First of all, both my eggs were made of styrofoam, how the heck do eggs become solid??? Second, there was a dollar taken out of my hands and placed into the tip jar. I was overcharged for what was given to me. For a twenty minute wait, I could've driven down the road to a Dunkin' and avoided the food poisoning. This place should be closed. read more

Gloria Jeans Coffees - Coffee & Tea Near Me - Manchester, New Hampshire

Vanilla cold brew was awful. Worst coffee we ever tasted. Tasted like dishwasher residue. Guy was on the phone when we came in and continued on the phone throughout the order. No one else in the store. Very high price at $16 and some change for two large. We would never go back! read more

The Chai latte didn't have much cinnamon if at all. I didn't even get correct change back. He just rounded down. I guess they need the money badly.. read more

I don't think this place has been cleaned in a year, I couldn't drink my coffee because I was so grossed out by the dirt and grime everywhere. read more

The cashier charged me $16 for a small coffee. I asked the cashier upon realizing the up charge and he nonchalantly said "Oh, I thought you wanted two drinks." untrustworth. wont buy here again. read more

Messed up my order and received someone elses order. They will not give me my money back. Do not bother with this place

Coffees are very good. Flavors are always interesting. Staff always has a massive attitude which is transferred to the customer. Really not appropriate and doesn't really make me want to turn over my money to the store. Please for the sake of your customers figure out why the people that work here are never pleasant, always ticked off at the world and less than excited to see a customer. read more

One of two coffee places at the Mall of NH. I usually stop in at Gloria Jean's Coffee when I'm at the mall since I can find Dunkin' Donuts just about everywhere in between. Gloria Jean's has decent coffee/espresso and tea drinks, plus they offer bakery goods, candy, fresh roasted coffee beans, mugs, and gift sets. For self serve drink additives, they have cream, milk, sugar, raw sugar, Sweet N Low, and Equal, and Splenda (*on my recent visits, they now have plenty of Splenda at the creamer bar). The iced coffee ($2.55 plus tax for a large) I had last time was meh, the ice melting too quickly. However, I do enjoy the regular hot brewed coffee ($1.90 plus tax for a large), which is just right, not too weak, the right pick-me up during some power shopping. read more

Gloria Jeans Coffees - the entrance to the store - Coffee & Tea Near Me - Manchester, New Hampshire

They are running some pricing scam. Chillers that come with whipped cream and toppings they are charging you an additional 2 dollars. So a $7 drink turns into a $9.85 drink. read more

Tons of coffee options! My favorite is the iced mocha latte! This location has plenty of options for food and places to sit. They also sell really cute mugs and other coffee accessories. One of the best Gloria Jean's I've been to! read more

they do have a sign warning that they're short staffed, so i'll blame their issues on their management and not the employees. when ordering a few items that were literally on the menu right in front of us, we were repeatedly told that they don't have that. we were also told they had no food, regardless of the whole food menu right in front of us. we asked if they had any tea, the answer was no. after many tries we were told we could get a latte. the latte was good but not $9 good. there were also like no straws or napkins out and it was pretty messy. i'm guessing the employees are new and weren't trained how to make most things. very weird vibes. read more

One of the employees by the name of a Alyssa made my six dollar iced latte incorrectly. I asked for a white mocha and she made a regular mocha. Rather than apologizing and making me the correct order she threw my coffee in the sink and rolled her eyes. There was no manager on duty I was told and when I expressed my frustration to the other employees none of them sympathized and apologized for the other girls rudeness which they all saw. I will never go back there again... read more

Gloria Jeans Coffees - a woman holding a baby - Coffee & Tea Near Me - Manchester, New Hampshire

I hardly ever write negative reviews, but I have to warn people about this one. Hopefully, it is not typical of other GJ stores. First, we were told there were no cappuccinos even though it was on the menu. We ordered Americanos instead and they seemed like regular drip coffee that had been made several hours earlier, or even yesterday's reheated. When we asked for half and half there were only those fake, flavored creamers, and very few of those. The server seemed mildly apologetic and we suspected he did not know how to make these other coffee drinks. The store also needed a thorough cleaning. Maybe this is a result of being in a mall and difficulty in employing people in this industry. read more

Leeland said it right: Diabetes in a cup. I hadn't had Gloria Jean's since my Columbus-suburbs days, and I really needed a lift after a morning of dumb meetings, stupid student complaints, and lousy exams. I ordered a large iced white chocolate raspberry latte with skim milk because wanted to treat myself (Why not--it's Friday!). The drink was gigantic, like twice as large as what I was expecting. It was also very pink, which immediately aroused my suspicions, but I didn't want to be THAT customer, so I grabbed a straw and left. I took a sip of my huge flamingo drink as I walked out of the mall and was immediate need of insulin. I managed to drink only about 20% of the drink on the drive back to Nashua; the rest is sitting in my fridge. Unless I can pawn it off on some unsuspecting victim ("Oh, BF, I got you a treat today!"), it'll probably end up down the drain. I'm glad I have a dentist appointment next week! read more

The coffee is absolutely amazing; however it is grossly overpriced. Would be 5 stars if it were just a tiny bit cheaper. Most of the staff is very friendly, however there are a few employees who have an attitude and don't provide great customer service. read more

Coffee is usually pretty good. I typically get the Mint Chocolate Bomb. the biggest issue is Gloria Jeans is having everything they need to make different types of drinks. I have been multiple times over the past couple of months and about 70% of the time they have not had the ingredients to make the Mint Chocolate Bomb. The past two times i have been there, I have walked out empty handed. It is really not that hard to keep track of what you are getting low on/what you use the most. I understand it will happen at times, but 70% of the time is ridiculous. I would think twice before going here for coffee. read more

Awful. They took my money then told me that they had to brew more coffee. It took them 20 minutes! After the long wait, out of milk. Coffee was very mediocre and pastries were all pre-packaged. Charged us $1 for empty cup so my kid could have some water. Stay away! read more

Beverages were great! Ordered 2 seasonal chillers. However, the cashier.. Angela was quite rude. She definitely needs an attitude adjustment. Customer service these days should require people to be pleasant. read more

The reason why people go here is because they want their diabetes in a cup. Don't judge! Their drinks are amazing if you have a sweet tooth and craving some Gloria jeans. read more

Diabetes in a cup. Dunkin' Donuts is for simple fare coffee. Gloria jean is the dessert of coffee. They do sell chocolate as well. The chocolate is decent but since you're in the mall might as well go to Lindt. The coffee is pretty expensive so I tend to avoid. read more

Decent coffee, friendly staff, and tasty treats, this place is pretty good. Be careful, I know people who have become addicted to their vanilla chillers and go literally 3-4 times a week simply to grab a drink and leave. They have a frequent customer incentive program where you can earn a free small drink which you don't find in a lot of places any more. All in all a great place, especially for a coffee shop in the mall. read more

Overpriced but good. I wish it wasn't in the mall though. I would go there more if it was on a main road not in the mall.

One of my favorite places to go -- I do not drink coffee on a regular basis, but am addicted to the white chocolate caramel cookie chiller ... It always surprises me that I'm paying over $6 for a drink, but in the end it's worth it! read more

Coffee is always made correct service is amazing the location is wonderful I also work in the mall

Nothing special. They fill iced coffees to the brim making it more difficult to add milk or cream to it. Staff always gives weird looks to eachother/customers. Some are inconsiderate. I was at the creamer bar and had a worker barge under me just to change the trash read more

They do have Splenda, you just have to ask. They keep it behind the counter because people steal it since it's a more pricey sweetner.