Really good donuts! Everything tasted fresh and the staff was super nice. Definitely recommend if…read moreyou're looking for a good donut spot!!!!

The doughnuts are the best you will ever have. Just go already…read more They're fresh and not overly sweet.

Not open on a Thursday during posted hours... no sign…read more Guess I have to go get my daily fix elsewhere...

This place is amazing! We stopped on our way south and we…read morehave now dubbed it a mandatory stop along the freeway! They have a great selection and wonderful flavor combinations. I don't know how they do it but their dough was so SOFT and MOIST, not dry or crumbly at all. It was like eating delicious clouds with sprinkles on top We tried 7 different donuts and they were all fabulous! The woman behind the counter was kind and courteous. The owner had popped in while we were ordering and he was really nice and hospitable. Nothing about this establishment was negative or unwelcoming. I loved all the cowboy stuff on the walls, it was simple and casual decor. I had read some of the previous reviews before going so i was a bit curious about this place. Dear Reviewers: Can you please leave your political bias out of your reviews? I don't care who you voted for these donuts rock!!!

Great Donuts Went…read morethere and got a sampling of their glazed and cinnamon sugar croissant donuts, glazed, Boston cream, king cake and s'mores. Of the donuts my favorite were by far the croissant. Both were fantastic and I would get both again. I love cinnamon sugar of any kind so that I knew that would be my favorite. I also really liked the king cake donut although it is a little sweat for breakfast. My wife liked the s'mores donut. The Boston cream had an after taste I didn't prefer and I am not really into filled donuts in general but that is just a personal preference. The glazed donut I thought was pretty subpar. It looked and tastes like it was a day old and we went on a Saturday morning at 9am so you would think they would be fresh. On another visit I tried the apple fritter because we got there late and it was the only donut left. It was fine but I wouldn't get it again. Staff was nice and location was close and clean. Overall I would definitely go back for the croissant donuts and may try other flavors in the future (there were plenty we didn't try). Get there early because it seems they tend to sell out.

We drove all the way over there on a Sunday and their sign states closed on Sundays. Waste of time…read moreand money. I am not sure who that is on yelp or the business.

The Best Customer service in all of Richmond. The Best not…read moreso sweet Donuts in the Universe. I drive down from Northern Virginia just to purchase the donuts.

Just one of the best donuts around! Fresh, huge, distinct, not gourmet nonsense.....just a good…read moredonut and a lot of variety....I had a peach jelly!

So happy we found a cool donut spot that also offers great coffee. Service was fast and friendly…read moreand ambiance was quiet and pleasant. I was really impressed with how stocked they were considering we arrived well after 10am. So it's were fresh, moist and unique with their flavors and options. Definitely recommend. Their coffee was good too and they offer dairy free cold foam as well which is always appreciated.

Had to go to Richmond for a car repair issue. Seeing as it was early Saturday morning I thought…read moreI'd swing through Krispy Kreme and get some donuts for breakfast. Well, "teh machine was broke" at Krispy Kreme and they didn't have any glazed. Which led me to Sugar Shack Dounts. It's sort of in the Fan (I guess?) thank goodness for GPS or I'd never find it. Very small parking lot. No inside seating, all grab and go. Anyway. Walked in, scanned the donut case. Lots of Gucci looking donuts (I'm a big fan of glazed and chocolate iced...basic donuts). didn't see any glazed but they did have chocolate ice. Seemed somewhat busy for a Saturday morning (surprise? not to me, but apparenlty a surprise to whoever schedules people to work there). Service wasn't necessarily slow, but adding up the gucci coffees and all the door-dash (I'm assuming....there was a tape machine by the cash register steadily spitting out tickets) it was busy for one (then two) people to handle. Service was friendly enough. Second person showed up...placed my order, 3 chocolate glazed. $8! are you kidding? $8 for 3 donuts. Crazy. But I bought them. Went to my car to eat. So (after eating my 3 chocolate iced donuts): oh my. They were spectacular. A little "thicker" or "firmer" than a Krispy Kreme....and the chocolate ice stayed on the donut, solid, the whole time. Great flavor (donut and chocolate). So, yeah, you get what you pay for. I certainly wouldn't eat there everyday, or take a bunch of kids there.....but every once in a while? A nice treat.

I'm backkk of course because these desserts are just so good! The girls serving me were so nice as…read morealways, it was good to stop in to get out of the smoky weather that was going on today.

For Mother's Day my wonderful daughter who attends VCU brought me a whole hummingbird cake from…read morethis establishment. It was the highlight of my day and so thoughtful of my daughter to bring it up to Northern Virginia for My special day!

I can't think of any way to improve this place. Regular items include a wide assortment of yeast…read moreand cake donuts -- filled, coated, and sprinkled with wonderful flavors. Then there are the seasonal specials -- creative, adorable images and flavor combinations beyond anything I've found elsewhere. Their apple fritters are huge, tender, and overflowing with apple chunks. I've had a good experience with their online ordering, always finding my order accurate and ready on time. As if delectable, creative doughnuts weren't enough of a draw, Emily's Donuts & Cafe adds on friendly personnel and an upbeat environment. I'm getting hungry just typing about it.

Amazingly great tasting donuts and very friendly people, what more could you want?? They have a…read moregreat selection too!

Maybe I also caught them on a bad day? I work at the hospital across the way and just wanted a…read moredonut or two for when I got home. I wish I would have sampled or even looked at the donuts before I got all the way home, because they were STALE and hard as a rock. In fact, the one was literally breaking apart. They were also very expensive for how bad they are. Very dry. I had a bite of the chocolate glaze and it left a bad film and taste in my mouth.

I'm really picky with my Donuts. And from hearing people talk about Donuts and reading reviews I…read morethink I had higher hopes. My child ordered a strawberry sprinkle donut And I ordered a cinnamon twist. I'm not a fan of Donuts that have icing on it and this icing was super sweet I felt cavities starting in my teeth period now I know there's some people out there that love their sugar but even my kid said it was too much for him. The Cinnamon twist was OK It's just covered in cinnamon sugar (My kid liked mine more). Needless to say I'm going to stick with Old Faithful Krispy Kreme And oh mochi.

my favorite donut shop in the 757! I love the taste of these donuts, it's something about them that…read morejust taste so different from other local and franchise donut shops. you could truly eat the donut plain & it would still be absolutely delicious! I like that you can watch them make your donuts & they are always served so fresh & wash! I will forever be a maple bacon girl, the sweet & savory combo is to die for! if you're not getting the maple bacon donuts what are ya doing?

Got there when they first opened. The man behind the register was still setting up was very polite…read moreand said he'd be with me shortly. Got a dozen donuts to go to take back to the family at the condo. Wonderful selection and very fresh My family has been to the Hershey location before. They caught this location in a strip mall while picking up the previous nights dinner Bonus for how cool the Williamsburg logo was with the duck donut logo !

Service was top tier…read more Food was great. They were great with our three boys. Tidy and clean.

I finally stopped by for some donuts and I will not be going back. I have not tried the pizza so…read morethis review is for donuts and coffee only. I'd say I was very disappointed. I bought six donuts for $15 and took them home for my husband and myself. We both said they tasted a day old. I shouldn't have to microwave donuts to bring the freshness back when I just purchased them an hour ago.I wanted coffee and their sign upfront says coffee, but they don't have real creamer just nasty little pods. If you're gonna advertise coffee in a big way, you at least need to have half-and-half available. I did not get coffee..