It's a Dunkin... you get what you pay for. This location was good for a large quantity order though, and pretty fresh donuts. I really like their double chocolate glaze and jelly donuts. Munchkins are a hit too. Proud Bostonian when it comes to wins like that. read more

NEVER again will I stop at Dunkin Donuts in Allston Ma!!! While waiting for my order there was a cockroach roaming freely on the counter I told the employee and she just shrugged it off like it was no big deal!!! She didnt even flinch one bit I cancelled my order and felt like throwing up!!! NEVER EVER AGAIN!!!!! read more

Bad service never coming back here ever again why they charging for ice when they have self made machine that makes it I guesss they need all that ice to ripp off people and barely put any liquid on the cups to get away with it read more

Dunkin' - A piece of shit business - Donuts Near Me - Allston, Massachusetts

As some of you know its not everyday you could go to DD and get your order mb made perfectly. It might be to soon to rate but this location made the order correctly and no complaints on my part. Great staff very friendly. read more

Dunkin' - Donuts Near Me - Allston, Massachusetts

This Dunkin' Donuts has a lot of love. Obviously the management asked like that. You've got people from all over the world and everyone is read more

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This DD deserves 4 **** : - Clean - restroom - parking - good service - free wifi and tables and seats read more

Dunkin' - Hot iced chocolate - Donuts Near Me - Allston, Massachusetts

This place is at the corner of a very busy street so hence it is a very busy place. In and out but the parking lot can get full during rush hour and one side is on a one way. Go figure it is near Boston. This is the only place I can get an Apple and Spice filled donut. It is one of my brother's favorites so when he is coming into town or I am going to visit I am in a mad rush to find his east coast love. Think it is easy well it is NOT. After traveling to about a dozen places this is the only place that has them on any regular basis. What is the fuss. I am not so sure so I got one and yeah it brings back memories from when I was younger. I won't say smaller cuz I haven't grown all that much. People are quick and polite and even with a long line I don't seem to have to wait very long. The coffee seems to be fairly consistent which I like. I hate having had to wait and to take the first sip and yuck. So far not here. Welcome summer and the french vanilla ice coffee! read more

If I could give a zero star I would! This is my go to dunking donuts! Everyday there is one person taking the order and someone is chaotically trying to make the order, they totally screwed up on my two coffees! One medium hot regular and a med hot decaf black, I realized the order was wrong when I got to my car, handed the coffees to my sister, I furiously we t back in notifying them my order is wrong, this store needs better management and I'm highly upset raising this to corporate! Why can't the order taker handle one persons order instead of everyone else chaotically trying to get in the mix and screwing thinks up! Never returning read more

This location always has the best donuts and they are fresh and delicious. The place is always kept clean and the help here is always fast and efficient. I'm not much of a coffee drinker so I can't rate the coffee here but the donuts are always great. read more

Their bagels are hard, their donuts are dry, the coffee tastes bad and their donuts are half glazed

I remember the time when I approached the register & asked the DD employee, "Hi! What happened to the $1.99 medium iced coffee deal that's usually posted there?" while pointing at the area where there used to be a sign. She gave me this ridiculous blank stare as if... 1) I was speaking another language 2) I wasn't actually there 3) She didn't care enough if I was speaking the correct language 4) She didn't care enough if I was actually there It's tiring to receive absolutely no customer service. No wonder Sbux is stealing your market share, y'all just don't care. read more

I can't believe I am writing a review for Dunkin Donuts but see, it's not any Dunkin Donuts, it's the one right across from my work that I think is the best one in Massachusetts. A few things that make this DD stand out: 1. Excellent workers - they can get a line of 20 people out the door in 5 minutes. They have a sandwich system that just keeps things moving. 2. They make their own donuts! - which means the donuts are more fresh and they have odd flavors like vanilla and chocolate creme. Just wanted to make sure people knew that this DD stands out above all others. read more

There is some kind of time warp in this place because even when I have to wait in line (which I bet average wait time is like .5 seconds), and order a bacon, egg, and cheese croissant, I'm still in and out in 2 minutes. The morning crew here knows how to keep the line moving. I've been to a few nearby Dunkin locations and the wait is 3x as long; they could stand to learn a thing or two about efficiency from this exemplary location. They also brew the coffee just right here. I always get the dark roast, black, either iced or hot depending on my mood and the weather. Never disappointed, always fresh, perfect flavor balance for DD coffee. Very consistent, that's for sure. If this place had a drive-thru, it would be a dream come true (seriously, Boston, where are all the drive-thrus???). The parking lot can be really annoying, and there is random patio furniture taking up some space out front. I've never seen anyone actually sitting outside, though it's possible that happens. read more

I swing by this Dunkin' about every Wednesday morning, as its conveniently located to Harvard Stadium. Let me start off my saying: its a Dunkin Donuts. Its a chain coffee shop that serves up pastries and breakfast sandwiches. Nothing surprising here. You won't find fantastic coffee or innovative breakfast foods here. My 4-star rating is comparing it to the promise of chain fast food. And with that said: This DD delivers. What you get here is what you hope to get when you visit a Dunkin. Coffee is always well brewed, not too bitter and always fresh tasting. I've had some of the donuts here and (at least in the mornings) they're always soft and delicious. Service is fast and friendly- the line just always seems to keep moving. I have not had breakfast sandwiches from this location so no comment there. They do lose a star for the terribly awkward parking lot. Navigating this small lot is somewhat of a nightmare. I should be awarding extra points for having a lot in the city but I just always feel like I'm either going to run someone over or have someone drive into me. Not how you want to start the morning. All in all, a solid experience. read more

I duck into just about every Dunkie's I pass, because I'm a sad little man with nothing to do but care too much about donuts. And this particular DD stands out because it's one of the only ones in the Greater Boston area to reliably stock cocoa raised donuts. They're not the most awesome donuts ever, but they're unique. And taste kind of like tootsie rolls. read more

Dunkin' - The rare cocoa raised donut! It's chocolate, but not cake-style! - Donuts Near Me - Allston, Massachusetts

I walked in this place buying 3 with one refil. The clerked charged the refil at regular price, I informed him that the refil cup should only cost $.99 during the month of March but he couldn't systematically correct the price. Other lady jumped in to help, only made situation worse because she ended up deleting the wrong charge, and still, not able to make correction. She then talked to the lady named Maria, and they concluded that her place does not honor this promotion. I am aware DD are franchise oriented, should the promotions be ALL shops? How do we know which one is not honored the promotion. Add to the morning rush was that it took 3 ppl and at least 10minutes for this order and the coffee taste like coffee flavor water I don't recommend this place for both coffee and service Update: 'Comment 'coffee tastes like water ' was from my friend with one of 2 coffee, I returned the refil. I brought the 2nd coffee to my work and just start to drink. Well, I ordered a medium with little milk and no sugar. My coffee loaded with sugar !! Thanks for ruining my morning. read more

They're efficient and clean at this location. The servers are friendly and helpful. There is some seating and a rest room. There is a parking lot but be careful, it's a little chaotic and there are multiple entrances/exits. In fact it's unclear where vehicles might come from so use caution when backing up. read more

Great, fast and consistent service from the staff here all the time. Love coming here!

This is by far the best Dunkin Donuts I have ever been to. They are fast, polite, it always fresh, and rarely mess up your order. Although the staff has recently been turning over there are a few girls who have been working there for over 4 years and they are the nicest most pleasant people I have ever come in contact with. The place is always spotless, and well stocked and everyone who works there does their part to keep it that way. Its just really nice to see people take pride in their work, and enjoy their jobs even if it is at Dunkin Donuts. read more

All hail Dunkin' Donuts. Sadly, on the Left Coast, we don't have any locations, so I have to wait and salivate unitl I'm out East. My good friend Ty "The King of Beers" Velde lives pretty close to this particular branch, so I've started many a hungover morning with some of their excellent coffee, a donut, and sometimes even a breakfast sandwich when I'm feeling particularly zany. read more

I can not start my day without a nice cup of coffee from DD's. The strange thing about this DD's was last x-mas all the women employees were wearing while skintight pants and cleavage bearing shirts. Kind of strange but the best coffee regardless. read more

Smart location - close to offices, apartments, and a school campus. Hands down Dunkin has the best coffee. If you need to wake up in the morning and/or don't want to fight for parking, go to this location. read more

My mornings start with Dunkins! I have friends that will only drink Starbucks, and scoff at DD's, and I feel bad for them because they will never know the simple pleasure of having coffee the way you like it with no pretenses. I prefer a decaf marshmallow (they have a ton of flavors that can be applied to any of their drinks) The service is super fast and friendly. The coffee is perfect, not too bitter not too bland (I consider myself the Goldie Locks of coffee) So get it while its hot, and it always is!! read more

Love that it's a super short walk from the office, so on those random days where I just gotta get out and get some 'fresh air,' here's my saving grace... cuz what good is a little fresh air without a donut? It's small-ish, but gets the job done. Friendly employees, fresh iced coffee. What more could you want from a Dunkin? read more

Bad parking lot is complimented by the bad service, and giving me a bill for $3.11, I got a small hot chocolate and your new hash browns. I got overcharged but spent 20 minutes aimlessly driving around Allston and Brookline because I had to find a place to grab a snack with minimal human interaction (I had a nasty headache that day). I got home and noticed that this Dunks wins the award for filling my hot chocolate 3/4 full. I don't know why this is a new thing they do, but it happens quite frequently. I also ordered a Medium Hot Chocolate on a very cold winter afternoon, only to get home and take off the cover and notice, it's coffee. I effing despise coffee. This place is the closest thing to my house though, so I do end up here out of sheer desperation. read more

Made a quick stop to get iced tea and still 99 cents!! Awesome deal. this place is in a weird spot -- there's parking in front of the store but the entrance/exit is sorta weird so you would have to make sure you park your car carefully. The experience is pretty much the same as any other DD. So not much to report. read more

I don't have any problems with this place. The staff rarely screw up my orders, and they are generally helpful and courteous. You can't realistically expect Starbucks-caliber customer service here since they're being paid about 60% of what Starbucks employees make. read more

I really like this Dunkin Donuts because it is clean, and they generally fill your order quickly. My only complaint is that sometimes they really do not listen to what you want/don't want in your coffee. When I don't get the french vanilla in my iced coffee, I'm not a happy caffeinator. read more

I have been going to this shop since 1993. I have to say this store is CLEAN CLEAN CLEAN. I have been to many Dunkin Donut shops, I have to say this is the cleanest store I've ever been in. When ever there is a slow time the girls are cleaning. And not just a quick wipe. For lack of better words, I'm the coffee "bitch" where I am employed. I make the first coffee run in the morning. I won't kid you. Sometimes it's a slow moving line. But that's because of large orders. Even with my order of 4 to 6 cups of coffee, I'm in a and out in 10 minutes. Not bad all things considered. My one complaint is the same as other people have mentioned. Parking. A small lot. This shop does a landslide business for that first cup of AM coffee. There is a fast turnover. Not an unbearable wait. read more

I have been coming to this location for years and have seen employees come and go. Lately the costumer service has been very bad. You know it's time to go somewhere else, when the establishment that you are going to pay at, acts as if they are doing you a favor. Too bad. If anyone asks me, I will suggest you go to a friendlier Dunkin Donuts. This one is not the only one around. read more

I always love DD but at this location they just can't seem to get it together. I have had my coffee messed up many of times, I say black yet 80% of the time I get cream in my coffee. On one occasion she made my coffee wrong in front of me 3 times in a row. They do always seem to have a good selection of donuts but freshness is always an issue. read more

Breakfast sandwiches with eggs are supposed to be served at 145deg F. Not here. The eggs are cold as the cheese and the English muffins are not cooked Beverly mind being served cold. Coffee is great. read more

If you drink iced latte, then I would try another location. They have a difficult time making it right. Been going there for years but last 5 visits have been bad and hate mentioning it every time it's wrong. Other than that, great service, nice people. read more