Stoped in here at 9:30am, they were super busy on a Sunday morning, ordered our Drinks and food and got it within a few minutes. People were nice and getting things done as fast as possible. read more

I visited the store on 09/24/2026. I ordered a cup of coffee and a glazed stick. I never received the glazed stick, nor did I get a receipt. I would love to have filled out the survey for this visit. I attempted to fill out survey without the receipt. That is a joke as it asks for the store's PC#, which I did not have nor did I have the order number. I attempted to get this the PC# from a previous receipt, however, the print had a wide area that did not print. It is almost impossible to get a hot cup of decaf coffee at this location. This is my last visit to this facility. I will go to South Willow Street in the future. In addition the phone number is no longer in service. I live in Manchester, NH not San Francisco. Just another reason to stay away. Can't wait for the new Honey Made Donuts to open. read more

Stop in almost every day love the service an ur employees an anna shes absolutely beautiful an know my order by heart wife material

It's 7:30pm and they locked their doors. They don't close until 8pm. The staff watched me try to open the door.

Do you not come here it's the worst they have no employees and you'll sit in line and you can't get out of the line because you're trapped. read more

Dunkin' - Been waiting for 20 minutes - Donuts Near Me - Manchester, New Hampshire

Do NOT GO TO THIS ONE! Unfriendly pregnant chick. Asked for a cake batter latte with little ice. It was all milk with half ice! This was a complete waste! Taste nasty! Never again. Brewed about 1/4 cup of coffee in it. Complete joke! read more

Dunkin' - Cake Batter Latte - just like watery milk - Donuts Near Me - Manchester, New Hampshire

Waited for 5 minutes at the cash register before anyone took my order. Employees were talking to each other and texting on their phones while customers waited. Would not recommend. read more

I'm pretty easy going but the staff there is awful I went today to grab coffee and donuts for my vet staff that was helping me with my dog. I called an hour before asking for a box of Joe and 12 mixed donuts. I walk in it's empty and it's like I'm an ass for asking for what I ordered. waited another 20 minutes and get handed a stained box of Joe had to ask for cups and cream. then had to ask for the donuts. I will never go back. read more

Horrible experiences. Every time I went here. No longer going there. Making the drive an extra mile where they follow direction and don't have stank face when you tell them they made it wrong. Rockstars are flat so don't order a blue energy punch. Does not make an attempt to make a wrong order, right... read more

We were ignored for 5+ minutes, there were flies everywhere touching all the food, only 2 employees were wearing gloves, half of the employees were in leggings, the employees were at each others throats, screaming back and forth while there were customers in the lobby, and the coffee was ABSOLUTELY terrible. I wouldn't be surprised if there's a dead fly at the bottom of my coffee. thank you. read more

"America runs on Dunkin". That's the Dunkin Donut's national slogan and I'm sure that's probably right on some levels. There's many Dunkin Donuts locations here in New England. They're known for their coffee, as well as their signature Donuts. They do breakfast good. I just happened to bump into one of them while filling up gas on the rental car one early morning in Manchester, NH near the Manchester Boston regional airport. This Dunkin Donuts was actually inside a gas station mini mart, which I thought was pretty cool. It was a Thursday morning in October 2016 and I had drove blindly to locate a gas station. I'm thankful that there was one here, as well as a Dunkin' Donuts for my breakfast. I decided to buy breakfast here, which was basically an egg, sausage thing on a croissant. Along with hash browns and a Boston creme donut, I was good to go. As far as restaurants go, this was basically like a take out place in many respects. You can eat there but I didn't see any place to sit down and enjoy the meal. These kind of places were many people are a quick in and out, since I'm sure that there are many like me who fuel up their rental cars here, get breakfast, and return them to MHT regional airport. This Dunkin Donuts location is very much conveniently located at 999 Main Street here in Manchester, NH. You're about 2 miles away from the actual airport, so this location to fill up your tank and get breakfast - or lunch / dinner at Dunkin Donuts - can be a viable option if you are in the area to do so. They have a variety of donut flavors to choose from. Maybe one of these days I'll try them all, but the Boston Creme donut was pretty good and enjoyed the hash browns. Dunkin Donuts accepts major credit cards, which is always a good thing, especially when you want a quick entry and exit, since you're about 1 hour from departure and you're here filling up gas. Yep, that was me that morning, but thankfully I made my flight. Dunkin Donuts is a budget friendly meal option that is fun and can provide a meal solution when one can't be found at the present time. It's always nice to cheat once in a while and specialty donuts are the way to go. Haven't had a donut in a while and it was nice to have one. The overall experience here at Dunkin Donuts was good, even while a little bit sleep deprived and getting up wicked early, but it had to be done. It's been forever it seems after visiting a Dunkin' Donuts previously to this experience in Manchester, NH. The service was good, friendly, fast, and definitely well worth the pitstop. Donuts are great for what it is, but I'm glad that I don't have them regularly. Their breakfast combos are awesome and, while I don't drink coffee anymore, I'm sure that the coffee Dunkin brews is as competitive with Starbucks every single day. This Dunkin Donuts kiosk / restaurant location was clean. At 5:30am, the people who work at this location was as perky as I've seen. I don't think I've been like that in a while. Kudos! If you like donuts and breakfast items, come to Dunkin Donuts. They will set you on your way to a better day via coffee, donuts, and other breakfast items they sell. 4.0 stars for the entire experience. 4.0 stars for the food. 3.5 stars for the friendly, but expected service (fast food). Support local! B read more

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Just go to a different Dunkin's. If you look on google. Many people have complained about the same female that works there. I'm not sure if she's just friends with the owner, but seriously, just save your sanity and go to a different Dunkin's. All because they messed up on my order I went in there to just let them know I wanted a new coffee and out of nowhere, because I wasn't even speaking to her, Merymah (don't know the spelling) turned around and asserted herself into the conversation telling me I needed to relax because they had a new person. I said, no worries. But that wasn't enough for her. She processed to tell me to shut the f*ck up and that I needed to go back to where I came from. WHAT?! I was in complete shock that someone like that even had a job. This was disgusting and I truly feel bad for everyone who works with her. The counter lady that I was speaking with in the first place, kept apologizing to me. I felt so bad. I let her know that it was ok and that it wasn't her fault. I asked her for the other females name. She said, Merymah but she stated she didn't know how to spell it. This girl needs some humility in her life. I feel bad that she hates her job so much that she needs to abuse customers. It's gross. read more

I live near by and this is the closest/most convenient dunkins but they are by far the worst. I order a simple medium iced coffee with 1 cream and I have never gotten the correct order the first time. The service is extremely slow as well. read more

We stopped into this Dunkin to kill time. I feel weird about leaving this rating as our experience was fine, but in solidarity to the guys who ordered ahead of us, I feel like it's well deserved as the customer service was a bit subpar for them. First, one of the guys ordered a big and tasty. As we were ordering, someone came over to the register and told the cashier that they were out of the bread for the big and tasty. She was upset because she'd already charged the guy for it and was very snarky to her coworker, saying "I wish someone would have told me that. I already charged him." Then they came up with a plan to give it to him on plain bagels. He was ok with that so they started that plan. And then they only had two bagels left, and the woman making them dropped one of the plain bagels. So they had to adjust the order again. This time they suggested croissants or something else. He ended up going with an onion bagel because they assured him that they were "delicious." Overall, it seemed like one thing after another and they were just a mess. Thank goodness the guy in front of us was adaptable and easy to please. read more

Be sure to check your order before leaving drive-thru. Nothing more irritable than finding a screwed up order when your miles down the road. It must take a rocket scientist to fill an accurate order. read more

As I just stopped here today I was extremely disappointed. Ordered 3 drinks, and when I got to the window the guy was so out of it he didn't even take the order. We got our drinks and the latte wasn't made right and the tea was wrong as well. If they had someone else running the drive through I'm sure it would have been made right. read more

This dunkins is horrible. The staff is rude, they can't make coffee and regularly burn the food. Go over to 2nd street instead, the line is just as long but they will make sure your coffee is right read more

All seniors, DO NOT GO TO THIS LOCATION! My husband drinks DD coffee every single day, sometime twice a day. Today we stopped by and asked for a coffee and asked (nicely!) if they could apply senior discount like all others do. A young woman says "NO WE DON'T DO THAT HERE," so abruptly, dismissively and disrespectfully!!! Clearly they do not value their senior customers NOR has she clearly ever been trained in standard customer service. All she had to do was speak in a NORMAL VOICE and not be so disgustingly rude to us, loyal DD customers. She was just nasty and classless - learn some manners!!!!! It's been an hour and I am still fuming over this experience. We will NEVER go to this DD again, and if you're older (or just a human being who doesn't want to be spoken to like garbage), I advise you to avoid this place, too. read more

I have enjoyed Dunkin for as long as I can remember and this past year I have had a frozen coffee daily. The last time I visited Brown Ave DD I was my last. I ordered my usual frozen coffee with NO WHIP CREAM. When it was presented WITH WHIPPED CREAM I politely reminded the gal I did not want the whipped cream. She asked me to pull around to a second window so she could wait on others and would make a new order for me. When I finally received it I drove up the hill to my home and took it inside. My first sip was awful. It tasted as if the last cup had been mixed up with the whipped cream. It was not cold or frozen-like and it tasted awful. I wrote to the main DD office that was quick to apologize and said they would refer to the local franchise. I heard from the local manager last week asking for my phone number which I provided. Not a word since. No apology, no offer to replace with what I had ordered. I miss my daily beverage but will not go to this location again read more

Great quick drive through service. Staff are friendly and they have ample amounts of French crullers!!!

My hash browns are freezing cold every single time I order them even after waiting a long time to get them.

This morning was the last time I will visit this location. I have contacted the store in the past regarding a few issues; however, this morning was it for me. I watched the person preparing my breakfast sandwich. He was not wearing gloves as he struggled to pull apart the bread. All I could think is, I hope he thoroughly washed his hands, including under his nails. I was so grossed out, I threw away the sandwich and drove down the street to Big Easy Bagel - it was a much better breakfast! read more

Horrible service and attitude. Took several trips back to the drive thru to get a 2 drink order correct. Was told I was wrong when I, and they made it right. (They put in sugar instead of Equal, but insisted it wasn't.) Never offered an apology for the 4 mistake remakes. Given attitude when they finally got it right, nothing else. No one was wearing masks or gloves either. read more

Very nice double drive through only, very fast and covenant, they always make my coffee right, I just tell them my name and they remember what my coffee is, best dunkins around. read more

We got into a car accident on Christmas Eve right in front of this DD, and the dudes gave us all free coffee and doughnuts to calm our nerves. Righteous! read more

This is one of the worst Dunkin' Donuts I've been to in a long time the service is horrible there not that quick they're rude there's more people working in the drive-through then the front area. I walked in I had one lady in front of me and it took 10 minutes for them to come back to the front area to say can I help you not good for a fast food environment if I didn't have to give them a star I wouldn't they are awful poor management in this one best option close this location and make it a gas Station. Be aware stay away. Go to another location. The address for this one is Brown ave Manchester NH across from the Holiday inn/airport dinner read more

I don't expect much when I go to a Dunkin Donuts. The food is awful, the coffee is mediocre and the staff is usually rude. This location has all of the above but also seems to have either non working equipment or lazy employees. I've gone into this location and asked for products (wake up wrap, americano, etc) and been told more than once that they don't carry that item or their machine down. Doesn't seem to be a problem in the morning but if you catch this place on a Sunday afternoon or weekday night, you're 50/50 going to get that response if you order something the staff doesn't want to make or doesn't know how to make. read more

Drive thru only. As such you can't see the donuts - so eye-appeal doesn't work here. I'd say 1 out of 3 times the coffee is screwed up. I avoid it whenever possible. read more

This is perhaps the worst Dunkin Donuts I have ever been to. Again today my order was wrong. I ordered a sausage and cheese croissant "no egg" and received a sausage and egg croissant no cheese. This place routinely screws up the order. The staff is constantly turning over. The service is extremely slow. If it weren't for the fact it was the only place on my way to work I wouldn't spend my money there. read more

The Dunkin Donuts at 2297 Brown Ave has the worst customer service I have yet to see the guy that was at the window was rude to me you can obviously tell he has no people skills but I pleasantly told him to have a great day and as I was driving off he told me to go fuck myself and drop dead that is horrific Behavior to me. I did keep my receipt so the time that I went there with 7:03 a.m. May 11th 2018 cashiers name Nathany. This is unacceptable Behavior I will not be treated like that from anyone I go she's at Dunkin Donuts very often because I live right down the street. This is exactly what happened I was in the Drive-Thru I place my order I made sure that my order was correct so I looked inside of all the bags there was a donut missing hi so I simply told them that there is a donut missing and then he goes a $130 I said why you sure I didn't already paid for it he goes check your receipt now mind you he said that with the very very nasty attitude well as it turned out I did pay for the donut and I wasn't going to pay twice so I think he was mad tr I was right and he was wrong but somebody like that should not be working with the public. Sincerely Pam read more

Very rude and slow help. Was told in the drive thru that "I will get to you in the next five minutes or so" no one in front of me in line. They never got back to me and I ended up getting a coffee at McDonalds next door. read more

I love it here. Always friendly and I love Pam, she's the best! Super accommodating. This is a busy place and the workers are always on time. The location is great! Right off the highway read more

I grew up in NH and became used to quick service at Dunkin Donuts and how to abbreviate what kind of coffee you want. I've since moved to Florida and it is a whole other song and dance at Dunkin Donuts. No one down there understands what a medium coffee with extra extra means, you have to spell it out. And service is typically very slow; it does get aggravating when you're used to the lifestyle up north. So on my last day of vacation in NH I ran into this Dunkin Donuts to get 5 coffees and a dozen donuts. It may have meant nothing to the cashier but it put a massive smile on my face that I could tell him everything I wanted in 2 seconds and he understood me! He literally had all 5 coffees made in less than 2 minutes. I think it took longer for me to pick out my donuts! Then my husband picks a Carmel square donut thing that would have been an extra charge. So we decide against it since I've already paid, but the cashier gave it to us anyway! It was efficient, amazing customer service! I walked out thrilled to have had the experience I was used to when I lived here. read more