For the amount of cars in their drive-thru this morning, I feel like the crew here provided good, timely service. I placed my order through the app, and although the female voice that spoke to me through the speaker was not at all upbeat or kind, the gentleman at the window had my order in-hand when I pulled up. The line leaked out into the parking lot, and had become a bit chaotic, but the employees kept the queue moving at a steady pace. My order was accurate and my food was hot. I order two wake-up wraps: one with regular bacon and the other with maple sugar bacon. They were both good, but I think I'll stick to the regular bacon in the future. read more

If you're looking for the most delicious drink ever, look no further! The cookie butter cloud latte is the absolute best drink I've found! I love this Dunkin as they're always super fast, efficient and friendly. I use the drive thru which moves very quickly even in the morning. The parking lot is always clean, which being on the corner of a very busy intersection is also impressive. I'd highly recommend giving this place a visit. read more

Dunkin' - Cookie butter cloud latte - heaven in a cup!! - Donuts Near Me - Fishers, Indiana

Have to say this is the best Dunkin location in the area. Staff is very nice. Helpful, fast, and friendly. Ravi and Heath are especially great to work with. The food is freshly made. Doughnuts were fresh. Really like this location. read more

10/10 best seasonal toasted white chocolate mocha, clean environment and nice staff. also grilled cheese is good too if you need a quick sandwich / lunch read more

Dunkin' - Toasted White Chocolate Latte :) - Donuts Near Me - Fishers, Indiana

Service at both Fishers locations is just OK. Food is horrid, donuts are past stale and the bagels are way over cooked. Was looking forward to these two location's, but i avoid both now. At least they are both consistent.....bad! read more

Bad experience, joking around when they were taking my order. Don't recommend this Dunkin and go to the other one about five minutes away! On 96th street. They also don't have jelly! read more

Dunkin donuts has always been my favorite place to get coffee or donuts. Since this location is near my chiropractor office, I decided to stop by to get a matcha latte and hash browns. I've also picked up a Raspberry watermelon refresher and egg white veggie bites. I used the app on my phone to check in and pick it up from the drive thru or inside,.which is very convenient. This Dunkin is practically brand new and I love the new design of the storefront. The inside is nice and very attractive looking and clean! The staff are very friendly and professional. They handle each order with special care and attention. I love this Dunkin location and will continue to visit the location if I ever in the mood for a matcha latte. Just like the old slogan says, it is worth the trip!! read more

See all

Bad experience yesterday. Stopped to buy a dozen donuts and one of the "supervisors" was loudly berating an employee near display case and cash register in front of customers and 3 other employees. Terrible example of management "skills" or lack thereof. It should have been done in private and in a softer tone. I won't return to this location. read more

I just came through your drive-through and a cold if not frozen raisin bagel with very little cream cheese on it through the drive-through. Not a great thing to have first thing in the morning when you're expecting a hot, toasted bagel and cream cheese simply horrible. I threw it away at the gas station. The service was acceptable, but seemed to take a long time as for ambience. It's a drive-through not much to improve on or fail just very disappointed. I don't think you would enjoy a cold bagel on a Saturday morning as well tasted horrible. read more

I think this is the best experience I've had at a dunkin in my area. The store was clean! The staff was nice and my order made quickly and tasted great! I got my morning Matcha latte! Plus the new chicken and red pepper wrap! I'm happy! I wish the rest of the Dunkin's would get on the band wagon. This store sets the bar! read more

I love Dunkin' donuts and will always be a fan, but the service at this location is not good. Workers are not very friendly or welcoming in the drive thru and seem to want us to get out as soon as possible. I unfortunately rarely have a good experience with the staff. The drinks are sometimes very unpredictable as well in flavor, but typically taste decent. I will continue to get Dunkin, but the training can improve for how workers treat customers. read more

I've been a Dunkin' fan for quite a while. Are they the fanciest doughnut option around? Obviously not. However, for a quick fix and a variety of options I definitely appreciate them. This location at 116th & Allisonville is a location I hadn't yet visited until this morning when I finally decided to satisfy the doughnut craving I've had since mid-week. This location does have a drive-thru and it's fairly well situated to allow for a consistent line with few opportunities for sneaking in (there is one area on the side where it's possible, but someone would have to be very aggressive to try it). As I pulled up about 10-10:30am, I expected my believed chocolate frosted yeast might be gone for the day, though it seems like lately most of the locations have been doing pretty well with keeping the basics stocked. I had at least a half dozen cars in front of me, but the line moved quickly and it seemed like everyone was patient. The person working the drive-thru was friendly, though perhaps a bit difficult to understand (microphone issues). The employees I saw were wearing masks/gloves. I ordered my requested chocolate frosted yeast doughnuts (3) and a large unsweetened iced tea. It came in at just over five bucks - not what I would call a bargain, but on par with most other doughnut shops and less than many of the gourmet shops. The order was quickly ready when I arrived at the window. The doughnuts were fairly fresh considering it was late morning. They certainly satisfied my craving and I do like their unsweetened iced tea. This location has some nice stone on their storefront and it appears some options for enjoying the outside. They've maintained the structure from the former occupant (Jack-in-the-Box) but also done some nice upgrades. They also have accessible parking and curb cuts. I'd definitely return if in the area. read more

I use to be a frequent customer of this location (seriously every day for a year). I'm not sure what happened in this last few months but every single time I come here they blatantly ignore my simple order. If I order a sandwich and switch the bread it's never correct nor do I get a heads up they are out (I understand supplier issues etc happen). I've ordered avocado toast with bacon on top 3 times now and ALL THREE TIMES they've either not charged me for the bacon or not given it to me. Such a simple order to mess up I don't understand. And how do you not hear the "with bacon". Seems they are more worried about getting thru the line fast vs getting orders accurate. This is really disappointing as this use to be the best location in the area. They don't try to fix any of these issues either. And never mind if you don't have your receipt so make sure you ask for it!! I won't be back and I wouldn't recommend it to anyone who values their time and money. read more

Just made my day!! 2 kids arguing in the car...ordered our drinks and my youngest started screaming at me about donuts. The guy at the window proceeded to give us 6 donut holes for free. Magic fairy dust all the way! Thanks Dunkin!! read more

We made a mistake in the online order and the manager graciously corrected it at no extra charge. Now that is Service! And the store was very busy, but everybody was moving through the line at a great pace. I highly recommend this store. read more

This is a Dunkin' from the future! In all seriousness, this is a new, modern Dunkin' that has great menu choices for a quick bite and serves their cold coffees/teas from the tap. This means they serve nitro cold brew! Make sure to try it if you never have before. Pro tip: Try it without milk or sweetener first. read more

Went for a pumpkin spice latte nd got a cold brew.. the guy was yelling at the staff like they were his servants,however there was a nice gentleman man with dreads who actually cared nd gave great service read more

Love the atmosphere. Very clean and open space. Whether you want to sit by yourself and get some work done or meet with some friends over coffee, this is a great place for you to do so. Staff is very friendly and attentive. There was a long line and they took care of all of us shortly. read more

Dunkin' - New Fishers Dunkin! - Donuts Near Me - Fishers, Indiana

I've been there twice since they opened, both times swearing I will never go back. The first trip I went inside to choose my flavors and they were out of almost all my choices. The donuts I ended up with were dry and stale. Today I tried the drive-thru, what a joke. They don't list the choices, you get to choose coffee, or pastry or something else. Can you imagine if McDs listed "hamburger or drink or side" on their drive-thru menu? Hilariously inept and one wonders how they've stayed in business. Oh, and the donuts I ended up with? Dry and stale. I don't drink their coffee, I prefer stronger stuff. So, once again....I...WILL...NEVER...GO...BACK! read more

They we went out of their way to help me. They provided extre carry bags and made product suggestions for the order and quanity for each item. read more

Great food, fast service. I spilled my coffee there and they instantly made me a new one and helped clean up the mess. This is a good place to go for the morning coffee! read more

None of the donuts i looked online were available. When I got home I ordered and they gave me raspberry. The chocolate cake donut was hard and stale. I probably won't visit you guys anymore. read more

Just bad, ordered two sandwiches. The bagel was burnt, the grilled cheese was missing cheese. The hash browns were burnt. The iced coffee was ok. For $20, spend you're money elsewhere or just stick to coffee. read more

The best staff ever. The two young gentleman working the drive thru this morning were so funny and kind. We ordered ahead and the line was almost back to Kroger. They handled this so efficiently and with poise. Love this Dunkin' and the best flavor swirl I've ever gotten!!!! read more

Dunkin' - a person holding a tray of drinks in a car - Donuts Near Me - Fishers, Indiana

Horrible service. The worker made it very clear that I was an inconvenience. Multiple wrong items (I got a dozen donuts and had 4 of them be a variety I didn't ask for) in my order, and only gave me 9 donut holes when I ordered 10. Seriously? Taking my business elsewhere, this place is awful. read more

I used to always love Dunkin' Donuts, but they've gotten sloppy and have terrible stock. Their workers aren't as good as they used to be either. For example the Boston Creme donut rarely has filling when I get it, and half the time they are already out of the Boston creme at 10 Am. read more

We ordered 2 drinks and somehow the lady rang us up for 3 and when we asked her about it she said we ordered 3 and made us pay for all 3. Then we also got a grilled cheese melt and as I was eating i i felt something so I spit it out and it was a long blonde hair, obviously not mine because me nor the person i was with had blonde hair. Absolutely disgusting and a waste of money... read more

idk who made this bacon egg and cheese bagel but this boy shlappin! had to spin the block for another one

If you like having your order done wrong an handed to you by rude people, then keep going to this Dunkin'. I have had my order done wrong on more than one occasion. This last time I decided to call and say something. However when I called the phone just rang and after about 10 rings, someone picked it up and hung up the phone. This happened numerous times. I tried calling over a 48 hour period. The one time someone did answer the phone they said that they were a manager in training and that their name was Clay. When I told this person what was wrong and why I was calling they said that they could not help me and that they would need to get the actual manager. They proceeded to put me on hold and after 10 minutes someone picked the phone up and hung it up and then every time I tried to call back after that no one ever answered the phone again. Way to show good customer service. read more

Definitely won't be returning to this Dunkin location. The man who took my order in the drive thru didn't pay attention to me at all. I repeated my order numerous times and it still was not correct when I checked out. Terrible experience. How hard is it to listen to someone order 6 donuts. Terrible manners from people who worked the window as well. No greeting and barely told me my total. Also my donuts were broken and not the same size. Terrible. Just terrible. read more