Cancel

    Open app

    Search

    Ben & Jerry’s

    3.1 (49 reviews)
    Closed 10:00 am - 9:00 pm
    Updated 1 month ago

    Order Ben & Jerry’s Takeout or Delivery

    Services - Ben & Jerry’s

    Catering

    Ben & Jerry’s Photos

    Business Info

    You might also consider

    Recommended Reviews - Ben & Jerry’s

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Heather B.

    We went because my husband said, "I want outlet discounted ice cream." HAHA. Yes, we know it's not priced as a sale. We are just some jokesters. I was expecting a long wait as it was Saturday and it was 92 degrees out. Pricing was reasonable. $25 for four smalls, one in a cone and three in a dish. The one in the cone was sorbet, and one out of three in a dish was lemonade sorbet. We also tipped. Everything was great.'my son's triple Carmel something or other was delicious. His had ribbons of caramel running through it. Customer service was great. They were speedy in there. Everyone had a mask on which is appreciated when working food during this Covid times. They do have a few tables inside and outside if you do not want to walk around and eat your ice cream.

    Kathleen D.

    This Ben & Jerry's is located in the Williamsburg Premium Outlets and offers a nice reprieve from the Virginia heat while shopping. But they do need to make some changes -- namely: handle the customer line in a more efficient manner. It was at least a 10-15 minute wait to get served, which was a little excessive for a small place, average line length, and basic items. It's not that hard to scoop ice cream. And, from the other reviews here, it looks like it wasn't a one-time occurrence. I ordered a cup of the sweet cream and cookies, and it was delicious and held to typical standards for the brand. It's nice they offer some seating options and water. They did do a good job cleaning tables after each party left, so that part of the work flow was working. I'd return but it wouldn't be the top of my list. Next time I think I'd prefer to check out Williamsburg's local creamery options.

    Jane L.

    Stopped by for some quick ice cream when it got too hot shopping! Quick and fast service, and I love how they use paper straws and wooden ice cream spoons! First place I've ever seen these being used :)

    No paper wrappers for the cones
    Sasha J.

    This location gets 3 stars because Ben & Jerry's ice cream is delicious. But the service is pretty bad. I paid over $6 for what amounted to a scoop and a half of ice cream. I ordered 2 scoops and for that price, didn't think the girl would be so stingy. She acted like I was taking her own personal ice cream supply. When I asked to sample a flavor, she acted like she couldn't be bothered to stick her arm over the counter so I had to reach so far to grab it, my arm pit was touching the glass over the counter! And this place is too cheap to wrap the waffle cones in actual paper wrappers. They use napkins that are scotch taped closed!

    Scoop Shop
    Steven F.

    What's for dessert? OMG Ben & Jerry's Scoop Shop. Williamsburg, Virginia is for ice cream lovers. Wish I was there, again, devouring another waffle cone stuffed with scoops of Karamel Sutra & New York Super Fudge Chunk. Or maybe it was Chocolate Therapy and Triple Caramel Chunk.

    Al B.

    Incredibly long line with only one guy make the order and taking the money. Saw a couple of people leave rather than wait. Owners - get the poor guy some help! He is working his a** off for you.

    See all

    10 months ago

    Business owner information

    Photo of Ben J.

    Ben J.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Business owner information

    Photo of Ben J.

    Ben J.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Ben J.

    Ben J.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    5 years ago

    Business owner information

    Photo of Ben J.

    Ben J.

    Helpful 7
    Thanks 1
    Love this 8
    Oh no 0

    1 year ago

    Great spot with really good sundaes. The staff were also really helpful letting us customize everything we wanted in each sundae

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Ben J.

    Ben J.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 5
    Thanks 0
    Love this 3
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jane L.
    120
    44
    143

    7 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Business owner information

    Photo of Ben J.

    Ben J.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Sasha J.
    98
    94
    66

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Ben J.

    Ben J.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Lauri W.
    2242
    922
    2794

    7 years ago

    Helpful 6
    Thanks 0
    Love this 5
    Oh no 0
    Photo of Steven F.
    18
    27
    209

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Koda L.
    0
    50
    31

    5 years ago

    Business owner information

    Photo of Ben J.

    Ben J.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of A Rose D.
    11
    248
    231

    6 years ago

    Business owner information

    Photo of Ben J.

    Ben J.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Al B.
    4
    16
    5

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Friendly and helpful staff with a smile . Inside and outside tables (without service) available.

    Business owner information

    Photo of Ben J.

    Ben J.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 18
    Thanks 0
    Love this 19
    Oh no 0
    Photo of Moriah F.
    217
    12
    24

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of K W.
    17
    77
    40

    10 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dawn Y.
    440
    29
    40

    12 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of A M.
    1
    20
    0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Ben J.

    Ben J.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    The icecream was grainy and tasted old. Would not recommend.terrible artificial after taste

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jen P.
    31
    9
    0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    15 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Ben & Jerry’s

    Review Highlights - Ben & Jerry’s

    Who doesn't like some cold ice cream when it is hot and your at the outlet shops in Williamsburg.

    Mentioned in 3 reviews

    Read more highlights

    You might also consider

    Cakes to Remember

    Cakes to Remember

    5.0(1 review)
    13.4 mi

    We ordered a Barbie cake for my daughter's 3rd birthday. They understood exactly what we were…read morelooking for and surprised us with the amazing birthday cake! My little girl was so happy with her Barbie cake and all the guests were very impressed with the cake as well. They used chocolate and strawberry flavor for each layer and everything on the cake was edible. We are absolutely happy with the cake and will definitely be ordering again next year! Very very recommended!

    From the owner: Creating memories one bite at a time. Memorable cakes made with fresh ingredients, and each with…read moreindividual style to match your special event. Cakes are made for weddings, as well as other special events, including showers, birthdays, graduations, anniversaries, and many more. The cakes on the site are just a sampling of some of the different styles of cakes created. Tracey has been chosen by Virginia Living as a top wedding vendor for 2015-2022. She has been chosen by Wedding Wire to receive the Couples' Choice Awards for 2014-2022. She has additionally had some of her cakes featured in several different wedding and cake publications and several of her faux cakes have been used in theatre productions and national museum openings. One of her faux cake was used for the Mississippi Bicentennial Celebration Events. Tracey continually stays on top of the wedding cake trends each year, incorporating new and exciting cake techniques and designs as they come out. She has received training from some of the world renown "cake masters" to perfect the art of cake decorating, to be able to offer each client exactly what they are looking for. Welcome to Cakes to Remember, and I look forward to working with you on creating your own special events cake.

    Photos
    Cakes to Remember
    Cakes to Remember
    Cakes to Remember

    See all

    Cakes by Candice - Beautiful cake to celebrate any occasion

    Cakes by Candice

    5.0(2 reviews)
    55.1 mi

    Candice did a full size teddy bear cake (Rizzly bear) complete with gold chain, diamond stud earing…read moreand shades sitting next to a campfire for my son's 13th birthday at Dave and Busters. The cake received so much attention I wished Id had her business cards to hand out. Truly the best around and the cakes taste perfect! Thank you Cakes by Candice!!!!!

    So many great things to say. I will do it chronological order:…read moreImmediate response to my initial request. Candice was able to provide many options to choose from. Once chosen, she was also very receptive to ideas and changes as my party plans continued. Payment was easy and fair, honestly I think I got much more than I expected! The cake was delivered on time and was absolutely beautiful. Almond three tier cake. Fading from Dark to purple (bottom) to white. Multiple shades of purple spotted mushrooms were placed on the side running the entire one side of the cake. Cutest things ever seen. The details were amazing. Many times a cake like this falls short on flavor. Not this one. Cake was moist, marbled (purple of course) almond cake. Icing was not too sweet and even the fondant was not overwhelming and was actually a pleasure to eat. I still did not test my sugar level the next morning because, I had a second piece. Don't tell on me!!! Candice, all 28 people that attended, loved that cake. My wife, Kimberley, the most! Thank you!!!

    Photos
    Cakes by Candice - One Piece cake (again, a littlebwonky since it was for my son, but still tasty!!!l

    One Piece cake (again, a littlebwonky since it was for my son, but still tasty!!!l

    Cakes by Candice - This is our anniversary cake! So cute!! I know she let her 4 year old 'boyfriend's daughter' help decorate it.

    This is our anniversary cake! So cute!! I know she let her 4 year old 'boyfriend's daughter' help decorate it.

    Cakes by Candice - Mom's birthday cake

    See all

    Mom's birthday cake

    Ben & Jerry’s - icecream - Updated May 2026

    Loading...
    Loading...
    Loading...