I had heard about Duggal, and it seemed like they were capable of doing anything, so I assumed they would be a professional outfit. Whoops. From the moment I got there things seemed sort of out of place. There was one guy working the counter who seemed friendly, but the woman I talked to, well, she mocked me like a 3rd grader. I went up to the counter and said, "I called earlier and Blank told me to come by anytime, where can I find her?" To which she responded, while getting about 6 inches away from my face and tilting her head back and forth, "OH! You want to see Blank? Is that who you want to see, BLANK? Oh really, Blank, thats who you want to see?" And then pointing behind her. How can they hire anybody so blatantly rude? When I went into the office to talk to the woman I had called earlier to go over my prints my experience was only slightly better. First when I asked her for her advice on what paper to print on she asked another man in the room (who I believe is the owner) he started trying to talk me into printing it on metallic paper and when I tried to ask him a question about it he said, "Blank asked me what paper to use, I told her to use the metallic paper because that would look the best and it is the right opinion" and then walked away. OK. I guess they don't like people questioning them... Then when I asked her what kind of papers they had for large format printing she had to get up and search the room for samples. They don't have a sample book? Everything was disorganized and she was looking through scraps on the desk, in drawers, on the floor. Finally she brought me back 1 glossy piece and 1 matte. When I asked her about any other matte options she found 1 more sample. Before I left she mentioned some other matte papers... I could easily write a lot more about my negative experience at Duggal. They were rude to me at every step in the process and if I wasn't there to do some printing for my boss I would have called them out on it and left instead of wasting my money there. The people of New York should boycott Duggal so they go out of business and some better print shop can buy up there equipment. Awful. read more

About six months ago I rearranged the furniture in my apartment, leaving an entire wall completely vacant. I had been looking at various prints online and just couldn't decide what I wanted to put there until it dawned on me that perhaps I should just have a print made of something that means a lot to me - my beloved English Bulldog, Otis. Enter Duggal Visual Solutions. I carefully chose a picture of my doggie that I love and provided them with a high resolution digital photo for them to turn into a beautiful canvas. When the package arrived, I ripped it open and was so pleased with the results. The quality looks much better than I expected and I cannot wait to hang it on my wall. I would definitely recommend their services to friends looking to turn their personal photographs into beautiful artwork! read more

I hate dealing with photos. I am very photogenic but one photo is not enough for my wife, in case her hair is messed up we have to take about 5-8 photos as well as her 4 sisters, you would think I am Lamar Odom and my wife is Courtney or whatever Kardashian is married to the baller from Queens. Duggal saved the day and picked out a photo of my wife, kids and my ugly mug that she loved!! I am not going anywhere else ever again!! You guys ROCK THE PARTY!!! I will recommend to everyone and anyone that asks for photo/graphic work. Kudos! read more

Great experience with my first time at Duggal. I walked in with several questions and 'Z' was very helpful and knowledgeable. They did what I asked for and even made a minor adjustment for me afterwards. Very good customer service--highly recommend! read more

I am very impressed with the quality of the product I ordered from Duggal Visual Solutions. I had twelve photos made into a canvas collage and it was done so well. I didn't specify how to organize the photos, but they were sized and organized just how I would have done it. For example, the photos have different people in them, but some of the same people in various photos, and the pictures that have the same people in them are not close to each other in the collage, so the whole canvas has amazing variety and flows very, very nicely. The quality of the canvas itself and the inks used are very high. As an artist, this sort of thing matters to me, and Duggal Visual Solutions absolutely nailed it. The service was quick, too, and they also offer a great check-in coupon! I will definitely use Duggal Visual Solutions again!! read more

I ordered a canvas print of a photo I took in Australia, and it came out great! Duggal got the print to me very quickly and it looks beautiful. Additionally, they truly care about the quality/condition of the artwork when it arrives. It was shipped to my apartment, and it was packaged so securely, it was actually difficult for me to open! I'll definitely keep them in mind for future printing needs! read more

Great company! I loved the idea of filling in my own quotes (for I consider myself to be quite the comedian) on cool, retro pop art. My canvas looks and feels great, and the colors really pop! The only thing is that it is a little more pink than purple, which is fine, but different than what I expected. I also appreciated the quick and speedy delivery. Overall a creative and great gift or art idea, and an awesome and efficient company. read more

I ordered a photo canvas from Duggal and I was really impressed with the results. The pictures I chose for my canvas consisted of 10 color prints, some of which were low resolution and by all rights could have brought down the looks and quality of the end result. In spite of that, the guys did a fantastic job and the canvas turned out beautifully! Love, love, love the finished product! read more

I got it as a present. The picture was bigger than I expected, colors were really bright and eye catching. I like the whole retro idea, and creating your own logo on it makes this picture unique! I would definitely recommend this print company to my friends. It gave a fresh look to our new apartment which makes me more then happy! read more

I had a great experience at Duggal. Normally, I do not expect good customer service and feel we are all too eager to write about the poor service we receive. I think that in this age when most services are purchased online, it is important to recognize those who still deal directly with the public, and do it well. I needed to have an old family photo cropped and then enlarged. I wasn't sure what the turn around time was, nor the cost. Brian Renaldo assisted me. He was amazing, friendly and reassuring. I informed him of my need to have this done quickly and he did his best to get it done. He informed me that due to the size, age and condition of the original ( I did not have a negative nor an electronic file ), the quality would not be as good. He showed me exactly what to expect so I wouldn't be disappointed. My photo was done on time as promised, (in fact a day earlier) and it looked great. I would not hesitate to recommend Brian at Duggal to anyone in need of their services. Their extended business hours are also a huge plus! read more

I've been using Duggal for 7 years and I highly recommend their services to anyone who's serious about their work... Exceptional quality and service. Duggal is the legendary Manhattan custom lab that counts some of the world's best known shooters among its clientele. What distinguishes Duggal from its peers in a crowded field is its ability to offer the complete package- which among other things can make the whole process a lot faster and simpler. read more

After jumping out of an airplane and having someone photograph the whole thing, what's the next step? Take the best picture out of the bunch and blow it up as big as you can get it!!! They took my awesome picture and made it even better on a canvas. The original picture was already pretty good, but whatever they did made it look even more amazing! The colors are crisp and the picture is still nice and sharp. My gorgeous canvas is on it's way to get framed! I couldn't have been happier with the results and I got my canvas in record time! read more

Fantastic work! I recently repainted my apartment and wanted to add photos and paintings to my bare walls. I decided to put together a collage with my recent travel pictures and a friend recommended Duggal. I sent 10 pictures and left it up to them to put the pieces together. Honestly I was quite nervous about how it would look as I'm quite picky about my photos and collages. I must say that I am beyond pleased with my collage. It came nicely packaged and secured in a thick cardboard box. My pictures were printed in high quality and were placed exactly how I envisioned, it's as if they read my mind! It's awesome that they made some pictures bigger and highlighted the background scenery. I can't wait to hang this up and have my friends over to check it out. read more

I'm impressed with how they were able to turn a jpg I found off the internet into a beautiful CANVAS print! It's exactly what I've been wanting for my apartment and I'm glad I used Duggal's services. The shipping was definitely speedy and the packaging was perfectly put together to prevent any mishaps that may have happened. I'm already recommending them to friends and can't wait to have them blow up something else for me when I find another "must-have" print. read more

The canvas was excellent quality. Colors were vibrant ! It definitely is a great addition to my apartment and adds character. Very quick shipping. I had my canvas within 4 days of ordering it. I love how you can add your own quotes. Will definitely be ordering again from this company. read more

I had requested donations of print for my big fundraiser event for about 100 guests on behalf of Women for Women International - a nonprofit that serves women in conflict zones. Heather responded immediately to my request and was extremely generous to donate four 20 by 30 prints of the organization's work in South Sudan, KRI, Kosovo and Rwanda. I am very grateful for her donations to the charity without which the event would not have been a success! read more

Duggal Visual Solutions - Printing Services Near Me - Brooklyn, New York

I recently had the pleasure of working with Richard Rogers and can honestly say that I was 100% satisfied with the entire process from start to finish. Richard was extremely helpful and made some great suggestions as to how my enlargement could be improved. Duggal met their promised completion date and I now have a most gorgeous reminder of a recent vacation. read more

Duggal is an outstanding company! Special thanks to Peter Gravina! he is an excellent representative of the company. I needed to do an extensive project for my company involving so many details and phases he managed to be on top of everything since I walked in day 1. Responsive, very detail oriented, spent all the time you need to walk out happy and confident about the results. My supervisors and everyone in the department are very impressed with the professional results. he works very hard for you to have the best result. He is very nice, attentive, committed, professional and very responsive and problem solver if any concern arise. I definitely will be going back for another project, they are the best after trying other sites. read more

Awesome service at affordable prices. Took less than 10 minutes to handle create a work order. Work was done when they said it would be.

My husband and I went to the 23rd Street location and had a very pleasant time with Mrs Zulema Morin. Her advise, guidance and the personable service were greatly appreciated. The prints came out terrific too. Better than expected all around! read more

First of all this place is a rip off, i went there to develop my 120 film, i had 3 black and whites and 3 color films, when i got my film the 3 B/W films came out pretty well and my 3 color films came out ruined and they said it was my fault but i'm sure that they screwed up the color films. * when i opened the box with the film i found another roll of someone else's film, they have not professionalism with other people's work. maybe this place is good to print a poster but to develop a film it's a bad choice. read more

I've been using Duggal for about 5 years now and am forever impressed by the quality of their work. Recently, I took advantage of their lenticular printing technology to create one of my most innovative pieces of art. The team at Duggal is super knowledgeable and helpful, and continue to help me stretch the limits of what's possible. I highly recommend using Duggal for your printing needs. read more

The product was good, the customer service was horrific. I needed a rushed print job of a large drawing (5' x 7'). After considerable problems (see below), they eventually printed and delivered the piece. It looked great and the delivery to the framer was done without problems and at a reasonable price. The product was done professionally. Couldn't expect more. However the effort to get that product was something I don't want to repeat. My phone calls were consistently left unanswered. People rarely called me back. I received different quotes from different sales reps. When it came to billing they switched cards somehow and billed some random person's card. I requested an invoice and never got one. The mix up was only discovered when the third party's card complained about the inexplicable charge. They called and I gave them my card for the second time and they billed the wrong one again. I again called back a week later asking about an invoice. Once it came I found it had charged some random card again. Two months after the printing they still haven't solved the billing. In short, great product, terrible service. Beware. read more

I went in with high hopes but left completely ripped off. Since I got my first DSLR nearly 10 years ago, I've built a collection of almost 100,000 pictures but perpetually delayed printing larger than the 13"x19" that my home photo printer allows due to the time and expense needed to create big prints, and because I wanted to get mine right so I can be happy with them for a long time, possibly the rest of my life. In 2016 I finally decided to tackle this project, spending some time learning Photoshop and setting aside a budget to fill my home with large prints of my work. I understood that Duggal is priced higher than its competitors but I wanted to get the work done right so I went in and talked to them, planning to test the water with one print before sending in the rest. The sales rep was initially helpful, giving me samples of the various paper types and letting me know that for the 30"x40" job I was ordering, I would be eligible for a test print/strip to make sure the colors, etc. look correct. I went home with the paper samples and after making a decision, went back with my image. Things went downhill from here. I met with the same sales rep who now seemed significantly more interested in his cell phone than in working on my order. I'm very sympathetic to people having personal issues to deal with so I sat patiently; unfortunately this was a indication of bigger problems that were yet to come. Eventually he told me that the job should go straight to final print without any testing or reviewing. It seemed a little odd to me since my home computer isn't calibrated to their printers, but I've never done this kind of job before and they're the professionals, so who am I to argue? I asked a basic question about the matting process since I'm unfamiliar with it, but he gave me a vague non-answer and seemed completely uninterested in helping me understand. That or he himself didn't know the basics of the process. After completion of the printing, I saw that the colors were a little off from what I expected. They were close enough that I could live with them so I didn't complaint or ask for a reprint - but it would have been nice to have the test before going to final print so that it could be exactly to my liking. The bigger problem though was that there was a very noticeable white streak in the middle of a dark section of the image that was not in my digital file. It looked like the printer may have failed to apply ink in this section, or some dust interfered with the application of ink, and it was sufficiently noticeable to be a problem that I could not live with. I reached out to the sales rep and was ignored. He finally responded to a second email, acknowledging the problem and indicating that I should bring the print back for them to take a look. I sent a follow up to coordinate with his schedule; this was ignored, together with fourth and fifth attempts on my part to get an answer. I waited patiently over the holidays just in case he had been out of office, but we're now well into the new year and I never heard back so at this point there's just no excuse. Ignoring me when there was a problem is disrespectful and unprofessional, and I just wish I had seen the signs from the beginning instead of wasting my time with Duggal. I'm now having to work with another company to get the print done correctly, as well as with my credit card issuer to dispute the charge. Hopefully readers of this review can learn from my experience -- I certainly won't be giving any more business to Duggal. read more

I came to Duggal recently following my photographic mentor and friend, Zee Morin. As soon as she introduced me to many of the people at Duggal, I knew that I had found a new creative home. Because of Zee, I became a photographer on Your Art Gallery, the terrific collaboration between YAG and Duggal that allows photographers to showcase their work and gives them a very fair percentage of their price. And I've already sold off the site! How great is that! I also am eager to learn of the myriad of photographic choices available at Duggal, that Zee, with her consummate attention to her clients' needs and interests, will help me explore. Susi Raphael read more

I've been coming to Duggal for years for my printing needs. If you're looking for a place to have your photos printed at the highest quality, then Duggal is the place. They offer a wide range of papers as well as several printing options. Duggal's customer service is outstanding. They will do everything possible to make your project a masterpiece. Ask for Hardy; he'll treat your project as if it's his. Not much to say other than bookmark them. read more

I was at your 23rd street store today. I had to get a print made for donation to a Wildlife Organization for their annual fundraising auction. I had intended to make a 48 by 36 inch print. It turns out that my original raw file was somehow corrupted and therefore could not be used. Omar Columbus and Hardy Rosenstein came to my rescue and literally saved me from having a near heart attack. They explained that I could get a smaller print from my surviving jpeg of the same image. Omar took a lot of time to show me all the possible printing options including sizing and finishes. Hardy ran to get me coffee to make sure that I didn't collapse after hearing the bad news concerning my only raw file. They both took the time to try a variety of strategies to possibly retrieve the original file. Additionally, I showed both gentlemen new images I had just shot in Iceland and they enthusiastically showed me a stunning variety of options they could offer for my final prints. I will be ordering those prints, including light boxes within the next month and hope to sell many of them. Additionally, Omar encouraged me to join "Your ArtGallery.com", which I intend to do. I had to write to you to let you know that if I had gone anywhere else I would have been very disappointed and not been able to have my work displayed on a world stage. Both Omar and Hardy were very understanding and extremely professional and patient. They truly are the face of your company. I cannot imagine getting this news anywhere else. They came up with a wonderful solution in spite of the corrupted original files. I wanted to let you know how important it is for customers like me to have competent and professional sales associates to help find alternative solutions to near disastrous situations. Thank you for having such caring and solution oriented employees. Sincerely, DW read more

Ever feel like a photographer at heart and want your print projects done professionally and have a person to interface with about it to get it perfect? I've been coming here since 2001! See Hardy... He's definitely my go to from film projects, to my book, to prints from my iPhone. Knows how to listen give You the options you'd like to get the results every time. Already dreaming of how cool it will be to pick up my prints Thursday! read more

Hardy Rosenstein did a wonderful job helping me produce a beautiful picture. His advice was sensible and well-considered. They were highly recommended by several museum curators. read more

The work at duggal is exceptional & Hardy Rosenstein is the man to see.

Obviously the standard of quality is very high. Overall, Hardy from customer service provided a great service experience and proved himself to be very helpful . After an upsetting bump in the road during the first printing , Hardy went the extra mile to make sure I left satisfied . He stayed late to correct editing and even had two new versions printed so that I could pick my favorite ! read more

I can't say anything bad about this place. Customer service,the best anywhere in all of the photo world. Hardy, the Duggal specialist who helped me was so attentive and friendly, it made my day all the more easier. Hardy,you are AWESOME! Thank you! :-D read more

I brought in my 20+ year old transparency film (I think "chrome" is the more appropriate term) to be developed. I had high hopes based on other reviews, however, Hardy and the Duggal team far surpassed my expectations. Within 3 days I had a stunning color corrected, framed photo, which now hangs beautifully in my home. I am so grateful to Hardy for his care, expertise, and guidance. Thank you for the quality of service you gave me, and I look forward to working with you in the future! read more

Uhhh...$9.60/roll for develop only, only to find that they use the lowest quality sleeving on the market and scratched EVERYTHING!!!!! Oh, and they threw in some dust for free as well. Thanks for ruining my irreplaceable film, Duggal. And since that is your regular sleeving, you are knowingly ruining everyone else's film as well. DO NOT develop film here. I should have been tipped off by the people at the counter complaining about ruined orders when I was dropping off and picking up, and how expertly the counter person handled them. You don't get those skills without fielding a ton of complaints on a regular basis. read more

The people at Duggal are the highest of quality talent. In a world where cheap fast and not so wonderful photo prints have become the industry standard It is refreshing to see there is a place where quality is king. You won't get bargain basement prices but this a place where I wouldn't expect to. I have worked with Hardy for a very long tim, even before he was at Duggal. He maintains a high level of customer contact and personal service. This is another special quality of Duggals service. Don't expect fast and furious but you will be pleased with the outcome. read more

In all honesty when a company tries to do right, i should be fair enough to report this. Duggal contacted me and noted that they have after my review made sure personnel is instructed to be aware of their attitude. They also offered me a discount in an effort to make right the fact that i wasnt able to attend the delivery to my client. I accepted their offer and thanked them for their positive actions. read more

An artist friend recommended that I print our ketubah graphic at Duggal. I had never used them before, but from the moment I inquired about the printing to getting the image printed they went above and beyond to make sure I was satisfied with their services. Throughout the process I corresponded with Felicia who was always incredibly courteous especially since each time I called they were really busy and pressed for time to fulfill orders. They're accessible, courteous and do an excellent job on the prints! I actually also live in MA so it was especially wonderful knowing how easily I can reach them and get my questions answered! I'd work with them again in a heartbeat! read more

Very slow and careless service ! If I knew that it will take 5 days to print my photos ( while thousands of places do it on the spot ) I would never waist my time waiting in line for 20 minutes and then look for someone to help another 20 minutes . For a pick up its a whole different story. If you come at 5.45 and it was scheduled for 6 don't expect it to be ready . And the best thing about this wonderful service was the astronomic price ! I didn't do the research in advance and had no idea, that pricing of this place is at least 3 times more than any other local print read more

Hardy is the best person I've ever worked with in any city in the world! He is knowledgable, kind, patient, and easy to work with! I definitely recommend Duggal and asking for hardy!!! read more

The customer service at this place is horrible. The person who answered the phone was hardly helpful when I called to ask about blowing up a digital picture for my wedding and simply told me to come in to talk. When I went there, there was a man who barely greeted me and didn't even know where to find samples of print paper for me to see (as was promised on the phone). Then I got bounced to another woman who was a bit friendlier but said that they only have one type of print paper for blow ups and couldn't help me any further with what I needed. For a place that people claim is so great, I was sorely disappointed by both their customer service and the limited services they seem to offer. read more