Super nice guy always taking care of the counter. Quick service and delicious fresh cinnamon rolls that deliver and satisfy my major sweet tooth. Sometimes I can kill a whole regular size one with a glass of milk. At other times Im more calories conscious and get us the smaller ones. Both great options. Its a oooey gooey delicious mess every time. I always forget the pic!!!! read more

I accidentally found this freestanding Cinnabon next door to Burger King! Cinnabon is at the top of my list of favorite things to eat. The place looks very new, clean, modern with friendly service. I continue on my run of never ordering the mini-Bon. Why when the classic Cinnabon is so heavenly!? read more

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Have the items that are advertised on the window at least. A good attitude or smile would be amazing as well. Another thing that could make the experience better is don't charge a higher price to the customer when they ask can they have the hot one that is coming out fresh in front of them; especially when the others looked like they had been there for quite some time! read more

Despite the negative reviews, I had a very pleasant experience here! The staff were very patient with us (we were first timers) and gave us good suggestions. The cinnamon rolls were fresh and right out of the oven. I ordered the "center of the roll" & the worker even threw in a few extra pieces + caramel. My cup was stuffed!! I would definitely come back to this Cinnabon location. read more

Cinnabon - Center of the Roll - Desserts Near Me - Elk Grove, California

I am glad I went despite these negative reviews. There was no line and the staff member who was there was very kind, friendly, and patient with us. I ordered two classic rolls and one minibon. She was finishing up our order when my son said he wanted raspberry lemonade. I felt bad to ask her since I'd have to make her do more work. She made his drink with no fuss. I had an inner sigh of relief and left her tip. Everything tasted yummy when I got home after a little warming up! I'll stop by again read more

Service sucks! The young man hates his employment. He was speaking out loud to himself saying "I hope it's door dash!, not more people, ugh (making us feel so uncomfortable.) I kindly ask for more forks, his physical reaction was very lethargic, like if I had ask him to do something big! Treats every customer with a whatever attitude. Customer service isn't for everyone however, if you know you don't like to interact with customers why are you in face to face service?! read more

Brenda was soooo amazing she made our day even brighter with her cute bubbly persona! 10/10 customer service would absolutely come back again! The music playing was a vibe and the place was spotless! read more

Cinnabon - All the fixings!!! - Desserts Near Me - Elk Grove, California

I love me some Cinnabon but I would only be able to get it when I went to Arden Mall and I avoid that place like the plague so I'd rarely get to indulge in their tasty goodness. When I saw this place pop up by my house and next to a Dutch Bro's I was so excited. I will say, I was hoping it would be a one stop shop, like I could order a coffee and some Cinnabons via the drive thru but that is not the case and you must physically go into the store. The store was very clean and we were greeted right away. I will say, there is not very much seating so it's more of a grab n go type of thing. We ordered 2 of the caramel pecan Cinnabons and one OG with extra frosting. I was busy paying and didn't pay attention to them making/bagging my items but unfortunately they did not give me extra frosting. Even without the extra frosting though, everything was delicious. I'm pretty sure Dutch Bros and Cinnabon will be my morning routine from now on, which my waistline will not appreciate, but my taste buds will. read more

Cinnabon - Caramel PecanBon - Desserts Near Me - Elk Grove, California

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This food is horrible!!!! How is this place in business?? Food was burnt and all the dough items taste old and stale. This is not no damn Cinnabon. This is garbage. This place needs to be shut down. Complete trash. read more

This Cinnabon is a hidden gem. It's not crowded like the others. It smells so sweet and delicious when you walk in. The service is good as well. read more

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Stopped by for the first time this evening. Wasn't too busy, upon arrival instantly greeted with smiles! Everything looked neat and clean. Seemed to have the assembly down especially for being a new establishment!! The customer ahead of me was talking with the young lady working and the employee seemed to be extremely friendly and helpful! She informed both of us about the mobile app to download for points and about the nearby locations coming soon! She also made sure to inform us about the utensils in the back of us to make sure we grabbed some before we left! Once I got home I enjoyed my classic roll after dinner and it was delicious as expected. I will be back to this location! Love how we have one down the road and don't have to go all the way to Arden or down to Bruceville for the other location. Overall great experience! :) read more

Elijah, the closing manager at Cinnabon on Orchard Loop, was so nice. His customer service, with just our short interaction, was amazing. He seemed to take great pride in his job, we had a nice little conversation, and he was just overall very welcoming. He didn't rush me or seem annoyed even though it was close to closing time on a Friday night. I usually dont write reviews unless I had an exceptionally good experience or a bad one, and this was definitely good. I can see why he's the manager. Thanks again Elijah. read more

Excellent service. Brenda was great and had a smile on her face the entire time. Will definitely be back.

2 times in a week I came to try and buy 2 classic rolls and both times 28min and 34min before they closed. They said they were not going to make anymore or that they were Sold out. The first time when I left a guy was also trying to buy a classic after me and also walked out. Then then today again as I right this review 3 people have walked out . I had high hopes for this location. Now I feel cause of how they operate it will not last. read more

Great customer service from Elijah ! Clean environment. Our pastries were served fresh/warm!

We usually like coming here. We went around 5pm last week. First time they microwaved our order, nothing was fresh.

Super kind and friendly service! We went while waiting for our car service and we had a friendly and welcoming experience.

If I can give 0 stars I would! This is the smallest, thinnest rolled out Cinnabon I've ever received! Not only was the girl in the front NOT pleasant at all, I barely got any frosting on my small $7 Cinnabon! When I asked for extra frosting, with an attitude, she said, "You gotta pay for that" ummmm DUH!!!! Just tell me how much It is geeeez. PLEASE, I ask you guys to look at the pictures of the Cinnabon from the Bruceville location, THEY'RE HUGE! I ended up not even getting the side of frosting I just took my little Cinnabon home because I did not want to deal with her anymore. Read the rest of my reviews, I barely EVER give bad reviews. Only when it makes sense! If you don't like your job, find a new one! read more

Cinnabon - It was like eating a noodle instead of a BUN. Horribly made. The ones in the mall are way better and the customer service as well! - Desserts Near Me - Elk Grove, California

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Cinnabon finally opened an outlet near where I live and I am so happy. Every now and then I indulge on my sweet cravings and yearn for some ooey gooey warm fresh baked cinnamon rolls. The store has a very quaint vibe and the workers are really very friendly. I took advantage of their promo by uploading their app and getting coupons. Go give this location a visit and you won't be disappointed. read more

Came here and it wasn't too busy, the girl that rung us up was super nice. I had a rewards for 4 minibons. And I couldn't pull the barcode and she did it on her end. She also seem like she was kinda nervous. People are mean. It's an 8 min wait and the guy that walked in was super rude. But super fresh and hot Cinnabon. Closer to home is a plus too! Definitely will be coming back read more

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Just go somewhere else honestly!! I spent $40 here!! (It's not cheap!!) We wanted to treat our family with a cinnabon night so we got 3 rolls and 2 cookies. The rolls were small. There was a hair under my roll. And the last roll was rock hard. HARD!! I have called this place a total of 22 times over the last 4 days to speak to a manager no one answers. EVER! I hate leaving bad reviews because I try and be so positive and rectify the situation first but PLEASE GO TO ARDEN LOCATION!! This place is horrible!! read more

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It's very disappointing you pay for something to later find out the business is cutting corners and selling crap. The layers of my Cinnabon were paper thin almost like a chip. I didn't complain last time this happened because I assumed it was a simple mistake, but it's continuing to happen and is really upsetting. I wanted to like this place because it's close, but the food quality is trash. I will just have to travel to the other locations. read more

Cinnabon - Classic Roll with paper thin layers like eating a chip very disappointed!! - Desserts Near Me - Elk Grove, California

Cinnabon was hard. I recommend you check before you leave! I had asked the employee if the minibons in the box was fresh and he said yes from this morning ( I made my purchase before noon) I said are you sure cause the last time you guys said something was fresh it wasn't and warned him if it's not I will return it. I had it feeling it wasn't so I checked before I left and it was hard not fresh. Definitely requested a refund. He was like you just have to pop it in the microwave. I don't mind getting the next day Cinnabon but don't lie about it. And the kids were going to eat in the car right away therefore wanted fresh ones. read more

This place is tucked away next to the Dutch bris and behind the Firestone car center. But oh my, what a wonderful treat to add to our brunch on New Years Day! Quick service and a variety of treats. read more

The gentleman behind the counter was nice. He told me they had one last box of Bonbites when it looked like they were sold out. My card wasn't able to go through with payment and he suggested I use Apple Pay. Such a great experience. read more

Came in with my little sister. And the middle of our cinnamon roll was very very undercooked and raw. $9 for 1 cinnamon roll is pricey. I expected more! Also the parking lot is filthy between the Dutch bros and Cinnabon get it together. Welcome to the neighborhood. read more

bro the cinnabon was hella good but the cinnabon bites thing was hella ass. saw bro just pick em up and hand em over to me and didn't even heat em up. they were mad cold and hard. but the main cinnamon bun thing i got was hella good. but i gotta say, the employee was hella mean to me and gave attitude to me and my homie. you know who you are. I don't know what his name was, but he'd look like he'd be a Nick. So F U "Nick". but yeah i would recommend the cinnabons just not the bon bites. service could be better though. honestly maybe the guy was just having a bad day, but that doesn't mean he can just give the customers attitude. You were hired for a reason. You were the chosen one. Do you know how hard it is to get a job in this market? And you decide to not be grateful of your position. you wanna give attitude? you're messing with the wrong guy. But yeah good cinnamon buns tho read more

Nice staff excellent goodies. Right next to Dutch Bros, so it's A plus. I need to go back and get a few cinnamon rolls and a chillata.

Don't get your coffee from here. It was gross and guy just came out of the bathroom to make it

The man working provided great customer service. also gave fresh cinnamon rolls. greatest experience ever

Nice staff at this location. The Cinnabons here are better than the mall. They taste freshly made, unlike the mall locations that you can tell the Cinnabons were sitting there for a few hours. Overall, I believe if Cinnabons were $5 max (no matter which flavor you get), all the locations would get more business. Because at the end of the day (as with a lot of food chains), the prices outweigh the persuasion to buy something at a cost more (but nearly same taste), than frozen food section cinnamon rolls. Also, this is a CARD ONLY location. No cash accepted.... read more

I was so excited to grab some Cinnabon for the first time in 3 months, but I was greeted upon an unhappy employee. We paid through the app but was told to pull up our name, but we couldn't navigate it. And gave us a mean look to where I didn't even want to eat inside nor eat. Glad I did eat my roll though, it was perfect read more

The manager here treats their staff terribly! I went in about 3 days ago and this poor girl was all by herself in the morning and afternoon, and she looked like she was on the verge of tears. I asked for a 4 pack and she politely told me they had none. I asked her if she was all here by herself. She said yes. Poor girl looked like she was barely 18! Whoever the owner is, hire more people! I believe it's also a violation to only have one person working for so long. Despite those issues the rolls were good, big, and fluffy. read more

Not sure why I expected a quality establishment off Mack and Stockton blvd.. customer service is horrible pure RATCHED if I'm honest!! rolls themselves .. dry and thin. I'll just drive to the mall from now on. Don't waste your time going here ! read more

Service needs work and the rolls took a long time to come out. I would rather go into a mall than here to be honest.

Well. I went I saw. I was less than impressed. Customer service needs a serious facelift. The young lady greeting me was at the opposite side of the store and mumbling from behind the glass something about she would help me when I was ready. That was fine. I was ready, I was redeeming my birthday reward and excited. She continued talking from behind the glass. She finally came to take my order. She sort of swiped at my phone screen and tapped the incorrect item. She redeemed my drink picture instead of my food item picture. Instead of correcting her swipe , she argued with me. She had to tell me I was wrong, that I had two food items. I was forced to pull my email showing my drink and food item offers. Way too much. Left a very bad first impression. The gentleman working told the young lady to honor the offer. It was a lot to deal with just to redeem a birthday offer. I'm used to the cinnamon rolls being warm and melty. These weren't. They need to take a cue from their happy happy bro neighbors adjacent to them. I always leave there feeling positive vibes. read more

Since I left my review, the Manger of this Cinnabon , has Refunded me what I paid for those 2 Cinnabons . Thank you so much. I will continue to go to this establishment and buy my Cinnabons. I'll just remember to look in the box before I walk out . Thank you again read more

They never have any available. I've came serval times and they refuse to make anymore packs even if you're willing to wait.

Update your hours. Google and yelp says 8. Show up at 930 there's a paper sign saying every day opens at 10

I was on a road trip and stopped in elk for a bit. Decided to try the Cinnabon and it was a great experience. The rolls were tasty and super fresh. The service was great and staff very polite. read more