Southern states is an excellent place to get horse as well as gardening supplies. Their prices for…read morehorse supplies are quite reasonable, especially when compared with a tack store. The horse section is carefully organized, and even labeled quite prominently! They have a good selection and the staff are very helpful. Don't know what we would do without them...

I moved to Purcellville two years ago and love Southern States. The staff are consistently…read moreknowledgeable and helpful. Today, I felt compelled to write this review because of the exceptional service I received from one of their associates, Terri. She was a pleasure to speak with, both personally and professionally, and even gave me a homemade blueberry pastry! It's businesses and interactions like this in our small town that remind me why I moved here and make me grateful to call Purcellville home.

Wayne Jenkins, Propane Supervisor, helped me to get out of a very dangerous situation. The propane…read moretank of my motorhome was filled by a campground manager. He couldn't close the tank anymore and propane was hissing out of the tank. After one hour he said I can now drive because only air is coming out of the tank. I drove 30 miles to Campingworld in Winchester, VA. The manager there looked at my motorhome and said he can't help me and didn't know who could. Amerigas in Winchester denied help too. I called Southern States in Stephens City, VA and Wayne offered immediately help. He was shocked because not air was still hissing out of my tank but propane. A spark could easily have caused an explosion or the heat of my engine while driving. He put immediately an adapter on the tank and the bleeding stopped. I am a 72 year old woman and was frightened to death. But no one was willing to help but Wayne. Thank you so much Wayne!

From the owner: Freedom Ag & Energy in Stephens City is your go-to destination for farm, home, and outdoor needs,…read moreoffering a wide range of products and services to support both rural and residential lifestyles. Our store features a large garden center along with a complete selection of lawn and garden supplies, dog food, livestock show feed and supplies, animal health products, fencing materials, and wildlife supplies and attractants. We also carry heat pellets for year-round heating needs. As a full-service location, we provide farm and home deliveries, residential and commercial propane and fuel delivery, and operate 24/7 gasoline and diesel fuel pumps for added convenience. Customers can also shop our hardware store for tools, equipment, and supplies needed for every project around the home or farm. Whether managing your land, caring for animals, or improving your property, Freedom Ag & Energy in Stephens City is dedicated to providing reliable products, expert service, and solutions that make your work and life easier.

I am writing to formally express my frustration and concern regarding the lack of fuel delivery to…read moreour home despite multiple calls and assurances from your company. My husband, AJ, first called on 1/16 when our tank was below 30% and also notified you that the monitoring system was not working. He called again on 1/20 and was told we were scheduled for delivery on Thursday the 22nd since you would be in our area. No delivery occurred. I then called on 1/23 to report that we were between 20-25% with snow and ice approaching, yet we still did not receive fuel by 1/29. On Monday 2/2 after being given the runaround/ told someone would call me back @ 8:20 & 12:40 when I attempted to get an answer. Then I called back after 4p as our tank had dropped to 10% or less. I spoke with Claudia, who stated we were scheduled for delivery on 2/5. After 4:00 PM today (2/5), I called again to confirm since no truck had arrived and was told drivers would be working until 8-9 PM and that we would receive fuel tonight. We are now (8:45p) below 5% (essentially empty). AJ has contacted your emergency line and was told someone should arrive within two hours. Thankfully driver showed up at 10p to fill tank and how ironic we were told he was around our area all day and we weren't on his ticket. Adding to our frustration, Tiger Fuel has had no problem drafting our account monthly, yet we cannot get the basic service we are paying for. This situation is unacceptable and has placed our household at risk during winter conditions. We relied on repeated assurances from your company that delivery was scheduled and coming. Please provide: 1. Why the runaround btwn different offices when customers call. 2. An explanation for the repeated missed deliveries and lack of communication. 3. Information on how this failure will be addressed moving forward to prevent recurrence. Sincerely, Mary & AJ Florian

Although I previously left a bad review due to service issues they rectified the situation. Not…read moreonly did they make sure I got my propane the owner took the time to contact me about my concerns. That shows true integrity! The reality is this has been a horrible winter and they have had to struggle along with the rest of us. Taking responsibility and willingness to talk to your customers proves they care. Sometimes things just don't go as planned!

Pro: The price is good. Con: The customer service is…read moreterrible. I paid for my gas six days ago and still have not received it. On the fifth day, I called to check on the delivery and waited over an hour just to speak with a representative. Vicki was polite, but she wasn't able to offer any real help. She told me the scheduler would contact me, but I never received a call. Now we are facing what is being called the winter storm of the century, and my family is completely out of gas--not because we didn't pay, but because Thompson Gas failed to deliver it in a timely manner. This situation is both ridiculous and unacceptable. Based on my experience, I cannot in good conscience recommend Thompson Gas to anyone.

Thompson gas are over charging people and has a lot of hidden fees. They have been charging me more…read morethan $4.00 per gallon. When I inquired about my price, they adjusted it to a little over $3.00 per gallon not counting all the hidden fees. I call them about a mistake that was made on my account. I had a bill of about $244.00. The have taken $600 from my account, and everytime I called about refunding my money (it's been a week now) they have given me the run around. The first time I spoke to them, they told me 2 to 3 business days to return my money to my account. The second time 3 to 5 business days. The third time they said it would take up to 7 business days. Today they are saying that it takes up to 10 days To say that I am very disappointed in Thompson gas would be an understatement. They have treated me very bad and as of today, my money has yet to be returned to my bank account.

I have dealt with other heating oil deliverers before and Town & Country is by far the best. Their…read morestaff is always friendly and helpful; they arrive when they say they will; their prices always reflect the current economic climate in the best way possible; they are a very trustworthy and classy business. Highly recommended!

I found this company thru Google when I was calling around to check prices in July 2019 to fill my…read moretank for the upcoming winter season. Town & Country had the lowest current price by quite a bit! In addition, the man who answered the phone was very friendly and knowledgeable. He knew immediately pricing, appointment times, delivery policy etc. I found this to not be true of some other companies. For example, upon calling some of the others the person answering the telephone did not have current prices or know their companies policy on minimum delivery amount etc. They had to have someone call me back. Weird and very annoying. Who has time for that. So I appreciated Town & Country's quick and friendly response. I just received my delivery yesterday. The delivery person was quick and left my bill and a small gift of a nice mug and magnet and company info at the door. Very nice touch! Will use this company again in the future I am sure.

Propane is delivered based on a computer program and is not flexible. When I asked for delivery to…read morebe made when requested I was told that was not available. recently when I called on Monday to request a delivery, I was told to expect delivery before Saturday. I actually received the delivery on Wednesday around 5:30am, waking my family and pets. To me delivery in the hours of darkness and before the family is awake is not acceptable and not safe. Limited visibility conditions during darkness can be avoided especially during non emergency and should be avoided. I tried to contact the manager and left a message to return my call but never heard back. I guess they weren't too concerned about customer feedback. I do not recommend this company for residential service.

Finally decided to get a propane heater for my pool this year. Researched nearby providers and…read morefound Patriot. Unfamiliar with the whole set-up I would need I found their contact and staff extremely helpful from the get-go. Site review, placement of tank and needed line all fell into place nicely. I wasn't ready for the safety check right away as the pool/filter was not yet opened and operating. They made the extra effort and came out the day after I opened for the safety check. Early next morning propane delivery and I have a heated pool. Grandkids are happy. Highly recommended office staff, technicians and great service. Thank you Patriot Propane for a smooth undertaking.

PRICE GOUGING. The average price of propane in California is $2.50 - $3.50 a gallon - I am being…read morecharged $5.20 a gallon. I'm a senior on a fixed income - the way this is going I will lose my house pretty soon because I can't pay my bills.

If I could give a negative 50, I would. I've had so many issues with this company, they are too…read morenumerous to mention. But this last one was to straw that broke the camel's back. Delivery came on a completely different day than scheduled. Driver wouldn't get out of his truck to speak with me. I wasn't in a position at the time to accept the delivery (tank is behind a locked fence), and I asked the driver to come back during the scheduled delivery time. He refused, screamed at me, and drove off. Now Amerigas wants to charge me almost $500 to remove their tank.

When I tried to fire up my LP Gas fireplace this season, I was getting spark, but no actual…read moreignition. I was feeling stuck and could not find a repair service close to home. I called Sunfire to see if they would mind making the trek to Virginia to have a look. Today they showed up early with 3 technicians, the lead tech (Jerry) was able to get the fireplace up and running again in about 30 minutes. They all worked to give my fireplace a thorough cleaning as well, and it has been long overdue. I like a contractor that shows up on time, knows their stuff, and leaves with everything in working order, plus they left everything cleaner and nicer than it was when they arrived. Jerry gave me sound advice about future self maintenance. All of that for about $100, not bad at all. If I ever have an issue again, I know who to call.

We have been a customer of Sunfire for a number of years with the most recent purchase and…read moreinstallation of a replacement fireplace. They are exceptionally good to work with from start to finish. All of the folks we dealt with are very professional, knowledgeable, and experienced. Their lead installer, Jerry, is excellent to have in your home. He is the complete professional and takes great pride in his work.

The staff at Blossman Gas/Propane are the best. Great service; fair pricing. Have been a customer…read morefor four years so far and absolutely no complaints.

I have visited them twice (once alone and once with my wife). On both times i asked about buying a…read morenew gas fireplace and installation. On both occasions the nice girl at the desk they took my name and information and promised me someone would call. Nobody has ever contacted me. The 2nd time we were also given the card of someone who also doesnt answer calls or return messages. They dont seem intereted in doing business. Finally received a return call from Kenny after posting negative review on Yelp and an email to their webpage. He basically said he wouldnt come out for an estimate (what i really wanted) until he had spoken with my GC about the renovation but he did give me his cell to pass onto my GC. So I'll up my review from 1 star to 3 for now.