Questionable hygiene in this store. Cookies left next to the sink behind the cashier registration. One of the staff members coughing in his shirt and then scooping ice cream with the same hand that was holding the shirt. Two of the staff members carrying trash bags outside the store and then coming back inside the store scooping ice cream without washing there hands. The store itself appears disgusting! read more

They have the best ice cream. But I wish they would make more with less stuff in it. Hard to get past that. read more

The first thing noticed was a gigantic smile and a warm greeting! I ordered a sundae and it was exactly what my sweet tooth was needing. They went above and beyond with explaining all the different toppings to me. So helpful! I also noticed their community board that had fun events around the town! I would highly recommend this store to people in the future! Especially those who want a quick chocolate craze! read more

Went to Ben and Jerry's on a hot day and got the chocolate covered strawberry ice cream. Customer service was great. So sigma. Should have a LeBonBon James flavor. read more

Delicious heavenly Peanut butter chocolate ice cream!!! Also gluten free. The peanuts on top were extra crunchy yumminess. Love the corner seats, with a view of outside. Baby loved trying to open the trunk underneath. Service was awesome! read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - Manchester, New Hampshire

We ordered a gender reveal ice cream cake from Manchester Ben & Jerry's and we couldn't recommend it more!! Barbara was amazing and easy to work with. She took my ideas and brought them to life. She was very accommodating and made sure that the gender wasn't told to us on accident before we cut into it. All our friends and family said it was the best cake they have had! read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - Manchester, New Hampshire

As the only ice cream place open past 9pm in Manchester that isn't DQ, I was more than happy to stroll in and spend 20 minutes figuring out what kind of cone I was going to jam into a cup, because when it is hot enough for the ice cream to melt I would never let it melt down the cone (making it soft and gross) and over my hands. Plus this way I get to enjoy the best of both worlds. I don't need to waste time hemming and hawing over an ice cream flavor - that's easy. Coffee, Coffee BuzzBuzzBuzz all the way. The whole crew working at almost 9:30 was friendly and hard at work. Thanks for having exactly what I wanted! read more

It's Ben and Jerry's!! I am so excited, even all these years after they first opened in Manchester, NH! We go infrequently because we are lactose intolerant, but when we want to super indulge we head to Ben and Jerry's! The ice cream flavors are delicious, especially anything chocolate based! We love their shakes, that they deliver and do curb side! They even have a walk up window! There are a few tables outside in nicer weather, and two tables inside- seating for four at each inside table. The outside tables also seat four but sometimes people move chairs around to seat larger groups at one table. The city also has a few benches along Elm St. or you could walk to one of the nearby parks to enjoy your treat! They have pup cups with little milk bones in them! The scoopers have always been friendly and fast! Free cone day is a must, even though everyone else agrees with me and we all queue up down the sidewalk in a long line. In past years there were free stickers or coloring sheets too! We love Ben and Jerry's! read more

Icecream is good but BEN AND JERRYS ICECREAM is out of the world heavenly. If you haven't treated yourself to the decadent deliciousness, then just know you are robbing yourself of a dang good time. What you need to do is get yourself a waffle cone with cookie dough and add some caramel syrup to it. Life is better with icecream but it's best with Ben and Jerry's read more

Ice cream - perfect. Delivery? - I selected that I did not want this to be a touchless delivery. It was a surprise for a friend. She had no idea ice cream was being delivered to her. It was a very hot day and the driver didn't ring the doorbell or knock so the ice cream sat on the front porch, unknown to her. Next time, at least knock when the weather will melt the food. read more

Ben and Jerry's catered our wedding October 6, 2024. The staff was amazing, kind and friendly. The manager, Lee, I worked with prior had great communication through the months leading up to the event, and was a hit for our wedding! Everyone loved all of the choices and having ice cream instead of regular cake. We would recommend Ben and Jerry's to cater anyone's event, of any kind! They were great! read more

Ben&Jerrys in Manchester I would like to thank Hannah, Lee & Barbara, they made my sons 10th birthday party extra special!!! They made a custom watermelon cake that not only looked amazing it tasted just as good as it looked!!! We could not have picked a better place to make his cake, we have friends still talking about it!!! I would recommend this place to anyone!!! read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - Manchester, New Hampshire

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Use to be the best until new owners chaged recipe and cheapen the ice cream taste like Walmart ice cream too bad it use to be number 1

Always yummy, clean, polite staff. Excellent right before or after a movie in the theatre right next door.

It was so good I'm ordering again Food & service was outstanding- no melting and nice delivery guys read more

Waited 20 minutes for two cones. No right to take your customers money and fill Grubhub orders and make everyone wait at the window during the pandemic. Clearly only looking to make a profit. It's a shame a tipped before hand expecting good customer service. Also great to unload from an event in front of the take out window. Clearly that person should be providing customer service during business hours. Set and unloading can wait till after closing. Better luck else where always good service at Goldenrod, Blake's, or Cream-land. If you need Ben & Jerry's go to Vermont where the help the customer in front of them first. read more

Their Ice Cream is absolutely delicious! there's so many flavors and it's always just the right amount of ice cream! truly makes my day!

Friendly service, delicious ice cream, the environment is very Ben & Jerry's and I love the experience. read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - Manchester, New Hampshire

I always love Ben & Jerry's nothing ever disappoints me. It's been fun to go to the Ben & Jerry's factory. My father has told me that he and his brother use to go to the one where it started it Burlington VT and the two brothers would serve them. read more

Good ice cream and friendly staff but the location has no free parking (parking meter). If you are lucky you can found one near the shop. The place is very small only can fix 6 customers inside. If you order online for pickup no need to go inside cause there a window on the side of the building for that. A banana split and small ( 2 scoops) was $16 with tax. read more

Ben & Jerry’s - Banana Split: Mint chocolate chunk, Berry Berry Extraordinary, & Phish Food. - Ice Cream & Frozen Yogurt Near Me - Manchester, New Hampshire

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I bought couple of chocolate chip cookies on 5/22 and there is hair in each of the cookies. The cookies are delicious but getting hair in the mouth is not fun. read more

Ben & Jerry's Ice Cream is always great. This corner scoop shop is located in Downtown Manchester, which is open year round and a great place for getting my B&J ice cream fix on hot summer days or even on cold wintery evenings. The place is a bit cramped inside and quite busy on nice weather days and on "Free Scoop Day." My favorite flavors here are the Coffee, Coffee BuzzBuzzBuzz! and The Tonight Dough, which I usually get a large sugar cone. I need to grab some extra napkins too. The service here is pleasant and efficient and the staff here seems friendly on each visit. read more

ALWAYS brain-freezingly creamy and delicious. Wacky flavor regulars BUT with a wonderful scoop shop around SMOOTHIES and SUNDAES are a possibility. Single scoop cones are AIITE, but you know what... I think buying by a pint at stop&shop is way more worth it (since it's about $3 a pint). BUT STILL... it's a cute lil shop for an ice cream pick-me-up. read more

RIP-OFF !!!!!!!! I wanted to order an ice cream cake that serves four people in flavor "Everything But The" - price $18.95 and was told that they would have to charge me an additional $6.00 because they don't carry that flavor in house; they would have to go out and purchase two pints of that flavor - SHAME - RIP-OFF As big a fan as I am of B&J, I will no longer patronize it. read more

I shouldn't even give this customer service tonight 1 star. The absolute worst customer service on the phone for delivery. Rushed me through the order, was snappy and very unprofessional. read more

Honestly, I have had enough with this store. The prices keep going up and it is almost a ridiculous price at this point. It was worth it for a while because the service was good, but unfortunately just not worth the 20-minute drive anymore. Every time I go in the service is fast but is not personable. Clearly, the workers just want to get people out of the store and not worry about the service anymore. It is a much better option to go to a gas station and get a pint for half the price of a pint at the store. Bill read more

Stopped in on Tuesday to get a cone. Was unfortunately treated awful by one employee with curly hair. Besides the fact that the ice cream was made messy, I was told the bathroom was out of order (I saw multiple customers going in and out of it). I used to love Ben and Jerry's, but I was heartbroken on my last trip. I think I'll be taking a break for a while, and hopefully when I come back, the service will be sufficient. Ice cream was mediocre. read more

I love Ben and Jerry's! High quality ice cream with unique flavor combinations that you won't find anywhere else. You cannot go wrong here in whatever you choose. A must stop for dessert! read more

Ben & Jerry’s - Butter pecan - Ice Cream & Frozen Yogurt Near Me - Manchester, New Hampshire

The ice cream here is good. The staff is always friendly and ready to give you some suggestions based on the mood your in at the time. I told her I was feeling patriotic, she told me to try the AMERICONE DREAM!!!!!!! 'twas a perfect fit read more

Ben & Jerry’s - The cream of the crop - Ice Cream & Frozen Yogurt Near Me - Manchester, New Hampshire

I bought their original vanilla ice cream a few days ago. Not only did i find brown hair in my ice cream there was fuz on it as well. Ill never go back again read more

One of my favorite ice cream shops in NH! My husband and I frequent this place in the summer time usually with the kids. The kids love the variety of flavors! You just cannot miss out this ice cream spot!! read more

AMAZING Can't say more about this place!! I had the small mango mango and it's more than enough ! The staffs are so nice and because it was Father's Day we had a small ice cream for free!! BIG YAY TO THIS PLACE !! read more

Ben & Jerry’s - I ate a lot already but this is so good - Ice Cream & Frozen Yogurt Near Me - Manchester, New Hampshire

My friend and I went to this Ben & Jerry's today on a whim. This was by far my BEST ice cream experience ever (and I've eaten a LOT of ice cream!). We had an employee named Nathan who was the coolest, funniest, most helpful ice cream server. He could literally sell me a car if he tried. He was so cool; I want to be his friend. He's the bomb.com. Go here and ask for Nathan...you won't regret it. read more

Not a lot to say, great ice cream and a friendly staff and it's a great location. Plenty of options for sweets and if you time it right you can find outdoor seating right on the sidewalk on Elm. Worth a trip if you're in the area! read more

The best and I miss going since Covid, must get a chance to get there soon, I NEED A FRAPE and they are THE BEST

Last night my friend and I were so excited to get ice cream. We showed up 10 minutes before the store closed and apologized for arriving near closing time. The two workers were rude and paid no attention to us. The ice cream that they gave us was also incredibly small & frugal. Disgusting. read more

Can I just say they have the best ice cream of all time! Whether it's from here or your grocery store I am never disappointed. If you want a real treat see them in action up in Vermont. If you don't have the time or not down for long drives this is the next best thing! Highly recommend the cherry Garcia in a waffle cone with chocolate dipped rim! read more

They posted on wedding.com that they will do weddings. We contacted them THREE TIMES and never received a response!! (I started this review 7 months ago and btw, they still never responded!) Why do they advertise on the site if they aren't going to follow up?? 4/19/15 update - someone today suggested I contact their corporate office. a) I'm not going to BEG someone to do something for my wedding. b) I was married last July. I found another great company to do it and am no longer in need of their (lack of) service. read more

Guy working last night double-dipped one of those tiny taste test spoons right in front of us, into one of those large ice cream tubs. We left immediately. Customers can't do anything about health code violations in restaurants except not give them our business. read more

Was walking by Saturday evening right before 11:30, closing time. My boyfriend and I were looking at the hours on the door to see if they were still open and an employee saw us and opened the door and told us to come on in. The employees who were working that night were so nice and so gracious and I couldn't help but think that for a few 'kids' who were probably ready to get out of there once the place was closed, they couldn't have been more welcoming to people walking in minutes before closing time. Great service and didn't want it to go unnoticed. Oh and the ice cream was great too. Of course. read more