The food is always good, and the service at Dunkin' Donuts was pretty good overall. The only issue was that my coffee took about 10 minutes longer than I expected, which was a little inconvenient since I had a doctor's appointment afterward. I really like the combination of Baskin-Robbins and Dunkin' Donuts, and they also offer hot food now, which I believe Baskin-Robbins has actually had for many years. The atmosphere is nice and it's a pleasant place to stop. I'd definitely go there again--just don't be in a hurry for your coffee, especially if you have an appointment to get to! read more

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donuts are worse than you can even imagine and consistently bad! Their chocolate malts/shake good.

Bought munchkins for appreciation gift for a nearby office. Asked for 50 in two boxes, they told us that is a different price. Whatever! Got breakfast the the hash browns (pictured) were as good as they look, inedible!! Can't even complain about the quantity, they probably figured they would go straight in the trash anyway!! read more

Friendly fast service, employees always have a smile on their faces, my coffee is always spot on.

I haven't been to Dunkin in a while. I got the Mango Pineapple Lemonade Dunkin Refresher. It was definitely refreshing and tasted to good, especially on this hot day. I also ordered the Sausage Egg and Cheese . Something about the taste of this did not satisfy my palate. I ended up taking the egg off and realized the sandwich tasted better without it. I must say that I am not a big fan of this sandwich here. Lastly, I ordered the mini everything bagels that were stuffed with cream cheese. This was so hot, soft, and delicious. I want these at home so I can make them every morning. Also, they make a great snack for anytime of the day. Don't like everything bagel season, they offer a regular stuffed version. Although, the everything bagel season is on there, it is not overwhelming or super noticeable. The service was good, my order was correct and came out the window fast, and the staff outside of the store was not dirty. (The menu could use a little wipe down and the box might need a little upgrade, but overall great) Very welcoming environment with a little crowd around lunch time. Glad to see I'm not the only one craving breakfast items at lunch. I will definitely be coming back for those mini bagels for my team at the office to try. Also, those refreshers are my new fav. read more

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RUDE AS FUCK. WILL NOT BE BACK. ALMOST HOSTILE MAN AT WINDOW JUST GRUNTED WHEN WE SAID WHAT OUR ORDER WAS. THEN WHEN THEY HANDED IT TO US WOULDNT EVEN RESPOND, just turned his back and walked away. Next time we will just go to Starbucks. What a horrible experience, calling corporate tomorrow to try and get drinks refunded bc we immediately threw them out after seeing their attitude. No clue what they may have done to them but not taking a chance. read more

My go to spot to pick up donuts and coffee for work. Quality and service is always consistent and I have never had an issue with an order.

Oh my beloved DD, why art thou service sooooo slow? This is my favorite go to for sugar free frozen coffee because they offer several sugar free flavored shots. I also enjoy their turkey sausage wraps with egg and cheese which is a great lite breakfast to quell any hunger pangs. It's just unfortunate that there aren't many more DD's around because their products are really good. Sadly the two on the Westbank closed (for good reason) so many of us locals who love them are left to come here. On a positive note, business here has picked up tremendously for them during COVID-19, especially when they have more customers than their neighbor, Starbucks LOL but the service is extremely slow. Now, the DD in Laplace has faster service but doesn't offer almond milk in any frozen beverage, citing a peanut allergy...chile bye. I grew up with DD's and I just love their new and expanded menu options and now that many have a Baskin Robbins in them, I'm here more frequent, although I'm not a huge ice cream fan. There's a large ice cream selection in the photos below. Check'em out! read more

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It's a hit or miss on the coffee most of the time it's not made right! The inside is clean but the workers are often hard to understand or don't understand my order! read more

I've never had a bad experience here. Occasionally they will be out of a particular donut, but what donut shop doesn't? The folks that work here are always friendly. The prices are reasonable, and if you haven't tried the breakfast taco you are doing yourself a disservice. read more

Dunkin' - $3.44 and larger than a Starbucks venti. - Donuts Near Me - Metairie, Louisiana

Granted, this was my first Dunkin' Donuts experience. And this particular store at 4300 Veterans Memorial Blvd. in Metairie Louisiana was spotless. Service was fast, and the guy even brewed a fresh pot of decaf for me. I wanted to see what all the hoopla was about regarding some of the supposedly best coffee around, and sure enough, it is really tasty. I'm wondering how Dunkin can afford to use 100% arabica beans -- maybe just by sheer volume of sales. Another secret to tasty coffee may be frequent machine cleaning, maybe even daily. Often, when coffee from a restaurant tastes bitter chances are the machine needs cleaning rather than the beans having been burnt during roasting. I also was amazed by how many other items are on their menu. read more

Dunkin' - a donut and a cup of coffee - Donuts Near Me - Metairie, Louisiana

amazing food & drinks me and my husband tried it from out of town and were super impressed and happy we stopped! read more

Dunkin' - Mocha swirl - Donuts Near Me - Metairie, Louisiana

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Love that I can have 24 hour donuts & ice cream!!!! (although I'm lactose intolerant, I suffer through every now and again). Oooooh and I love the free WiFi!!! I mean, how's a girl able to get work done without WiFi??? Walking in you're greeted with the pleasant smells of ice cream and dough!!!! Hello, you had me at HELLO!!! And in addition to that, there's ample space to move around and think, not that you need space to think, but sometimes ideas come better when you move about... I digress. Back to the donuts and ice cream... Today's visit I got a french vanilla iced cappuccino and an apple spice donut. Yummy for my tummy and getting the donut at 5p makes it even better... Did I mention 24 hour donuts? Oh yeah I did huh??? Lol. Friendly staff quickly processed my order and I was pleased at the swift processing of my order. I opted to sit near a window, so I could be a lookey-look when I took a break from my work (the secret to my success... Shhhhhhhhh don't tell) Only one thing that's displeasing to me: LOCKED RESTROOMS; arghhhh not too pleasent to run to the front counter to get the key, but if I must... read more

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I LOOOOOVE Dunkin' Donuts! I think they're better than Krispy Kreme. Maybe it's the New Englander in me ("Dunks" is much more commonly seen up there than Krispy Kreme!) For this location, I've only ever gone to their drive-thru, but I've never had bad experience! Now that their drive-thru is open all day AND night (24 hours), I guess it's a good thing! I am a huge sucker for their matcha latte and Boston Cream donuts. This is the only location in the area, so I'm praying it's here to stay! read more

Slowest service at any coffee place. I went here twice thinking, okay, the first time was crazy long, but I'll give it another shot. When I say crazy long, I'm talking, I placed an order through the app while I was in line at the drive thru waiting after 15 minutes. The vehicles didn't move for another 15 minutes and I went ahead and parked to go inside. I get inside and there are 15 people waiting in a line to order that is going almost to the door outside. I get to the counter after politely saying excuse me to the folks that have been in line if I could sneak past them really quick. The person working the counter/register wasn't taking orders or fixing drinks, she was just walking around. I asked her if my mobile order was ready and she said hadn't started on it yet. So 30 minutes of waiting in line, 15 of those after I placed the mobile order and another 10 minutes to find a parking spot (parking sucks when you have a drive thru going to the street). I finally get my drink which turned out to be the wrong thing but at this point, I didn't care anymore and just wanted to get out of this Dunkin hell. It was horrible. The second time, I attempted to order a coffee about 4 months later, the same sort of situation with the drive thru going to the street, line of people inside, and I gave up on attempting to get my coffee. I just canceled the order and went to Starbucks. Maybe it's because they got rid of the only other Dunkin in the area a while back? But this location must be flying down to Argentina between customers to pick individual coffee beans for each customer. Don't waste your time here. Instead, go to Starbucks, or even better, hit up the little Cuban cafe down the street called Churro's and get a Cuban coffee. It'll cost you half the price and has enough caffeine for you to start a revolution. read more

I will not ever come back to this Dunkin again you do way better going to Starbucks next door and spending eight dollars on a coffee then being yelled at by employees there and making your drinks wrong and making you pay for two drinks that you should have to pay for when they fucked up. The guy at the window is rude he is a older gentleman always has a attitude this is the second time I have had a problem with him and I have heard other people that I know have a problem with couple of other employees . Corporate do something about this businesses because is horrible . read more

I ordered delivery from here and was completely grossed out The bacon was raw, the cheese was cold. The hash browns were cold and smushed, as well. The shake was warm and melted. read more

Dunkin' - Donuts Near Me - Metairie, Louisiana

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We don't have may Dunkin's in the area so you have no choice but this one. They prioritize the drive through. Every time I've ordered for pickup inside it's a wait. They don't keep up with those orders and only look at them once you've arrived. Literally a customer who ordered ahead and went through the drive though line almost received their order before mine. I had already been waiting inside for someone to even acknowledge and ask me for the name of my pickup order. Even though I was standing at the counter of the pick up area, eventually I just had to tell them I was there waiting on my order. Had I not spoken up who knows how long I would've waited. It's not the first time this has happened but going forward I'll just go through the drive thru line. Seems to move faster than going inside. read more

I usually only visit Dunkin' Donuts in airports while traveling, so this was my first time visiting this location. I was in the area craving an iced hazelnut latte and remembered that Dunkin' Donuts makes a good one (if ordered right). Keep in mind that if you want to taste the flavoring, you have to request extra flavoring. I ordered a medium and only paid $4.30. The drink was huge and I greedily drank the entire thing. It was so good! Worth mentioning, the drive-through line moved quickly, the staff were pleasant and they all had on masks. I'll most definitely be back! read more

Dunkin' - Iced Hazelnut Latte - Donuts Near Me - Metairie, Louisiana

First find there and won't go back own by Indians very bad additude no customer service and very not polite will not return at all wish I never stop there read more

Okay so I gave them another chance! This is by far the worse Dunkin I've been to! There's 2 other locations here, but this is the closest to me. First of all... they are rude af! Especially the old man at the drive thru window. I did a mobile order thinking it'll be faster for it come out and for me to just walk in instead of waiting in the huge drive thru line! Nope it's the same time wait. My food comes out and my doughnuts are wrong, I let the lady know and she gave this huge sigh and said "it says two glaze doughnuts!" Then she looks at her order receipt and says "oh" grabs the doughnut bag takes out one doughnut and grabs the next one beside that selection... (not what I ordered) she comes back, I checked still not my order, she doesn't look at me or ask anything else. So I wait until she helps the next customer and she still doesn't look at me so in my rush I just left I didn't want to deal with their attitudes. We took a bite into our doughnuts... and it is completely dried out! Like sitting out in the open for a day or two. The glaze doughnut tasted like how a baskin robins smells when u go in. I love doughnuts! And that just ruined my desire for another one for a very long time! *I just wanted a Dunkin doughnut! read more

Dunkin' - Donuts Near Me - Metairie, Louisiana

I'm a big believer in second chances, and since all the DDs in the greater New Orleans area have closed, I gave this one another try. So glad I did! My macchiato was strong and sweet, beyond sausage sandwich delicious and not dry, and hashbrowns crispy and hot. Haven't eaten our donuts yet, but there was a good selection at 6am on Mardi Gras day. Got a few heart-shaped jelly and cream-filled. Will definitely return! read more

Dunkin' - Donuts Near Me - Metairie, Louisiana

Began ordering donuts. The woman put three in a bag. I asked for a box because I was going to order more. She asked me how many did I want I told I wasn't sure. She then threw bag on counter. I told her she should be more patient with her customers. And she walked away did not return. I'm not sure she spoke much english. She was very rude. It's sad because I like Dunkin Donuts. There is only one in my area. But I will not return to this place. read more

My hot coffee mine as well have been ice because it wasn't hot or warm. Lady put her hand all on top of cup where my mouth goes.

Horrible Customer Service!!!!!!! The drinks weren't good and also the menu in the drive thru wasn't accurate. Most of the things I tried to order were not in season. read more

This is long so if you don't have time to read this just go to STARBUCKS next door. So I have been going to this Dunkin' for a while after realizing that pretty much all of Starbucks drinks are at least $1 more and Dunkin has better specials and rewards. But this morning will be my very last time going there. The service is always slow. That's a given with this location. The staff is always pretty rude. Also just something I've learned to put up with. Today I placed a mobile order like I usually do. The drive thru line was out in to the road, again because they make your order so slow. I have an appointment to get to this morning, and I did not have an extra 47 minutes to wait for coffee. So I went inside. Again, terribly long line. I've already placed my order and I see two of my three items already made on the counter. So I go up to the front and say oh hey that Is my mobile order, can I just grab it really quick? The staff member PUBLICLY SHAMED ME and said you know that when you place a mobile order if you come in you have to get in the back of the line. Not a hint of apology or decency in her voice, just RUDE and then all of the other customers chime in backing her up. Not to mention that this entire line is a giant covid hazard, requiring guests to wait crammed in to a corner next to the giant line of people to pick up their order I was of the understanding that the point of mobile orders is that you place the order ahead of time and it's ready when you get there and you just pick it up. That's how it works literally at every other establishment. Including Starbucks. Where your drink is ready when you come in, no one is condescending, and they won't make you late to your appointment. Just go to Starbucks. read more

I think this is a family run operation so you'd think everything would be on track. NOT! The place is filthy and donuts are old. They do nothing to make the display look attractive. Papers under donuts everywhere. All I've seen workers do is walk behind counters and eat! Restroom and tables were filthy. Think twice before you return! read more

This place is just the bottom of the worst. There's a male who I believe his name starts with an "F" works the window who has absolutely no respect for people, zero customer service skills ( they must have been desperate to hire someone) he alone brings the business down because he is often at the window taking orders, and when he messes up he doesn't try and correct it the way he should. He makes it seem like he can't do the correction so he'll tell you that you need to go back in the 3 mile line if you want to order the thing you originally ordered that he messed up. They need to start over from scratch and get some better people. Shame. read more

I went through the drive through and was given the wrong order. When I asked for my Latte to be made correctly I was told that I had to pay for the wrong order before they would make the correct Latte. They did say I would get a refund for the wrong order. Other coffee places will give a refund for the wrong order, but not charge to make the correct drink read more

These people that run this place are incredibly rude. They had all of their menu screens unplugged and no other options for a menu. I can honestly say this is the first place I've ever been where you cannot see their menu when you order! There was no apology and they didn't thank me either. They clearly do not give a rat's behind about their customers or providing even the most minimal customer service. read more

I came to this location because the Starbucks next door was closed. To my surprise, they fixed me the BEST iced caramel macchiato I've ever had. I can't wait to go again! read more

Dunkin' - Iced Caramel Macchiato - Donuts Near Me - Metairie, Louisiana

They have done a great job at quickly getting people thru the drive thru. Might look long line but it moves quickly. They are friendly and are rarely out of items. Donuts taste fresh. They offer Gluten free and dairy free options and normally have a discount of some sort. Love the different flavors they offer to change up your coffee read more

Dunkin' - XL coffee with oat milk - Donuts Near Me - Metairie, Louisiana

Best coffee place in New Orleans. That's a promise. They always get your order right and, I mean, IT'S DUNKIN!

No consistency in their drinks. Also went to pick up an ice cream cake order and I was inside for 12 minutes before anyone acknowledged that I was there. read more

The coffee is so good and the service is great. The staff is always courteous. My new favorite coffee spot

Came in at 3pm on National Donut Day.... umm hello?? Management??? I know it was probably busy today, but you should still make more donuts since you are open for AT LEAST 6 more hours! At 3 pm, they had MAYBE 4 kinds of donuts left, and no good ones. Sour cream? Glazed?? Not a Dunkin plain in sight! And of those 4 kinds, there were maybe 7 of each. I think they were waiting to completely run out before making any more. SAD. That being said, the store is clean, employees friendly and nice. Clean outside, easy access off of Veterans. Drive thru..etc. blah,blah,blah. Just disappointed didn't get a good donut. YOU OWE ME DUNKIN'!!!!! read more

I typically go here for the ice cream at like 1-2AM. The workers at these times are incredibly patient people. I never seem to know what I want, and the employees are consistently patient with me. I've been able to converse with them quite a few times, and they're so nice. Being able to have such wholesome and kind conversation with a stranger is a delightful rarity in this world. Give these guys a raise! read more

Donuts are consistently STALE. On past occasions, we received fresh, delicious donuts, which kept us hoping to repeat the experience. However, the last three orders in a row were as stale as cardboard, so Dunkin Donuts on Vets and Houma has struck out. Otherwise, one star for courteous service, plus one star for good coffee = two stars. read more

Was in line to get breakfast with my family, when we got up to the register the rude pregnant lady walked away to get drinks, didnt say hold on or anything, then another lady opened a cashier and served the people behind us in line they got their food before we even ordered. Bad service, will not return read more

Popped into this location for a 1/2 donuts. The boy said no holes this time (we usually get holes at the airport), regular donuts. I'd never been to a Dunkin/Baskins location and there were more people and this blustery rainy day waiting for ice cream than in the donut line. I just shook my head ( crazy louisiana people) and headed for the donut counter. I was a bit nervous when I saw that the chocolate glazed bin was empty or maybe had two left. No worries said the girlie and she disappeared into the kitchen. Shortly she appeared, with three in the box (whew!), a couple glaze and a lemon filled for me. It was a pleasant and switch transaction. In the car I handed the boy the box....he asked which one was mine....the one without the hole. Silence...just after the Luling bridge, the box was handed back......it was then, that I realized he had eaten 5 donuts....boom. " Were they good? Oh heck yeah!! Okay Can we get some more? Uhhhh, not today, next time. Is that a yes, yes! or a yes. yes, yes. Right on Mom, I love you. Yay! I'm definitely a Fan! read more