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Dunkin’

2.3 (161 reviews)
InexpensiveCoffee & Tea, Donuts
Closed • 5:30 am - 6:00 pm
Updated 3 months ago

Order Dunkin’ Takeout or Delivery

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DUNKIN’ ATMOSPHERE

What's the vibe?
Moderate noise
Dogs allowed

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Recommended Reviews - Dunkin’

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Sarah T.

First time here. Staff were friendly. Tried the pistachio coffee. It was good. Plenty of parking and seats inside to enjoy your coffee and donuts. It wasn't too busy the day I came on a Weds morning around 10:30am

Angel S.

I visit this place maybe once or twice a week and 8/10 times my drink order is perfect, other 2x its still good. 5 stars because I love the convenience of this location (close to freeway and has a drive thru) and whenever I order from the app, my food is ready when I get there. The people seem pretty nice too, very friendly and I really enjoy not feeling rushed when I am getting everything situated when I pick up my order from the drive thru. Highly recommend this location compared to then other ones nearby.

Tiffany B.

Honestly, for a place that specializes in donuts, it's really not the best. Their donuts are sadly below average. They aren't fluffy and just not the best tasting.

Bruceville Storefront
Libby T.

This location gets a pretty bad wrap. I will set the record straight. The parking is not great. The entrance is not great. Let's face it, it's not enticing to share a drive through location with a car wash and Taco Bell, especially one that doesn't haven't main street (Bruceville) access. Plus, to get out you have to make a series of funky turns and a tight 3-point U-turn. HOWEVER. That is not the fault of the employees nor it is reflected on the product. Stop, please stop deducting stars for things that have nothing to do with the actual employees or product. The donuts themselves are always fresh, baked hourly. No other donut shop in the area does that! I love consistency and Dunkin' is always consistent. They offer online ordering, delivery services (grub hub etc.) as well as a drive-thru. The employees are efficient, friendly and knowledgeable. I always get solid recommendations, and as a busy student at the college across the street as well as a mom of 4, Dunkin' is my go-to for bringing home a little something fun for the kids. I have complaints of course, but my inner Karen refuses to reflect it on the non-responsible party.

Brown sugar cold brew
Jessica W.

Never tried Dunkin' before, because we never had one I. Sacramento or anywhere near here. I had to try it because I love brown sugar and cold brew. After I ordered my drink I was pretty disappointed with customer service. I had to repeat my order, she wasn't paying attention. She was talking to someone with a whole conversation other than work. I went up to the window and she looked miserable took my money and that was it. I looked at the reviews and now I'm scared to drink my drink because of the reviews on cleanliness. Why didn't I read the reviews first!? Brown sugar cream cold foam cold brew- does not come with the cream. You have to ask for it. A medium consists of 3 pumps of brown sugar and 3 pumps of cream if you ask for the cream. Very confusing. At the drive through window to pay and pick up they have a sign reading- " no modifications at window" that was a huge turn off. They really don't care about their customers. I rate the brown sugar cold foam cold brew coffee amazing with how I modified it- 1 pump brown sugar and 1 pump cream in a medium. It's a 2 star bc of the coffee but due to customer service it would have been a 1 star. I won't ever come back. I rather go to Dutch Bros and get their kicker cold brew.

Cake batter latte with coconut milk - very light cake batter taste and light coffee taste
Cindy M.

I'm not really a fan of Dunkin's donuts...they always seem stale and not fresh. Their coffees are ok. They aren't really strong. I think what stands out at Dunkin' relatively, is their customer service. I often come in for TMobile Tuesday offer and their free medium coffee Wednesday deal (limited time offer), so I appreciate their patience and courtesy. Even though I don't care for their donuts, I was interested to try their cornmeal donut holes recently. They sell them by the 5's, so I ordered a 5 count of the donut holes. They gave me more than that to share, which was appreciated! Other notes...their French vanilla and butter pecan flavors are the best for their coffees. Cake batter was just sweet, without any depth of flavor. Their coconut milk is better than what Starbucks offers...not watery, which is surprising! As for their food, their hash browns are ok. They come in a pack of 6, and are coin-shaped. They can sometimes be crispy or not. During my most recent visit, they were dark, and tasted a little burnt, but not crispy. I also ordered their sausage, egg, and cheese wrap recently. It was basically a small tortilla with sausage patty, American cheese, and egg (seemed to be more egg white). It was not bad! It came out really hot, so be careful about burning your mouth if you try to eat it right away. I recommend downloading the Dunkin' Donuts app if you're a fan, so you can rack up points and get deals like the free coffee Wednesdays.

Ashley C.

I saw someone post about the new peanut butter macchiato so we headed over there this morning to try it out. All 2 stars of this review go to that drink - the peanut butter flavor was really prominent and the drink really did taste like a Reese's peanut butter cup with coffee! Other than that, still in no rush to come back to Dunkin if it weren't for their new specialty drinks. We spent nearly 30 mins in the drive thru, even though we were only 3rd in line. Whoever was working the line taking orders was not on top of it at all. I repeated our two drink orders three times and she still didn't put it on the screen. She only entered in our food orders and then told us to just get our total at the window. I asked if she could please enter our drinks on our order because they still weren't on the screen. She gave us attitude and for some reason her voice and another person's voice started talking at the same time so obviously some miscommunication going on there... On the plus side they did have a chalkboard menu of their donuts. But it was pretty generic (glazed, twist, etc) instead of specialty flavors that Dunkin is known for. I saw a ton of fall flavored donuts online so I was thinking of getting one of those but none of them were listed. I asked if they had any of the apple donuts and she just said they only had apple fritters. We ended up not getting donuts at all. We ordered the maple bacon croissant and a sausage egg croissant, but ended up with two sausage egg croissants instead. Another mixup even though our order was correct on the drive thru screen. They definitely need to improve their systems here and customer service. I can see this place closing down within a couple years if it continues like this.

Meena P.

America runs on Dunkin' BUT just NOT THIS ONE..... Was pretty excited to hear that we had a DD opening right here in Sacramento and way closer to home! Just like what 4 miles instead of me driving all the way to Folsom for my DD fix. Came early morning Sunday through drive thru and they had ONLY TWO KINDS of donuts available! Son of a biscuit eating bulldog, are you kidding me??? It's not even 8am! They had this really sad looking glazed bar n Boston Kreme that wasn't even coated properly..... For the love of the donut gods my three year nephew could've coated those donuts properly for you and for FREE! Was the most saddest looking half dozen box I've ever seen in my life... Second time around which was today, and this time I park and go in. Walk into a dirty store, tables with trash and no counters wiped down and once AGAIN NO DONUTS! Absolutely empty EMPTY cases! Like am I missing something here? Maybe this location should change their name to Dunkin' Coffee because that's the ONLY thing they never seem to run out of. I ended up just getting a "Frozen Chocolate" which tasted like a water down chocolate slushie. I was screaming internally.... The whole team just looks unorganized, messy n frazzled. If management really knew how to run the store right then there WOULD BE DONUTS EVERYDAY! It's embarrassing that they keep making excuses, DO BETTER Sacramento Dunkin'! As for me I will stick with my Mom n Pop donut shops who have NEVER let us locals down and when I'm up in Folsom then I will visit my favorite Dunkin' and get my fix!

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Ask the Community - Dunkin’

What time does the drive through at this location closes?

They close lobby at 6pm and drive thru at 7pm.

Can we have the front door wiped down of smudges and fingerprints ? It could be added to the floor mopper's responsibilities

Bunch of teenagers and not much direction or oversight from what it looks like. I don't blame the teenagers, I'd ask management what there excuse is.

Are they open for in-store ordering? What happened to the mobile ordering option in the app?

In store opened a couple days ago. Not sure about mobile orders. Inside looks really nice though.

Hours of operation?

They're open at 6am and I've seen them open pretty late in the evening. Don't know exact closing time.

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Avoid if you can!…read more Location: Off the freeway connected to a gas station . Parking is decent. Only issue is that the car wash is right next to this location and it is very easy to mix up the entrances for the drive through. Interior and exterior are pretty standard modern McDonald's facade. Service: This place constantly has long lines and serious accuracy issues. On one occasion we had a mobile order and checked in. When we arrived to the front they did not have our mobile order and tried to say we did not order. As it turns out the person in front had mistakenly claimed our order. Thankfully they had not left yet. I literally had to get out of my car and talk to the person in front. I resolved it with the person for the receipt and explained it to the staff. This is just terrible service and your customers having to get out of their car and approach another customer to clarify if just terrible service. Food: Pretty Standard. No issues here but issues with service. There has been so many accuracy issues at this store it's hard to imagine coming here ever again.

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Dunkin’ - coffee - Updated May 2026

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