1. Tiger Fuel Company

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Orange, VA

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Tiger Fuel Company

5.0 (1 review)
Open • 8:00 am - 5:00 pm

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5 years ago

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Abby L.

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Revere Gas

Revere Gas

5.0(1 review)
32.9 mi

After having several bad experiences with other gas companies, I located Revere. They have been the…read morebest by far in fairness, pricing, comprehension of customers needs. They have been extremely reliable is following through with their commitments. I had them remove and old tank from underground at a home I recently purchased, They did a great job and buried a new tank larger than the old one and cleaned up the mess as well as anyone could. The used a backhoe that had rubber tracks and did very little damage to the lawn. I can't say enough about how pleased I am with their work and promptness. I am still waiting for the other troublesome gas company to pick up their tank (the one dug up). It still graces a prominent place near the street in my front yard. Regina has been great with Revere Gas and I would highly reccomend them.

From the owner: For more than seventy years, people have relied on the Revere family and Revere Gas for all their…read morehome, business and agricultural propane needs. We believe in customer satisfaction, extraordinary service, safety, and a strong focus on the communities we serve. With eight offices in Eastern and Central Virginia, the Middle Peninsula, and the Northern Neck, Revere Gas provides safe, reliable propane and associated products and services to more than 18,000 customers. We also sell, install and service a wide range of gas appliances, including furnaces, tankless water heaters, fireplaces, kitchen ranges and more. Find out why so many people prefer propane instead of electric for cooking and a comfortable home.

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AmeriGas Propane

AmeriGas Propane

1.2(70 reviews)
34.3 mi

Thank you to Stephen who delivered our propane this morning. He not only filled my two tanks but…read morechecked for leaks, started our Generac whole house generator and double checked it to make sure it was working properly. He also restarted the pilot light for our gas logs and made sure it was working properly. I live in Aquia Harbour and the conditions since Monday's storm are not the best. Really appreciate all you did. 1/9/2022

I have been a residential AmeriGas customer for well over 10 years, and my recent experience with…read moretheir customer service has been incredibly frustrating. A recent propane delivery could not be completed because the AmeriGas driver determined that our AmeriGas-owned leased tank had enough corrosion that he did not consider it safe to fill. I have absolutely no issue with the driver's decision--if he believes a propane tank is unsafe, I want him to err on the side of safety. What I do have an issue with is AmeriGas telling us that we may have to pay a $119 service dispatch fee for them to come out and address their own leased tank. Their published Residential Terms and Conditions specifically state that AmeriGas will maintain and repair ordinary wear and tear of leased equipment at its cost. Even more specifically, their fee schedule says the $119.99 Service Dispatch Charge does not apply when a technician is dispatched to perform maintenance or repair on leased equipment related to ordinary wear and tear. Getting anyone at AmeriGas to address this has been an ordeal. My wife spent more than an hour on hold before finally speaking with someone. The following day, rather than sit through another nearly hour-long wait, I selected the callback option. When AmeriGas called me back, the representative told me she wasn't trained to answer my question and that I needed to speak with someone in Service. She said she would bring a Service representative into the call. Instead, I was simply placed back into the general queue--with another projected 50-minute wait. After more than 10 years as a customer, I find this level of customer service unacceptable. I shouldn't have to spend hours on the telephone trying to get AmeriGas to explain why I should pay a service charge to address deterioration of equipment that AmeriGas owns and leases to me, particularly when their own written Terms and Conditions appear to say otherwise. I am still waiting for AmeriGas to resolve the issue--and, in the meantime, their driver has determined their tank cannot safely be filled. AmeriGas needs to do much better.

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Valley Energy

Valley Energy

3.8(17 reviews)
65.8 mi

We have had a great experience since moving away from AmeriGas - what a huge change. They have…read morebeen good about deliveries, cost, and contacting us ahead of deliveries when requested

I have always had relatively good experiences with Valley Energy. However, I'm now done based on…read morethis past experience. I guess it does take only one bad experience. Poor management when questioned. I had an issue about whether 800 gallons was actually delivered to my home. I have a 1,000 gallon propane tank -- when I got to about 150 to 175 gallons, I called for a refill. When I received the refill, they refilled to 800 gallons (which is typical -- 80% total). They gave me a bill for exactly 800 gallons delivered. I questioned the invoice because I knew I called in when there was no less than 150 gallons, which means if I had 150 and they put 800 in that I'd have 950 total. They said they put in 800 and my tank must have been completely at zero and that my gauge must be wrong. I check my gauge every week and know it was not at zero or even close to it. My email was initially ignored, then it was clearly misread when it was responded to and not sent to management. I had to call to get a manager (or I think they connected me to a dispatcher), who tried to placate me to get me off the phone with the understanding he would follow up in a couple of ways, which he never did. When I finally followed up a few weeks later by email, the assistant contacted the the manager (or dispatcher) who told her to pass along that the driver who made the delivery was contacted and said that there were in fact 800 gallons delivered and everything seemed ok at the time of delivery. My emails to Valley Energy and my discussions were clear in that I was not seeking not to pay for gas I did not receive. I was interested in finding out if my gauge was wrong to have it fixed, or to learn if the gas truck that did deliver to my home reported the wrong amount as being delivered (they track all amounts all day) -- I indicated perhaps at the end of the day there may have been an extra 200 gallons on the truck. In any event, they handled it wrong and they lost a customer. I was with them four years and will be no longer. This experience leaves me with a taste of mismanagement, possible dishonesty and siphoned gas in my mouth. I'm not suggesting Valley Energy actually billed for gas they didn't provide to me, but the way they handled this incident, it gives me great pause to consider whether it is just bad customer service. I've lost my faith in them.

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Valley Energy
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Tiger Fuel Company - propane - Updated October 2026

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