Mack Morris has never let us down. They have always shown up on time for routine maintenance, and…read morealways make time for us on the same day if our HVAC stops working. The schedulers are kind, courteous, and efficient. We love all of the technicians - especially Sean and Sue. They are HVAC geniuses and can figure anything out. Despite terrible weather, Sean and Sue came to our house after the terrible ice storm this year when one of our units wasn't working. Sean came out today - on a holiday weekend - in extreme heat and fixed our AC that had stopped working - same day. He had it fixed in no time. This company has never let us down. We love Mack Morris.

Great always prompt service!! You can count on mack Morris!!!! 11 years of great serviceread more

Simply an Outstanding Experience!!!…read more I recently had an issue with one of my two AC systems, and--based on a great experience years ago--I turned once again to K&M Heating and Cooling. I'm so glad I did. The son of the former owners came out personally and very quickly to diagnose and fix the problem. Within a short time, our AC was running perfectly again. A few days later, K&M also replaced the blower motor in our furnace, and despite the extreme heat outside, our home is now cool and comfortable. Truly outstanding work. What sets K&M apart is not just their technical skill, but their honesty, kindness, and willingness to go the extra mile for their customers. Every employee I've interacted with has been polite, friendly, and genuinely helpful. I want to give special recognition to Amy in the office. Her friendliness, attention to detail, and excellent communication make a huge difference. She listens carefully when a problem arises and ensures the team is fully informed. That level of care is rare. Bottom line: K&M gets things done--even in situations where other HVAC companies give up. Their service, professionalism, and integrity are exceptional. Thank you for your hard work and for earning my trust once again. I will never forget this positive experience. I strongly recommend this business to everyone in the Culpeper area. Bravo, K&M Heating and Cooling in Culpeper, VA

Amazing service. Our ac stopped last night. Called K and M this morning based on good reviews. So…read moreglad I did. Mac the tech was out before 10 am and fixed it right away. He was experienced and professional. We couldn't be more pleased. This is the company to call when you need help.

I awoke to a flood in my basement yesterday (7/3), coming from my HVAC system. The company that…read moreinstalled the system - K&M - only sent my call to voicemail & never called back, so I immediately phoned another local company with good reviews - Able Heating & Air. They were friendly, courteous, & understanding the urgency of the situation, told me that one of their staff would definitely show up for me, probably in early evening. The gentleman (Matt) & the office both kept me apprised of his estimated arrival time, & arrive on time he did. Used a portable shop-vac to suck up as much flood water as possible, quickly diagnosed the problem, installed new drain equipment, & helped me with a couple of other things (I'm somewhat disabled). He couldn't have been more personable or competent. And keep in mind this was after hours, like around 7 p.m. Due to my particular situation, he did suggest (but definitely not PUSH) their twice-a-year maintenance plan, which I jumped at since I am now a widow & everything is now up to me. For $499 they come twice a year to check/clean/repair indoor/outdoor heat pump system, as well as check/clean/flush the water-tank system. Works for me. All in all, the after-hours visit & all the work he did + the new maintenance plan came to $833. Fine with me. Able is now my new HVAC company. K&M, after 30 years of being a loyal customer, lost me. (Update: To be completely fair, K&M did call me back at 8 a.m. this morning (7/6), apologized & said that they were closed Friday for the holiday, but that they were happy that I found someone to come & resolve my emergency, for which I thanked them. While I certainly don't grudge them taking the day off, they really should have mentioned that on their recorded message, so I didn't sit around waiting for a call-back.)

I've had additional stellar experiences with this company since my earlier review and thought it…read morewas worth reiterating the competence, courtesy and professionalism of their technicians and office staff, alike. I trust them 100% and they do not disappoint.

Kyle and his assistant, Javier, were polite, punctual, and thorough. Kyle went over and above his…read moreduties, replacing filters and ridding the outdoor equipment of hornets nests. Their knowledgable inspection gives me comfort that our AC will keep us cool during 100+ degree weather.

Jonathan did a good job fixing our toilet. He seems talented. however the prices are so very high…read moreeven with our"discount" for being in a contract with Michael and Sons. Because of the pricing we will not be using this company again.

Got a great deal on a new boiler system. Very professional from start to finish. Went above and…read morebeyond to ensure quality and customer satisfaction. Would definitely recommend for your home repair or improvement project. Trust me.

Excellent customer service. For me, that goes a very long way. I would highly recommend this…read morecompany because of their professional, warm and friendly customer service. My air-conditioning broke for the third summer in a row and the first two summers, I called a different company to come out and fix it. All they would do was add refrigerant to a leaking air conditioning unit. When the gentleman from Pierce came out to assess my problem, he let me know that there was a small leak that needed to be patched and that I also needed refrigerant. Getting an HVAC system repaired yearly becomes quite pricey for a small business like mine and this company fixed it the right way. They are very reasonable and very professional. I would highly recommend this company over the others in orange.

Great service. My new go to for plumbing and electrical work. Fast response time too.read more

Customer service rep and manger were both extremely rude and condescending. They made it sound…read morelike they were doing me a favor when I called for a major leak in he basement: They gave a timeline of 72 hours and I was fortunate enough to find a company that could be and make the repairs in 2 hours . Would certainly not call them again.

Great guy, great and prompt service. Went above and beyond to help us. And fair prices, too.read more

The review should be a 10+ not a 5. Jim, was very professional and more than honest and fair what…read morehe charged. He went above and beyond what we asked him to do. As a former Marine he certainly epitomizes those values. He should be your first call for plumbing problems!!!!

I have a small handyman service. I ran into a we'll probably knowing this was more than my…read moreabilities I. Called Allen Boxely with R.W.Kilby he showed up right away! He and his crew was great diagnosed the problem and fixed it up! Great job! No funny business with pricing straight forward cost! If you need a plumber honest I highly recommend giving them a call!