I get y'all are a fast food place but when I wait over 5mins to be greeted at the window & then I'm given this &told to be careful because it really hot. It was not even editable. Bacon was so old & the cheese was not even a little melted. Honestly just laziness. read more

Dunkin' - Donuts Near Me - Miramar Beach, Florida

Waited at drove through for about 2 minutes before anyone said anything to me. Service was completely indifferent there and at window. Donuts were stale. This was at 10am. These donuts were not made today. Disgusting. I won't go back. read more

More of the same as other recent reviews. Counter staff ignores customers and are rude and ignorant to them. Everything is a bother and after you pay, not a word, no thank you or anything. You would think that a staff of minority workers and possibly minority owned business would show pride, nope, not here. read more

How do you run out of egg. Also takes a long time and not the friendliest staff. I'd steer clear of this location. Edit: they messed up our order also read more

I understand that sometimes donut shops are out of certain donuts. Today dunkin was out of blueberry and cinnamon. They were also out of bacon for the bacon, egg, and cheese bagel. When a restaurant is out of a menu item, I expect courtesy from the staff in letting you know this. Friendly staff can make up for minor problems. But the person taking our order was not courteous and had very poor manners. She acted like we were an inconvenience for ordering items they didn't have. I'm disappointed in myself for not canceling our order. read more

the workers are still as bad as they were the first time i went. They were not polite again. the lady taking my order had a attitude with me and once i got to the window she snatched my card from me and didn't fill my coffe up to the top. read more

Very unorganized especially for 1st timers. Almost all donuts were out. What we got was yummy tho! read more

Dunkin' - Donuts Near Me - Miramar Beach, Florida

Worst customer service ever, I won't even elaborate (read the other reviews). Save your money and time and go elsewhere, you deserve much better. read more

Slow service and inaccurate order and we were the only people there. Wouldn't recommend stopping at this Dunkin.

Every now n then I pull into this location and every time I regret it. I'm reminded why I don't come here. Most dunkins are great but this location is bad. The employees sometimes can be rude but honestly I believe it to be managements fault for not staffing correctly. This has been going on for years and the only reason they stay in business is because of tourist season and they don't know any better read more

The cashier was very rude, she acted annoyed and as if she did not want to be there and do her job.

Just literally not open. No one inside. With a big sign out front that says "we're open!" Trash management I guess. read more

Came here 5pm today drive thru. Kept saying hello and no response. Went to the window to find two female employees sitting there one with headset on and the other around her neck. Place was empty. The girl with a Jamaican accident was indifferent when we informed her no one responded at the speaker. Asked for a croissant sandwich she said there was none available, asked for almond milk she said they were out. One of our drink came back wrong (without vanilla) even though there were two other drinks exactly same order. They just seemed like they didn't want to work. Tried to look up info to inform mgt but to no avail. read more

Service is slow and lazy. Was redirected from the drive thru to come inside two day in a row while other cars in front were able to use the drive thru. read more

I would leave no stars if I could. Terrible service. Messed up our order and others in line with us as well. Didnt have many food or doughnuts either. Terrible Terrible location read more

This is a standard Dunkin' Donuts. You'll find your favorite donuts and coffee along the main drag in Miramar Beach. The service left a bit to be desired. There seemed to be only one female employee working when I stopped in. She was tending to a drive-thru customer, so I had to wait a bit longer than I would have liked. There probably are better places for donuts nearby. read more

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The place was not as clean as I would of expected for the time of day we went. Tables had trash left on them. The selection of donuts was lacking, but expected that. Staff was not real friendly, you could tell it was a paycheck to them and they did not enjoy their jobs. Donuts were fresh and tasty though. read more

I love dunkin donuts. Love their coffee and breakfast sandwiches. This one... being the only one near by... is a poor excuse for a DD. I've left the line on 3 different occasions because the people couldn't understand what I wanted to order.. . And I wanted to order a medium French Vanilla coffee with cream and sugar. It was as if the people there had never heard of coffee, let alone anything on the menu. I asked for a sausage egg and cheese croissant and they were clueless. The times I was able to order, with someone being able to comprehend a simple order, they left out items... forgot to add extra cheese when I paid for it. .. forgot to put an entire sandwich in the bag, paid for an iced tea and got an iced coffee. I mean what a train wreck. .. if I didn't love DD so much I would give this one 1 star and never return. Don't have many options here tho... so out of DD loyalty I'll give it 2 stars. read more

First of all if I could leave zero stars I would. My husband and I have been to this location on two separate occasions and both times the drive-through was closed. We decided to go in and they were two workers. One was wiping tables and the other had not yet waited on two individuals in front of us. When one of the workers came to wait on the first individual she seem perturbed and then wiped her nose at that point is when we decided to leave. We will never I repeat never go back to this location and this is a warning for everyone else! read more

I have traveled all over the states and Dunkin' Donuts for some reason has been disappointing lately.... but not this one. The donuts tasted so fresh, the coffee was real fresh and the service amazing! I do consider myself a donut expert since I have been in the donut business since I was 7 because my family own and operate all 7 sesame donuts in Portland, OR. I love donuts and try them everywhere I travel... I don't know what they do in this specific location that makes it extra fresh... read more

I don't think this place deserves any stars. I now remember why I stopped coming to Dunkin. Employees were rude and liars. After asking for cold foam and paying the extra money for it I watched her put whip cream on top and when she handed me my drink I asked her if this was the cold foam I payed for and she very rudely said yes after I had just watched her put the whip cream read more

We came here at 2:45 and tried going through the drive through and a lady said on the drive through is closed and we close at 3. Doors were locked...the sign says they close at 3. read more

Very disappointing. Communication struggles. Coffee is good. Offered discounts after we paid. Service is poor. No customers. Dirty floors.

I know it's Covid, but to wait in a drive thru for 1 HOUR is 100% unacceptable. If others can do it why can't this place. Not much more to say here. read more

This is quite actually the worst establishment I've ever been to. Ordered online, showed up and they told me after waiting for 10 minutes that they were out of half the things I had ordered. only had 2 ladies working who were so incredibly unhelpful and rude. They had absolutely no sense of urgency or desire to help. They actually refused to pay attention to us and ignored us a few times. If I could leave 0 stars I would read more

Clean location with Extra Friendly Staff. Opened Aug 2013. Has the usual items you would expect; great Coffee and yummiest Donuts!! read more

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There were 5 people in front of me. Took about 10 minutes just to get to the register. Once I got there the cashier's attitude appeared as if I were inconvenicing her. When I showed military ID for discount she acted like they didn't have one whe. Clearly there is a sign by the register that states otherwise. I ordered a half dozen doughnuts, all the same kind. She took my payment but did not get my doughnuts. She brushed me to the side and went for the next customer. Never have I ever been to a Dunkin Doughnuts where I waited that long to order. Never have I been brushed off like that at a doughnut place. I had to flag someone down to ask them to fill my order. Totally rude! I will not be returning to this store! read more

This is the slowest place in Florida. The employees are walking around looking at the ceiling while the line steadily backs out the door. One chick has been carrying the same cup of ice around since I've been here. They do not care about you as the customer or Dunkin quality service. Do not come here unless you have lots of time. read more

Absolutely terrible service. Waited in the drive thru line for 45 minutes!!!! Then when I tried to order they didn't answer until 10 minutes later. The employee was laughing and joking with co workers instead of taking my order. Never again. read more

Usually Dunkin is good, but not this location which is probably managed by one of those very dumb blondes that have a Snapchat score of 2 million. Anyway we got there at 9:15 AM, so we can all agree that is early in the morning right? So this early in the morning, they don't have any glazed donuts remaining like how is that even possible. That's like an ice cream shop being out of vanilla. So we get the glazed munchkins 50 count, and they run out of those as well so we only get 40 munchkins. However we got 5 blueberry and 5 chocolate ones instead. The munchkins didn't even have much flavor too it. At least their coffee drinks were good. The person working at the cash register was nice but ignorant. Somehow, they took 5 mins to get our food ready when we the only people in line. This also doesn't make sense how CAN YOU BE OUT OF GLAZED DONUTS. read more

Wow. Just terrible service. Remember the soup nazi from Seinfeld? My kids called her the donut nazi. She got mad at my son for ordering .... a donut. She rudely said "Just tell me the number of donuts you want!" Too bad 1 star is the lowest you can give. read more

This is the absolute worst dunkin I've ever been to. We are in town from Cincinnati, Ohio and decided to go this morning to get coffee. We sat and waited at the drive through to place our order for 10 mins. (Because she told us to hold on) Then when she was finally ready to take our order she told us to hold on again. So we just left. Now I see why there's only one star. Terrible service!! read more

Terrible service. The cashier appeared to be very unhappy and resentful. The donut case had barely any donuts left in it. There's a legitimate reason they have a 1.5 star review. I should've heeded the warnings. read more

If I could I could zero stars I would. I ordered ahead and they had none of the 6 drinks ready. Charged me for an additional bagel even though they should've given it to us for the 20 minute drive through wait read more

I normally love DD and used to go to them all the time when I lived in Orlando. This one is awful. Should have not given them a second chance, but I did. I waited in drive thru for a minute without being acknowledged and then when they did say something the girl said she would be with me in a minute. Fast forward 3 minutes and I finally get to order my Medium Iced Coffee with milk and sugar. Get to the window and I'm handed a Large. That's ok, I'll take it I thought to myself. Then I drive away and take a sip and realize it's watered down and disgusting. Clearly it was made as an extra and given to me which is why I was given a large and still charged for a medium. You can be so much better Dunkin. Will never return to this location. read more

Horrible customer service. My sister ordered a caramel iced coffee and tasted it as soon as she got it, said it tasted bad so we asked if they could remake it with the swirl instead of the shot. The lady at the window was extremely rude, when asked politely she said "Oh My God!" and rudely snatched the drink back. I work in the food service so I know how it works. This happened at 8:30 am on May 24th, I hope someone has a talk with this young lady because this is not how customers should be treated. Horrible. read more

Ordered 4 different times just to be told they don't have it anymore no bacon, no ciabatta bread, no sausage, no more burritos, no caramel coffee, no flat bread... Kewl. You can close early now. read more

It's definitely just a regular dunkin doughnuts. I have no idea why the bad reviews. It's nothing special but not bad either.

My friend and I went to Dunkin on vacation every day and yesterday (May 21 in the morning ) we had a TERRIBLE experience with a worker name Felicia. She was absolutely awful to us. She was beyond rude and disrespectful. On top of that, she got our order completely wrong. Honestly, she should be fired for her behavior. read more

Second time I have tried this location while on vacation in Destin. Both times the staff looked absolutely miserable to be there. At 930 most of the inventory as depleted. I think Dunkin' would not be impressed by the way the brand was represented. read more