Wonderful first experience with Zee! She was so helpful and patient! Hoping the image will go as smoothly as the order!

I've been using Duggal for almost all my 35mm film processing and prints for close to a decade now. They've never let me down. My orders are always ready when promised or earlier, and their email alerts are awesome when you're on a tight schedule. My negs are always done right and the prints come out just like I want them. The staff is super friendly and it's a beautiful space for lovers of photography. I have heard some say 'Duggal is expensive;' while it's true they cost a few dollars more than my local mom & pop store in Queens, or a big chain drug store, you get what you pay for. After the last time I trusted a roll to someone else ('hey, it's just BW, right?') and got back horrible tones - not to mention frames that had been cut right through - I said 'never again.' There are still a few great labs worth the extra few bucks left in NYC, and I'm happy to stick with this one. read more

Duggal will be my go to place for printing signs from now on, I had such a positive experience. Though they are not the cheapest, they offer the best service. Jim, especially, was fantastic. He lent me his computer to work on my image to make it more printable and even had a tech come help me. They worked with my price and was very reasonable. Again, wonderful experience here. Thank you Duggal and Jim. read more

Always an inspiring place to visit. Dream a creation and Duggal will for sure create your dream!

I recently had some personal photos printed at Duggal. They required a bit of work and they were assigned to Misha. He did a great job and I was incredibly impressed by the high standards he placed upon himself and his work. I love my photographs. They were printed on a metallic paper and they seem to have a 3D quality to them. read more

I got some illustrated postcards printed here, and Steph was a great help. I wasn't sure what kind of paper and method I'd need, and she walked me through all my options and made great suggestions. This was small project, but I'll definitely be back! read more

We went to Duggal to have a picture printed on canvas. Our original photo was a bit blurry with imperfect lighting, but of great sentimental value. Zee worked with us to adjust the image and try test prints in different sizes to see firsthand how the image would be affected. We wanted it to be as large as possible, but not so large that the quality (such as it was) suffered. She was very thorough and honest throughout the process, letting us know what would yield the highest quality results with what we had to work with. She spent a lot of time with us in face to face meetings and numerous emails detailing dozens of different editing, sizing and framing options. Zee took what could easily have been a useless amateur photo and turned it into something we really enjoy. We are thrilled with the final product! read more

Long story short: Duggal is a bad printing service. Just a few weeks ago, for instance, they printed a book that I ordered in a completely wrong layout from the one I suggested. The colors and contrast were also completely messed up. Much text even became illegible due to this. Some of the pages were filled with fingerprints, dust and noticeable scratches. Just the week before this print, they also messed up a ridiculously easy test print job, failing to follow the directions I had given them and that they had agreed to follow. These are the only two print jobs I have requested from them. Very simple print jobs. And they screwed up, severely, on both. Don't get me started on the absolutely insane pricing. Let this be a warning. Individuals like myself who have been ripped off will make their voices heard, and eventually the truth will be known. Do not use Duggal. read more

First time ive dealt with Duggal for my slide photo printing. I needed my slides developed FAST for school and they pulled through....finals are coming up... so i'll definitely be back. read more

I have been using Duggal since the 80's because they have always offered me the finest quality photographic services available. Mr. Duggal continues to invest in the latest state-of-the-art technologies, regardless of cost. The services they offer are for those who truly care about quality above all else. Occasionally you hear people complain about their prices but I have found that I get what I pay for, and they are very fair. My work continues to sell in galleries nationally and I am constantly asked "Where did you get this done?" Their customer service people are outstanding. Ask for Hope Saviddes or Hardy. Additionally I have brought my students (I teach at several Long Island colleges) there and they have been kind enough to give them a 2 hour tour and conference room presentation that always impresses them and teaches them what the possibilities are for photographic prints and the use of innovative materials and substrates. If you want your work to shine above everyone elses - this is the right place for you. If you're going for 'cheap' or 'quick', this is not your kind of place. read more

Duggal has been an excellent film resource for our art gallery for many years. We tend to prefer 35mm print film and slides and although the digital format is the leader in the photography world these days we still use 35mm film. Duggal has been an exceptional provider for our unique photography needs and our rep, Hardy, has been very resourceful and extremely helpful. We have provided custom art for such places as New York's Copacabana, the Carlyle Hotel, Best Western Hotel and many restaurants and private residences. We need the clarity of color that only slide film can provide especially when we are commissioned to do portraits as this type of film captures the nuances of a subjects complexion. Whatever we are working on at the moment, be it a mural, a portrait, a floral or a landscape we can always rely on Duggal Visual Solutions for our many projects at Russ Elliott Gallery here in New York. read more

I come to Duggal for everything and they've always helped me with just what I've needed, big or small! Talk to Hardy and he'll get you sorted with whatever you need! read more

As a recreational photographer, shooting photos in NY has been a lifelong goal of mine since high school. This past June I spent taking in the wonderful city, achieving my goal of shooting several great pieces, a few of which I needed to print. A Duggal employee greeted me immediately when I walked in and seated me to discuss my goals with these prints. The store seems relatively new, I really enjoyed being seated to talk over my order before placing it. Picking up my prints was hassle free, and they turned out just how I wanted them. The exceptional service and outcome of my prints will have me coming back the next time I visit NY! read more

Love coming to Duggal for all my film developing and printing needs. I often work with Hardy Rosenstein and he always takes great care of me. Their photochemical process is of the highest quality. They're prices are great and no one turns around an order faster. Thanks for the years of great service. read more

Not recommended at all. Lazy people, expensive, attitude and poor quality. There is no reason to work with them when New York is filled with printers. read more

The quality of the Duggal prints are excellent and customer service was superb. Hats off to Hardy Rosenstein who included a Happy Birthday greeting with my Fed Ex package. read more

This place does fantastic printing......IF you can make it through the terrible customer service at the front desk. I delt with the older aftrican-american guy there on two seperate occasions. He treats you like you are a total nuisance, and an idiot. I alway do archival film printing here. I hesitate to go elsewhere because the prints I get are always good, and they guys that do the printing are so nice and talented and helpful. The asshole at the front desk might want to take a lesson on customer service from them. I called to complain and found out he IS the manager. I am totally baffeled. I can't imagine how any owner would put someone with such a shitty attitude in a manager position at the front desk where you CONSTANTLY have to deal with customers wow. All the other staff members If dealt with are fine. No problems. read more

Went yesterday to get film developed for a class and was helped by Jim Braden. He was helpful, friendly, and patient. Great service!

To say I'm not a fan is an understatement. I brought in precious films that my grandfather had taken starting in the 1930's. I wanted them to be put on a cd. Duggal messed up so many times I went through several technicians over a long period of time. They lost a couple of reels (need I repeat that they were precious to me?) and even after I numbered each reel chronilogically, the finished product wasn't in order. They charged way too much and I was so upset by the whole process I wrote a letter to the president who never even acknowledged it. I hate even going by the place. I wish I could give them no stars or negative stars. read more

I sent this email to Ryan, the Customer Service manager, on April 30, 2014. I am writing to you about the three rolls of 120 film I sent to Duggal back in February to be low res scanned. The reason is that Duggal totally screwed up my order, to wit: My order of February 28th specified: "I am enclosing three 120 rolls of Ilford XP2 B&W for scanning. I want full roll, 5 megabyte, Pro scanning. The three rolls are numbered 1474, 1475 and 1476. It is essential that these numbers are in the folder name for each roll you scan. In addition, it is essential that the scanned images on the CD be in the same order they are on the film rolls. If either of these requirements is not possible, then please do not scan the 3 rolls and send them back." I sent the rolls to you by FedEx on Feb 28, and gave Duggal my FedEx number to send the rolls and scans back to me. I expected to get these back in a week. After 10 days I didn't receive my order, so I called customer service. It turned out that the rolls were misplaced; once found, I was told that they would be scanned and shipped within 2 days. Duggal charged my credit card $42.75 on 3/10/14. Another week went by without receipt of the rolls and scans, so I called a second time. This time, the scans had been done, but the order was shipped to my old address --the one you had for me in your computer, NOT the one on my order. In addition, the order was shipped WITHOUT requiring a signature guarantee! Fortunately, the new tenant in my old apartment turned the scans and rolls into the rental office. I then had to arrange--and pay for--FedEx to pick my order up and ship it to my correct address. After all this, I received a thumb drive with your scans. But my MacBook Pro didn't recognized the drive so I couldn't import the scans. My Windows PC strung all the images together, instead of each roll separately as I had specified in my order, so these scans were useless to. So I called you, Ryan. You posted the scans to Webcargo and sent me a CD with the scans. But Webcargo didn't work because of an error. So I imported the images from the CD. This is what I found: Roll 1474: 1 scanned image--but there are 10 images on the roll. Roll 1475: 8 scanned images--but there are 9 on the roll. You skipped the 8th frame. Roll 1476: 15 scans and 15 frames, but followed by images that are not mine. In sum, Duggal screwed up my order to a staggering extent, even giving you over a month to do the work I specified. In addition to the $42.75 I paid you, I had to pay FedEx three times, so I am out over $100 with nothing to show for it. Your scans not only did not follow my specific instructions, but are totally worthless to me. This horror show on the part of Duggal, obviously, is totally unacceptable. I therefore request and expect to receive a full refund of the $42.75 I paid Duggal back on March 10. If I do not receive a credit for $42.75 within a week of your receipt of this letter, I will contest the charge with USBank. Thank you in advance for your prompt attention to this matter. After this email, Duggal did refund the $42.75. But I was still out the FedEx charges for three shipments. I don't know how much this was exactly, but probably around $60. Then I had to send the rolls to another lab to be scanned. If it cost about $20 each way, this adds up to yet $40 more dollars. read more

I have used Duggal on several occasions and the results have been uniformly superlative. Hardy Rosenstein did a great job helping me out. I very much appreciate the work. read more

The best. Jim helped me out yesterday with a rush order. Today, I pulled up in front of the store and ran in while my car was outside parked where it should not have been....BUT this wonderful employee, female, don't remember her name but she deserves major credit for telling me to wait in my car..how nice is that!!!, and brought it to me!!! She deserves praise!!! Great place!!!! read more

Great service!!! I worked with Zee Morin who was not only lovely and professional, but went out of her way to get my order done quickly and perfectly! Highly recommend working with Duggal!!! read more

Moving to a new city means blank walls and an apartment that's in need of a little sprucing up on the visual front. I've always loved pop art and found Duggal Visual Solutions to print a pop art poster with a Benjamin Disraeli quote that I live by. The process was very simple, I simply provided my quote and a shipping address and they did the rest. The result was an eye-popping canvas poster mounted to a wooden frame with a wire for hanging it on my wall. There were no flaws in the color and the image looked pristine, which can be a hit or miss when printing with canvas. Duggal offers a wide array of printing service and I'd definitely recommend working with them when you're in need of a reliable printer for a project, whether it's a small job or a huge printing endeavor. I've worked with printers in the past and not all think before they print or contact you when issues arise before the job is done. Duggal does and it arrived to my home in a timely manner--no delivery fiasco whatsoever! read more

Duggal is fabulous and Zee Morin is the Platinum Standard in customer service. She has the best ideas and is a true creative talent. I always look forward to working with her on my projects as she adds so much value and all of my projects are mint because of Zee's remarkable experience. Her ability to work on very diverse projects and provide excellent ideas is so refreshing. I will always use Duggal and Zee! read more

Incredibly inconsistent. Ruined an entire negative of C41 film. My guess is that the person wasn't paying attention and used the wrong process for the film. So a day of shooting down the drain. All I got was a sort of whatever, we can issue you a store credit attitude. No thanks. Never again. read more

Great experience, even for an amateur, non-commercial walk-in. We received excellent service and advice plus great results for a studio photo shoot of a large artifact plus framing. We considered the price competitive. read more

Jim B. is terrific. Always gets to our work quickly and efficiently and accommodates our sometimes unrealistic needs and deadlines! He's quick to get back with answers and never says no ~ It's refreshing to have such personalized, thoughtful customer service ~ read more

The Quality of work at Duggal is exceptional. Our sales person Hope Savvides was extremely helpful. She provided first class service and was very knowledgeable . We tried other printing facilities and none of them could offer or meet the quality we received from Duggal. Any staff members we worked with were knowledgeable and provided good insight. We were completely satisfied with the service we received, We look forward to working with Hope and Duggal again in the future. read more

I have been exclusively working with Duggal for over 6 years for model comp cards at my agency and they do a great job. My point person is Brian Renaldo. He is amazing to work with, on top of communication and very detail oriented. I know all my orders are in good hands with Brian. I am always confident that Duggal will deliver a great product & I am a very happy customer. My models are too! read more

Terrific work by Zulema Morin at Duggal Visual Solutions! She is very talented and skilled and did a great job on my project and prints. Very pleased with the outcome so highly recommend! Duggal also has a very nice modern ambiance-very clean, bright and well organized space. I've been to a few other places in the neighborhood and Duggal is the best by far. read more

They get two stars because i FINALLY got prints that I loved. But that's only part of the job. It was a frustrating experience. Rep seemed uninterested in the quality of the work, and surprised to find that I questioned the quality of my prints the first time around. read more

So far my experience with Duggal has been good. I was exhibiting my first Art show and the FUJI department was A+ in helping me get the best results. In my opinion, there needs to be better coordination between the front desk, the printing and the mounting departments. But apart from that, I only have good things to say about the finished work, which was delivered in time for hanging. read more

i have been a film phototgrapher since 2002 i use to mainly use c lab but i have recently found duggal im not sure why i switched but i have switched and havent went back i mainly develop 120 film and 4x5 negatives the price is a little steep in my opinion but the service and turn around is always on point read more

Jeff Frankle is the man. Period. I have used him for many a rush personal and professional order ranging from small scale printing to large orders with custom plexi-glass frames. This place is certainly not the cheapest but the folks here and the quality of all work (even under crazy deadlines) always make it worth it. Jeff is always my first call and if he can get it done, he will. read more

Professional, skilled, helpful, responsive, and pleasant - they have it right! Good people. Great work.

Duggal offers high quality printing and so many innovative options for your photographs! Omar Columbus, assisted me and provided incredible customer service. He's extremely knowledgeable, attentive and friendly and devoted a great deal of time to my project! I am thrilled with the results as they exceeded my expectations. I am now a devoted repeat client. I recommend him if you want a great experience from start to finish - ask for Omar Columbus! read more

Strange that they have terrible reviews. My experience here has been wonderful. Shaun is helpful and can tell you on the spot what they can and can't do on big projects. read more

I've been going to Duggal for about a year now and have really liked the service. My old lab closed down and I went to Duggal because they had the "biggest name" but I was really happy to find they had so many more services than my old lab. There digital c print department is awesome, Misha is the most patient man I have ever met and he always makes my prints look good. In their gallery I saw samples of printing they did direct on to aluminum for one of their big artist accounts, I tried it out and the metallic effect was awesome with my image and it sold! read more

My recent Experience with the E6 development done by Duggal is disappointing: Films are not clean. Colors were a little off (esp. with 120 kodak E100g). Reception staff behaves in accordance with the prententious entrance hall. Lab-Performance was not on par with their self-presentation and high prices. Not recommended. read more