Update: despite the issues I encountered years ago they fully refunded me well past the transaction date. For their courtesy I raise my score to 4 stars. Original review: Duggal did not produce to requirements. Product was to be bound along the short edge but they bound it along the long edge, ruining the design and making it harder to read. Colors were also too dark in areas. Ruined my portfolio so I had to get it reprinted elsewhere. A slimy employee also tried to rip me off by charging me without the discount when another employee temporarily left the room, although this was immediately corrected on her return. Would not recommend. (Update: this was years ago and things may have changed; also note the update above.) read more

I've used the services of Duggal Visual Solutions for over 20 yrs. I highly recommend them!! The images they produce are all top notch. The production guys- Misha, Hardy and others are very professional perfectionists. I've never had a poor job not once in all these yrs! And the customer service personnel, Zulema Morin, Richard Rogers are so kind and helpful! I love working with all at Duggal!! read more

I went to Duggal Visual Solutions to print and bind my portfolio. Working with Laurene was such a pleasure. Even though we had to go back and forth to finalize the file, she was super patient with me and walked me every single step through. I would definitely recommend this place to others! read more

Duggal Visual Solutions - Printing Services Near Me - Brooklyn, New York

I never write reviews. But if I could give 10 stars, I would. The process was professional from start to finish. Richard was wonderful - efficient, courteous, knowledgeable, etc. I needed a picture enlarged and placed on a foam board. Everything was done in a timely manner - exactly when they said it would be completed. Even the packaging of my original picture and the enlargement was perfect. Thank you. read more

UPDATE: About a week after this review went live, I received a call from Duggal Visual Solutions apologizing for the issues that I had and they offered me a discount on my next purchase (I don't recall the amount - it was around 20-25%). I told them that I was not going to change my review so no need for the discount, they said "no problem, we don't expect you to. Please take the discount with our compliments" I gave the person my e-mail address and he said he would send it to me. To date, I haven't received the discount e-mail........ They definitely have my e-mail address because I gave it to them during the customer service call and prior to that, they e-mailed me proofs of my pictures when I was getting them processed. ____________________________________________________________________________________ We were looking for a professional studio to blow-up and frame 2 photos I took while on vacation. The hubby did some research and came up with Duggal. We trekked down to Chelsea to see what they could do with our pictures. Jim was the sales person who helped us and he was great. He color corrected the photos and made great suggestions as to how we should display our pics. The prices weren't terrible either. We picked up our pictures a week later only to find out, once we were home, that our big picture (the length of our couch) didn't have the mounting on the back of it. The hubby took it back downtown to have the mounting put on it. I was told it would be ready in a few days. I received a lovely e-mail from Jim apologizing for the mishap and he offered to have the picture messengered to us the next day. A day went by, no picture. I figured it would come the next day. A week went by and I reached out to Duggal to find out what happened to our picture. Some sort of internal issue prevented our picture from making its way uptown. I received a very nice call from the manager apologizing and we received our picture the next day. We had a few bumps in the road, but all in all it was a pretty decent experience. read more

I have had nothing but good experiences with Duggal; Jeff Frankle the printer I deal with at Duggal has a fine touch to understanding my needs. Communication is clear, and rush jobs seem to be no problem. Highly recommended ! read more

Awesome. Spent 3 hours there yesterday- have never received such personal attention and design advice- Hardy was great- he literally spent all afternoon with me. I gave him photos of my apartment and he photoshopped different sizes and options of what my prints would look like on my walls. Who does that? They are open on Sundays (huge). The shop is gorgeous-it's an enormous studio and they do everything on site. Difference with Adorama is that it's all automated by the customer on the computer (same is if you uploaded at home and ordered them that way) and they don't really offer personal attention, and get annoyed when you ask too many questions (I am a question asker). If you need b/w or color prints 8x10 and under, I'd stick with Adorama they are fine and have 5 paper choices (I like the Kodak Matte for b/w). They are also affordable for small prints. BUT Duggal has many more printing options than Adorama (ie: Adorama only prints glossy stretched canvas (gross) and doesn't have water color paper and their large format options aren't that broad. Also Duggal will work with your files to color correct them (if needed) and they do print tests as well. AND they mount prints as well- (ie: gatorboard, museum board, sintra, plexiglass, aluminum, just a few) which at 30 x40 and above- I need someone to do that and psyched i can have that done all at one place. Very pleased with Duggal- you should totally check them out if you need large format of need fine art design style printing. Not cheap- but you pay for what you want, right? read more

The best things about Duggal are its quick turnaround, relatively well-priced basic services ($7 to process 120 film) and that they're open until midnight. On the other hand, other services (such as scanning on to a DVD) are ridiculously expensive, customer service is lacking and every once in a while, images on my 120 roll film get cut off. I'd like to find another, friendlier lab with convenient hours for me, but for now, this place will do. read more

Hardy Rosenstein gave a tour of the facilities to my pre-college students they loved it, 2 weeks later still talking about it great digital facility, great H. Rosenstein PR thank u again read more

So when I was in the market for a cool new piece of art for kitchen - an esteemed colleague of mine immediately recommended Duggal Visual Solutions. This business is awesome - it essentially can handle any digital printing project that you might ever need, no matter how large or how small. As I was peering through their extensive selections while also having a very Pop-Art piece in mind (think Warhol) - DVS delivered me the goods. My kitchen is now adorned with this awesome piece of artwork which essentially displays a young guy with a crazy-bright colored background with the phrase "Oi, Tudo Bem" on it. I've yet to give this piece of art a name - but when I do, a review update will probably be written because this place of business really gets the job done and keeps their prices right. Cheers to you Duggal Visual Solutions. read more

Duggal Visual Solutions - Printing Services Near Me - Brooklyn, New York

I have worked with this shop for years. Good quality, but a bit pricey at times. Try to find a main customer rep to avoid any back & forth. read more

Duggal Loves U.S. Veterans! Duggal offers a 30% discount off ALL products and services when you show proof of current or past service. A fantastic deal from some fantastic people at Duggal! read more

Duggal Visual Solutions - 30% off for US Vets! - Printing Services Near Me - Brooklyn, New York

When you need the very best, you need Duggal. They're not going to be the cheapest (or not often), but quality matters more. Your art or your grandma's photo, either one is worth the professional attention you'll get here. Think about something usual. You need that photo printed on metal? They can do it. If you're interested in fine art photography, I guarantee that you've seen printing they did in a gallery show. Each time I've used Duggal, I've been delighted. Some of the reviews mention customer service. If you're looking for a smile and maybe a bit of quick humor--and excellent professional expertise--ask for Hardy. While I've never had bad service, he's the best. read more

I have been coming to Duggal to get my photography developed, printed, mounted, since 1987 when they were downtown on Broadway. No body in all of New York does it better. Always had a high quality and helpful experience. Would never go anywhere else. Recently J.R. who has been there since then too!! helped me to get exactly what I wanted done and even got it done faster than I thought was possible. You know when the same employee has been there for 30 years that they are doing something right! read more

The only reason I go is because its within walking distance (and its really accessible by public transportation. ) The prices are alright. Customer Service and the front desk are incredibly rude. I don't care if you're working 12 hr shifts (many jobs are like this), but they are consistently rude. CONSISTENTLY. Not one time have I gone in and left feeling good. Do they treat anyone nicely? I even had one of the front desk personnel mock me, telling me I should have a sense of humor and that I obviously wouldn't understand her because I obviously didn't have such a long day like she did and that I should lighten up. All I could do was stare at her in disbelief. I would've confronted her on the spot, but I have a feeling management has allowed this behavior and wouldn't care, and that they would probably mess up my film. Do they even treat their big clients nicely? read more

Usch, wish I had read the reviews on hear before using Duggal. I usually use the less expensive Sunshine Labs, but I had a series of medium format film I shot in which the frames bleed into each other, and I needed low res scans after developing. I called to see if this was something they could do. Absolutely said the woman on the phone. I went in to drop off the film. The guy rings me up for processing and low res scans on 8 rolls of film: nearly $300. Yikes! He's ready to run my card, buy I ask him if he could run through the receipt and explain where the costs are coming from. Oh oops, he made a mistake when ringing me up... now it's down to around $200. Still *way* more than I would pay at my usual lab, but what the heck, this is a custom job. Several days later, I get a phone call. They tell me sorry, we can't do the scans because the frames bleed into each other. Ugh, that was EXACTLY what I had called and asked about. The only reason I came to your lab is because I thought you could do that. Whatever... I'm on the road. I tell him I'll pick up the scans when I get in and find another lab that can do this for me. In the meantime, I ask them to refund me the charges for the scanning. He tells me that no, they can't do it, I need to bring in the original receipt and credit card. What a disaster. You'd think that in an era when less and less photographers are shooting film, they'd try to have some good customer service to retain their dwindling customers. Not these guys though. Go down the street to Sunshine Color Lab instead. They may not have the beautiful prints on their wall and giant impressive lab like Duggal, but at least they will be honest about what they can do, and won't charge you an arm and a leg. read more

This is one of the worst labs I have ever used. The company I work for regularly uses them and they are consistently one-uping themselves on the low lows that they reach in terms of customer service, meeting the deadlines that we need them to, and charging us the correct amount. I think that we use them at this point only because they offer some antiquated services that you cannot find at other labs. I just got forwarded and hung up on after asking about an order that was due this morning that has yet to arrive (it's now 5pm). When I called back I got the answering machine. I just got an order back yesterday that was supposed to arrive 2 days prior and it was charged the same rush charges that would only be warranted if they were delivered on time. And, on top of all of these problems, for color work they are always a few points off of correct. Please steer clear. read more

If you want professional quality, go to Duggal. Not only the best quality prints, options, and turnaround (for digital and film) - their staff are what truly set them apart. From front of house, to their printers, and corporate level - these guys make you feel like you're part of the team, and they do it with a professional standard of service that I haven't experienced anywhere else. I work closely with Felicia, Hardy, and Mischa. These guys are my team. I won't be going anywhere else as long as they're around. read more

I don't even want to give them one star. They deserve nothing. I have two images for them to print and mount. They trim my print without asking, and the mounting is ridiculous, like some carpentry homework done by a 10 years old kid. Sloppy, lousy, unprofessional. As an artist I am embarrassed to show these works to my gallery and collectors. I wish I can show their sloppy work with images here at Yelp. Don't go to Duggal if you care about your art work, because they don't. read more

Hi! I never ever write reviews, but I signed up for Yelp and everything because I was inspired from my amazing experience at Duggal. This place is outstanding! The staff is super professional and approachable. Joseph was an amazing help and really cool to work with. The photos I had printed are fantastic. And the custom sized photos we created are also amazing. I am blown away at the color saturation and quality of the prints. Thank you, Duggal, for such a rewarding experience!! read more

Meh. This place does really cool framing and mounting that not a lot of other places do, if you want to splurge and get something expensive and cool. It's not for day-to-day lab stuff like printing and scanning. I had an 11x14" print mounted on plexi for a gift and it ended up being over $200 (even though they told me it would be more like $150). It was an expensive gift! Just the print was fifty bucks, that's kind of a lot of a single print, you know? Seems to me that they're focusing on big-money jobs and really neat forms of presentation. If you come in with an expense account, needing some really cool giant prints made and mounted or framed, they'll treat you nice :) If you're a student or a working photographer looking to get day-to-day jobs done, I'd go to Vista/CRC. Jesus is the man there. He'll hook you up. read more

Dropped slides off for a few simple prints. Was told that they would be ready in 2-3 days. When I stoped by 20 days later, the prints had not yet been made. Hullabaloo and apologies - promise to have them ready in 5 hours. I explained that I live 3+ hours away and - after 20 days(!) - I would rather wait on site so they could get the prints ready for me. Another hullabaloo - and a promise that it would be done in 1 hour. I agreed to wait. After 1 3/4 hours had passed, I suggested that the delay was probably because I am just a small, amateur client and not a famous photographer. To this the receptionist sniggered - it was very clear that I had hit the nail in the head. After another 15 minutes of hullabaloo I finally got my prints and originals. Needless to say, I won't be giving any future work to Duggal. Amateur or not, this type of inconsiderate treatment is totally unacceptable. read more

35 years ago Duggal took 2 rolls of my film to print. When I went to pick up that said"Sorry, guy put them in wrong solution".Only offered 2 rolls of replacement film. Have never gone back. Today finally decided to give them another chance. Looked on line for address & hrs. Carried over heavy book I needed to be scanned & guess what , they had moved out. I GIVE UP! Once a creep always a creep. read more

Always a great place to get your work done. Helpful, artistic and they can solve anything.

I was preparing for an event, which included responsibility for decorations, when I realized that the perfect addition to my set up would be a cool pic on the wall. While talking it through with a friend and disclosing my lazy ways. She mentioned her experience with Duggal...."just send them the pic and they can ship the canvas to you". Just my type of effort level. The picture arrived fairy quickly and I'll be honest....I didn't even open it for a few days since I didn't really need it immediately and was caught up with life. So when a new package from Duggal arrived a few days later I was surprised - to say the least. Upon opening it, I realized that I had been shipped the wrong canvas originally, but Duggal realized on their end and quickly rectified the situation. All without me doing a thing. Now that's how I like to do business. The canvas was great quality and I'm looking forward to hanging it up. Thanks Duggal! read more

Had a bad experience at first, but the customer service manager was able to solve everything and was very kind. The quality of the work at Duggal is exceptional, I was only displeased with the experience I had with someone who worked there. But after working with Ryan Speth (customer service manager) I was completely satisfied. Will be back. read more

Duggal did all of the printing for our big gala-over 200 attendees. Not only were the results AMAZING, but the Duggal team was a pleasure to work with throughout the process! The prints were huge 10x10 images of the girls we serve and the guests were awed! We greatly look forward to working with them in the future. - Girl Be Heard (girlbeheard.org) read more

Still my top go to place for anything related to high quality film services. Have worked with them over decades now, and some things have actually improved. Other things obviously are adjusting to the market. Pricing is a bit of a challenge, as likely fewer and fewer people shoot film. But still a very high quality place. Hope they will never stop servicing film. They are quite good at it. read more

If you expect a professional grade service, you'd better go elsewhere. Absolutely awful prints, accompanied by terrible service. Twelve rolls of film (both pro Kodak and Fuji, color and B&W) all of them badly developed, horribly printed, and scanned in low res Jpeg when I asked for high quality scans. No apologies, no refund, and it wasn't cheap to begin with. I'm OK to pay for a quality service, but that's exactly what's missing : quality. I am appalled to see that people like that can still be in business. read more

This dinosaur of a lab screwed me through complete incompetence. I had them do thirty drum scans of 2-1/4 negatives for an art project. This was extremely expensive; I chose Dugal based on their (old) reputation and the fact that I had grant money to pay for this. The drum scans were completely unuseable. Even though I asked for flat scans with no clipping, they were outrageously high contrast and oversaturated. I ran some side-by-side tests and found that my work scans, done on my old Epson desktop scanner, were better. I ended up printing a whole show from Epson scans, thanks to Dugal. To Dugal's credit, when I noticed the problem and complained, the salesperson was willing to work with me in some capacity. But I had no time to go back and deal with them, and at this point had no reason to believe their scanner operators knew how to work the equipment. Edited to add: I've upped to two stars based the professional opinion of several of my colleagues. They say that while yeah, service is bad, if you need gargantuan prints of the digital c-print or UV print variety, this is probably the best place in town. read more

Ordered a canvas print from here and was very pleased with how it turned out. I didn't even have to visit the store! I just e-mailed a picture and within 2 weeks the final product was shipped to my place. It was perfectly packaged when it arrived to make sure the canvas wouldn't get damaged - foam corners around the edges and wrapped in a foamy wrap. I am quite pleased with the product and would consider going back here for other picture needs. read more

Duggal is a full service visual solutions company. They offer so many choices its ridiculous- overwhelming really... But thanks to their amazing customer service and knowledgeable reps they will indeed find you the best solution for your needs. I knew from the beginning I wanted a particular image blown up into a canvas print. It was as easy as emailing them the photo, making sure the specs worked to produce a high quality print and in less than a business week I received the finished product. It was stunning- the colors of the image turned out so vivid! I was ecstatic from the moment I opened the box. In the future, I wouldn't look ANYWHERE else for my printing needs- what's the point?! Their customer service is top notch and as far as I'm concerned, experts in their line of work, with a gazillion options to match. Thank you Duggal! You'll deal with me soon enough again - I promise! read more

Amazing prints... above and beyond the cailber of the usual lab. The people are also really helpful and accommodating, helping me figure out exactly what I needed. They are pricey, but completely worth it! read more

Duggal is awesome. Good hours, fast and reliable service. I got some slides made here from digital files. They were great even though you have to pay a little extra to mount on plastic. They give you 2 slides for each image you send, one with slightly less exposure than the other. There are big light tables for you to examine your slides, too. read more

BEAUTIFUL!!! A gorgeous collage of 10 pictures of my boyfriend and me--on canvas! We hung it up right away. We've lived together for almost 7 years and this is literally the first time we've hung up any kind of photo of ourselves. I LOVE IT SO MUCH. (Shipping was fast, quality is great. A+++!!!) read more

I loved the blown-up photo I got from this place. Huge (maybe 24x36), colorful, and detailed, it was a great deal for a great image that is currently hanging in my dining room. I expect to buy quite a few more from these dudes and dudettes as well: the service was as professional as the delivery was quick. Their other services seem enticing, too... maybe I should... how much money do I have in my wallet?... read more

Just wanted to write up a quick review regarding some quick work we've had done by Duggal. Met with Kat and she was very nice! She actually came to my office and made a few suggestions regarding signage and was able to generate some sample images and estimates right away. We've ordered and had installed a frosted logo for our entrance door. It's great looking and we're getting lots of complements! Thanks Kat, and I'll let you know when we're ready for some more signage!! read more

Went to Duggal for help with an experimental project I was doing for a Physical Computing class at Hunter College IMA MFA and Jr Martin was very attentive as he walked me through various possibilities. I ordered a Duraclear print and actually received 3 beautiful prints allowing me to do even more experimenting! Thanks to Duggal and to Jr., I'll be back for my next project! read more

They have some beautiful prints on the wall, but they are not worth SHIT because of the absolutely vile behavior of their staff. I walked in, ready to spend what would literally be thousands of dollars on prints for a show. Despite having heard from friends and co-workers about sloppy scan and print jobs, I had heard some good stuff too so I stuck with my gut. After being un-acknowledged and essentially completely dismissed by multiple people at the counter, I was almost embarassed that I had done something offensive. When I asked a question after having stood there, I was brushed off with a rude comment by the man at the computer (I am not quite sure now what it was) but at that point I was so disgusted that I just left. I will be the better person in this situation and not name-drop where I went after, but there are plenty of great options nearby that put care into their customer and definitely their work. I got some beautiful, beautiful work done by normal, at least decently behaving people and probably saved a bunch of cash for everyone involved. Duggal must have a fucked up owner/management situation. I am sure this does not speak for all the employees but the poor bastards up front are miserable and f up the face of the company. read more

I had heard about Duggal, and it seemed like they were capable of doing anything, so I assumed they would be a professional outfit. Whoops. From the moment I got there things seemed sort of out of place. There was one guy working the counter who seemed friendly, but the woman I talked to, well, she mocked me like a 3rd grader. I went up to the counter and said, "I called earlier and Blank told me to come by anytime, where can I find her?" To which she responded, while getting about 6 inches away from my face and tilting her head back and forth, "OH! You want to see Blank? Is that who you want to see, BLANK? Oh really, Blank, thats who you want to see?" And then pointing behind her. How can they hire anybody so blatantly rude? When I went into the office to talk to the woman I had called earlier to go over my prints my experience was only slightly better. First when I asked her for her advice on what paper to print on she asked another man in the room (who I believe is the owner) he started trying to talk me into printing it on metallic paper and when I tried to ask him a question about it he said, "Blank asked me what paper to use, I told her to use the metallic paper because that would look the best and it is the right opinion" and then walked away. OK. I guess they don't like people questioning them... Then when I asked her what kind of papers they had for large format printing she had to get up and search the room for samples. They don't have a sample book? Everything was disorganized and she was looking through scraps on the desk, in drawers, on the floor. Finally she brought me back 1 glossy piece and 1 matte. When I asked her about any other matte options she found 1 more sample. Before I left she mentioned some other matte papers... I could easily write a lot more about my negative experience at Duggal. They were rude to me at every step in the process and if I wasn't there to do some printing for my boss I would have called them out on it and left instead of wasting my money there. The people of New York should boycott Duggal so they go out of business and some better print shop can buy up there equipment. Awful. read more