to get coffee & sometimes I'll sit and enjoy my coffee but I am not allowed to use the restroom. Employees are also rude 99% of the time. Save yourself the trouble if you're planning on studying here. The vibe here is just extremely off. read more

Hadn't had Dunkin' since my trip to Boston years ago! Stopped in to this location for the first time (drive-thru) and got their $6 Meal Deal which is a medium coffee (hot or iced), bacon, egg & cheese sandwich, and hash browns. I got the iced coffee as caramel swirl flavor, and chose a croissant instead of bagel for the sandwich. The order also came with ketchup and hot sauce in the bag and was not very long of a wait considering I drove up and didn't order ahead in the app or anything. I did overshoot the speaker for the drive-thru a little bit as I pulled up further to read the menu, no one was behind me at the time so I was able to reverse. Easy to get to this one, enter by Quick Quack and it's on the same side as Taco Bell. I did not get any donuts this time. Not bad! read more

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This really upsets me to write since this is the only Dunkin near me and the employees here are always super sweet, but unfortunately I've noticed when ordering hot food items they never seem to heat it up enough or at all.. read more

The two Indian girls were so rude and had a attitude on them, they didn't even wanna serve us they turned there backs on us. Would not recommend coming here, if you don't like your job don't come!! read more

First time here. Staff were friendly. Tried the pistachio coffee. It was good. Plenty of parking and seats inside to enjoy your coffee and donuts. It wasn't too busy the day I came on a Weds morning around 10:30am read more

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I visit this place maybe once or twice a week and 8/10 times my drink order is perfect, other 2x its still good. 5 stars because I love the convenience of this location (close to freeway and has a drive thru) and whenever I order from the app, my food is ready when I get there. The people seem pretty nice too, very friendly and I really enjoy not feeling rushed when I am getting everything situated when I pick up my order from the drive thru. Highly recommend this location compared to then other ones nearby. read more

Dunkin’ - Coffee & Tea Near Me - Sacramento, California

Sometimes when it's really early service isn't great (understandable is 5:30 am), that wasn't the case this morning! I don't know the name of the woman who opened this location today but she was fantastic! She was so nice and our food/coffee was perfect. She doesn't know but it was my partners birthday and he really wanted Dunkin on the way to our destination. She made his day! read more

Good quality coffee and service! The location is also clean! Also, close to the library and college! Overall, great customer service; can't complain. read more

This location is always overcharging. The price on the menu doesn't match what they charge. Then the clerk says maybe the menu needs to be refreshed. That's a scam. I'm very disappointed. read more

Always have a lovely experience with ordering the refreshers I wouldn't recommend the coffee but amazing donuts and refreshers I go here everyday other week or at least 3 times a month. And I always order ahead and get my drink fast. Amazing looking donut shop with cute drinks. read more

Honestly, for a place that specializes in donuts, it's really not the best. Their donuts are sadly below average. They aren't fluffy and just not the best tasting. read more

Dunkin’ - Coffee & Tea Near Me - Sacramento, California

Can't stop screwing up orders... I gave them tons of chances but they can't even get very basic orders right. I'm talking missing items and having to coach the workers what order I have when I picked up. If we weren't talking $8 for a drink I could let it slide - but come on. Then Dunkin has no way to email contact so nothing gets resolved. Deleted the app read more

This location gets a pretty bad wrap. I will set the record straight. The parking is not great. The entrance is not great. Let's face it, it's not enticing to share a drive through location with a car wash and Taco Bell, especially one that doesn't haven't main street (Bruceville) access. Plus, to get out you have to make a series of funky turns and a tight 3-point U-turn. HOWEVER. That is not the fault of the employees nor it is reflected on the product. Stop, please stop deducting stars for things that have nothing to do with the actual employees or product. The donuts themselves are always fresh, baked hourly. No other donut shop in the area does that! I love consistency and Dunkin' is always consistent. They offer online ordering, delivery services (grub hub etc.) as well as a drive-thru. The employees are efficient, friendly and knowledgeable. I always get solid recommendations, and as a busy student at the college across the street as well as a mom of 4, Dunkin' is my go-to for bringing home a little something fun for the kids. I have complaints of course, but my inner Karen refuses to reflect it on the non-responsible party. read more

Dunkin’ - Bruceville Storefront - Coffee & Tea Near Me - Sacramento, California

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I recently stopped by this Dunkin' to try their donuts for the first time ever. I had never been to Dunkin' before, but I know people who love it, and wanted to see what all the hype was about. I ordered one Bavarian and one Chocolate Cream. Bavarian is normally one of my favorite donuts of all time. This one tasted like chemicals that were supposed to taste like... cardamon? Kind of reminded me of Fruity Pebbles, but more fake. The cream on the inside of the chocolate cream was basically just chocolate whipped cream. The outside was so caked in powdered sugar that it flaked off everywhere when I ate it, and overpowered the chocolate flavor. The donut bread was so bad. It reminded me of when I used to work at Del Taco-- when the employees got bored, we would fry hamburger buns, douse them in sugar, and call them "donuts." Except, the fry bread we made at Del Taco was better than this. Dunkin' donuts taste a lot like the donuts from the deli section at Wal-Mart. I'm glad I finally tried Dunkin', but I think once will be enough for me. Customer service was great. The girl who helped me was very fast and friendly. Prices were on the cheap side. read more

This location gets some bad feedback with reviews... But my experience has always been pleasant both in person and during drive-thru. What I love is that although dunkin is known for coffee and donuts, of course, they have this amazing little bite of avocado toast that I usually order as a lunch snack, and it's so filling! It's the perfect bite, and you can customize it with sun-dried tomatoes, bacon, everything bagel seasoning, etc It's definitely worth a visit read more

I'm not really a fan of Dunkin's donuts...they always seem stale and not fresh. Their coffees are ok. They aren't really strong. I think what stands out at Dunkin' relatively, is their customer service. I often come in for TMobile Tuesday offer and their free medium coffee Wednesday deal (limited time offer), so I appreciate their patience and courtesy. Even though I don't care for their donuts, I was interested to try their cornmeal donut holes recently. They sell them by the 5's, so I ordered a 5 count of the donut holes. They gave me more than that to share, which was appreciated! Other notes...their French vanilla and butter pecan flavors are the best for their coffees. Cake batter was just sweet, without any depth of flavor. Their coconut milk is better than what Starbucks offers...not watery, which is surprising! As for their food, their hash browns are ok. They come in a pack of 6, and are coin-shaped. They can sometimes be crispy or not. During my most recent visit, they were dark, and tasted a little burnt, but not crispy. I also ordered their sausage, egg, and cheese wrap recently. It was basically a small tortilla with sausage patty, American cheese, and egg (seemed to be more egg white). It was not bad! It came out really hot, so be careful about burning your mouth if you try to eat it right away. I recommend downloading the Dunkin' Donuts app if you're a fan, so you can rack up points and get deals like the free coffee Wednesdays. read more

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Never tried Dunkin' before, because we never had one I. Sacramento or anywhere near here. I had to try it because I love brown sugar and cold brew. After I ordered my drink I was pretty disappointed with customer service. I had to repeat my order, she wasn't paying attention. She was talking to someone with a whole conversation other than work. I went up to the window and she looked miserable took my money and that was it. I looked at the reviews and now I'm scared to drink my drink because of the reviews on cleanliness. Why didn't I read the reviews first!? Brown sugar cream cold foam cold brew- does not come with the cream. You have to ask for it. A medium consists of 3 pumps of brown sugar and 3 pumps of cream if you ask for the cream. Very confusing. At the drive through window to pay and pick up they have a sign reading- " no modifications at window" that was a huge turn off. They really don't care about their customers. I rate the brown sugar cold foam cold brew coffee amazing with how I modified it- 1 pump brown sugar and 1 pump cream in a medium. It's a 2 star bc of the coffee but due to customer service it would have been a 1 star. I won't ever come back. I rather go to Dutch Bros and get their kicker cold brew. read more

Dunkin’ - Brown sugar cold brew - Coffee & Tea Near Me - Sacramento, California

Today I placed a Mobil order to pick up. I only ordered 4 items and only got 2 that were correct, the drink and the donut. I ordered avocado toast with bacon and unfortunately there was no bacon. I also ordered loaded hash browns and paid for extra cheese and again, didn't get the extra cheese. It's just a shame that you can't get what you pay for from a place like Dunkin Donuts. Very frustrating to say the least!! read more

Contrary to another review, DD is easy to access, there is a traffic signal that makes entry and exit very easy. As for the food and service, it was excellent. We bought 2 breakfast items and a half-dozen donuts to go, and took them home to eat. Everything was delicious and the service was attentive and friendly. We'll be back! read more

I saw someone post about the new peanut butter macchiato so we headed over there this morning to try it out. All 2 stars of this review go to that drink - the peanut butter flavor was really prominent and the drink really did taste like a Reese's peanut butter cup with coffee! Other than that, still in no rush to come back to Dunkin if it weren't for their new specialty drinks. We spent nearly 30 mins in the drive thru, even though we were only 3rd in line. Whoever was working the line taking orders was not on top of it at all. I repeated our two drink orders three times and she still didn't put it on the screen. She only entered in our food orders and then told us to just get our total at the window. I asked if she could please enter our drinks on our order because they still weren't on the screen. She gave us attitude and for some reason her voice and another person's voice started talking at the same time so obviously some miscommunication going on there... On the plus side they did have a chalkboard menu of their donuts. But it was pretty generic (glazed, twist, etc) instead of specialty flavors that Dunkin is known for. I saw a ton of fall flavored donuts online so I was thinking of getting one of those but none of them were listed. I asked if they had any of the apple donuts and she just said they only had apple fritters. We ended up not getting donuts at all. We ordered the maple bacon croissant and a sausage egg croissant, but ended up with two sausage egg croissants instead. Another mixup even though our order was correct on the drive thru screen. They definitely need to improve their systems here and customer service. I can see this place closing down within a couple years if it continues like this. read more

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America runs on Dunkin' BUT just NOT THIS ONE..... Was pretty excited to hear that we had a DD opening right here in Sacramento and way closer to home! Just like what 4 miles instead of me driving all the way to Folsom for my DD fix. Came early morning Sunday through drive thru and they had ONLY TWO KINDS of donuts available! Son of a biscuit eating bulldog, are you kidding me??? It's not even 8am! They had this really sad looking glazed bar n Boston Kreme that wasn't even coated properly..... For the love of the donut gods my three year nephew could've coated those donuts properly for you and for FREE! Was the most saddest looking half dozen box I've ever seen in my life... Second time around which was today, and this time I park and go in. Walk into a dirty store, tables with trash and no counters wiped down and once AGAIN NO DONUTS! Absolutely empty EMPTY cases! Like am I missing something here? Maybe this location should change their name to Dunkin' Coffee because that's the ONLY thing they never seem to run out of. I ended up just getting a "Frozen Chocolate" which tasted like a water down chocolate slushie. I was screaming internally.... The whole team just looks unorganized, messy n frazzled. If management really knew how to run the store right then there WOULD BE DONUTS EVERYDAY! It's embarrassing that they keep making excuses, DO BETTER Sacramento Dunkin'! As for me I will stick with my Mom n Pop donut shops who have NEVER let us locals down and when I'm up in Folsom then I will visit my favorite Dunkin' and get my fix! read more

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There's finally no line at this location! I ordered the blueberry donut and Iced Sunrise Coffee with Almond Milk. Let me say these items are the perfect combo! The blueberry donut was moist and tasty and the Iced Coffee was smooth and works well with the donut to wash it down. The only reason why I took of a star is because the customer service. I felt that they could of been more energized and positive. I also ask if they charge extra for almond milk and the guy responded we have almond milk and charge me extra. There was miscommunication on that part. I understand this is a new location, and there's mistakes. I'll give it time and I'll update my review once they improve. Also last tip, to my fellow helpers, download the app! They give out free coffee's on Mondays read more

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Seems like a more casual Starbucks. I ordered half a dozen donuts, donut holes and a pumpkin spice iced signature latte. It was all pretty good. Score is low because this is my first time but it'll probably change when I come here more. I've already recommended this place to my friends and coworkers. read more

Dunkin’ - Half Dozen Donuts The Boston cremes were good - Coffee & Tea Near Me - Sacramento, California

WORST service ever. They messed up my order twice. Woman taking the order couldn't understand English, was super rude when I was asking her for 2 caramel swirl on the coffee. Coffee was absolutely made wrong twice, I asked for a bagel and she gave me a croissant. 0/10 service and I will be making the drive to go to another one. read more

The owner/ manager was the most rude man I have ever dealt with in my life. Go to the other location on Florin, at least the service is half decent compared to the people working here. read more

False advertising. If you advertise it and it's on your menu and nowhere does it state "while supplies last", then you will be facing a class action lawsuit. They were sold out of several items by 10:00am and the manager admitted they had the ingredients to make more but just were not willing to do it. read more

Happy to have a Dunkin Donuts in the area! I only get to visit them while in other states or airports. Although there was no signs or a neighborhood announcement indicating that they were open, it was easy to see by the long line of cars piled up in their drive through that they were. I waited in the car line for about 45 minutes. (Maybe this was a soft open). I was hoping to order my favorite donut, double chocolate, but upon ordering I was told that it was unavailable. I ordered the Berry Powered donut, it was okay but my assorted Munchies were good. Customer service was ok. Emily was friendly. But overall the pacing was slow and it was easy to understand that the staff was still training. Overall, I'm glad they are here and hopefully things will get better as they get more structured. read more

Dunkin’ - Box of assorted munchies - Coffee & Tea Near Me - Sacramento, California

I LOVE DUNKIN' & we need more in the Sacramento, & greater Sacramento area! This dunkin' has never failed me, they always make my coffee drink just right! I usually get a cold brew with cold foam & try out different flavor syrups & swirls. The food is not gonna be much better than the average fast food place, but the everything bagel bites, & the egg bites are actually pretty decent for a quick breakfast. I also just love all the unique flavors they come out with every month. Usually the staff are polite all the times I have gone. read more

Went in today for an online order and to order and went through the drive-thru and no one greeted me or took my order therefore I pulled up to the pick up window and The car in front of me was not greeted nor did they take her order too and she was upset bc they opened and slammed the window in her so she pulled off. When we got to the pickup window no one was there and then we had to go instead. Im assuming that they were extremely busy for that kind of bad service. When I entered there was one customer and 4 workers (2 male/2 female) standing, no hello no smiles at all and they looked angry. Dont support businesses like these who hire people who don't care whatsoever for customer service. Terrible service and dirty location. read more

Excellent service. The lady who was washing the windows when I arrived, held the door open for me as I entered, and exited. The cashier greeted me with a smile, and was very courteous. My main critique is that they don't have a lot of selection for being a donut place. I also never come to Dunkin' Donuts for coffee. I think that is a mistake a lot of other reviewers have made. You come to Dunkin' for simple, cheap donuts. Not coffee or fancy stuff. read more

This was my first time going to a Dunkin' location since there aren't any in my home state. Oregon, especially the Portland area, tends to prefer their fancy, overpriced, and overrated local donut establishments, so Dunkin' didn't make the cut anymore. All that said, my curiosity got the better of me and I finally tried one while in Sacramento, and I have to say, I was pleasantly surprised. I guess seeing their products in Walmart all my life and the two-star overall rating had my expectations pretty low, but my overall experience at this location was about as good as I would expect a Dunkin' experience to be. I used the drive-thru, and the employee was nice enough to explain to me which flavors the classic donut came in. I decided on maple and chocolate. I also ordered a Vanilla Bean Coolatta. Once at the window, the employee was friendly and prompt with taking my payment and getting me my food. Now, the food itself. Obviously I wasn't expecting anything phenomenal, but for what it was, I thought it was quite good. Sometimes donuts can be a bit greasy (especially at places like Krispy Kreme), but these weren't. They had just the right amount of softness and dryness to them to make them both enjoyable to eat and not painful to the stomach. The chocolate and maple flavors were pretty average for a donut, but I personally enjoy standard donut flavors sometimes, and these worked just fine to satisfy that craving. The Coolatta was kind of like a milkshake/Icee combination, which sounds a bit worse than it actually was, because it was about as enjoyable as most vanilla milkshakes I've had. If you don't expect gourmet quality food from Dunkin', you'll likely have a solid experience with them. If I lived near one I would certainly go to it occasionally. 4/5 read more

Dunkin’ - Chocolate and Maple Classic Donuts, Vanilla Bean Coolatta - Coffee & Tea Near Me - Sacramento, California

I remember when Dunkin' first opened this Donut & Coffee Shop in South Sacramento close to Elk Grove. It was a big deal. They have a super-long line in the parking lot almost any day and time. The long line is no longer there anymore! We have many good coffee shops and boba tea shops in Elk Grove or close to Elk Grove in South Sacramento. More comparators mean higher expectations by the customer. Dunkin' is a very famous big chain, but it can't be as flexible as the smaller shops. The donuts and coffee drinks are okay, but not excellent! I'll still get my coffee at Dunkin'. But I think I'll only do it when they have no waiting! read more

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Quick, courteous service, hot coffee, not a difficult drive!! Very positive experience, would be a first choice to go again. The inside was nice and clean. Will be coming back read more

Ordered a Apple fritter and chocolate croissant. Each was under $2 a piece. Great prices for the pastries. I was craving the Apple fritter and was a bit disappointed because the quality isn't the same as small mom and pop shops. Overall the drive through experience was nice though, very fast and efficient. read more

First time at Dunkin. Waited outside the pickup window for 20 minutes waiting for my mobile order of two breakfast tacos. The first pic is what I expected (what is advertised everywhere), second pic is what i got. $6 for two of them. Lame. read more

Dunkin’ - Coffee & Tea Near Me - Sacramento, California

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despite what everyone says, it's actually a really pleasant experience. there was a tiny wait because it's first thing in the morning and people want their coffee, but they make up for it with their service. the drive there isn't all too difficult either, the only thing is you have to drive on a one way street and do a U-turn. overall pretty great! be kinder to the people making your food read more

Dunkin’ - Half Dozen Donuts - Coffee & Tea Near Me - Sacramento, California

Second time here , first time I got a too good to go & the two dudes were super friendly ... decided to come swing back after the library , mobile order for convenience two nice ladies in there. read more

Dunkin’ - Iced churro latte - Coffee & Tea Near Me - Sacramento, California